Service Contract Sales Manager

Our client is an international European MNC that has a strong global presence and a market leader in engineering innovation and digitalization. 

Responsibilities:

• Lead the team to provide sales and services to customers.
• Answer and respond to customer inquiries, needs and requirements.
• Resolve and troubleshoot complex sales and services issues of customers.
• Provide after-sales services to customers.
• Proactively develops and creates customer relationships in the area of responsibility
• Ensures customer satisfaction and solving complaints with the rest of the team
• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
• Timely and accurate reporting
• Supporting the finance function in money collection

Requirements:

• Total years of working experience – 15 years
• Bachelor's degree in business, economics or related disciplines.
• Minimum 6-year experience in managerial role/sales management.
• Experience in after-sales service products or maintenance sales services.
• Good command of English and Thai.

Other Details 

• Should have team management experience i.e handling 4 people minimum.
• 6 year’s experience in sales
• Experience in After sales service
• Not to target candidates who are service operations managers.