Senior Manager - Revenue Management

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

Responsibilities:

• Develop pricing strategies and tactics to drive profitable visitation by implementing effective admissions pricing development strategy, including discounts, seasonal structure, package structure, promotions, and channel strategy
• Manage product offerings to optimize revenues and ensure proper implementation
• Provide the organization with in-depth analyses and actionable business insights to maximize profits through the application of forecasting, pricing optimization and demand management in order to achieve company financial goals.
• Record and analyze sales data to better understand guest/client behavior by identifying trends, patterns, and irregularities in consumer transactions.
• Conduct consumer research to generate insights and create tools that allow for visual analysis of data
• Prepare weekly and monthly reporting in regard to sales and booking data and lead business reviews with stakeholders
• Prepare the production of annual budget by providing insight into future sales volumes and revenues and identifying risks and opportunities
• Create and maintain business relationships with key stakeholders in Sales, Marketing, Distribution, Finance, IT, and Operations to identify opportunities to improve long-term company profits as well as execute the plans on a daily basis
• Conduct competitive research and industry benchmarking to provide background information for the Pricing strategy and Identify industry practices in Revenue Management
• Implement processes and drive recommendations for Sales and Ticketing and identify procedures for effective workflow 
• Ensure available technology is fully utilized and understood according to requirements.
• Create and maintain high standards of data quality through system maintenance and audits
• Assist the Sales & Marketing Teams in defining marketing campaigns and sales actions, to ensure that the right people are reached at the right time, in the right place, with the right price
• Set targets for selling and upselling to sales or reservation departments 
• Identify gaps and recommend opportunities at both park/assets and corporate level and engage resources into activity planning to achieve revenue targets
• Ensure relevance of pricing research and data used in price recommendations and provide feedback on pricing and packaging
• Ensure relevant reporting is delivered in a timely manner to the right stakeholders
• Identify tools and processes allowing for improved control and visualization and ensure available technology is fully utilized and understood 

Requirements:

• Minimum of 5-7 years professional working experience in Hospitality, Tourism, Government, Theme Park industry or FMCG  
• Team leadership, coaching, development, recruitment and alignment within Sales, Marketing and eCommerce teams
• Strategic commercial planning and execution
• Degree in Business Administration and/or Hospitality Management
• Experience with pricing strategy and forecasting is essential.