Security Partner Lead, Strategic Partners

Lead Product Designer, SAP Logistics

Analista de Customer Service

Senior Network Engineer

Job Description : <ul><li>This role is key to supporting the Service Provider sales teams driving and developing the strategy for Security infrastructure, physical and virtual offers, and outbound program creation for demand generation of product/solution/software sales go-to-market. Experience in the IT sector and Security architectures is critical.</li><li>In this role, you will craft, implement, and grow an emerging business within . You will work closely with leading security technologies to develop compelling offerings, and Sales GTM strategy and drive big bets within our customers.</li><li>The service creation team is focused on driving long-term strategy and successful execution. </li><li>You will collaborate with cross functional groups across sales, product management, operations, and marketing to drive the key security and Security strategies and areas of opportunity in Service Providers.</li></ul> Responsibilities: <ul><li>Understanding of Partner (SP/ITSP/MSP) business models, relationship building, and capturing partner focus.</li><li>Awareness of MSP Industry trends, addressable market, products, competitive dynamics, and ability to evaluate the applicability of this with partner catalog and security service offerings.</li><li>Ability to act as a Trusted Advisor, conceptualize End-to-End service offerings, and winning themes, and build a business case with the Partner.</li><li>Ensure timely information (product and buying models) updates to partners for each relevant technology and SASE architecture area.</li><li>Work with various internal teams to build the service offering and develop launch content with partners.</li><li>Work with the partner to build the commercial modeling based on service package(s) and SLAs.</li><li>Able to Identify and predict relevant technology challenges and pitfalls in the service offering.</li><li>Able to work with partner and teams to create marketing campaigns, sales awareness, and enablement programs.</li><li>Evangelize partner service offerings and voice-of-the-partner back into BU and Sales organization.</li><li>Ability to drive program management and governance for service offering launch.</li><li>Able to collaborate with sales, client executives &amp; delivery teams of partners to deliver the business outcome.</li></ul> Requirements: <ul><li>Sales Expertise – ability to propose solutions, addressing client business issues and objectives using both and third-party solutions / services in a clear and concise manner. Having worked closely with and / or key competitors to build managed services offers is a plus.</li><li>Technical Expertise – demonstrated technical expertise in one or more architectures offered via large telcos and MSPs (e.g. SD-WAN, SASE, Security, Campus Networking), academic training or knowledge of Service Provider technologies is required to provide a comprehensive, differentiated, and valuable level of consulting advice to our clients.</li><li>Industry Expertise – demonstrated knowledge of telecommunications business to be conversant enough to present a compelling point-of-view to the client of what work should be undertaken, to help the client’s company achieve ambitious advantage and differentiation.&nbsp;</li><li>Knowledge of ITIL service management is a plus.</li><li>Delivery Expertise – demonstrable ability to successfully own the delivery of projects, that exceed client expectations in terms of deliverable quality and positive impact to the business.</li></ul>

Responsibilities: <ul><li>Run the business requirement analysis process with Product Owner, business stakeholders, process owners, designers and developers and help to prioritize business requirements for coming releases.</li><li>Participate in creation of the Solution and Product Roadmap with the Product Owner and business stakeholders.</li><li>Review, estimate, and design solutions/functionalities of business requirements and approve the design when done by others.</li><li>Compile, review and maintain required solution design documentation and related company Way document.</li><li>Responsible for the data and application architectural compliance in collaboration with Architects and solution design consistency in collaboration with Configuration Owners or other equivalent technical roles.</li><li>Support the User Acceptance Testing.</li><li>Have full design ownership of SAP logistics area &amp; satellite systems including the physical data model.</li><li>Participate in global development projects and continuous development to ensure that the built solution meets business requirements while maximizing use of standard functionalities.</li><li>Guide the application support to solve complex problems and support business processes when needed.</li><li>Ensure a positive employee experience, emphasizing transparency, clarity, and learning opportunities.</li></ul> Requirements: <ul><li>Minimum 8 years of work experience in logistics operations and IT.</li><li>Excellent knowledge of SAP related technologies, data model and interface.</li><li>Solid logistics business process understanding of in/outbound logistics business processes incl. transportation management &amp; collaboration/integration with Logistic Service Providers.</li><li>Experience of SAP LE, SD and MM modules in the context of logistics and transportation management is essential.</li><li>Additional experience of integration to non-SAP technologies and SAP S/4 HANA is favorable.</li><li>Additional experience of integration to non-SAP technologies/satellites and SAP S/4 HANA &amp; SAP TM &amp; SAP BN4L is favorable.</li><li>Experience of leading SAP implementation for Logistics in global cross-functional programs.</li><li>Skilled at operating in global environments, driving alignment, and delivering impactful results across interconnected systems.</li><li>Solid logistics and supply chain business process end-to-end understanding including knowledge of integrations with supplier network and logistics service providers &amp; carriers</li><li>Strong analytical, conceptual thinking and problem-solving skills with the ability to translate business requirements into functional design.</li><li>Strong communication and interpersonal skills supporting good relationship building with business stakeholders and peers.</li><li>Excellent collaboration skills and ability to work as part of a team or independently.&nbsp;</li><li>Experience in working in international environment with stakeholders and teams distributed globally.</li><li>University level degree or equivalent.</li></ul>

