Client Advisor / Sr. Client Advisor /Team Leader

Our client is a symbol of crafting excellence, creativity and uniqueness, they continue to inspire individuality by redefining the values of mastery and emotional beauty that are deeply intertwined with its roots as the most established Italian Maison de Couture.

They have re-signified their iconic codes by leveraging its unrivaled brand heritage. The collections include haute couture, women’s and men’s ready-to-wear, accessories, eyewear. They blend legacy and currency, placing people unconditionally at the centre.

Responsibilities:

• Focuses on development and retention the existing clients; recruitment of new and potential ones.
• Contributes to the store business through excellent clienteling and reaching KPIs goals(conversion rate, cross selling, AVT, upselling, strategic zoning).
• Deliver the Clients Couture Service.
• Naturally integrates digital tools in selling and clienteling activities.
• Actively participates to the sales in partnership and OTO appointment routine
• Ensures product good maintenance, replenishment on the floor.

Requirements:

• Has a collaborative mindset.
• Has excellent communication and story telling skills.
• Is able to sell all categories
• Must be proactive and results driven
• Ability to work in a team-driven environment
• Excellent communication and interpersonal skills