Sales Manager - DRC

Our client is a dynamic consortium of business ventures spanning the Energy, Real Estate, and Hospitality sectors, operating at the intersection of innovation and collaboration to apply the best sustainable business practices and deliver meaningful, reliable services to communities worldwide.

Responsibilities:

Revenue and Margin Delivery:

• Achieve and exceed budgeted volumes and margins as per annual sales plan targets
• Drive aggressive revenue growth through systematic customer acquisition, identifying and converting new accounts across all market segments
• Expand business with existing customers by increasing wallet share, and deepening customer penetration through strategic account planning and relationship management
• Develop and maintain a robust new customer portfolio through targeted prospecting, lead generation, market mapping, and conversion of qualified opportunities into active revenue-generating accounts
• Implement customer retention strategies to minimize churn, protect revenue base, and ensure long-term sustainable relationships with key accounts
• Protect and enhance profit margins through disciplined pricing strategies, value-based selling and resistance to margin erosion in competitive situations
• Negotiate favorable commercial terms with customers that balance volume commitments with margin integrity, ensuring every deal contributes positively to bottom-line profitability

Business Performance:

• Propose strategic market shifts to meet agreed budgets
• Provide market intelligence insights through proactive engagement with contacts
• Share critical information with management regarding strategy, new projects, and market opportunities
• Build and maintain professional relationships with government agencies, statutory authorities, trade groups, business forums, and industry associations
• Implement timely delivery of solutions according to customer needs and objectives
• Conduct sales forecasting aligned with market dynamics and coordinate with Supply team for effective S&OP processes

Stakeholder Management:

• Develop and maintain strong relationships with internal and external stakeholders
• Maintain close working relationships with supply and logistics teams for proper product planning
• Collaborate with Head of Supply and Distribution, Operations Manager, and Business Development
• Manager to translate business strategy into specific objectives and KPIs
• Facilitate regular communication and reporting on sales, debtors, and collections

Requirements:

Education and Qualification 

• Bachelor's degree in Marketing, Commerce, Sales Management, or related business field
• Master's degree in Business Administration (MBA), Marketing, or related field is preferred
• Professional sales certifications, strategic account management training, negotiation skills certifications, or industry-specific qualifications is an added advantage
• At least 6-8 years of progressive sales experience in the oil and gas industry, petroleum products distribution or related B2B industries
• Demonstrated experience managing a diverse customer portfolio
• Deep understanding of the Kenyan oil and gas market, including market structure, key players, competitive landscape, and regulatory environment
• Track record of successfully managing tenders, RFPs, and complex procurement processes with government entities and large corporate accounts