Therapeutic Area Account Manager, Hematology

Overview:

• The Therapeutic Area Manager (TAM) is integral to successfully delivering this vision, working closely with healthcare providers. 
• The TAM deeply understands the specific needs of healthcare practitioners in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care. 
• The TAM is empowered to own the business for their TA within the ecosystem and to optimize as appropriate; focused on improving the customer and patient experience across the care continuum.
• They will leverage other ecosystem and organization experts to provide customers with the information they need about products to make decisions that support enhanced patient outcomes, and to influence the ecosystem business strategy. The TAM will represent all relevant products and indications within the designated Therapeutic Area. 
• In alignment with the ecosystem and customer strategic plan, the TAM is accountable for driving on-label clinical demand to ensure HCPs identify the right medication for the right patient.
• In addition, they are responsible for collecting ecosystem insights and trends and being a primary conduit between an ecosystem, the Squads and marketing to support the national strategy at a local level. 

Responsibilities:

• Serve as primary point of contact for their therapeutic area for their customers in the ecosystem.
• Address and identify opportunities for pulling through ecosystem and TA squad strategies at the point-of-care
• Apply strong understanding of the specific needs of healthcare practitioners and mobilizes ecosystem and organization experts to partner with customers to identify and address their clinical and business goals and challenges in support of improved patient outcomes, lower costs and improved quality of care 
• Contribute to the development and execution of customer account plans for target accounts to deliver maximum impact opportunities and business goals 
• Deliver education to HCPs regarding product information, appropriate use, and dosing and administration based on FDA approved product information and formulary/pathways/guidelines (e.g. one on one interactions, in-services, identification of opportunities for peer-to-peer programming, etc.)
• Effectively triage to USMA experts as appropriate
• Address product acquisition (contract awareness, etc), and address supply matters through coordination of distribution issues, and managing spoilage and returns
• Ensure product access to provide proactive (and de-identified) education on patient assistance, reimbursement resources.
• Triage to HD and FRM as appropriate
• Keep abreast of customer and healthcare industry trends.
• Initiates development actions to constantly adapt and grow capabilities to increase impact
• Represent the products to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials
• Lead, act and live our Operating Principles in all aspects of work

Requirements:

• Scientific or clinical degree, Bachelor’s degree level at minimum
• Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
• 4 or more years experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• You have sold specialty drugs before, have product launch experience and may have specific hemophilia, rare disease and/or orphan drug experience
• Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
• Ability to work in an ambiguous environment undergoing transformation is a strong plus
• Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities
• Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
• Self starter; ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem 
• Ability to assimilate and communicate complex clinical and product information 
• Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply
• Understanding of external laws, codes and company policies that apply to the healthcare industry