Test Engineering Manager & Senior

 Req 1190 /Req 1067 / Req 1124

Summary:

• Lead a team of Engineers as they perform their daily duties - tracking team performance of key KPI’s, managing working load, training and development. 
• Also responsible for business development, customer relation and customer project initiatives to grow the team and overall business. 

Responsibilities:

• Responsible for, scheduling, training and performance appraisals.
• Identify opportunities for process improvement, develop, implement, and monitor departmental processes, procedures and policies; develop measures to track performance and take corrective action. 
• Support staff recruiting as required.
• Accomplish organizational goals by increasing output, managing workflow, and lowering costs by providing leadership to the department, communicating department goals and production expectations, feedback and identifying and resolving problems in a timely fashion.
• Perform direct project work and conduct technical project reviews as required. 
• Provide guidance on the interpretations of Standards requirements, and changes to processes and procedures to meet those requirements. 
• Provide Technical advice to engineers in all aspects of test and evaluation activities and report generation.  
• Participate on and/or conduct technical and industry committees, technical forums, trade shows, and seminars. 
• Act as subject matter expert in defined product area. 
• Develop and maintain relationships with key customers and industry groups.
• Provide technical support to Business Field Sales; develop and maintain sales guides, review quotes and support sales on quoting. 
• Respond to technical matters and inquiries of field, sales and operational staff. Resolve problems.
• Perform direct project work and conduct technical project reviews as required.
•  Provide guidance on the interpretations of Standards requirements, and changes to processes and procedures to meet those requirements. 
• Provide Technical advice to engineers in all aspects of test and evaluation activities and report generation.  
• Acting as key knowledge leader for various product categories, driving company knowledge and business development. 
• Establish and maintain professional relationship with customers. 
• Consult with customer on highly complex issues. 
• Liaise with other global laboratories to ensure consistency and accuracy of methods and interpretations. 
• Document test results for correction actions, report and audits. 
• Analyze test data and determine expected outcome for tests.
•  Identify and report all deviations. 
• Maintain confidentially of all client information.
• Ability to work with minimal supervision.
• Perform other duties as assigned. 

Requirements:

Knowledge, Skill, & Abilities:

• Advanced engineering knowledge, understanding of testing requirements, manufacturing processes, drawings and standards.
• Strong leadership qualities 
• Ability to successfully manage a diverse technical resource team.
• Ability to continuously improve test processes through the monitoring of test process efficiency.
• Excellent communication skills, possesses the ability relay complex scientific and technical information in a clear, concise, and understandable manner, verbally and in technical writing.
• Advanced analytical, problem solving and troubleshooting skills.
• Experience with standards including NFPA 79, UL508A, IEC/EN/UL/CSA 61010-1, UL 2011, EN 60204-1, EN ISO 10218, ANSI/RIA R15.06, UL 1740, SEMI S2 & S8. 
• Experience with EN ISO 13849 & IEC 62061 for functional safety preferred
• Excellent customer service skills
• Self-motivated and the ability to work independently 
• Ability to organize, prioritize and perform multiple tasks while meeting or exceeding deadlines.
• Ability to travel. 
• Valid driver’s license required.

Education:

• Bachelor’s Degree in a technical discipline or equivalent education and/or experience.
• Regulatory Testing training

Experience:

• 6 years of test experience evaluating products in accordance with product regulatory standards.
• Experience using automated test tools.
• Experience testing to NEC, NFPA, UL, CSA, IEC, EN Standards preferred.
• Certifications 

Supervisory Requirements: 

• Direct: Associate Test Engineers, Test Engineers, Senior Test Engineers and Principle Test Engineers, and / or Coordinators
• Indirect:Physical Demands & Work Environment
• Office and laboratory environment

Equipment Used:

• Personal Computer
• Testing and measurement equipment 

Travel Required:

• Travel to client locations
• Travel to various company meetings
• Travel to sales/marking and business development 

Location: Littleton, MA / Pleasanton, CA