Director, Client Success, Patient & Payer Solutions

Responsibilities:

• Lead regional client acquisition, development covering key activities: lead  generation, pipeline development, activity planning and proposal development with country teams
• Transform country Patient Solutions BD teams towards a mindset/ culture of Client Success
• Identify opportunities for new product/ service development across countries in APAC
• Build plan to develop SaaS offering and execute on it
• Develop and continuously improve external communication materials and activities to position us as the leaders/ innovator in Patient & Payer Solutions
• Work Closely with team to ensure client satisfaction and repeat business

Requirements:

• B. Eng/ B. Science/ B. Business Administration from a reputed university. MSc or MBA are also preferred
• Experience in technology and healthcare ranging from 10 to 15 years
• Deep understanding of healthcare systems & trends in Asia
• Highly proficient with MS Office (PowerPoint & Excel) for developing insights and communications for a wide range of stakeholders
• Strong understanding of client business critical topics
• Technology sales skills and a passion for the solution are essential
• Effective communicator
• Ability to coordinate, align external and internal stakeholders in complex and ambiguous situations