Workforce Analyst

Our client is a global specialty materials company committed to enhancing the quality of life through innovative products and solutions, prioritizing safety and sustainability. With a focus on key sectors such as transportation, building and construction, and consumables, it leverages cutting-edge technology platforms, fosters deep customer engagement, and drives differentiated application development to maintain its leading positions in these markets. As a globally inclusive and diverse company, they have employed approximately 14,000 people around the world and serves customers in more than 100 countries.

Responsibilities :

• As the Workforce Technical Application Analyst, you will use your knowledge and experience with Workforce Time and Attendance to help our client Human Resource business function maintain and optimize the system to fully improve HR processes, efficiencies and value provided to the business by:
• Providing global technical support for the Workforce technology including Data Flow between Workforce and SAP/SuccessFactors. Additional job duties include but are not limited to other SAP HR data feeds, modules, and support.
• Assist with daily maintenance and administration of the Workforce Time and Attendance system.
• Provide subject matter expert (SME) assistance to functional end-users, including knowledge-transfer and troubleshooting Workforce Time and Attendance system issues.
• Explain and demonstrate various aspects of current, developing, and planned system functionality. Assist with the review of new Workforce releases, fixes, and updates to determine applicability.
• Participate on the implementation team for the Workforce replacement of all current Time & Attendance and Staffing & Scheduling systems.
• Assist with the testing and analysis of results. Troubleshoot system issues.
• Provide go-live support to the HR business partner

Requirements :

• Bachelor’s degree (16 years educations Is mandatory)
• Minimum of 3 years of experience in both Workforce Implementation and support 
• Assist with the administration of security/roles for all timekeepers and managers for the Workforce Time and Attendance system.
• Assign security/role access after timekeepers and managers have met training requirements.
• Conduct a quarterly security/roles audit of all users and their access.
• Maintain and update the Time and Attendance security/roles workbook.
• Develop and create system documentation.
• Ensure that documentation is up to date and reflects current operations.
• Document functional issues and recommended resolutions.
• Support the payroll production staff with the tasks needed to process and confirm payroll for employees biweekly.
• Experience with Workforce Time and Attendance including Advanced Scheduling functionality and job execution and scheduling.
• Understand and support API integration to provide Workforce data to external applications.
• Support all Workforce Add-Ons
• Experience with Workforce Security and Analytics
• Excellent written and verbal communication skills
• Ability to self-manage key deliverables and deadlines