Preventive Maintenance Manager

Business Unit Head Medical Device

Team Lead (Vice President)

Business Support Supervisor II

EUC Operations Lead

Senior Manager: Technology -  Information Security And Data  Privacy

Senior E-Commerce Sales Executive

Head of Strategy

Business Development Manager - Retail

Customer Service Operations

Responsibilities: <ul><li>Lead the team of 3 Storekeepers, 1 PM executive, and 2 PM technicians for end-to-end preventive maintenance and technical store operation.&nbsp;</li><li>Conducts all the preparation, planning, execution, and closure of the preventive maintenance tasks in SAP and keeps a good track record and compliance.</li><li>Accountable for purchasing, inventory management, stock count, inventory compliance, and conducting stock item analysis (most usage, highest value, slow-moving, obsolete, etc)</li><li>Accountable for all the KPIs for world-class PM &amp; MRO management as outlined in RM COE Phase 1 -3.&nbsp;</li><li>Drive engineering department weekly meetings by organizing, preparing templates for data inputs, KPI review, conducting data analysis, and delivering plant USDT and reliability.&nbsp;</li><li>Constantly conducts data analysis on preventive maintenance plans and spare parts usage to deliver preventive maintenance optimization for cost-effective maintenance.</li><li>Lead root cause analysis and problem-solving capability increase in engineering.</li><li>Lead KWS RM COE and own MROS element as part of the technical store operation.</li><li>Drive implementation of KWS for RM COE among engineering, technical, and operations teams with regular engagement, preparation, and training.</li><li>Develop good relationships with other regional factories and strive for cross-learning and implementation of best practices for plant performance and KWS.</li><li>Owns engineering R&amp;M cost budgeting and end-to-end management and monitoring. Conducts effective cost reduction initiatives in line with ZLA &amp; KIMMS projects.&nbsp;&nbsp;</li><li>Leads ongoing cross-functional teams to conduct analyses of plant savings opportunities, identify CAPEX investment opportunities, and make strategic investments to support growth and machine reliability.</li><li>Responsible for Site Daily Meeting Cadence with Tier 1-4 meetings and ensure they are healthy for results sustainability.</li><li>Lead people management for all direct reports and his/her -1 &amp; -2. Manage their performance, KPI delivery/formulation, and capability building effectively.</li><li>To guard standards and regulations on EHS, QFS, and other fundamentals by participating in and coaching during Leader Led Observations, Safety 7, Golden 6, and other EHS and QFS activities.&nbsp;</li><li>Lead, and involvement in all internal and external audits. (QFS, KWS, EHS, DOSH, FSSC, HACCP, HALAL, and Global programs on FUS)</li></ul> Requirements: <ul><li>Degree in Chemical/Mechanical/Electrical Engineering or related discipline with &gt; 10 years of working experience.</li><li>Sound practical knowledge of mechanical engineering (rotating equipment, fasteners, bearings, gearbox, valves, thermodynamics, material strength &amp; compatibility, etc.)</li><li>Practical knowledge of process equipment working mechanism and working principle (fryer, mixing, grinding, canister filling, packing machines, conveyors, etc.)</li><li>Sound work experience in F&amp;B industries with experience in SAP technical store management in support of entire plant operation.</li><li>Sound experience in managing preventive maintenance end-to-end processes to drive the highest level of compliance and machine reliability.&nbsp;</li><li>Technical and hands-on experience in the following systems:&nbsp;</li><li>Profound experience in food manufacturing process flow and in-depth experience in machine mechanisms and concepts. (dry mixing, dumping, wet mixing, conveying system, frying, seasoning, filling and packing)</li><li>Numerical literacy of basic electrical engineering (motor power, electrical load, cable sizing) and process engineering (basic mathematics related to the physics of pressure, temperature, level, force, etc.)</li><li>Preferably with some process literacy in building maintenance, HVAC, compressed air supply, utility gas supply, potable and wastewater treatment</li><li>Exposed and have hands-on experience with pillar approached performance management (KWS), CI tools, analysis tools, sound problem-solving skills, and coaching skills.</li><li>Good leadership skills and capable of managing 24/7 plans with critical thinking and strong people management skill.&nbsp;</li><li>Six Sigma Green Belt will be added advantage.</li></ul>

