Software Engineer - ERP

Responsibilities;

• Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.
• Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.
• Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.
• Testing & Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.
• Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.
• Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.
• Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.
• Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.
• Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.
• ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.
• Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.

Requirements:

• Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.
• Education: Bachelor’s degree in Computer Science or equivalent practical experience.
• Certifications: ITIL certification is preferred for service management and process governance.