Customer Development Manager, Greater China

Our client is a pioneer in the Tobacco Manufacturing Industry, with its headquarters situated in the United States. They have successfully expanded their operations to over 180 countries, representing five distinguished regional certifications, namely Europe, the Middle East, Africa, North America, and Latin America. With a workforce of more than 75,000 talented individuals worldwide, our client has truly established itself as a global leader in the industry.

What sets our client apart is their unwavering commitment to innovation and progress. They have embarked on a remarkable journey of transformation, with a resolute aim to create a smoke-free future. This ambitious endeavor has completely redefined every aspect of their business, from the production and distribution of their products, to how they interact with their customers and society as a whole.

By embracing this transformation, our client has proved to be a trailblazer in their industry, setting an example for others to follow. With their pioneering vision and steadfast determination, they are poised to create a future that is free from the harmful effects of smoking. 

Responsibilities:

• Develop a product portfolio strategy based on market dynamics (consumer demand, competitive actions...etc.), lead terms negotiation with customers and all collaborators to ensure the deployment as of the agreed plans. 
• Exploration of new opportunities to drive business in untapped territories, prospects new locations and touchpoints in line with global channel development strategy and business priorities, builds business case for assessing future business growth potential.
• Develop understanding of market trends, pre-empt competitors move and category development; capture, analyze and propose action plan based on consumer transaction.
• Provide inputs to refine, enrich and validate a local pricing approach based on local and regional business dynamics (benchmarking against domestic pricing, local portfolio, consumer demand, competition, etc.); including recommendation for RSP and DSP and share it for approval of company’s Pricing Committee.

Requirements: 

• Bachelor degree in Business or relevant subject area
• A combined experience of Key Account Management/ Business Development/ Field Sales/ Budgeting. 
• With proven experience in key sales competencies like Volume Forecasting, Stock Management, Merchandising, Marginal Contribution, Pricing Margins, Scenario Analysis & P&L.
• Excellent influencing & collaboration skills to foster partnership with retail customers to influence business decisions on behalf of company
• Strategic thinking and analytical skills to quantify opportunities and assess growth potential
• Good understanding of the FMCG business environment (consumer, competition, channels, partners)