Senior Officer/Manager /Team Lead - Cash Management / Swift Ops / Corp Account (Static Maintenance)

Key responsibilities includes:

• Process and/or approve data maintenance requests with accuracy and within established SLA in compliance with regulatory laws, internal policy and procedures.
• Ensure proper handling of documents and that all documents are always accounted for.
• Assist with queries/escalation from other functions ( Middle Office, Relationship Managers, Branches ) to deliver quality service that exceeds customers’ expectations.
• Ensure all controls – Start of day, intraday and End of day are meticulously followed, and evidence kept of the same.
• Implement and maintain a high standard of operations control and compliance to always protect the Group’s and Clients’ interests.
• Ensure in the processing of requests that they are always ‘audit worthy’ and will pass scrutiny of the various 1st, 2nd and 3rd lines of defence teams.
• Strong commitment and drive to Eliminate, Simplify and Automate process.
• Provide support in ad-hoc project and tasks as directed by Team Head and Department Head.