AVP/ Manager / Sr Officer (Team Member) – Reconciliation

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Manager (Team Member & Lead) - Trade Operations

Japanese Senior Recruiter

Team Member - Retail Investment Operations Centre

Manager / AVP / VP1 - FIG (Client CDD/KYC)

Deputy Team Lead (VP1/2) – KYC / CDD / AML

SVP / FVP / VP - KYC Operations

Consultant/ Senior Consultant/ Principal Consultant Talent Acquisition

Client Advisor / Sr. Client Advisor /Team Leader

Responsibilities: <ul><li>Perform daily, weekly, and monthly reconciliations of financial accounts, including bank statements, ledger accounts, and other financial records for for&nbsp;</li><li>all the Operations Centers, subsidiaries and overseas branches that CoE is supporting&nbsp;</li><li>Ensure all transactions are accurately recorded and discrepancies are promptly identified.&nbsp;</li><li>Investigate and resolve discrepancies found during the reconciliation process&nbsp;</li><li>Communicate with relevant departments to understand the root cause of discrepancies and implement corrective actions&nbsp;</li><li>Maintain detailed and accurate records of reconciliation activities&nbsp;</li><li>Prepare reports on reconciliation status, discrepancies identified, and resolutions made.&nbsp;</li><li>Assist in the development and implementation of standardized reconciliation procedures and policies&nbsp;</li><li>Suggest improvements to existing reconciliation processes to enhance efficiency and accuracy&nbsp;</li><li>Ensure compliance with internal controls, company policies, and regulatory requirements&nbsp;</li><li>Adhere and support the bank Risk &amp; Control framework through various programs which include appropriate Key Risk Controls Self-Assessment&nbsp;</li><li>(KRCSA), Key Risk Indictors (KRI), Management Risk Awareness (MRA), Incident Reporting (IRF) and Business Continuity Management (BCM)&nbsp;</li><li>Adhere to best practices in reconciliation and financial reporting&nbsp;</li><li>Liaise with internal and external stakeholders, including finance teams&nbsp;</li><li>Provide support during audits and regulatory reviews by supplying necessary documentation and explanations.&nbsp;</li></ul> Requirements: <ul><li>Diploma/ Bachelor’s degree holder&nbsp;</li><li>Previous experience in Banking &amp; Financial services industry is preferred&nbsp;</li><li>Some knowledge and understanding on operational risk management and financial industry regulations will be a plus&nbsp;</li><li>A team player, strong interpersonal and communication skills.&nbsp;</li><li>Ability to work effectively, under pressure, in a rapid changing environment, as well as autonomously and as an effective member of a dynamic team.&nbsp;</li><li>Possesses good analytical and problem-solving skills&nbsp;</li><li>Self-driven, meticulous and able to operate expeditiously to deliver results and meet tight timelines&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Review and approve customer withdrawal and deposit claims submitted through touchpoints and various channels&nbsp;</li><li>Access application systems, both web-based and host screens for transaction processing.&nbsp;</li><li>Exercise vigilance when performing transactions and report any unusual or suspicious transactions immediately to supervisor&nbsp;</li><li>Ensure all incoming instructions are processed within defined SLA and accurately.&nbsp;</li><li>Perform end-of-day reconciliation for all transactions processed by team.&nbsp;</li><li>Handle communications to and from internal departments.&nbsp;</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree&nbsp;</li><li>Minimum 2 to 5 years of experience in financial institutions operations preferred.&nbsp;&nbsp;</li><li>Proficient computer skills especially MS Office applications&nbsp;</li><li>Able to communicate effectively both verbal and written&nbsp;</li></ul>

