Senior Quality & Reliability Engineer

For more than 80 years, our client’s engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow.

Responsibilities:

Policies And Procedures, Quality System:

• Implement quality policies, procedures and systems; maintain/update quality engineering work instruction in order to ensure the business procedures in line with QS and global standards.
• Involve in customer audit, implement responsible procedures and facilitate other departments to close their actions on time and fulfill requirement to our products and process in order to meet customer requirement and our quality system.

Incoming Materials Quality Issue Handling:

• Analyze and identify material issues found in production line, drive SQE for supplier improvement in order to maintain incoming material quality.

Process Quality Issues Handling:

• Handle quality issues occurred in process in order to improve and maintain product quality performance, perform risk assessment to take proper disposition, develop improvement action to prevent the occurrence.
• Drive improvement for non-conformance detected by QC.
• Lead team to develop error-proof and mistake proof solution for quality risk identified. In order to achieve good quality performance of product.

Customer Complaints/Feedback Handling:

• Handle customers complaints including develop and implement customer complaints corrective and preventive action plan in order to maintain the 
• relationship with customers and provide extraordinary customer experience to customer.

Quality documents and criteria setting:

• Develop quality engineering documents (QIP,WI,VA), set up and develop quality inspection criteria, prepare COC format in order to maintain product quality performance.

Quality Improvement

• Develop and track assigned process quality improvement plan according to product quality performance and implement situation in order to improve and maintain product quality performance. Using the DMAIC method to drive the improvement.
• Work with team to qualify the process change/new line qualification/new machine, foresee quality risk and advise robust tooling/process design, identify the risk/gap and drive proper improvement action, follow up until action closed in order to improve and maintain product quality performance.

Scrap control and improvement:

• Review and approve WIP scrap application
• Monitor WIP scrap and take proper countermeasures
• Follow up top failures in process, identify root cause and major contributor, drive team to take solid improvement action to improve
• Validate the improvement action and follow up the result in order to maintain product quality performance.

Requirements:

• At least Bachelor’s Degree in Engineering or a related technical field.
• Minimum 3 years of quality-related experience in the electronics industry; at least 2 years of experience in Surface Mount Technology (SMT) is preferred. Green Belt or Black Belt certification is preferred.
• Must be capable of leading teams in Design of Experiments (DOE), Gage Repeatability and Reproducibility (GR&R), and data analysis.
• Strong knowledge of cable assembly manufacturing processes, including terminal and IDC crimping, soldering, electrical testing, and signal integrity.
• Familiarity with electrical industry standards such as IPC/WHMA-A-620 and IPC-A-610