Lead IT Business Consultant Service - D365

Responsibilities:

Lead Consultant Responsibilities

• Provide oversight and ensure solutions align with the broader business architecture, avoiding siloed approaches.
• Ensure modifications to shared functionalities are evaluated holistically to avoid conflicting changes.
• Establish and enforce best practices, including clear documentation, intuitive configurations, and optimized parameter settings.
• Challenge business requirements to ensure cost-effective and value-driven solutions.
• Harmonize design across multiple consultants, teams, and projects to enhance consistency and efficiency.

Work closely with the ERP Solution Architect to ensure:

• Alignment with Microsoft’s roadmap and strategic ERP direction.
• Architectural consistency across process areas and technical solutions.
• Risk assessment for system-critical modifications.
• Data migration strategies align with the overall system architecture.
• Identification and resolution of conflicts with other processes, modifications, or upcoming Microsoft updates.

Service-Specific Responsibilities

• Lead solution delivery for Service processes based on D365 Finance and Operations modules, covering:

• Project Management and Accounting module
• HSO Service Management module
• Intercompany chain
• Sales orders and Return orders management
• Advanced Warehousing (incl. Batch and Serial tracking)
• Act as the primary owner and project lead for Service-related ERP implementations and enhancements.
• Analyze business needs and develop solution concepts.
• Design, configure, and document ERP solutions.
• Provide detailed requirements for the development team.

Requirements:

• Extensive experience (min. 5 years) as a Microsoft D365 ERP F&O IT Consultant with a focus on Service.
• Agile mindset and ability to work independently.
• Strong analytical and problem-solving skills, with the ability to think critically under pressure.
• Excellent communication skills, capable of engaging with stakeholders at all levels.
• Leadership skills, including the ability to mentor consultants and drive best practices across teams.
• Fluent in English.