Commerical  Solution Engineer

Service Delivery Manager

Solution Engineer - Security

Sr. HR Manager

Senior Executive Accounts

Executive Human Resources (Corporate)

test engineer

Product manger

test

Test recruiter

Role Description: <ul><li>We change the World; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives.</li><li>Our employees groundbreaking ideas impact everything.</li><li>Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact.</li><li>Youll be part a team that cares about its customers, enjoys having fun, and youll take part in changing the lives of those in our local communities.</li><li>Come prepared to be encouraged and inspired.</li><li>The India Strategic Enterprise Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space.</li><li>This position will be based out of Mumbai and will focus on a specific set of Enterprise accounts.</li><li>As part of the Enterprise System Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for India’s leading businesses.</li><li>Youll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.</li></ul> Responsibilities <ul><li>Technical sales professional serving as a Technology/Product/Solution consultant.</li><li>Technical orchestrator for an array of resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion.</li><li>Provides technical information and design/implementation mentorship in concert with Architecture Seller team(s).</li><li>Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success.</li><li>Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning</li><li>Educate customer on differentiation and establish technical leadership of our client as a brand.</li><li>Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach.</li><li>Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers.</li></ul> Requirements: <ul><li>Bachelor of Engineering degree or equivalent.</li><li>Excellent written, verbal communication, listening skills.</li><li>Min 10-12 years of presales experience in technical position .</li><li>Has prior experience in solution selling around products and technology.</li><li>Highly motivated, willing to learn and demonstrate high level of adaptability towards technology shift.</li><li>Understand the broader aspects of end to end architecture and have knowledge on one or more technology areas like Enterprise networks, Data center or Security.</li><li>Optimally handle objections in a customer conversation and lead with value selling.</li><li>Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacenter Networking technologies.</li><li>Strong whiteboarding/presentation skills.</li><li>Strong communication skills.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: <ul><li>As a key player in the team, you will have the opportunity to influence the security landscape by crafting tailored solutions that address specific customer needs.</li><li>This role offers the excitement of working with cutting-edge technology and the fulfillment of building long-lasting relationships with customers.</li><li>Provide guidance and assist account teams in building solutions to address specific customer security needs.</li><li>Understand business requirements and translate them into technical solutions.</li><li>Create, present, and document technical solutions to customers, partners, and prospects.</li><li>Lead technical consulting and upper-level management presentations.</li><li>Drive major account opportunities while enabling local account teams to maintain long-term ownership.</li></ul> Requirements: Minimum Qualifications <ul><li>Minimum of 4 years of technical sales or pre-sales experience with 2+ years in Security specialization (Email Security, IDS/IPS, AV, Firewall, Advanced Malware Protection).</li><li>Bachelors degree in Cybersecurity, Computer Science, or a related field.</li><li>Proven track record of successful quota achievement.</li><li>Strong knowledge of cybersecurity concepts, technologies, and best practices.</li><li>Industry certifications such as CISSP, CISM, or CCSP are preferred..</li></ul> Preferred Qualifications <ul><li>Excellent presentation and interpersonal skills.</li><li>Commercial awareness and strong communication skills.</li><li>Highly motivated self-starter who excels without day-to-day management.</li><li>Experience with Client security technologies and programming languages such as UNIX shell, Perl, or C.</li><li>Willingness to travel and work from a home office. As a key player in the team, you will have the opportunity to influence the security landscape by crafting tailored solutions that address specific customer needs.</li></ul>

