Strategic Sales Manager

Field Service Engineer

Product Owner

Japanese Senior Recruiter

Principal R&D/Product Development Engineer (Remote)

Account Manager North Region

Role Description: <ul><li>The Strategic Sales Manager, Data Center is responsible for driving strategic growth by identifying and developing new opportunities across the data center value chain—including hyperscale owners, colocation operators, contractors, and integrators.</li><li>This role focuses on expanding presence in the market through targeted engagement, solution positioning, and collaboration with cross-functional teams to deliver innovative connectivity solutions that meet the evolving demands of data center infrastructure.</li><li>This is a fully remote position.</li></ul> Responsibilities: <ul><li>Develop strong relationships with key stakeholders (executive level relationships and key decision makers) in the customer, apply professional selling methodology and leverage these relationships to position as a preferred supplier.</li><li>Design knowledge of data center systems, grounding, and other related applications.</li><li>Engagement with developed network of hyperscale owners and colocation operators for content expansion.</li><li>Research and development in new technology for new product development and stay current on technological developments in the field.</li><li>Generates new ideas, goes beyond the status quo; recognizes the need for new or modified approaches</li><li>Actively monitor &amp; maintain KPIs of customer relative to supplier performance standards.</li><li>Proactively promote the value which brings to the customer (with data / results) and work to efficiently service the account.</li><li>Financial tracking and reporting of strategy and business development efforts, market performance, and business planning results.</li><li>Engage in national and local industry events for market awareness and trainings</li></ul> Requirements: <ul><li>B.S. technical/business degree and 8 years of technical sales experience with 2+ years data center experience.</li><li>Preference will be given to candidates that possess technical backgrounds and have experience with data centers.&nbsp;</li><li>Experience managing project teams, both directly and through matrix organizations</li><li>Ability to travel 60-75% of the time.</li><li>Proven ability to work in a fast-paced and ever-changing environment.</li><li>Strong analytical and problem-solving ability with an entrepreneurial mindset</li><li>Strong customer service skills with a focus on listening to the customer.</li><li>Strong public speaking and presentation skills</li><li>Working knowledge of engineering design, procurement, and construction practices and procedures.</li><li>Multi-project execution experience</li></ul>

Responsibilities: <ul><li>Work independently on our client vacuum valves installation, troubleshooting, problem solving, maintenance and repairing on site/internal workshop.</li><li>Responds to customer calls; analyzes, and troubleshoots problems via phone, remote session or at customer site.&nbsp;&nbsp;</li><li>On time and correctly report working activities and time duration with customer signature.</li><li>Keep good communication with customers at various levels (tool engineers, section managers etc.)</li><li>Liaise with customers and internal stakeholders relating to technical and service issues.</li><li>Conducting customer support meetings and ensuring regular communication with customers.</li><li>Follow up and feedback customer complaints.</li><li>Follow up customer open issues until it closed.</li><li>Response for our client quality information collection and quality problem report.</li><li>Provide technical problem solving and roots cause analysis report.</li><li>Ability to support customer for urgent request in weekend and holiday.&nbsp;&nbsp;&nbsp;</li><li>Assessing customers’ needs and advice the customers with regards to spare parts, preventive maintenance and retrofit possibilities.</li><li>Special projects and other duties as assigned.&nbsp;&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Mechanical or electronic background with college degree or above.</li><li>Minimum 3 years of service experience in Cleanroom environment (Semiconductor or vacuum industry is preferred).</li><li>Strong skill of diagnosing, repairing and troubleshooting.</li><li>Strong business acumen and ability to identify opportunities within problems.</li><li>Be able to work independently under pressure and irregular hours.</li><li>Personal accountability, team player.</li><li>Good communication and interpersonal skill.</li><li>Goal achievement.</li><li>Willing and able to travel frequently within short notice. Be adapted to irregular over time work together with customer urgent need.</li><li>Able and comfortable to communicate in English, Chinese. And 1 other additional language is a plus. (Japanese or Korean).</li></ul>

