Hostess

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

Responsibilities:

• Welcome and professionally greet guests, creating a warm and personalised first impression.
• Manage guest seating, table allocation and reservations, ensuring smooth restaurant flow.
• Coordinate closely with F&B service teams to manage guest arrivals, waiting times and special requests.
• Maintain strong knowledge of the restaurant, menus, outlets and services to confidently assist guests.
• Handle guest enquiries and requests professionally and escalate concerns where required.

Requirements:

• Previous experience in luxury / ultra-luxury hospitality, preferably within F&B, guest relations, hostessing or similar guest-facing roles.
• Excellent grooming, presentation and interpersonal skills.
• Strong English communication skills.
• Additional language is mandatory with preference for candidates fluent in Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Chinese or Japanese.
• Candidates should ideally have experience working with an international / multicultural guest profile and within a luxury service environment.