Product Owner (Technology Manager)

Our client is a pioneer in the Tobacco Manufacturing Industry, with its headquarters situated in the United States. They have successfully expanded their operations to over 180 countries, representing five distinguished regional certifications, namely Europe, the Middle East, Africa, North America, and Latin America. With a workforce of more than 75,000 talented individuals worldwide, our client has truly established itself as a global leader in the industry.

What sets our client apart is their unwavering commitment to innovation and progress. They have embarked on a remarkable journey of transformation, with a resolute aim to create a smoke-free future. This ambitious endeavor has completely redefined every aspect of their business, from the production and distribution of their products, to how they interact with their customers and society as a whole.

By embracing this transformation, our client has proved to be a trailblazer in their industry, setting an example for others to follow. With their pioneering vision and steadfast determination, they are poised to create a future that is free from the harmful effects of smoking. 

Role Description:

• The Digital Consumer Engagement Products portfolio plays a pivotal role in realizing our vision of a smoke-free future.
• By building platforms that communicate our mission to society at large, we enable digital services for our consumers and retailers.
• By collaborating with talented individuals from diverse business and technology functions across our organization, we deliver premium experiences that drive our success.

Responsibilities:

• Serve as a Product Owner, maximizing the value and usability of the digital product created by a cross-functional team.
• Represent stakeholders and collaborate with other leads to shape the product vision.
• Manage and maintain transparency in the product backlog, prioritizing requirements for future development.
• Be available to the development team, providing insights into customer needs and expectations.
• Facilitate effective product backlog management, ensuring visibility and understanding.
• Align the success metrics and key performance indicators (KPIs) of your product with the overall digital product group and portfolio strategy.
• Develop and communicate a clear product goal.
• Set sprint goals in accordance with the product goal and priorities, ensuring incremental value delivery.
• Identify and resolve dependencies, and manage risks and opportunities.
• Develop a digital product roadmap aligned with the digital product group and portfolio strategy.
• Contribute to the establishment and evolution of the team.
• Make informed decisions regarding the product and have the authority to approve or reject ideas.
• Utilize your project experience and agility to work and prioritize effectively in a dynamic environment.
• Enhance the customer journey for various channels, such as brick-and-mortar and face-to-face interactions, through digital product flow improvements.

Your day-to-day responsibilities will include:

• Creating a product vision and roadmap that align with the overall vision.
• Defining objectives, identifying value, and measuring output.
• Managing and prioritizing the product backlog.
• Ensuring user stories are ready for development, including proper acceptance criteria.
• Collaborating closely with the development team, ensuring the right customer problems are solved.
• Planning product releases in coordination with cross-functional teams.
• Developing personas in collaboration with user experience experts.
• Identifying customer needs and defining features to meet those needs.
• Advocating on behalf of partners to the development team.
• Prioritizing defect or bug resolution.
• Minimizing risks and addressing technical debt.
• Understanding business needs and translating them into IT requirements.

Requirements:

• Strong commercial and business understanding of relevant channels (BR, IR, IP, F2F Coaches).
• Minimum of 5 years' experience as a product owner or in channel business owner positions (BR, IR, IP, F2F Coaches).
• Solid knowledge and experience in implementing or managing digital products and product teams.
• Previous experience in digital services supporting electronic goods.
• Familiarity with databases and cloud solutions (e.g).