SWO Support Engineer Microsoft SharePoint

Romania Romania

7 months ago

Years of Experience

2 - 8 years

Workplace Type


Seniority Type



Information Technology & Services

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supportLevel 2Level 3 SupportMS SharepointMicrosoft SharePoint

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Christian Wuenscher

Talent Advocate at WhiteCrow


About our client

Our Client operates in the Information Technology (IT) managed services in the Education Industry, with its headquarters rooted strongly in Switzerland. It has its branches spread to more than 90 countries. They fall in the Top 25 Solution Providers in the world. Their core business is providing end-to-end software and cloud technology solutions to its clients. It caters to the entire Value Chain needs of its client companies from helping them design and implement their technology strategies, choosing the right software and cloud solution according to the nature of their business, etc, thus Empowering their Digital Transformation.

Job description

Role Description:

  • Support Engineer (gn) Microsoft Sharepoint
  • Full-time, permanent, Location: Nationwide at one of our locations or remote


  • You respond to acute incidents in complex IT environments of our business customers in 2nd and 3rd level support.
  • Based on your experience and technical expertise, you and your team develop solution proposals.
  • You independently contact the customer and accompany him until the problem is solved.
  • If necessary, you involve the manufacturer and coordinate the further coordination.
  • You document your work in the ITIL-compliant ticket system.
  • You work flexibly (in coordination with your colleagues) between 7 a.m. and 8 p.m.
  • Outside this time you are on call (maximum 1 week per month).
  • You will regularly develop your personal and technical skills.


Experience in one or more of these areas is desirable:

  • SharePoint 2013, 2016 or 2019, preferably also Office 365.
  • Experience of the components and services within SharePoint farms.
  • Configuring and controlling SharePoint using PowerShell.
  • Deployment of SharePoint farms.
  • Error analysis and performance optimisation of SharePoint farms.
  • Ideally knowledge of relevant third-party systems such as Active (Azure) Directory, SQL Server and System Center Operations Manager.

You also have the following soft skills:  

  • You work in a customer- and solution-oriented way.
  • You love to fix things.
  • You can quickly understand complex issues.
  • You know processes and procedures within matrix organisations.
  • You speak and write business fluent German and English.

What we have to offer:

  • Career within an innovative company with a unique corporate culture
  • Top rating on glassdoor/kununu
  • The option to work from home/ hybrid/ from office
  • A variety of training and development opportunities
  • We trust you - our working hours are flexible and not recorded!
  • A work-life balance with +23 vacation days 
  • Coffee, tea, fruit and snacks in the office
  • With our employee share and referral program, you benefit from our success.
  • Subscription to Private Medical Care
  • Day off on your birthday! 
  • Flexible Benefits Platform 
  • Top technical equipment for your new job!
  • No dress code - wear what you feel comfortable in!

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Contact our TA to know more about the job

Christian Wuenscher

Talent Advocate at WhiteCrow

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