Manager, UAT Analyst - Retail Operational Readiness Centre

Responsibilities:

• Understand Business Requirements and Functional Specs/ User Story documents
• Prepare Test Case Design using TOSCA or other Bank approved tools for the technology change
• Ensure traceability for requirements/ functional specs to test cases
• Engage business/ operations users to review test cases and incorporate their feedback into test pack
• Identify potential scenarios for Test Automation working with the Automation Lead
• Drive Manual & Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan
• Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline
• Report defects discovered in UAT, attend defect calls and participate in defect management process and retest
• Review UAT test results and publish test metrics
• Perform Exploratory Test Case execution
• Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users
• Provide post-implementation support to operations users
• Review and submit management reports as required by the Bank’s Software Development Framework

Requirements:

• Bachelor’s degree
• Minimum 4 years of experience preferably in financial institutions
• Well-versed in operations especially Swift standard in either AS400 / Mainframe applications, Internet / Mobile Banking Application, Cards and Channels application will be an added advantage
• Have a good knowledge and experience in handling testing or test management life cycle
• Proficient computer skills
• Strong analytical skills
• Strong verbal and written communications skills, including effective presentation skills
• Able to take ownership of issues and take them to closure
• Able to create effective work relationships across different levels of stakeholders from various disciplines
• Experience in managing team
• Motivated driven and can work under pressure and able to complete task given within the project timeline
• Mature individual with strong leadership, influencing and problem resolution skills
• Lead human resource planning, development and staff management