Public Sector Delivery Lead

Branch Manager - Freight Forwarding

VP TDM, Core Banking- System Deposit

SVP Domain Lead Core Banking 

VP2 Tech Delivery Manager (BWCIF/Deposits), Core Banking

Assistant R&D Manager

Solution Consultant

Software Engineering Lead

Consulting/Principal Software Engineer

Business Process Analyst – NPI / Product Development

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Responsibilities: <ul><li>Project delivery management</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget.</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution.</li><li>Monitor and manage risks/issues related to technical delivery.</li><li>Provide status update related to technical delivery.</li><li>Report to Program and/or Project Manager for the strategic programs.</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements.</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment.</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.</li><li>Partner with Development Manager in managing application teams to build the enhancements.</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.</li><li>Prepare technical implementation plan across application teams.</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.</li></ul> Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines.</li><li>At least 9 years’ experience in relevant Banking / Information Technology.</li><li>Knowledge in IBM AS400 platform, RPG, CL &amp; COBOL programming, ALDON.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC).</li><li>Knowledge in Agile development methodology.</li><li>Experience in Silverlake’s banking software suite, ie. Customer, Deposits, Loans &amp; Credit, ATM, Channels, Reporting, Wealth management or Payment modules.</li></ul>

Responsibilities: <ul><li>As a Domain Lead for Core Banking, you will be responsible for leading the domain by ensuring alignment with the organisations goals and technology strategies for the bank and centre.&nbsp;</li><li>You will manage a team of over 100 members comprising various roles such as Tech Delivery Manager, Analyst, Developers, L3 Prod Support, Release Manager, DevOps team, and Environment support team.</li><li>You will oversee core banking system implementation for project deliveries, quarterly releases (change requests), and Level 3 production support ticket fixes.</li><li>Additionally, you will co-work with Audit, Risk, and Compliance teams for audit and risk assessment for all related deliverables.</li><li>Collaboration with stakeholders, including the SG Application team, IT, Operations, Testing COE, and Business team, is essential to ensure system stability through quality deliverables.</li><li>You will also manage long-term relationships with solution providers and vendors, lead and mentor IH2 Core Banking team members to motivate them towards excellence, and conduct performance reviews for team members as well as contract renewal for contract resources in the team</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous although not mandatory.</li><li>At least 9 years’ experience in relevant Banking / Information Technology.</li><li>Proficient in Core Banking domain knowledge covering applications, architecture, and database.&nbsp;</li><li>Team management &amp; leadership experience in heading a department or functional unit.&nbsp;</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC or AGILE).</li><li>Knowledge of Silverlake’s banking software suite or AS400 (advantageous).</li><li>Planning, tracking, monitoring the delivery timeline and support team members in their daily task.</li><li>Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements to meet the milestone.</li><li>Possess strong quantitative, analytical, problem solving and process design skills to translate analysis into solutions that meet business objectives.</li><li>Curious person with strong problem solving &amp; analytical skills.</li><li>Having open mind set and always keen to learn beyond domains under charge so as to build up more holistic knowledge.</li><li>Excellent communication (written and verbal) and inter-personal skills to manage technical and non-technical stakeholders across multiple business units.</li><li>Able to work independently and have a keen eye on details.</li><li>Resourceful team player, who can work on multiple assignments, with minimal guidance.</li><li>Ability to work in a fast-paced, team-oriented environment.</li><li>Results-oriented person with a focus on delivery.</li></ul>

Responsibilities: <ul><li>Project delivery management</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution</li><li>Monitor and manage risks/issues related to technical delivery</li><li>Provide status update related to technical delivery</li><li>Report to Program and/or Project Manager for the strategic programs</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards</li><li>Partner with Development Manager in managing application teams to build the enhancements</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan</li><li>Prepare technical implementation plan across application teams</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support</li></ul>&nbsp;Requirements: <ul><li>At least 9 years’ experience in relevant Banking / Information Technology</li><li>Knowledge in IBM AS400 platform, RPG, CL &amp; COBOL programming, ALDON.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC)</li><li>Knowledge in Agile development methodology</li><li>Silverlake’s banking software suite is a plus</li><li>Bachelor’s Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous although not mandatory</li></ul>