Responsibilities: Strategic Leadership: <ul><li>Collaborate with the CEO to set and drive the organizational vision and operational strategy.</li><li>Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.</li><li>Oversee the company’s overall operations, including finance, IT, legal, and HR, ensuring a highly inclusive culture.</li><li>Hire team with right capabilities, develop and mentor them to achieve objectives</li></ul> Operational Management: <ul><li>Oversee operations, HR, and accounting.</li><li>Partner with the CEO in sales management to ensure sufficient investment capital for growth targets.</li><li>Build and maintain trusting relationships with key stakeholders, clients, and partners.</li><li>Planning and achieving month on month business and sales goals.</li></ul> Financial Oversight: <ul><li>Oversee financial data and recommend solutions to improve profitability.</li><li>Maintain and manage the Profit &amp; Loss (P&amp;L) sheet for the business unit.</li><li>Closely monitor budgeting, forecasting, and expense management.</li><li>Preparing pricing offers, public and private procurements tenders and projects</li></ul> Market and Business Development: <ul><li>Develop and execute a comprehensive business strategy for the medical devices business to achieve revenue, market share, and profitability targets.</li><li>Enhance brand positioning, engage key opinion leaders, and promote products effectively.</li><li>Conduct thorough risk assessments to identify and mitigate potential challenges in the competitive environment.</li></ul> Requirements: <ul><li>Proven ability to multitask, prioritize, and manage time effectively.</li><li>A good understanding and familiarization of the clinical Medical Device environment, competitor products – Preferably in ultrasound business</li><li>Strong interpersonal and analytical skills.</li><li>Excellent leadership, communication, and negotiation skills.</li><li>Deep understanding of the healthcare industry, partner relationship management, and identifying new revenue opportunities.</li><li>Strategic planning and execution capabilities.</li><li>Experience in market development and awareness.</li><li>Expertise in revenue generation and P&amp;L management.</li><li>Competence in Key Account Management (KAM) and operations management.</li></ul>&nbsp;Experience: <ul><li>Experience: 10-15 years in the medical devices industry.</li><li>Demonstrated success in sales and marketing of medical devices.</li><li>Strong background in P&amp;L management.</li><li>Ability to stabilize current business operations and deliver on set objectives.</li></ul>&nbsp;

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

Responsibilities: Administrative Support: <ul><li>Provide administrative support to the Plant Manager, including calendar management, scheduling meetings, and arranging travel.</li><li>Prepare and manage correspondence, reports, presentations, and other documents as needed.</li><li>Manage the plant manager’s communications and act as a point of contact for both internal and external stakeholders.</li></ul> Document Management: <ul><li>Maintain and organize important plant records&nbsp;</li><li>Assist in the preparation and tracking of reports related to plant performance, operational costs, and production targets.</li><li>Ensure compliance with plant regulations and documentation standards.</li></ul> Coordination and Communication: <ul><li>Act as a liaison between departments ensures effective communication and smooth operations.</li><li>Coordinate plant-wide meetings, production schedules, and internal communications between staff and management.</li><li>Assist in the preparation and execution of plant meetings, taking minutes and ensuring follow-up on key action items.</li></ul> Data Analysis and Reporting: <ul><li>Assist in gathering, compiling, and analyzing plant performance data to help the Plant Manager&nbsp;</li><li>Prepare reports for the Plant Manager to track key performance indicators (KPIs), production performance, and safety metrics.</li></ul> Process Improvement: <ul><li>Assist with operational efficiency initiatives, providing administrative support to process improvement teams.</li><li>Help manage and track plant projects, ensuring they are completed on time and within budget.</li><li>Provide insights and suggestions to improve plant operations and reduce costs.</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Management, or a related field.</li><li>Proven experience in administrative or business support roles, preferably in a manufacturing or industrial environment.</li><li>Strong organizational skills and the ability to prioritize multiple tasks.</li><li>Excellent communication skills (written and verbal).</li><li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).</li><li>Experience with data analysis and report generation is a plus.</li><li>Ability to work independently and as part of a team.</li></ul> Additional Skills: <ul><li>Knowledge of plant operations and manufacturing processes is advantageous.</li><li>Strong attention to detail and problem-solving skills.</li><li>Ability to handle confidential information with integrity.</li><li>Strong time-management skills and ability to meet deadlines</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