Responsibilities: <ul><li>Develop Cloud platform software and collaborate across engineering groups to maximize the use of common emerging platform technologies, conventions and technological building blocks.</li><li>Communicate across functions and other stakeholders and drive engineering initiatives&nbsp;</li><li>Introduce and maintain AGILE SDLC best practices in the team.&nbsp;</li><li>Participate in Code Review, Technical design discussion&nbsp;</li><li>Be a subject matter expert in the Public Cloud and On-Prem based platforms</li><li>Craft project status reporting and deliver executive briefings to update senior leaders and stakeholders.</li><li>Understand product use case and communicate technically with local and remote engineering teams.</li><li>Develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities.</li></ul> Requirements: <ul><li>10+ years of software engineering work experience, including hands-on technical management.</li><li>In-depth knowledge on NMS and other network software</li><li>7+ years’ experience coding in one of the following languages: Go and Python.</li><li>Experience with Docker and Kubernetes for deployment and orchestration.</li><li>Hands-on knowledge on Public Cloud Services and infrastructure.&nbsp;</li><li>7+ years’ of demonstrated experience recruiting and managing technical teams, including performance management</li><li>Well versed in Agile Project Management processes. Able to deal well with rapid changes and manage through long projects</li><li>Strong verbal and written communications skills are a must, as well as the ability to work effectively across global internal and external organizations and remote teams</li><li>Education – BE/B.Tech in Computer/Electronic &amp; Telecommunication Engineering&nbsp;</li></ul>

Responsibilities: <ul><li>End-to-End Recruitment: Manage the entire recruitment process for a variety of positions, from sourcing and interviewing to offer negotiation and onboarding.</li><li>Talent Sourcing: Utilize a variety of channels (LinkedIn, job boards, networks) to identify and attract top candidates. You will also leverage your personal network within Japan to help identify high-quality candidates.</li><li>Candidate Screening: Conduct in-depth interviews to evaluate candidates technical and cultural fit for roles.</li><li>Stakeholder Management: Partner with hiring managers to understand hiring needs, provide regular updates, and advise on talent trends and market conditions in Japan.</li><li>Market Expertise: Be a subject matter expert in recruiting for roles in Japan and stay updated on the latest hiring trends and compliance regulations.</li><li>Relationship Building: Cultivate strong relationships with candidates and hiring managers to ensure a smooth and positive hiring process.</li><li>Reporting &amp; Metrics: Maintain and track recruitment data, providing regular reports on the progress of hiring activities, as well as contributing to improvements in the recruitment process.</li></ul> Requirements: <ul><li>Experience: Minimum of 5 years of recruiting experience, with a focus on hiring for positions based in Japan. Familiarity with the Japanese job market and recruitment practices is essential.</li><li>Language Skills: Fluent in Japanese (native-level or near-native) and strong communication skills in English.</li><li>Expertise: Proven experience in recruiting for a variety of roles (technical, non-technical, and leadership positions). Experience hiring for multinational companies is a plus.</li><li>Candidate Sourcing: Strong skills in using various sourcing tools and channels, including LinkedIn, job boards, and personal networks, to identify top talent.</li><li>Remote Work: Comfortable working remotely, with strong time management and communication skills to collaborate effectively across teams.</li><li>Cultural Fit: A deep understanding of Japanese business culture and the ability to assess cultural fit for potential hires.</li></ul>

