M

Manager Service Experience

Makati Philippines

a month ago


Years of Experience

7 - 15 years

Workplace Type

On-site

Seniority Type

Senior

Industry

Tobacco


Analyse your salary

Want to know how much a Manager Service Experience make in Makati Philippines?

Get Salary insights for Manager Service Experience in Makati Philippines. Know how your salary compares to the industry average. Our AI analyzer uses other candidates' stated pay expectations to identify market trends.


Skills

continuous improvementOperational ExcellenceHRService Managementservice managementproject management

Contact our TA to know more about the job

Anand Ravi

Talent Advocate at WhiteCrow


Description

About our client

Our client is a pioneer in the Tobacco Manufacturing Industry, with its headquarters situated in the United States. They have successfully expanded their operations to over 180 countries, representing five distinguished regional certifications, namely Europe, the Middle East, Africa, North America, and Latin America. With a workforce of more than 75,000 talented individuals worldwide, our client has truly established itself as a global leader in the industry.

 

What sets our client apart is their unwavering commitment to innovation and progress. They have embarked on a remarkable journey of transformation, with a resolute aim to create a smoke-free future. This ambitious endeavor has completely redefined every aspect of their business, from the production and distribution of their products, to how they interact with their customers and society as a whole.

 

By embracing this transformation, our client has proved to be a trailblazer in their industry, setting an example for others to follow. With their pioneering vision and steadfast determination, they are poised to create a future that is free from the harmful effects of smoking. 


Job description

Responsibilities:


  • Work with different teams in P&ED and program manage the integration.
  • Gathering data and providing that information to the relevant project team members
  • P&ED Buildout Program Management
  • Develop and build methods, tools, and apply frameworks to support the continues program rollout of the Service Experience team
  • Evaluate existing programs and develop a plan to further improve and drive adaption of GSE tools and programs
  • Supply the PMO team with relevant data as required and as needed for the projects
  • Road map development
  • Assist the GSE Sr. Manager in the development of a 3-year roadmap to further embed and drive Service Management practices and Operational excellence strategies


Requirements:


  • Degree in HR, Accounting or Engineering
  • Proven experience in project management & service transition management
  • Experience in development and implementation of Service Management Programs
  • Innovative, with proven problem-solving skills
  • Experienced in stakeholder management with strong acumen or interest in employee/ service experience
  • Strong communication skills (verbal and written/visual) to create and deliver insights through numbers

Sign up to create profile

Fill in your details to create profile on WhiteCrow

Why get hired via WhiteCrow?

We take your privacy seriously

We take your privacy seriously

By default, your profile stays hidden from past & current employers. We only showcase your anonymous profile to employers and seek your permission before revealing your full profile.

Know more

Personal & Dedicated Talent Advocate

Personal & Dedicated Talent Advocate

Our Talent Advocates are here to help: from providing insider knowledge to guiding you through interviews to negotiations.

Know more

Exclusive Jobs from Top Companies

Exclusive Jobs from Top Companies

Gain access to mid to senior level executive job opportunities at more than 90 of the Fortune 500 companies globally on WhiteCrow.

Know more

Why get hired via WhiteCrow?

With our unique combination of AI matching technology and human expertise, WhiteCrow will help you get discovered for your unicorn role.

Know more

Contact our TA to know more about the job

Anand Ravi

Talent Advocate at WhiteCrow


People also viewed

Sr. Project Management Officer

Hong Kong, Hong Kong

a year ago


Sap Manager

Kuala Lumpur,Federal Territory of Kuala Lumpur,Malaysia, Kuala Lumpur,Federal Territory of Kuala Lumpur,Malaysia

4 months ago


Costumer Experience Lead

Sintra, Portugal

8 days ago


Programme Manager

Malmesbury,England,United Kingdom, Bristol,England,United Kingdom

5 months ago


Cybersecurity Office & Transformation Lead

Singapore, Singapore

a day ago


Service Excellence QRO site

Queretaro, Mexico

15 days ago


PMO Portfolio Manager

Gurgaon, India, Chennai, India, Mumbai, India, Bengaluru, India, Noida, India, Hyderabad, India, Delhi, India, Karnataka, India, Kolkata, India, Pune, India

2 months ago


Senior Data Scientist

Singapore, Singapore

9 months ago


Supplier Management Coordinator

Hyderabad, India

13 days ago


View more jobs

Sign up to create profile

Fill in your details to create profile on WhiteCrow