The RoleThis role is to head the Information Security function across Sub-Saharan Africa for a significant and culturally diverse multinational organization operating in the fields of logistics, ports, and terminal&nbsp;management.&nbsp;&nbsp;The role will require you to work within a matrix structure, liaising with and providing reports to the Group Information Security function while reporting directly to and collaborating with the South African IT&nbsp;infrastructure team.&nbsp;&nbsp;&nbsp;The individual in the role must also understand ICT legislative requirements and fulfil regulatory duties to ensure compliance. Key ResponsibilitiesInformation Security Management System&nbsp;• Design, implement, and oversee an Information Security Management System (ISMS) in alignment with industry best practices.&nbsp;• Establish and implement a strategic, comprehensive enterprise information security and IT risk management program, aligning the Group standard to local business requirements. Leadership&nbsp;• Serve as a subject matter advisor on information security across the organization.&nbsp;• Stay current with the changes in the security risks, threats and requirements, ensure that the organization is aware of such risks, and assist the organization to implement appropriate mitigating and counter-risk controls.&nbsp; Integration with Business&nbsp;• Develop and maintain relationships with relevant stakeholders that contribute to a security-aware and safe organization.&nbsp;• Ensure that the required controls align with business requirements.&nbsp;• Work with the business units to facilitate risk assessment and risk management processes.&nbsp;• During tenders or annual reviews, liaison with principals and clients to satisfy their information security expectations.&nbsp; Human Resources&nbsp;• Develop and manage a team to implement the enterprise security strategy. Develop and ensure implementation of people capacity plans in line with performance objectives.&nbsp;• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition, and employee relations.&nbsp; Strategy&nbsp;• Coordinate with technology and business groups to assess, implement, and monitor remediation controls for IT-related security risks/hazards.&nbsp;• Define the security strategy, policies, and frameworks following market and industry trends.&nbsp;&nbsp;• Provide expertise in assessing the gap between the current state and desired future direction and effective ways for closing the gap.&nbsp;• Provide strategic leadership and oversight and serve as the organisations subject matter advisor on security-related matters when designing new systems or technology.&nbsp;• Develop and drive the communication of the IT security strategy.&nbsp; Policy&nbsp;&nbsp;• Collaborate with Group Security to Identify, develop, amend as necessary and implement information security policies, standards, procedures, and guidelines.&nbsp;&nbsp;• Implement corporate governance and compliance policies to manage risk liabilities.&nbsp;• Define and maintain information security standards and procedures to comply with legislative requirements and according to industry-leading practice.&nbsp;• Develop and or drive continuous updates of the security policies, frameworks and governance according to leading practice and industry or market trends.&nbsp;• Ensure security policies and frameworks are adopted across the organisation.&nbsp; Security Operations&nbsp;• Overseeing incident response planning and the investigation of security breaches.&nbsp;• Identifying potential threats and vulnerabilities to the organisation’s information systems through ongoing monitoring and assessment.&nbsp;• Provide value-added practice improvements, initiatives, and services to achieve organisational objectives.&nbsp;• Drive and participate in forums that positively contribute to functional knowledge improvement.&nbsp;• Develop and or drive reporting on security breaches or any other security incidents.&nbsp;• Liaison with third-party service providers to ensure information security standards are implemented and maintained.&nbsp;• Provide guidance to and monitor the IT operations teams regarding patching and antivirus practices, particularly the response to zero-day threats.&nbsp; Minimum RequirementsQUALIFICATIONS&nbsp;• A bachelor’s degree in computer science, information technology, or a related field; or a CISSP or CISM certification&nbsp;• Knowledge of information security management frameworks, such as ISO/IEC 27001 and NIST&nbsp;&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;• A minimum of five years’ experience in risk management and information security&nbsp;&nbsp;• Experience in financial forecasting and budget management.&nbsp;• Demonstrating leadership through personal commitment to organisational values will create an engaging, enabling, and productive work climate that is aligned with the employee value position&nbsp;&nbsp;&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Analytical but action orientated&nbsp;▪ Leading and supervising.&nbsp;▪ Working with people.&nbsp;▪ Adhering to principles and values.&nbsp;▪ Relating and networking.&nbsp;▪ Presenting and communicating information.&nbsp;▪ Learning &amp; researching.&nbsp;▪ Creating and innovating.&nbsp;▪ Formulating strategies and concepts.&nbsp;▪ Achieving personal work goals and objectives▪ Strong communication, presentation &amp; leadership skills&nbsp;▪ Strong prioritisation and problem-solving skills&nbsp;▪ Strong customer focus&nbsp;▪ Business Needs Analysis&nbsp;&nbsp;▪ Technology Strategy Formulation&nbsp;&nbsp;

