HR Transaction Delivery Analyst

Our client is a global leader in sustainable climate solutions, helping reduce carbon emissions and improve energy efficiency across commercial, industrial, residential, and refrigeration sectors. They tackle global challenges like climate change and energy demand through innovations in low-impact refrigerants and efficient heating, cooling, and cold chain systems.

With 18,000 employees across 40+ countries, they combine global reach with local expertise. Backed by over 200 million installations, their industry-leading brands deliver reliable, scalable solutions. Their commitment to innovation and sustainability makes them a trusted partner worldwide.

Responsibilities:

• Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.
• Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.
• Identify process gaps and recommend enhancements for improved efficiency.
• Conduct quality checks and audits to verify data accuracy.
• Track transaction case volume and workload in coordination with the team lead.
• Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).
• Collaborate with team members to resolve transactional issues and respond to stakeholder queries.
• Contribute to developing and implementing policies and procedures to standardize transactional processes.
• Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.
• Assist in preparing financial reports and documentation for audits.
• Maintain knowledge of relevant financial regulations, accounting standards, and best practices.
• Support the transition of transactional services to the shared services center, including data migration and system integration.
• Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.
• Ensure timely resolution of complaints to meet compliance requirements.
• Provide training and support to new team members and end-users of transactional systems.
• Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.

Requirements:

• A bachelor’s degree in accounting, Finance, Business Administration, or a related field
• A minimum of 2 years of experience in a transactional services or financial analysis role
• Strong analytical and data analysis skills, with proficiency in Excel and other data analysis tools
• Experience with Workday and ServiceNow platforms and services
• Familiarity with financial processes and systems, including ERP and HRIS software
• Attention to detail and a commitment to accuracy and quality in transaction processing
• Good communication and interpersonal skills, with the ability to work effectively in a team environment
• Ability to manage multiple tasks and prioritize work in a fast-paced environment
• Knowledge of financial regulations and accounting standards relevant to transactional services