Chief Revenue Officer (SaaS)

Our client is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,930 listed issuers and around €6.8 trillion in market capitalisation as of end March 2023, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base.

They operate regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. In addition to its main regulated market, it also operates several junior markets, simplifying access to listing for SMEs.

Role Description:

• Our client is a leading European exchange with a unique federal model across the Belgium, Dutch, French, Irish, Norwegian, Portuguese markets.
• They're currently looking for a head of sales to help them develop their board portal solution and expand their product into new countries.
• Their solution is present in Amsterdam, Brussels, London and Paris with every day over 200,000 users securely accessing their meeting documents and attending meetings - anytime, anywhere and on any device. 

Responsibilities:

• Supervise the entire Sales, Account Management and Partnerships activities for our client.
• Create and animate three different yearly roadmaps on (i) Sales, (ii) Account Management and (iii) Partnerships and place the same emphasis on hunting and farming responsibilities.
• Build specific, sector-oriented knowledge for the product. Identify market developments and translate them into sales activities when possible (outbound).
• Be the driving force of Business Development in all geographies, for instance on distribution channels, partnerships, product integration opportunities etc.
• Be the acting Head of Sales in The Netherlands in addition to the global role of Head of Sales & Marketing.
• Handle key accounts in the country (especially in the public sector).
• Keep an eye on current competition and new market entrants.
• Ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues.
• Interact with internal stakeholders to ensure that the value proposition of your product/service is comprehensive to notably generate cross-selling opportunities
• Liaise with the Marketing department to ensure an optimal cooperation in bringing commercial success
• Feed the product team with customer insights that will help drive product innovation/discovery.
• Manage (re)tender processes, with a strong focus on The Netherlands.
• Establish sales objectives by forecasting and developing annual sales quotas for all territories.

Requirements:

• At least 10 years of experience, working in a SaaS/IT environment.
• Experience in managing a team and excellent team player.
• Strong commercial drive and client-focus mindset, excellent knowledge of sales in various roles.
• Results oriented and pragmatic attitude.
• Strong presentation, selling and negotiating skills.
• Ability to translate technical language for non-technical people.
• Strong analytical skills.
• Able to work either with strong autonomy in an organised manner and as a team.
• Able to work in an autonomous and organized manner.
• Fluent in Dutch and English.
• Keep track of performance data, enforce desired ways-of-working, coach, train and report on commercial KPI’s. 
• We expect the Head of Sales & Marketing to be a driving force in the Management Team of the business and a critical support for the Managing Director.
• We have an intercultural environment where people that are eager to learn and to get things done can thrive and grow.