Responsibilities: Talent Acquisition &amp; Process Setup: <ul><li>Lead and manage end-to-end recruitment activities, with a special focus on field sales hiring (Medical Representatives, Key Account Managers, Technical Specialists, Sales Managers).</li><li>Build, implement, and continuously improve structured hiring processes and systems to ensure a strong, sustainable talent pipeline.</li><li>Partner with business leaders to anticipate manpower needs and align hiring strategies with business goals and growth plans.</li></ul> Strategic HR Leadership: <ul><li>Develop and execute HR strategies that align with the organization’s vision and growth plans.</li><li>Balance operational excellence with long-term strategic objectives.</li></ul>&nbsp;Organizational Development &amp; Culture: <ul><li>Design and implement initiatives to nurture a positive, collaborative, and performance-driven work culture.</li><li>Drive employee engagement and retention through programs that motivate and inspire teams.</li></ul>&nbsp;HR Operations &amp; Compliance: <ul><li>Ensure HR policies and practices are streamlined, compliant, and effectively communicated.</li><li>Oversee performance management processes and employee relations.</li></ul>&nbsp;Change Management: <ul><li>Champion transformation initiatives and guide the organization through periods of growth and change.</li></ul>&nbsp;Requirements: <ul><li>12 to 15 years of HR experience with proven success in talent acquisition (especially field sales hiring) and process establishment</li><li>Experience from medical device companies &amp; pharma/healthcare experience will be considered</li><li>Strong interpersonal and communication skills, with the ability to influence and collaborate with senior stakeholders</li><li>Hands-on, proactive, and solution-oriented approach to HR challenges</li><li>Demonstrated ability to balance immediate execution needs with long-term strategic goals</li></ul> Ideal Candidate Profile: <ul><li>A results-driven HR professional who thrives on building HR systems from the ground up, enjoys working in a fast-paced and growing business environment, and can translate strategy into actionable HR solutions.</li><li>The ideal candidate will bring industry insights from the medical device sector, possess strong experience in sales-force recruitment and capability building, and be committed to developing a scalable HR function that supports sustainable growth.</li></ul>

Responsibilities: <ul><li>Day to day activities of Accounts and Finance Interaction with Statutory auditor.</li><li>Helping superiors while monthly MIS.</li><li>Ledger Scrutiny with observations to reporting authority.</li><li>Fixed Assets register handling and updating the same periodically.</li><li>Coordination with factories for requirements and queries</li></ul> ﻿Requirements: <ul><li>M Com / CMA Inter / CA Inter with Commerce Background</li><li>2-3 yrs experience in relevant profile &amp; Industry</li><li>Having knowledge of Finance &amp; Treasury.</li><li>Other requirements as &amp; when assigned</li></ul>

Responsibilities: Payroll processing: <ul><li>Maintain &amp; update attendance &amp; leave record.</li><li>Salary, incentives &amp; annual appraisals working &amp; MIS preparation</li><li>Assist to Settle FNF</li></ul> Statutory compliance: <ul><li>Registering Staff For PF-ESIC as per their Eligibility.</li><li>Send the Salary Data to Consultant for Challan Preparation (PF/ ESIC / PT)</li><li>Send the approved Challan to Accounts and ensure timely Payments.</li><li>Resolving compliance related issues raised by government authorities.</li><li>Assist staff to process PF-ESIC related requests.</li></ul> Manage related offices: <ul><li>PF Office / TMC &amp; BMC / MSEB / Society Office, etc.</li></ul> Facility management: <ul><li>Maintain record of utility service providers(handy-men) contacts &amp; details for relevant purpose.</li><li>Undertake repairs &amp; maintenance of office premises &amp; ensure office premises are functional.&nbsp;</li><li>Provide data &amp; MIS reports on demand after approval from reporting boss.</li><li>Provide various letters required for different purposes to Staff following approval process.</li><li>Assist in Engagement Activities organised.</li><li>Vendor Management</li></ul> Requirements: <ul><li>1-3 yrs in relevant profile.</li><li>MBA with HR specialization. Commerce Background mandatory.</li><li>Preferred graduate specialization in Economics, Marketing or Accounting</li></ul>

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11 mumbai Jobs found

Commerical Solution Engineer

Service Delivery Manager

Solution Engineer - Security

Sr. HR Manager

Senior Executive Accounts

Executive Human Resources (Corporate)

test engineer

Product manger

test

Test recruiter

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Skills

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11 mumbai Jobs found

Commerical Solution Engineer

Service Delivery Manager

Solution Engineer - Security

Sr. HR Manager

Senior Executive Accounts

Executive Human Resources (Corporate)

test engineer

Product manger

test

Test recruiter

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.