Procurement Manager

Sales Manager - DRC

Manager, Industrial and Employee Relations

Account Executive - Architecture

Head of Supply Chain & Storage

Validation Manager

HR Manager

Senior SDET – Human Risk Team

Physical Trader

SVP / FVP / VP - KYC Operations

Role Description: <ul><li>Reporting to the Head of Procurement, the Manager, Procurement is responsible for overseeing and managing all procurement activities within the indirect categories in the organisation. </li><li>This role encompasses the development and execution of procurement strategies, supplier management, supply chain optimization, compliance, process excellence, and end-to-end procurement life cycle management.</li></ul> Responsibilities: <ul><li>Develop and implement a comprehensive procurement strategy on indirect spend aligned with the organizations goals and objectives.</li><li>Provide strategic guidance and support to the procurement team and collaborate with senior leadership to align procurement goals with broader business objectives.</li><li>Engage with stakeholders to understand business needs, ensure that procurement policy and guidelines support the needs of the organization, and that best practice is delivered</li><li class="ql-align-justify">Develop sustainability strategy within the procurement function in collaboration with key critical vendors</li><li>Conduct industry research to identify potential suppliers and support the vendor qualification process</li><li class="ql-align-justify">Identify and eliminate waste and/or variability in the supply chain.</li><li class="ql-align-justify">Conduct due diligence on selected third-party providers to ensure quality is achieved at a reasonable cost and that transactions are legally and financially viable.</li><li class="ql-align-justify">Ensure processes and procedures are fully documented and followed. Support in audit gaps closure</li></ul> Requirements: <ul><li class="ql-align-justify">University Degree in Supply Chain and Logistics or related field</li><li class="ql-align-justify">5 years demonstrated experience in end-to-end supply chain management&nbsp;</li><li class="ql-align-justify">Professional qualification in Supply Chain and Logistics (CIPS level 5 or above)</li><li class="ql-align-justify">Knowledge of SAP ERP is an added advantage</li></ul>

Responsibilities: Revenue and Margin Delivery: <ul><li>Achieve and exceed budgeted volumes and margins as per annual sales plan targets</li><li>Drive aggressive revenue growth through systematic customer acquisition, identifying and converting new accounts across all market segments</li><li>Expand business with existing customers by increasing wallet share, and deepening customer penetration through strategic account planning and relationship management</li><li>Develop and maintain a robust new customer portfolio through targeted prospecting, lead generation, market mapping, and conversion of qualified opportunities into active revenue-generating accounts</li><li>Implement customer retention strategies to minimize churn, protect revenue base, and ensure long-term sustainable relationships with key accounts</li><li>Protect and enhance profit margins through disciplined pricing strategies, value-based selling and resistance to margin erosion in competitive situations</li><li>Negotiate favorable commercial terms with customers that balance volume commitments with margin integrity, ensuring every deal contributes positively to bottom-line profitability</li></ul> Business Performance: <ul><li>Propose strategic market shifts to meet agreed budgets</li><li>Provide market intelligence insights through proactive engagement with contacts</li><li>Share critical information with management regarding strategy, new projects, and market opportunities</li><li>Build and maintain professional relationships with government agencies, statutory authorities, trade groups, business forums, and industry associations</li><li>Implement timely delivery of solutions according to customer needs and objectives</li><li>Conduct sales forecasting aligned with market dynamics and coordinate with Supply team for effective S&amp;OP processes</li></ul> Stakeholder Management: <ul><li>Develop and maintain strong relationships with internal and external stakeholders</li><li>Maintain close working relationships with supply and logistics teams for proper product planning</li><li>Collaborate with Head of Supply and Distribution, Operations Manager, and Business Development</li><li>Manager to translate business strategy into specific objectives and KPIs</li><li>Facilitate regular communication and reporting on sales, debtors, and collections</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors degree in Marketing, Commerce, Sales Management, or related business field</li><li>Masters degree in Business Administration (MBA), Marketing, or related field is preferred</li><li>Professional sales certifications, strategic account management training, negotiation skills certifications, or industry-specific qualifications is an added advantage</li><li>At least 6-8 years of progressive sales experience in the oil and gas industry, petroleum products distribution or related B2B industries</li><li>Demonstrated experience managing a diverse customer portfolio</li><li>Deep understanding of the Kenyan oil and gas market, including market structure, key players, competitive landscape, and regulatory environment</li><li class="ql-align-justify">Track record of successfully managing tenders, RFPs, and complex procurement processes with government entities and large corporate accounts</li></ul>

