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ITC Collection Senior Associate- Spanish speaker

Bucharest Romania

11 days ago


Years of Experience

1 - 5 years

Workplace Type

On-site

Seniority Type

Associate

Industry

Consumer Goods


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Skills

Accounts ReceivableAccounts PayableInvoice To CashCredit RiskBillingCustomer Credit Management

Contact our TA to know more about the job

John Fernandes

Talent Advocate at WhiteCrow


Description

About our client

Our client vision is to be the world’s best performing snacks-led powerhouse, unleashing the full potential of their differentiated brands.

Powered by their strategy to Differentiate, Drive & Deliver, they are a leading company in global snacking, international cereal and noodles, and North America frozen foods, with iconic, world-class brands and strong underlying growth momentum and profitability.

Our client purpose is to create better days and a place at the table for everyone through their trusted foods brands.

As part of this purpose, they are committed to advancing sustainable & equitable access to food by creating Better Days for 4 billion people by the end of 2030.


Job description

Responsibilities:


  • Timely collection - Ensuring we collect on due receivables and work with customers to resolve invoice disputes.
  • Collaborative environment - Collaborating directly with customers via phone and other technologies to deliver the best financial results.
  • Credit Risk Management - Accessing and mitigating risk through customer credit management.
  • Cross-functional collaboration - Partnering with our other Invoice to Cash teams including Cash Application, Billing and Deductions to resolve issues, research and assist with customer communications.
  • Building partnership to address customer challenges - Partnering with vendors, Sales and Sales Finance to resolve customer challenges.

 

Requirements:


  • Experience in customer relationship management.
  • A deep knowledge of accounts receivable process.  
  • The ability to understand business priorities and take ownership of resolution.
  • Fluency in English and Spanish language.

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Contact our TA to know more about the job

John Fernandes

Talent Advocate at WhiteCrow


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