Responsibilities: <ul><li>Accurately process trade finance transactions, including Letters of Credit (LC), Standby Letters of Credit (SBLC), Documentary Collections, and Trade Loans.</li><li>Ensure timely and accurate execution of trade finance transactions, adhering to internal policies and regulatory requirements.</li><li>Verify trade documents for completeness and compliance with UCP 600, ISBP, and other relevant trade finance govering rules and regulations.</li><li>Liaise with counterparties and internal stakeholders to address inquiries and resolve issues related to trade finance transactions.</li><li>Maintain accurate records of all trade finance transactions and activities, daily reconciliation.</li><li>Assist in resolving operational issues and ensuring seamless trade finance operations.</li></ul> Requirements: <ul><li>Minimum 3 years of Trade Finance Operations experience.</li><li>Sound knowledge in International Trade Governing Rules of UCP, ISBP, URC, URR, Incoterms.</li><li>Familiarity with AML/CFT Guidelines for Trade Finance.</li><li>Meticulous and possess a keen eye for details.</li><li>Strong analytical, problem-solving, follow-up and communications skills.</li><li>Able to work independently and a strong team player.</li><li>Proficient in Microsoft Office applications.</li><li>Minimum a recognized degree in a relevant field.</li></ul>

Responsibilities: <ul><li>End-to-End Recruitment: Manage the entire recruitment process for a variety of positions, from sourcing and interviewing to offer negotiation and onboarding.</li><li>Talent Sourcing: Utilize a variety of channels (LinkedIn, job boards, networks) to identify and attract top candidates. You will also leverage your personal network within Japan to help identify high-quality candidates.</li><li>Candidate Screening: Conduct in-depth interviews to evaluate candidates technical and cultural fit for roles.</li><li>Stakeholder Management: Partner with hiring managers to understand hiring needs, provide regular updates, and advise on talent trends and market conditions in Japan.</li><li>Market Expertise: Be a subject matter expert in recruiting for roles in Japan and stay updated on the latest hiring trends and compliance regulations.</li><li>Relationship Building: Cultivate strong relationships with candidates and hiring managers to ensure a smooth and positive hiring process.</li><li>Reporting &amp; Metrics: Maintain and track recruitment data, providing regular reports on the progress of hiring activities, as well as contributing to improvements in the recruitment process.</li></ul> Requirements: <ul><li>Experience: Minimum of 5 years of recruiting experience, with a focus on hiring for positions based in Japan. Familiarity with the Japanese job market and recruitment practices is essential.</li><li>Language Skills: Fluent in Japanese (native-level or near-native) and strong communication skills in English.</li><li>Expertise: Proven experience in recruiting for a variety of roles (technical, non-technical, and leadership positions). Experience hiring for multinational companies is a plus.</li><li>Candidate Sourcing: Strong skills in using various sourcing tools and channels, including LinkedIn, job boards, and personal networks, to identify top talent.</li><li>Remote Work: Comfortable working remotely, with strong time management and communication skills to collaborate effectively across teams.</li><li>Cultural Fit: A deep understanding of Japanese business culture and the ability to assess cultural fit for potential hires.</li></ul>

Responsibilities:<ul><li>Responsible for day-to-day operations to ensure SLAs and all deliverables are met</li><li>Check and approve customer instructions for various products such as Fixed Deposits, Maxiyield, Structured Deposits, Remittances, Cashiers Orders and Demand Drafts</li><li>Plan and manage the operational activities and ensure optimal staffing levels within the team to achieve a high level of efficiency and productivity</li><li>Ensure training and cross-training plans are in place</li><li>Troubleshoot and ensure exceptions handling are closely monitored and followed up by the team.&nbsp;To provide guidance for complex cases and exceptions where required</li><li>Ensure team adheres to SOPs and ensure compliant with applicable Regulations and Bank Policies</li><li>Monitors and ensures queries are replied within agreed time frames with timely escalation of potential issues/complaints</li><li>Ensure reconciliation is performed and resolves discrepancies.&nbsp;Report discrepancies that exceed agreed timeline</li><li>Identify process improvements and automation opportunities to improve productivity and mitigate risks</li><li>Collation of data and MIS reporting</li></ul> Requirements:<ul><li>Bachelor’s degree</li><li>3-5 years of banking operations experience</li><li>Knowledge of Fixed Deposits, Structured Deposits Products and Remittances</li><li>Good communication and interpersonal skills.</li><li>Strong leadership and people management skills</li><li>Strong analytical and problem-solving skills</li><li>Good communication and presentation skills</li><li>Motivated, driven, can work under pressure and able to complete task given within the given timeline</li><li>Have a strong organization belonging, team player and willing to share knowledge</li><li>Positive attitude, willingness to learn and motivated to find solutions to the problem</li><li>Robust risk and control experience and management</li><li>Ability to work under pressure and deliver required results</li></ul>