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Responsibilities: <ul><li>You will be responsible for driving companys growth across the Webex Customer Experience portfolio, with a focus on capturing significant market share in CCaaS, On-Premises Contact Centre, and CPaaS segments.</li><li>Your mission will be to implement high-impact strategies that accelerate adoption and revenue in these rapidly evolving markets.</li><li>The Customer Engagement space is one of the most dynamic and high-growth areas within company.</li><li>The proliferation of smartphones, digital messaging platforms, and the rise of Agentic AI have fundamentally reshaped customer expectations, demanding faster, smarter, and more personalised engagement from businesses.</li><li>As a Customer Engagement Expert, your deep domain expertise and thought leadership will be instrumental in enabling companys broader sales teams.</li><li>You will play a key role in building customer trust and driving adoption of companys AI-powered Contact Centre solutions, including CCaaS, CPaaS, and On-Premise offerings.</li></ul> In this role, you will work across the following teams to help solve customers’ most complex business problems. <ul><li>Global Contact Centre Sales Acceleration team and leadership</li><li>Collaboration with Product Sales Specialists and Solution Architects</li><li>Account Management Teams</li><li>Channel Partners and third-party Contact Centre Solution Partners</li><li>Product Management across companys Global Contact Centre Business Unit</li></ul> Requirements: <ul><li>Proven expertise in AI, Contact Centre, CCaaS, and CPaaS technologies.</li><li>A strong track record in strategic solution selling within both channel-led and direct go-to-market models.</li><li>The ability to position and sell to business decision-makers, backed by a well-established network of senior executive relationships.</li><li>You should possess a comprehensive understanding of Customer Experience technologies and the architectural evolution required for customer success.</li><li>You’ll be expected to engage with executive stakeholders and collaborate with companys technical teams to shape technology roadmaps that align with broader account strategies.</li><li>By applying your business acumen and industry insight, you will align companys portfolio with customer challenges and strategic priorities, ultimately driving revenue growth and market share expansion</li><li>You have demonstrated experience/capability in selling and consulting to Customer Experience executives.</li><li>You will maintain an active, hands-on approach with the team, partners, and customers.</li><li>You love what you do and are passionate about technology, enabling frictionless customer experiences and journeys.</li></ul> You have core experiences in the following areas: <ul><li>Technology Leadership: Communicate a clear technology vision and strategy with a compelling value proposition specifically as it relates to Cloud &amp; On Premise Contact Centre and Experience Management</li><li>Extensive sales/consulting leadership experience managing solution and application sales</li><li>Deep understanding of CCaaS, CPaaS, On-premise Contact Centers, and SaaS-based technologies and architectures, including adjacent technologies like Workforce, Quality Management, and AI.</li><li>You are expected to have customer relationships and understand the India market.</li></ul>

