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Senior Analyst Technical Deployment

Krakow Poland

2 months ago


Years of Experience

1 - 5 years

Workplace Type

Hybrid

Seniority Type

Associate

Industry

Tobacco


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Skills

Technical AnalysisJava ScriptQualtricsCSSHTMLWeb-Based ToolsEnglish Communication Skills

Contact our TA to know more about the job

Eric Spelten

Talent Advocate at WhiteCrow


Description

About our client

Our client is a trailblazing pioneer in the Tobacco Manufacturing Industry. What sets them apart is their unwavering commitment to innovation and progress. They have embarked on a remarkable journey of transformation, with a resolute aim to create a smoke-free future. This ambitious endeavour has completely redefined every aspect of their business, from the production and distribution of their products, to how they interact with their customers and society as a whole.

By embracing this transformation, our client is leading from the front, with their pioneering vision and steadfast determination to create a smoke-free future.

With a workforce of more than 75,000 talented individuals worldwide across 180 countries, they have truly established themselves as a global leader in the industry. 


Job description

Our client is a global consumer goods corporation undergoing an exciting transformation to shape the future of their industry. They are seeking a Senior Analyst Technical Deployment to support the deployment of customer experience solutions across markets.

In this critical role, you will configure survey platforms, develop dashboard visualizations, assess change impacts, deliver training programs and maintain documentation to enable the deployment of solutions that enhance consumer satisfaction.


Key Responsibilities:


  • Configuring survey software and assisting with survey programming
  • Building dashboards and integrating results into client systems
  • Leading solution deployment activities end-to-end
  • Assessing risk, gaining stakeholder approval, and communicating change benefits
  • Developing and conducting training to support user adoption
  • Creating deployment plans, standard operating procedures and documentation


Required Background and Experience:


  • Bachelor's degree in business or equivalent experience
  • Expertise with web technologies like HTML, JavaScript and Qualtrics
  • Understanding of customer experience topics and data analysis
  • Ability to build partnerships with stakeholders
  • Passion for driving continuous improvement
  • Successful record of managing technology deployments


The company offers excellent opportunities for personal development along with competitive compensation including private healthcare, pension, training budgets and parking benefits.

If you are eager to take ownership over deploying solutions that transform customer satisfaction, apply today or contact me at eric.spelten@whitecrowresearch.com to explore this opportunity further.


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Contact our TA to know more about the job

Eric Spelten

Talent Advocate at WhiteCrow


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