Responsibilities: <ul><li>Drive online sales through various e-commerce platforms, marketplaces, and company websites.&nbsp;</li><li>Develop and implement sales strategies to meet and exceed revenue targets.&nbsp;</li><li>Identify and pursue new business opportunities to expand the company’s digital sales presence.&nbsp;</li><li>Optimize product listings, pricing strategies, and promotional activities to maximize conversions.&nbsp;</li><li>Monitor and analyze sales performance, customer behavior, and market trends to refine strategies.&nbsp;</li><li>Work closely with the marketing team to create campaigns that drive traffic and sales.&nbsp;</li><li>Manage customer relationships, ensuring a high level of service and satisfaction.&nbsp;</li><li>Stay updated on industry trends, competitor activities, and emerging e-commerce technologies.&nbsp;</li><li>To support any other ad hoc tasks as required.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Marketing, Business, E-Commerce, or a related field.&nbsp;</li><li>Minimum 5 years of experience in eCommerce, digital marketing, or a similar role with proven track record of managing campaigns, budgets, and timelines effectively.&nbsp;</li><li>Strong sales mindset with a results-oriented approach.&nbsp;</li><li>Strong understanding of performance marketing, including paid search, social media, and affiliate partnerships.&nbsp;</li><li>Ability to analyze data, monitor KPIs, and derive actionable insights to drive decision-making.&nbsp;</li><li>Excellent verbal and written communication skills for cross-functional collaboration.&nbsp;</li><li>Ability to work collaboratively with marketing, operations, and customer service teams.&nbsp;</li><li>Willingness to explore and adopt new technologies to drive engagement and growth.&nbsp;</li></ul>

Responsibilities: <ul><li>Strategy Development: Lead the development of the Companys overall strategic plan, including defining long-term goals, assessing market opportunities, and evaluating potential risks.&nbsp;</li><li>The role analyses market trends, competitive landscapes, and industry disruptions to identify opportunities for growth and innovation.</li><li>Strategic Planning: Work closely with senior leaders to establish strategic priorities and allocate resources effectively, creating roadmaps, timelines, and performance metrics to ensure that strategic objectives are met.</li><li>Business Development and M&amp;A: Lead corporate development activities such as mergers, acquisitions, partnerships, and divestitures.</li><li>Evaluate potential opportunities, conduct due diligence, negotiate deals, and integrate acquired businesses to support the companys strategic goals.</li><li>Market Analysis: Monitor market dynamics, customer needs, and competitor strategies to anticipate changes in the business environment and adjust the companys strategic direction accordingly.</li><li>Conduct portfolio analysis and make recommendations on portfolio management; identify and execute all new business opportunities that fall outside of existing businesses.</li></ul> Requirements: <ul><li>Knowledge, Skills and Experience required for this role.</li><li>Strategic planning and leadership skills across diverse teams in multiple geographies.</li><li>East and Central/Southern African experience essential.</li><li>Comprehensive understanding of business operations across various functions.</li><li>Deep knowledge of organisational change best practices and the ability to drive adoption of new strategies/initiatives across the Group.</li><li>Demonstrated rigorous, insight-driven critical thinking, attention to detail and adaptability in ambiguous and changing environments.</li><li>Ability to establish credibility and build relationships with stakeholders, especially within the business units.</li></ul>

Responsibilities: <ul><li>Sales and Marketing Growth Plans – Crafted plans to explode total company business growth in Retail Channel.</li><li>Portfolio Management – Working on multi-tier, multi-segment categories to accelerate growth across different consumer groups to maximize the business growth, sales, and profit for the company</li><li>Distributor Management – Working with distributors across the markets from business planning to marketing and sales strategies to in-store, below-the-line and above-the-line executions. Collaborate with distributors on sell-out analysis to uncover growth gaps and opportunities.</li><li>Consumer-centric Category-Country Strategy – Designed and introduced the consumer insight-based growth strategy by category-country combination to unlock category and market growth, which was previously non-existent in the company business.</li><li>Regional Campaign Design and Execution –Working on ideation, regional design and local adaptation and execution of campaigns that build on each category strategy.</li><li>Select Customer Development – new business development of potential selects key customers (FS) that the KH distributor partner may engage for new sources of revenue.</li><li>Key Account Development – conduct Joint Value Plan with key customers in Retail.</li><li>Ensure the JVP is fully aligned with the distributor for monthly execution.</li><li>Lead/participate in the distributor monthly sales cycle operations plan to ensure timely execution of monthly category &amp; customer plans.</li><li>Supply Chain Management – Initiated the full supply chain tracking system for company Markets from ordering to shipping to systematize issue escalation and resolution (late ordering, delays, quality issues, customer complaints) more actionable.</li><li>Forecasting and Demand Planning – Leads the demand planning process with the distributors starting with sell-out analysis and campaign planning to sell-in forecasting and shipment planning. Feeds this data to regional demand planning to ensure stock availability from Export Affiliates.</li><li>Team management – a leadership skill to manage a small team of 2-3 people to coach, develop the key necessary skills and working closely to achieve the same goals.</li></ul> Requirements: <ul><li>Education Background: Business Administration Degree.</li><li>Education Level: Bachelor’s Degree minimum.</li><li>Working Experience: 5 years of experience in sales or marketing at FMCG company.</li></ul> Technical Skills: <ul><li>Proficient in analyzing sales data.</li><li>Proficient in Selling &amp; Negotiating.</li><li>Developing/Performing in Trade Marketing and Consumer insights.</li><li>Developing/Performing in Lift &amp; Launch, Innovation and Product Development.</li></ul>

