Logistics Analyst

Our client is a global specialty materials company committed to enhancing the quality of life through innovative products and solutions, prioritizing safety and sustainability. With a focus on key sectors such as transportation, building and construction, and consumables, it leverages cutting-edge technology platforms, fosters deep customer engagement, and drives differentiated application development to maintain its leading positions in these markets. As a globally inclusive and diverse company, they have employed approximately 14,000 people around the world and serves customers in more than 100 countries.

Responsibilities:

Transportation Management

• Schedule and coordinate inbound and outbound transportation activities.
• Monitor transportation providers’ performance to ensure on-time and cost-effective deliveries.
• Optimize routing and logistics strategies to minimize transportation costs and improve efficiency.

Warehouse Communication

• Maintain regular communication with warehouse teams to ensure timely receipt, storage, and dispatch of materials.
• Conduct audits and inventory reviews to ensure accuracy and compliance.
• Collaborate with warehouse teams to resolve discrepancies, delays, or operational issues.

Material Handling

• Oversee the receipt, inspection, and verification of materials.
• Coordinate proper storage, handling, and retrieval of materials.
• Ensure compliance with safety, quality, and operational standards.

Billing and Invoicing

• Manage logistics-related billing processes, ensuring invoice accuracy and completeness.
• Investigate and resolve billing discrepancies with suppliers and service providers.
• Maintain accurate records of invoices, payments, and related documentation.

Customer Complaint Resolution

• Address customer complaints related to logistics and supply chain operations in a timely and professional manner.
• Conduct root cause analysis and implement corrective and preventive actions.
• Collaborate with customer service and internal teams to ensure customer satisfaction.

Automation Processes

• Develop and implement automation solutions, including macros, robots, and custom code, to improve logistics and supply chain processes.
• Identify opportunities for automation, process optimization, and efficiency improvements.
• Collaborate with cross-functional teams to integrate automation solutions across systems and operations.

Dashboard Development and Maintenance

• Design, develop, and maintain dashboards using tools such as Power BI and Power Automate to track key performance indicators (KPIs).
• Ensure data accuracy, consistency, and relevance in reports and dashboards.
• Work with stakeholders to gather requirements and support data-driven decision-making.

Safety and Compliance

• Respond to internal and external audits, ensuring accurate and timely compliance reporting.
• Ensure adherence to company policies, local regulations, and international standards related to transportation and storage.
• Promote and maintain compliance with all applicable safety, legal, and regulatory requirements.

Business Development and Project Coordination

• Participate in and coordinate regional strategic business development initiatives, including but not limited to:
• New Resale Operations: Assess feasibility and support implementation of new resale operations in collaboration with cross-functional teams.
• Transportation Mode Expansion: Evaluate alternative transportation modes, such as cabotage, to improve efficiency and reduce costs.
• Warehouse Operations: Support the establishment and management of warehouses, ensuring regulatory compliance and operational efficiency.
• Market Analysis: Conduct market research to identify trends, opportunities, and potential partnerships aligned with supply chain growth objectives.
• Project Planning: Develop project plans, budgets, timelines, and track execution with key stakeholders.
• Risk Assessment: Identify risks associated with new initiatives and propose mitigation strategies.
• Documentation and Compliance: Ensure all required permits, licenses, and regulatory documentation are obtained and maintained.
• Stakeholder Collaboration: Work with internal teams, external partners, and government agencies to facilitate approvals and successful implementation.
• Reporting and Evaluation: Monitor, report, and evaluate project performance and its impact on logistics and supply chain operations.

Requirements:

Qualifications

• Bachelor’s degree in Logistics, Engineering, Supply Chain Management, or a related field (preferred).
• Proven experience in logistics, transportation, or supply chain operations.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of quality management systems and standards (ISO 9000, ISO 14000, IATF, etc.).
• Proficiency in logistics systems and Microsoft Office applications.
• Hands-on experience with automation tools, macros, custom code, and dashboard development using Power BI and Power Automate.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Supply chain certifications (CSCP, CPSM, or similar) are an advantage.
• Fluency in Portuguese and English is required; Spanish proficiency is a plus