Responsibilities: Strategic Planning and Leadership&nbsp; <ul><li>Formulate and implement comprehensive supply chain, distribution, and storage strategies aligned with Energy Business strategic objectives</li><li>Lead cross-functional teams to optimize supply chain performance and drive operational excellence</li><li>Develop and execute long-term capacity planning and infrastructure investment strategies</li><li>Establish key performance indicators (KPIs) and metrics to measure supply chain effectiveness</li><li>Present strategic recommendations and performance reports to executive leadership and board members</li></ul> Cross-Entity Synergy &amp; Integration&nbsp; <ul><li>Drive supply chain optimization and synergy realization across all entities within the Energy Business Unit</li><li>Identify and implement consolidated product procurement strategies, and integrated logistics solutions</li><li>Establish standardized processes, systems, and best practices across all Energy BU subsidiaries and divisions</li><li>Lead cross-entity collaboration to maximize economies of scale in sourcing, transportation, and storage operations</li><li>Develop integrated demand planning and capacity optimization strategies that leverage combined entity requirements</li><li>Create unified supplier management programs and negotiate enterprise-wide contracts to achieve cost savings and improved service levels</li><li>Implement shared infrastructure utilization strategies including storage facilities, distribution networks, and transportation assets&nbsp;</li></ul> Commercial Storage Infrastructure Management&nbsp; <ul><li>Lead the storage arm as a commercial enterprise, managing port-based storage facilities that serve both internal operations and external clients</li><li>Develop and implement commercial storage strategies to maximize revenue generation from third-party storage services while ensuring operational efficiency for internal requirements</li><li>Manage storage facility operations, capacity allocation, and infrastructure maintenance across multiple locations</li><li>Source for potential storage infrastructure to meet storage needs</li><li>Establish competitive pricing strategies, commercial terms, and service level agreements for third-party storage customers</li><li>Optimize storage utilization through dynamic capacity management, balancing internal operational needs with commercial rental opportunities</li><li>Build and maintain relationships with external petroleum companies, traders, and logistics providers seeking storage solutions</li><li>Ensure compliance with port authority regulations, maritime safety standards, and environmental requirements for commercial storage operations</li><li>Develop and execute expansion plans for storage infrastructure based on market demand analysis and return on investment projections</li><li>Coordinate with port authorities, shipping agents, and terminal operators to ensure seamless product handling and transfer operations</li><li>Establish quality assurance protocols for different petroleum products and maintain product segregation standards</li><li>Develop contingency plans for supply disruptions, emergency response procedures, and business continuity for both internal and external customers</li></ul> Supply Chain Management and Distribution Optimisation&nbsp; <ul><li>Oversee end-to-end supply chain operations including demand planning, procurement, logistics, and inventory management</li><li>Optimize sourcing strategies and supplier relationships to ensure reliable supply of petroleum products</li><li>Manage procurement processes, contract negotiations, and supplier performance evaluation</li><li>Implement demand forecasting methodologies and inventory optimization strategies</li><li>Ensure compliance with regulatory requirements and industry standards across all operations</li><li>Design and manage efficient distribution networks to across multiple market segments</li><li>Oversee transportation and logistics operations</li><li>Coordinate with sales teams to align distribution capabilities with market demands</li><li>Manage relationships with third-party logistics providers and distribution partners</li><li>Implement technology solutions to enhance distribution efficiency and customer service</li></ul> Team Leadership &amp; Development&nbsp; <ul><li>Build, lead, and develop a high-performing team</li><li>Foster a culture of continuous improvement, innovation, and operational excellence</li><li>Establish clear roles, responsibilities, and performance expectations for team members</li><li>Provide coaching, mentoring, and professional development opportunities</li><li>Manage organizational change and transformation initiatives&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management or a business related field;</li><li>Masters degree (MBA or specialized Masters) is an added advantage.</li><li>Professional certifications (APICS, CSCMP, or equivalent) highly desirable;</li><li>Minimum 10 years of progressive and relevant experience in supply chain management, preferably in the energy, oil &amp; gas, or petrochemical industry</li><li>Over 5 years in senior leadership roles with P&amp;L responsibility</li><li>Proven track record of successfully managing complex, multi-site operations across multiple business entities or subsidiaries</li><li>Experience with storage facility management and petroleum product handling</li><li>Experience in strategic planning, business transformation, and operational optimization</li><li>Demonstrated success in driving synergies and integration across diverse business units or entities</li><li>xperience managing shared services organizations and cross-entity optimization initiatives</li></ul> Critical Success Factors&nbsp; <ul><li>Deep understanding of energy sector supply chains</li><li>Expertise in supply chain planning, demand forecasting, and inventory optimization</li><li>Knowledge of petroleum products, storage systems, port operations, and distribution infrastructure</li><li>Experience in commercial storage operations, terminal management, and third-party logistics services</li><li>Understanding of port authority regulations, maritime safety standards, and petroleum handling protocols</li><li>Proficiency in supply chain management software, ERP systems, and storage management platforms</li><li>Strong analytical skills with experience in data-driven decision making and commercial pricing strategies</li><li>Understanding of regulatory requirements and safety standards in the energy sector and port operations</li><li>Knowledge of petroleum product quality specifications, blending requirements, and contamination prevention</li></ul> Competencies&nbsp; <ul><li>Strong strategic thinking and business acumen with experience in multi-entity environments</li><li>Excellent communication and presentation skills</li><li>Proven ability to lead and influence cross-functional teams across different entities and geographies</li><li>Strong negotiation and relationship management skills</li><li>Change management and transformation leadership experience</li><li>Results-oriented mindset with focus on operational excellence and synergy realization</li><li>Experience in matrix management and leading virtual teams across organizational boundaries&nbsp;</li></ul>