Responsibilities: <ul><li>Contribute to an effective service delivery through the handling, monitoring and control of shipments from start to finish within required specifications and in accordance with agreed policies / procedures and local legislation.</li><li>Carry out the opening of shipment files including allocating a shipment file number, establish and obtain landside and transport rates, 3rd party Service provider costs and quality assure that the rates on the shipping line invoice are in accordance with buying rates.</li><li>Ensure all documentation including confirmation of the shipment details are obtained and is provided to the clearing department and that the consignee has been appropriately notified and status report updated.</li><li>Gather cargo and origination information, buying and selling rates from the relevant office and finalise, agree, and arrange the shipping method with the client and international offices.</li><li>Facilitate a responsive turnaround time and internal handover of documents by monitoring cargo arrival against the bookings with the shipping lines or Airlines and ensuring order / indent facilitation.</li><li>Proactively Interact with clients to keep them informed by notifying them of the arrival of shipments and provide general assistance to Controllers in respect of updating the relevant systems with respective milestones.</li><li>Assist in the timeous and efficient closeout related to shipments by tracking and tracing client shipments from indent, to P.O.D. and invoice payment - keeping the customer in the loop every step of the way,</li><li>Obtain completed clearing instruction from the client and timeously advise the clearing agent/client to forward original bill of landing to handover file to entries for further processing. Controller must verify information on BL/ HBL / AWB against the information on Invoice and Packing list and any other supporting documents such as permits / certificates prior to submission to Customs clearing team.</li><li>Establish and develop strongly valued relationships with all carriers, agents and internal and external customers with the purpose of increasing confidence in and the reputation of the business driving brand awareness and loyalty.</li><li>Ensure that all activities in the area of responsibility are compliant with company specific regulations and aligned with Global SOPS and Business Rules</li><li>Ensure all accruals for the individual shipments are captured and accurate in the month of the revenue recognition of the file. Any demurrage /detention/storage should be accrued for prior to actual invoices being received.</li><li>Ensure all client queries / complaints are resolved timeously and, in a manner, which satisfies the query / complaint.</li><li>Drive operational excellence / continuous improvement/ productivity &amp; efficiency.</li><li>KPI’s &amp; Milestones – ensuring KPI’s are met and objectives achieved</li></ul> Requirements: <ul><li>Minimum College Diploma in logistics or any business related subject.</li><li>University degree will be an added advantage.</li><li>Exceptional communication skills.</li><li>Meeting of deadlines.</li><li>Attention to detail.</li><li>Ensure customer commitments are met and exceeded.</li><li>Operational Freight Forwarding Systems Knowledge.</li><li>Microsoft Office – Outlook, Excel.</li><li>Sound knowledge and understanding of INCOTERMS.</li><li>Comprehensive knowledge of the forwarding and clearing industry, Incoterms, and customs requirements.</li><li>Minimum of 4 years’ experience in Import/Export Freight Forwarding and Clearing.</li></ul> Other Locations: <ul><li>Senegal X2</li><li>Uganda</li><li>Tanzania</li><li>Zambia</li><li>Zimbabwe X2</li></ul>

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70 operations Jobs found

Preventive Maintenance Manager

Business Unit Head Medical Device

Team Lead (Vice President)

Business Support Supervisor II

EUC Operations Lead

Senior Manager: Technology - Information Security And Data Privacy

Senior E-Commerce Sales Executive

Head of Strategy

Business Development Manager - Retail

Customer Service Operations

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70 operations Jobs found

Preventive Maintenance Manager

Business Unit Head Medical Device

Team Lead (Vice President)

Business Support Supervisor II

EUC Operations Lead

Senior Manager: Technology - Information Security And Data Privacy

Senior E-Commerce Sales Executive

Head of Strategy

Business Development Manager - Retail

Customer Service Operations

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.