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ServiceNow Developer - Associate Technical Analyst

Hyderabad India

3 months ago


Years of Experience

2 - 4 years

Workplace Type

On-site

Seniority Type

Associate

Industry

Consumer Goods


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Skills

SalesForceAWSGlide APIAdobeSAP

Contact our TA to know more about the job

Anand Ravi

Talent Advocate at WhiteCrow


Description

About our client

My client is an American multinational food manufacturing company headquartered in United States. 


Job description

Responsibilities:


  • Collaborate with business stakeholders to understand and gather requirements for ServiceNow solutions.
  • Design, develop, test, and implement customized solutions using the ServiceNow platform, including application design, workflow configuration, and automation.
  • Configure and customize ServiceNow modules such as Incident, Change, Problem, Asset Management, CMDB, Service Catalog, and more.
  • Integrate Service Now with other enterprise systems and applications to ensure seamless data flow and functiona Iity.
  • Develop and maintain ServiceNow scripts, business rules, UI policies, UI actions, and ACLs to meet business requirements.
  • Perform system administration tasks, including user/group administration, security, and access control.
  • Provide ongoing support, troubleshooting, and maintenance of ServiceNow instances to ensure optimal performance and availability.
  • Collaborate with cross-functional teams to ensure successful implementation and adoption of Service Now solutions.
  • Stay informed about ServiceNow best practices, updates, and new features to recommend improvements and enhancements.


Requirements:


  • Bachelor's degree in computer science, Information Technology, or related field.
  • Proven experience as a Service Now Developer, including customization, configuration, and integration.
  • Strong proficiency in JavaScript, Glide API, HTML, CSS, and other related web technologies.
  • Experience with ITIL processes and ServiceNow modules (Incident, Change, Problem, Asset Management, CMDB, Service Catalog, etc.).
  • Ability to collaborate effectively with cross-functional teams and translate business requirements into technicaI solutions.
  • Excellent communication and problem-solving skills. ServiceNow certifications (ServiceNow Certified Application Developer, Certified Implementation Specialist, etc.) are a plus.
  • Experience across ServiceNow versions - Tokyo, Rome, San Diego and Utah.
  • Good to have technology knowledge in SAP, SalesForce, AWS, Adobe, 0365, Power Apps
  • Knowledge of cloud system, AWS and Microsoft azure
  • Understanding of CPG industry data

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Contact our TA to know more about the job

Anand Ravi

Talent Advocate at WhiteCrow


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