Responsibilities: <ul><li>Serve as the site Validation SME, overseeing all validation activities, including process, cleaning, equipment, utility, and computer system validation.</li><li>Own and maintain the Validation Master Plan (VMP), ensuring alignment with regulatory expectations, site activities, and company objectives.</li><li>Develop, implement, and maintain the site validation lifecycle program, including process validation, performance qualification (PQ), and CPV.</li><li>Lead validation planning and coordination efforts for new equipment, systems, and process changes in collaboration with Engineering, Manufacturing, and Quality.</li><li>Manage validation project timelines and resource allocation, ensuring activities support commercial readiness and ongoing operations.</li><li>Review and approve validation protocols, reports, and risk assessments in compliance with FDA, EMA, ICH Q8-Q10, EU Annex 15, and company standards.</li><li>Support and participate in cross-functional risk assessments (e.g., FMEA) related to qualification and validation efforts.</li><li>Ensure validation documentation is complete, accurate, and audit ready.</li><li>Provide guidance and technical expertise during regulatory inspections, audits, and customer assessments.</li><li>Develop and maintain the site’s Continuous Process Verification (CPV) program to monitor validated state and process performance over time.</li><li>Define and monitor KPIs for validation program effectiveness and drive improvements in validation efficiency and compliance.</li><li>Train and mentor staff on validation principles and procedures to build internal capability across departments.</li><li>Ensure change control, deviation management, and CAPA processes integrate appropriately with validation and qualification requirements.&nbsp;</li></ul> Key Stakeholders: Internal: <ul><li>Site Quality, Manufacturing, and Engineering Teams</li><li>Technical Services, Supply Chain, and EHS</li><li>Validation Analysts and Support Staff</li><li>Corporate Validation and Quality Teams</li></ul> External: <ul><li>Regulatory Agencies (FDA, EMA, etc.)</li><li>Equipment and system vendors</li><li>Contract testing laboratories</li><li>Third-party auditors and certifying bodies</li></ul> Requirements; Qualifications / Experience: <ul><li>Bachelor’s degree in engineering, Life Sciences, Pharmacy, or related discipline; Master’s preferred</li><li>Minimum 10-12 years of experience in pharmaceutical or biotechnology validation, with at least 3 years in a leadership or SME role</li><li>Validation of sterile injectable equipment expertise required</li><li>Strong knowledge of FDA cGMPs, ICH Q8–Q10, EU Annex 15, and validation best practices</li><li>Experience with sterile injectable manufacturing, aseptic processes, utilities, and equipment qualification</li><li>Experience with controlled substances and high-potency compounds preferred</li><li>Proven experience supporting regulatory inspections and third-party audits</li><li>Experience with commissioning, qualification, and validation in a startup (greenfield) or expansion environment preferred </li></ul> Skills / Competencies: <ul><li>Strong technical writing and documentation review skills</li><li>Ability to manage multiple projects and prioritize in a fast-paced environment</li><li>Expertise in sterile systems, process validation, cleaning validation, and computer system validation</li><li>Excellent cross-functional communication, influencing, and collaboration skills</li><li>Strong analytical, risk-based decision-making, and problem-solving skills</li><li>Leadership presence with ability to coach and mentor others in validation principles</li><li>Commitment to data integrity, patient safety, and product quality</li></ul>

