S

Senior Technical Consultant

Singapore Singapore

a month ago


Years of Experience

10 - 18 years

Workplace Type

On-site

Seniority Type

Senior

Industry

Information Technology & Services


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Skills

JiraApplication SupportSoftware Delivery ManagementStakeholder ManagementMicrosoft Dynamics 365

Contact our TA to know more about the job

Rashi Modi

Talent Advocate at WhiteCrow


Description

About our client

Our Client operates in the Information Technology Services and Information Technology Consulting Industry, with its headquarters rooted strongly in Singapore. It has its branches spread to more than 50 countries, providing employment to more than 2,40,000 people all over the world. Their core business is assisting clients in their Information Technology Management in technology operations, infrastructure and application. They believe in making their share of contribution to the Digital Transformation of the world.

Job description

Responsibilities:


  • Able to do and justify Estimates for Enhancements.
  • Able to articulate Solutions to Key Stakeholders.
  • Able to create Status reports and present.
  • Manage Key Stakeholder expectations and align delivery accordingly.
  • Strong attention to detail demonstrated by ability to follow and develop specific, outlined, and detailed procedures (must have).
  • Work with multiple vendors to resolve daily BAU issues.
  • Work with Stakeholders to identify Business requirements and their processes.
  • Perform triages to keep updated on the daily issues and as well to prioritize the issues.
  • Attending to Business & Technical Users on a Day-to-Day Queries / Requests.
  • Attending to Application Change Requests.
  • Participating in Regular Planned BAU Activities (e.g. Audit, Disaster Recovery Exercise, etc.).


Requirements:


Education


  • Any Graduate (Preferably graduated in IT)

 

Experience


  • Minimum 10 years experience in application/production support.

 

Technical Skills (all mandatory)


  • Microsoft Dynamics 365 Development and Implementation.
  • Object Oriented Programming, .Net Web Application, IIS.
  • Application integration/WebServices (REST API based integration).
  • SQL Server and SSRS report.

 

Domain Skills (all mandatory)


  • Software Delivery Management
  • Stakeholder Management (Clients, Users, Vendors & Partners).
  • Skilled at Requirement & Business Analysis.
  • Skilled at Technical Analysis.
  • Excellent oral and written communication skills.
  • Good interpersonal and people management skills.
  • Familiarity with JIRA.

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Contact our TA to know more about the job

Rashi Modi

Talent Advocate at WhiteCrow


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