Responsibilities: <ul><li>Preparation of documentation and conduct CDD in a timely manner</li><li>To liaise with RMs on the required documentation</li><li>Ensure that ongoing CDD reviews are conducted in tandem with internal process and policies</li><li>Ensure data accuracy in systems and documentation</li><li>Extraction of data from worksheets and reports for distribution to respective Business segments for necessary follow-up actions</li><li>Assisting BUs to respond to various CDD enquiries, which may originate from the local authorities or from correspondent banks, over client’s profile</li><li>Perform screening assessment and escalate material hits, where applicable for further clearance.</li><li>Assisting the Team Leader in providing regular statistics and presentations for updating to Senior Management</li><li>Participating in ad-hoc assignments and projects, e.g., audit, user acceptance testing etc. where required</li><li>Providing advisory support to the BUs in CDD related matters, where applicable</li></ul> Requirements: <ul><li>Tertiary holder and above</li><li>Prior working experience of at least 4-6 years in KYC / CDD roles.</li><li>Detail-oriented, yet able to think flexibly and independently to resolve problems</li><li>Knowledge of MAS regulations will be an added advantage.</li><li>Maintaining a high degree of knowledge in MAS 626 regulations and associated regulatory requirements for AML/CFT and Sanctions.&nbsp;</li><li>Emotionally mature and able to communicate maturely and independently with various stakeholders within the Bank</li><li>Comfortable with data handling, and able to perform functions on Excel, such as VLOOKUP, Pivoting and generating various graphs / charts, etc.</li><li>Attentive to details with a strong sense of interest in developing a career as a KYC / CDD specialist</li><li>Good command of both written and spoken English. The ability to speak / read additional languages is an advantage</li><li>Able to raise sensitive or potentially contentious issues in a constructive manner to arrive at appropriate solutions</li><li>Self-driven and a team player with strong interpersonal skills to communicate, influence and negotiate</li><li>Certification as an AFC specialist (e.g., CAMS / Diploma in AML, Governance and Risk) with a recognized institution will be an advantage</li><li>Language required to “Mandarin / Chinese”.&nbsp;</li></ul>

Responsibilities: <ul><li>Support the Team Manager in undertaking joint ownership, accountability, and execution in overall AML CDD strategic program for the customer segments within Group Wholesale Banking&nbsp;</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of Group Compliance AML/CFT policies and framework&nbsp;</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness&nbsp;</li><li>Conduct AFC related training to the team&nbsp;</li><li>Escalate and highlight potential concerns / risks and proactively share best risk management practices&nbsp;</li><li>Ensure agreed SLAs supported by the teams are met&nbsp;</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions&nbsp;</li><li>Work with Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes&nbsp;</li><li>Support and work with the KYC teams performing CDD fulfillment to meet with Bank and Regulatory requirements pertaining to customer’s life cycle with the Bank.&nbsp;</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics&nbsp;</li><li>Provide oversight and steer to ensure alignment of bank’s management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops&nbsp;</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters&nbsp;</li></ul> Requirements: <ul><li>At least 8 years of relevant experience in KYC / CDD.</li><li>A track record in risk and regulatory matters pertaining to know your customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise&nbsp;</li><li>Experienced in analyzing and quantifying issues tied to AML CDD / transactions / activities surveillance.&nbsp;</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences.&nbsp;</li><li>Together with the Group AFC Ops (where applicable), support to advise senior stakeholders with a level of confidence, knowledge, and stature in the handling of customers’ due diligence requirements&nbsp;</li><li>Align thinking and behaviours that are in tandem with the Bank’s commitment against financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement&nbsp;</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li><li>Proficient in Mandarin is an added advantage</li></ul>