Responsibilities: <ul><li>Lead the HR function at the site to support business objectives and compliance with HR best practices.</li><li>Serve as a trusted advisor to site leadership on workforce planning, employee relations, and organizational development.</li><li>Partner with corporate HR, Quality, EHS, and Operations to align policies, procedures, and culture-building initiatives.</li><li>Initiate and nurture a positive employee relations environment through coaching, communication, and conflict resolution.</li><li>Ensure compliance with federal, state, and local labor laws, as well as cGMP and safety-related employee policies.</li><li>Maintain accurate and confidential employee records, including training and medical surveillance, in cooperation with the EHS Lead.</li><li>Develop, implement, and manage the Learning Management System (LMS) for GMP and technical training.</li><li>Implement employee engagement strategies to nurture a culture of integrity, teamwork, and compliance.</li><li>Administer compensation and benefits programs, including health, retirement, and wellness plans</li><li>Manage payroll coordination with Finance team.</li><li>Monitor and report on key HR metrics (e.g. headcount, turnover, training compliance, absenteeism, engagement)</li><li>Lead the annual organizational review and individual development program.</li></ul> Key Stakeholders: Internal: <ul><li>Site Leadership Team (Operations, Quality, Engineering, Warehouse, Finance, EHS)</li><li>Corporate HR</li><li>Manufacturing and Technical Services Teams</li><li>Validation and Project Management Teams</li></ul> External: <ul><li>FDA and other regulatory agencies</li><li>Third-party auditors and certifying bodies</li><li>External HR service providers</li><li>Customers and business partners</li></ul> Requirements: <ul><li>Bachelor’s degree in human resources, Business Administration, or related field (Master’s or HR certification preferred).</li><li>Minimum 5–10 years of progressive HR experience, including at least 3 years in a manufacturing or GMP-regulated environment and 3 years on site leadership team (pharma, biotech, or medical device strongly preferred).</li><li>Experience supporting high-growth or startup operations is highly desirable.</li></ul> Skills / Competencies: <ul><li>Strong understanding of HR compliance, labor laws, and best practices.</li><li>Demonstrated ability to build HR systems, processes, and policies from the ground up.</li><li>Demonstrated ability to improve HR systems and drive improved engagement and performance.</li><li>Excellent interpersonal, communication, and problem-solving skills.</li><li>Comfortable working in a fast-paced, evolving environment where agility and adaptability are key.</li><li>Strong leadership presence with demonstrated ability to build high-performing teams and compliance culture.</li><li>Effective communication, collaboration, and influencing skills across multiple stakeholders.</li></ul>

Responsibilities: <ul><li>Contributing to the planning, estimation, and refinement of stories, epics, and design changes as part of an Agile Scrum team</li><li>Building out test plans to cover new areas of functionality, ensuring all necessary testing is performed</li><li>Refining acceptance criteria into testable units and converting those into automated tests that execute efficiently and reliably</li><li>Integrating automated tests with CI/CD pipelines and ensuring successful automation as part of our standard build process</li><li>Occasional manual testing when automation is not an option</li><li>Reporting, reproducing, and helping development resolve defects – emphasis on troubleshooting, root cause analysis, and prevention of similar issues in the future</li><li>Monitoring our results and driving continuous improvement through process changes</li><li>Mentoring and coaching junior engineers</li><li>Contributing to design/code reviews for product and test code</li><li>Advocating test automation and coaching the team on best practices</li></ul> Requirements: <ul><li>8+ years of experience as a SDET (or similar role) working across the full tech stack</li><li>Engineering / Computer science degree or equivalent experience</li><li>Extensive experience test planning and breaking down stories/requirements into testable units</li><li>Expertise in significant test automation work, validating both back-end and front-end interfaces in at least one object-oriented language, including:</li><li>Extensive experience automating business logic in the services layer (RESTful API, SDK, or CLI, as appropriate)</li><li>Proficiency in validating contract, functionality, correctness, and performance of REST API endpoints</li><li>Clear understanding of how to manage risk through negative testing, boundary/limits testing, load/soak testing, and other test aspects as appropriate, including system integration, performance/scale, security</li><li>Solid programming skills and experience automating in Java or similar</li><li>Experience in validation of UI-functionality and rendering, End-to-End testing, and UAT scenarios</li><li>Experience with Cypress or knowledge of Protractor/Selenium</li><li>Knowledge of Web Browsers, HTML, CSS, JavaScript, TypeScript, Angular, JSON, XML, integration with APIs, web servers</li><li>Great knowledge of testing design patterns - for example, the Page Object Model</li><li>Experience delivering testing in Agile projects with continuous testing model</li><li>2+ years of experience as a technical leader of test projects and test teams</li><li>Database familiarity (types, schemas, SQL queries, basic operations) and ability to incorporate database-side validation into automated tests</li><li>Experience with multithreading, concurrency, SaaS, and multi-tenant architectures</li><li>Proven ability to integrate with and automate using third party APIs (e.g., Google, Microsoft, Amazon etc)</li></ul>