Responsibilities: <ul><li>Lead the development of sockets, high-speed connectors, and cable assemblies from market definition to production release.</li><li>Collaborate with cross-functional teams (sales, applications, field engineers, project managers) to translate Voice of Customer (VOC) into technical concepts and specifications.</li><li>Conduct feasibility studies and generate design concepts.</li><li>Perform mechanical and thermal simulations.</li><li>Present design evaluations and proposals to customers.</li><li>Create detailed 2D/3D designs, DFMEA, and tolerance analyses.</li><li>Build and validate prototype samples.</li><li>Finalize product qualification and specifications.</li><li>Provide ongoing technical support to Operations, Quality, and Production teams.</li><li>Manage Engineering Change Notifications (ECN) and Product Change Notifications (PCN).</li><li>Maintain system-level understanding of customer applications and integrate solutions into the design process.</li><li>Drive projects through the LEANPD stage-gate process to ensure timely delivery of high-quality, cost-effective solutions.</li><li>Coordinate with manufacturing, procurement, and external suppliers to align with technical, quality, and cost targets.</li><li>Generate and manage all necessary technical documentation including design drawings, engineering changes, and design history files.</li><li>Support post-launch activities and continuous improvement initiatives.</li></ul> Requirements: <ul><li>Bachelor’s degree in Mechanical Engineering or equivalent work experience.</li><li>10+ years of relevant mechanical engineering experience involving:</li><li>Electrical components and devices.</li><li>Mechanical structure design.</li><li>Manufacturing tooling development (stamping, molding, assembly, plating).</li><li>Manufacturing process development.</li></ul> Strong knowledge in: <ul><li>Socket, connector, and cable assembly design.</li><li>Material selection.</li><li>Tolerance analysis.</li><li>DFMEA.</li><li>Product qualification.</li></ul> Expertise in 3D CAD applications (preferably Creo), including: <ul><li>3D solid modeling (sheet metal).</li><li>2D drawings.</li><li>PDM Link Data Manager.</li><li>General understanding of SpaceClaim, SolidWorks, or other conceptual design tools.</li></ul> Advanced proficiency in: <ul><li>Geometric Dimensioning &amp; Tolerancing (GD&amp;T).</li><li>Limit and fit analysis including statistical tolerance analysis.</li><li>Finite element analysis tools (e.g., Ansys, Workbench) for elastic and plastic behavior of metals.</li></ul> Proven ability to: <ul><li>Develop and write design objectives and technical product specifications.</li><li>Lead product development from concept to production.</li><li>Provide technical leadership across the full product lifecycle.</li></ul> In-depth knowledge of manufacturing processes: <ul><li>Machining, molding, stamping, plating, assembly.</li><li>Best practices in Design for Manufacturing (DFM).</li><li>Solid understanding of competitive product landscape and intellectual property considerations.</li><li>Fluent in English (verbal and written) to support global communication.</li><li>Comfortable working in a global, cross-functional team and across time zones.</li><li>Strong analytical and problem-solving skills; able to make data-driven decisions with minimal supervision.</li><li>Proficient in MS Office tools: Word, Excel, PowerPoint, Outlook, Teams, etc.</li></ul>

Responsibilities: Client Relationship Management: <ul><li>Act as the primary point of contact for assigned accounts, ensuring strong, lasting relationships.</li><li>Regularly communicate with clients via phone, email, or virtual meetings to understand their needs and address any concerns.</li><li>Proactively monitor and manage the client’s satisfaction, ensuring that services and products meet or exceed expectations.</li></ul> Account Growth &amp; Retention: <ul><li>Develop and execute strategies for expanding business opportunities within existing client accounts.</li><li>Identify upsell and cross-sell opportunities, proposing tailored solutions to meet client needs and drive account growth.</li><li>Ensure timely resolution of any client issues and concerns to maintain customer satisfaction and retention.</li></ul> Program Management: <ul><li>Manage &amp; full fill the client requirements of various architectures through partner eco systems</li><li>Work closely with internal teams Sales, Account Executives, Solution Engineering teams to meet client requirements</li></ul> Sales Support: <ul><li>Collaborate with wit all internal team to prepare proposals, quotes, and presentations tailored to client needs.</li><li>Provide support during contract negotiations and renewals, helping clients understand the value proposition and ensuring they receive optimal service.</li><li>Assist in setting up and managing customer accounts in the SFDC.</li></ul> Problem Solving: <ul><li>Address and resolve any issues or concerns raised by clients in a timely and professional manner.</li><li>Act as an advocate for the client within the company, ensuring their needs are met and any challenges are addressed effectively.</li></ul> Market Intelligence: <ul><li>Stay up to date with industry trends, market developments, and competitor activity to provide relevant insights to clients.</li><li>Identify new opportunities within your accounts or potential new clients by analyzing market conditions and client needs.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering or business management.</li><li>Proven experience in account management, customer service, or sales support (5-6 years minimum).</li><li>Experience in handling remote or virtual client relationships is preferred.</li><li>Proficient in using CRM systems e.g. Salesforce and office productivity software</li><li>A strong understanding of digital tools and platforms used in virtual communication, collaboration, and project management.</li></ul>

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Strategic Sales Manager

Field Service Engineer

Product Owner

Japanese Senior Recruiter

Principal R&D/Product Development Engineer (Remote)

Account Manager North Region

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6 remote Jobs found

Strategic Sales Manager

Field Service Engineer

Product Owner

Japanese Senior Recruiter

Principal R&D/Product Development Engineer (Remote)

Account Manager North Region

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

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WhiteCrow is on a mission to connect companies with the best talent across the globe.