Our Client is the global market leader in the design, testing, and manufacture of specialty filter solutions for the tobacco industry. Headquartered in Singapore, the company operates nine manufacturing facilities across Europe, the Americas, and Asia, supported by two Innovation Centres, an accredited Scientific Services laboratory, and a Centre of Excellence dedicated to sustainability.
With a workforce of approximately 2,000 employees, Our Client serves customers in more than 120 countries worldwide.
Guided by a strong sense of partnership, Our Client’s purpose is to support its partners in transforming their businesses and realizing sustainable growth—succeeding together through collaboration. Its mission is to be a responsible, customer-focused innovation leader, delivering excellence in sustainable solutions for today and the future.
Responsibilities:
New Business Development:
- Drive and secure new business in assigned territory/portfolio/segment
- Be the developer of strong customer accounts, focusing on value proposition and sustainable relationships.
- Identify good market opportunities and collaborate with innovation team in ensuring the right solution for our customers and target market
- Be proactive in understanding the competitive environment, implement ways to protect and grow our business.
Key Account Management:
- Be the focal point of contact to our key clients portfolio, ensuring their business and needs are managed professionally.
- Work cross-functionally across Supply Chain Operations, Procurement, Finance, Operations, Customer Service teams to develop and execute on the client strategies in a collaborative way that maximizes the outcomes.
- Deliver key account growth through continuous value-add solution selling and delighting customers via solid KAM management and keeping their service level targets.
- Research and plan opportunities through promotion of right product portfolio, with the aim of continually advancing sales and improve operating profit.
- Create and maintain Tobacco client strategy and price lists under guidance of the line manager
- Involve him/herself fully in the category planning / customer planning process, and deliver actions agreed.
- Ensure all company sales processes and tools are used effectively in the region.
Other Commercial Responsibilities:
- Develop and implement best practices for regional account planning, budgeting, forecasting and pipeline management.
- Engage in and encourage cooperation across all company functional teams
- Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis and strategic planning activities.
- Stay up-to-date on the latest industry trends and supply chain developments, proactively engage and educate our customers and building an engaging relationship with the market.
Requirements:
- At least 10 years’ experience in Sales/Commercial/Business Development roles
- Experience in the tobacco or consumer goods industry is an advantage.
- Aggressive and tenacious in solution selling within a B2B technical sales environment.
- Possess proven experience with sales & business development through sharp hunting capabilities.
- Track record with regional market development & new product implementation will be plus.
- Experience in account management and team working within a B2B technical sales environment.
- Familiarity with sales performance tools & salesforce CRM tools would be relevant
- Conversant with all Microsoft Office applications, Tableau and Power BI would be an added advantage
- Ability to thrive in a fast-paced, dynamic environment and adapt to evolving market trends and customer needs.
- Excellent communication and interpersonal abilities to collaborate effectively with internal teams and external customers.
- Must be proficient in English and Chinese.
- International travel is required including Southeast Asia countries such as Vietnam, Laos, Myanmar, Cambodia & Thailand