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

Responsibilities&nbsp; <ul><li>Manage the recruitment process end to end.</li><li>Keep an overview of our recruitment needs via regular meetings with our Hiring Managers.</li><li>Verify job descriptions with the hiring manager and design interview questions that reflect the position’s requirements and attract talents to the company.</li><li>Determining selection criteria for the open positions, in line with the organization’s-culture and strategy.</li><li>Sourcing of potential candidates through different sourcing channels.</li><li>Screening of potential candidates and planning interviews and assessments.</li><li>Run regular updates to hiring managers.</li><li>Engaging with Senior Stakeholders&nbsp;.</li><li>Organize and lead feedback sessions and coordinate the hiring decision.</li><li>Propose employment offers in line with the client guidelines.</li><li>Ensure that the recruitment process is efficient, effective, and equitable.</li><li>Foster long-term relationships with candidates.</li></ul> Requirements&nbsp; <ul><li>6 to 15 years of experience in Talent Acquisition.&nbsp;</li><li>Must hold English &amp; Mandarin language proficiency.</li><li>Experience in hiring for IT and Non- IT positions&nbsp;.</li><li>Able to perform as an individual contributor and be hands-on.</li><li>Should have a recognized Master’s / Bachelor’s degree.</li><li>Well versed in social media, resume databases and professional networks.</li><li>Hands-on experience with full-cycle recruiting using interview techniques.</li><li>Good interpersonal and influencing skills.&nbsp;</li><li>Has the ability to engage senior stakeholders.</li><li>Growth mindset and learning agility.</li><li>Has a strong passion and desire to make a difference.</li></ul>

Responsibilities: <ul><li>Focuses on development and retention the existing clients; recruitment of new and potential ones.</li><li>Contributes to the store business through excellent clienteling and reaching KPIs goals(conversion rate, cross selling, AVT, upselling, strategic zoning).</li><li>Deliver the Clients Couture Service.</li><li>Naturally integrates digital tools in selling and clienteling activities.</li><li>Actively participates to the sales in partnership and OTO appointment routine</li><li>Ensures product good maintenance, replenishment on the floor.</li></ul> Requirements: <ul><li>Has a collaborative mindset.</li><li>Has excellent communication and story telling skills.</li><li>Is able to sell all categories</li><li>Must be proactive and results driven</li><li>Ability to work in a team-driven environment</li><li>Excellent communication and interpersonal skills</li></ul>

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10 kuala lumpur Jobs found

AVP/ Manager / Sr Officer (Team Member) – Reconciliation

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Manager (Team Member & Lead) - Trade Operations

Japanese Senior Recruiter

Team Member - Retail Investment Operations Centre

Manager / AVP / VP1 - FIG (Client CDD/KYC)

Deputy Team Lead (VP1/2) – KYC / CDD / AML

SVP / FVP / VP - KYC Operations

Consultant/ Senior Consultant/ Principal Consultant Talent Acquisition

Client Advisor / Sr. Client Advisor /Team Leader

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10 kuala lumpur Jobs found

AVP/ Manager / Sr Officer (Team Member) – Reconciliation

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Manager (Team Member & Lead) - Trade Operations

Japanese Senior Recruiter

Team Member - Retail Investment Operations Centre

Manager / AVP / VP1 - FIG (Client CDD/KYC)

Deputy Team Lead (VP1/2) – KYC / CDD / AML

SVP / FVP / VP - KYC Operations

Consultant/ Senior Consultant/ Principal Consultant Talent Acquisition

Client Advisor / Sr. Client Advisor /Team Leader

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.