Service Engineer

Job Summary:

• Service Engineer operates as the technical and application expert during all pre-sales activities with identified target customers or markets within a defined geographic region. 
• You’ll partner with our sales team to work closely with new and existing customers to develop solutions. 
• This position reports directly to the Senior Service Engineer and will work from Singapore office.

Responsibilities:

• Provide day to day technical support for Industrial and Enterprise Cabling solutions.
• Serve as a point of contact for response and resolution of technical queries.
• Provide product information and propose bill of materials for tender quotations.
• Conduct hands on proof-of-concept demonstrations, certification training and presentation to customers
• Assist the sales team by working closely with pre-sales team based out of the plant to provide professional and efficient technical support
• Constantly review competitor’s products for their pros & cons, liaise with sales team on latest development on products.

Requirements:

• Education – Degree/Diploma in engineering disciplines, fresh graduates are welcome to apply.
• Markets – Knowledge of similar or adjacent XXX markets
• Customers Define our Success – Willingness to establish and maintain effective relationships with customers to gain their trust and respect.
• We Reach for Greatness – Exceed goals consistently, and steadfastly pushes self and others for great results.