Description
About our client
Our Client operates in the Information Technology Services and Information Technology Consulting Industry, with its headquarters rooted strongly in Singapore. It has its branches spread to more than 50 countries, providing employment to more than 2,40,000 people all over the world. Their core business is assisting clients in their Information Technology Management in technology operations, infrastructure and application. They believe in making their share of contribution to the Digital Transformation of the world.
Job description
Responsibilities:
- Monitors network performance, troubleshoots issues and deploys solutions
- Manage front-line technical support to end users on various technical issues and problems regarding their Access
- Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.
- Familiarity with Service Management tools (eg:ISM/ Service Now/BMC remedy) for the logging and tracking of incidents, and service requests
- The network security SME possesses the technical hand on capability and experience to assess current network security posture, document current/future state, provide roadmap/gap analysis for implementation activities
Requirements:
- Knowledge of Security Incident Event Management ( IBM QRader SIEM) is a add on
- Must be familiar with Network Protocol Analyzers (tcpdump, Wireshark)
- Must have deep understanding of network protocols and network security TCP/IP, UDP, DHCP, FTP, SFTP, SNMP, SMTP, SSH, SSL, DNS, RDP, HTTP and HTTPS
- Knowledge of ITIL incident and problem management
- Knowledge of Linux and web application servers (Apache/IIS/Tomcat)
- Good to have experience with other security solutions like Firewall – Checkpoint or Palo Alto etc.
- Experience in Deep troubleshooting experience with Zscaler VPN and other Firewalls.
- Hands on experience on Firewall (Palo Alto, CISCO), VPN (Zscaler), Proxy (forward, Reverse, Transparent and Web 2.0), SSL interception/MITM & Data leakage space, Security Analytics. Implementation, customization, coding, Support.
- Candidate should have experience in Zscaler private Access (ZPA) VPN end-to-end implementation.
- Bachelor's Degree in Engineering
- 10-13+ years of Cyber security for Firewall VPN IPS
- Working experience, having played roles as VPN end-to-end implementation.
- Strong reliability and high quality and security awareness.
- Knowledge of web and application servers (Apache/IIS/Tomcat/Websphere)
- Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.
- Customer focused with strong communication, Strong written and verbal communication skills
- Able to multi-task and prioritize incidents & requests accordingly