Analista de Customer Service PL: <ul><li>You will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.</li><li>Visão geral do trabalho.</li><li>As equipes de atendimento ao cliente interagem com clientes e representantes de vendas e/ou serviços da empresa para lidar com uma variedade de funções de serviços de pré e pós-vendas. Elas recebem e processam transações por telefone, Internet e correspondência de clientes e representantes e respondem a consultas sobre produtos ou serviços da TE. Elas podem promover e vender produtos ou serviços de nossa empresa e também investigar e resolver reclamações de clientes. Uma área central de atenção é desenvolver fortes relações com o cliente por meio da estratégia "Experiência de cliente extraordinária" da TE.</li></ul> Que Você Vai Fazer: <ul><li>Atender clientes internos e externos, representantes e distribuidores;</li><li>Acompanhar a carteira de clientes sob sua responsabilidade;</li><li>Acompanhar pendências financeiras junto aos clientes e também os projetos em</li><li>andamento na área;</li><li>Analisar as situações de devoluções, providenciando novo faturamento se necessário;</li><li>Coordenar o faturamento dos pedidos de vendas, acompanhando as análises de</li><li>crédito, programações de entrega e posições de estoque;</li><li>Coordenar as vendas diretas realizadas com os clientes através do processo de</li><li>importação, e realizar todos os procedimentos e follow-ups;</li><li>Dentre outras atividades.</li></ul> Requisitos: <ul><li>Graduação completa em ADM, Comércio Exterior ou áreas correlatas;</li><li>Sólida experiência na função de atendimento ao cliente;</li><li>Inglês avançado para conversação;</li><li>Espanhol será um diferencial;</li><li>Pacote Office completo, PowerBI será um diferencial;</li><li>Prévia experiência com SAP (módulo SD);</li><li>Disponibilidade para atuação híbrida em Bragança Paulista - SP.</li></ul>

Responsibilities: <ul><li>The Senior Network Engineer will design transformation, deployment, automation, operation, and own our client software defined network infrastructure with an initial focus on migration of legacy networking infrastructure to modern software defined networking infrastructure.</li><li>In this role you will provide thought leadership and actively engage in a network transformation project to migrate legacy physical networking infrastructure to Modern software defined networking infrastructure to architect, build, secure, and maintain.&nbsp;</li></ul> Key Accountabilities <ul><li>Provide technical leadership and influence the use of software development and infrastructure as code practices to design, build and support software defined network capabilities.</li><li>Provide expert leadership across network teams to resolve complex problems and remove roadblocks.&nbsp;</li><li>Participate in the engineering community by being a coach and mentor to engineers, share new technical trends and develop modern skills and engineering best practices across Our client.&nbsp;</li></ul> Requirements: Qualifications&nbsp; <ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Minimum of 4 years of experience in the field of Networking (Routing, Switching and SD WAN) Knowledge in Software Defined Networks.&nbsp;</li><li>Experience on Versa &amp; Cisco products with ability to design, implement and troubleshooting skills.&nbsp;</li></ul>

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Security Partner Lead, Strategic Partners

Lead Product Designer, SAP Logistics

Analista de Customer Service

Senior Network Engineer

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Security Partner Lead, Strategic Partners

Lead Product Designer, SAP Logistics

Analista de Customer Service

Senior Network Engineer

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