Our client is a globally recognized organization headquartered in Southeast Asia, specializing in aviation support services, air cargo handling, ground operations, and institutional food solutions. The company provides a wide range of services, including passenger assistance, ramp and baggage handling, aviation security, aircraft cleaning, and laundry operations for the aviation sector.
Beyond aviation services, the organization operates large-scale central kitchens and food production facilities, catering to airlines, corporate clients, and institutions across diverse cuisines and service formats. With a strong presence across Asia-Pacific, Europe, the Americas, the Middle East, and Africa, the company supports global travel, trade, and logistics through an extensive international network, further strengthened by strategic acquisitions in recent years.
Responsibilities:
HC Digital Strategy & Business Partnership
- Act as the HC technology lead, engaging directly with HC senior leadership to define and sustain the HC digital vision and roadmap
- Lead the strategic transformation from fragmented regional HC platforms to a unified Group-level solution
- Advise HC executives on platform strategy, vendor alternatives, AI adoption, and investment trade offs
Product & Portfolio Leadership
- Lead, coach, and supervise HC Product Managers, ensuring clarity of accountability and consistent delivery
- Oversee HC products including SAP SuccessFactors, all related regional tenants, and any additional HC Corporate Systems or Centres of Expertise
- Ensure functional coverage of key HC modules, including - Core HR, Performance & Goals, Succession & Talent, Learning Management (LMS), Compensation, Recruiting & Onboarding, and Related integrations and data flows
Technology & Partner Selection
- Lead technology evaluation, vendor comparison, and partner selection activities for HC solutions
- Ensure IT standards compliance in close coordination with Enterprise Architecture, Data, Integration, and Cybersecurity teams
- Ensure selected solutions support scalability, compliance, and innovation (including AI capabilities)
Implementation Orchestration & Transformation Delivery
- Orchestrate complex HC transformation programs, including tenant consolidation, migrations, and phased rollouts
- Coordinate Product Managers, PMO, system integrators, and vendors across regions
- Actively manage interdependencies, risks, and critical milestones
- Step into direct delivery or leadership roles when program complexity or resourcing requires it
AI, Innovation & Capability Enablement
- Drive adoption of AI capabilities across key HC processes, including (but not limited to): Talent identification and skills intelligence, Learning personalisation, Workforce insights and predictive analytics, and Recruitment screening and experience enhancement
- Ensure responsible, secure, and value-driven use of AI, aligned with Group data and ethics principles
Governance & Standards Compliance
- Ensure all HC solutions comply with Group Enterprise Architecture, Cybersecurity and data protection, and Integration and interoperability standards
- Act as a key governance authority for HC design decisions in coordination with Group Design Authorities
Operational Oversight & Evolution
- Define and oversee HC operating models, including ownership, support, and escalation paths
- Support Product Managers in structuring support models, release management, and vendor governance
Requirements:
- Bachelor’s or Master’s degree in Information Technology, Business, Human Resources, or a related field.
- Certifications in HR platforms, enterprise architecture, program management, or AI/data are advantageous.
- Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi tenant or multi region environments. 3-5 years.
- Additional expertise and experience in market HC technology references as Workday is also an asset.
- Demonstrated experience managing or consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).
- Proven ability to evaluate and compare HC platforms (e.g. SuccessFactors vs Workday).
- Strong understanding of AI applications in HC and digital workforce enablement.
- Experience leading teams of Product Managers or Solution Owners in global organisations.
- Solid understanding of enterprise architecture, integrations, data governance, and cybersecurity in HC systems.
- Ability to operate credibly at both strategic and execution levels