Responsibilities: Trading Strategy Development, Execution &amp; Risk Management <ul><li>Develop and implement trading strategies in the MEA region, for the petroleum trading desk to achieve sustainable growth profits while managing risks and maximising profitability.</li><li>Execute physical trade operations efficiently. Ensure a clear hedging strategy is adopted to manage price, credit, and operational risks.</li><li>Run complementary derivative trading to mainly hedge current and new supply when and where appropriate with limited speculation exposure.</li><li>Optimize logistics and storage plays (where the market structure supports it).</li><li>Manage the logistics of each deal to the best commercial advantage whilst ensuring that all contractual and our client assurance obligations are met.</li><li>Carry out Trading Research such as Supply and Demand Balances and other fundamental data.</li><li>Collect important information related to petroleum assets and continuously advise on requisite investment.</li><li>Deploying a deep knowledge and understanding of global trade compliance operations practices and procedures, provide support to validate and coordinate import/export transactional requirements, ensuring pre-transaction regulatory requirements are fulfilled.</li></ul> Relationship Management <ul><li>The incumbent is expected to build up strong relationships with internal and external counterparties, skillfully negotiating terms and conditions of contracts and agreements to secure the most favorable outcomes for the company, ensuring both profitability and strategic advantage.</li><li>Build strong internal relationships with the rest of the Commercial organisation and key Downstream customers.</li><li>Build relationships with external trading counterparties to understand their requirements, strategies, drivers, business portfolio and market views.</li><li>Consult with the Supply team to determine refinery requirements and develop optionality.</li><li>Develop and enhance counter-party relationships to expand our market presence and increase trading potential.</li></ul> Requirements: <ul><li>A minimum of 7 years operational experience and a good working knowledge of the energy trading and shipping environment.</li><li>Bachelor’s degree in business, Commercial, Logistics, Economics or a related field. An MBA would be an added advantage.</li><li>An in-depth knowledge of global oil markets.</li><li>Strong analytical and quantitative skills.</li><li>Strong understanding of risk management principles and practices.</li><li>Strong organizational skills.</li><li>Ability to lead, plan and manage change.</li></ul> Competencies required for this Role <ul><li>Extensive list of contacts across the MEA energy market participants.</li><li>Experience in commodity industry (Supply chain and trading).</li><li>Ability to deal with ambiguity, effective decision making.</li><li>Appetite for risk, comfortable taking and managing risks.</li><li>Ability to challenge, inquisitiveness.</li><li>Strong entrepreneurial skills.</li><li>Strong negotiating skills.</li><li>Strong analytical skills.</li><li>Planning and Organizing.</li><li>Leading and Supervising.</li><li>Persuading and Influencing.</li><li>Strong Interpersonal skills.</li><li>Communicating and influencing.</li></ul>

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

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13 3rd party entities Jobs found

Procurement Manager

Sales Manager - DRC

Manager, Industrial and Employee Relations

Account Executive - Architecture

Head of Supply Chain & Storage

Validation Manager

HR Manager

Senior SDET – Human Risk Team

Physical Trader

SVP / FVP / VP - KYC Operations

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13 3rd party entities Jobs found

Procurement Manager

Sales Manager - DRC

Manager, Industrial and Employee Relations

Account Executive - Architecture

Head of Supply Chain & Storage

Validation Manager

HR Manager

Senior SDET – Human Risk Team

Physical Trader

SVP / FVP / VP - KYC Operations

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WhiteCrow is on a mission to connect companies with the best talent across the globe.