Purpose of the role: <ul><li>Create new and improve existing foods and processes by applying technical, food science and culinary skills in cereals through complex formulas, processing procedures and specifications for new products, product enhancements, and cost reductions to meet project needs in a constantly evolving business environment.</li><li>Capable of working at a fast and agile pace on multiple projects simultaneously, whilst interacting successfully with internal and external stakeholders.</li></ul> Responsibilities: <ul><li>Key contributor within the experienced R&amp;D team supporting all development and commercialization aspects (including Food &amp; Packaging) of new product introductions, as well as productivity and quality improvements of existing products.</li><li>Develop experimental formulas, processing procedures, and specifications for raw ingredients, subassemblies, and finished products for simple new product, product improvement, and cost optimization by applying technical, food science and culinary skills and by interpreting consumer and customer needs and assembling input from cross-functional teams. Effective collaboration and communication cross functionally.</li><li>Evaluate ingredients and processing techniques to identify and commercialize product improvement and cost optimization opportunities.</li><li>Prepare prototype products to the design brief and present to the business through leading effective food reviews.</li><li>Design, plan and execute experiments for bench top, pilot plant and plant trials, gather and analyze data, document and report results, and make recommendations.</li><li>Ensure successful start-ups of new products, product improvements, cost reductions, and ingredient, formula, specification, or process changes from product concept development, formulation design, prototype development, cost calculation, specifications, quality assessment, legislation compliance checks and claim assessments.</li><li>Document all work according to guidelines and provide timely project reports to ensure good communication of project status, progress, issues and timeline.</li><li>Support labeling, nutritional, regulatory, quality and food safety efforts.</li><li>Create Nutritional Label Information.</li><li>Actively research for opportunities, trends, consumer insights and competitor landscape.</li><li>Develop and maintain understanding of local/regional regulations &amp; legal requirements and their standards. Develop claims and products at EU level, ensure approval for each launch country with regional Regulatory Affairs &amp; Legal functions.</li></ul> Requirements: Knowledge: <ul><li>Bachelor’s degree in food science, Food Engineering, Chemistry or related fields desirable.</li></ul> Experience: <ul><li>1-3 + years of industrial experience in the food industry.</li></ul> Skills and Abilities: <ul><li>Knowledge and experience with ingredient functionality, product design and formulation, and commercialization</li><li>Solid knowledge and understanding of food chemistry, food processing, and food functionality.</li><li>Strong technical and project management skills with results orientation</li><li>Excellent written and verbal communication skills; able to effectively communicate to all levels within the organization.</li><li>Professional working proficiency in English (Reading, Writing and Speaking).</li><li>Ability to collaborate cross-functionally, building strong relationships across R&amp;D, Marketing, Finance, Procurement, Quality, Manufacturing, Planning and External Stakeholders.</li><li>Ability to effectively influence others and get results through working with a diverse team, and to continuously challenge assumptions to seek innovative solutions.</li><li>Demonstrated ability to prioritize and manage complexity.</li><li>Executional excellence, personal leadership, time management, organization, and problem solving competencies.</li><li>Ability to be flexible and adaptable to move with a changing environment.</li><li>Ability to define problems, collect data, establish facts, draw valid conclusions, and offer solutions.</li><li>Ability to thrive in a face-moving, dynamic, team environment that encompasses end-to-end development (concept and exploration through manufacturing scale up, start up and process optimization).</li><li>Passion for food and the environment</li><li>Ability to work flexibly when required. Interstate and overseas travel may be required</li></ul>

Responsibilities: Strategic Advisory: <ul><li>Uncover C-level stakeholder objectives: Work closely with senior executives to understand their business goals and challenges, developing tailored solutions that align with their strategic priorities.</li><li>Develop compelling business cases: Craft business cases that highlight the value of proposed solutions, demonstrating clear ROI and impact on organizational performance.</li><li>Deliver thought leadership on industry trends: Provide valuable insights and thought leadership on emerging trends, challenges, and opportunities within the industry, positioning the company as a trusted advisor.</li><li>Build trust with decision-makers: Establish and nurture strong relationships with C-level executives, ensuring ongoing collaboration and mutual trust.</li></ul> Sales &amp; Pre-Sales: <ul><li>Assess client needs and respond to RFPs: Engage with clients to assess their needs, gather requirements, and effectively respond to RFPs with well-crafted solutions.</li><li>Deliver compelling product demonstrations: Conduct engaging and informative product demonstrations that clearly showcase the value of the solution to clients.</li><li>Identify growth opportunities in accounts: Continuously identify opportunities for expanding business within existing accounts, fostering long-term relationships and driving growth.</li><li>Contribute to pricing and contract strategy: Work closely with sales teams to develop pricing strategies and negotiate contracts that align with both client needs and company objectives.</li></ul> Communication &amp; Influence: <ul><li>Convey complex ideas through storytelling: Present complex technical concepts in a clear, compelling, and relatable manner, using storytelling to engage and inform stakeholders.</li><li>Rally teams around shared vision: Inspire and align cross-functional teams around a common vision, ensuring cohesive collaboration towards shared goals.</li><li>Navigate challenging conversations with senior stakeholders: Handle difficult conversations with senior executives, stakeholders, or clients with tact, empathy, and professionalism.</li><li>Tailor presentations for C-suite impact: Develop and deliver high-impact presentations tailored to the specific needs and expectations of C-suite executives.</li></ul> Technical Expertise: <ul><li>Craft innovative and scalable solutions: Design and propose innovative, scalable solutions that address client needs while aligning with industry best practices.</li><li>Conceptualize and communicate architectural blueprints: Create and communicate clear and actionable architectural blueprints that guide solution implementation and execution.</li><li>Develop phased implementation strategies: Develop comprehensive phased implementation strategies that ensure smooth deployment and alignment with client timelines.</li><li>Bridge the gap between technical and executive communication: Effectively translate technical details into language that resonates with business and executive stakeholders, ensuring clear communication across all levels.</li></ul> Project Leadership: <ul><li>Lead and drive teams through Agile/Waterfall lifecycles: Lead cross-functional teams in delivering projects using Agile or Waterfall methodologies, ensuring timely and successful completion.</li><li>Identify and mitigate project risks: Proactively identify potential risks and issues throughout the project lifecycle, developing and implementing effective mitigation strategies.</li><li>Drive consensus among diverse stakeholders: Facilitate consensus-building among diverse stakeholders, ensuring alignment and collaboration throughout the project.</li><li>Develop and implement change management strategies: Lead the development of change management strategies to ensure smooth transitions and successful adoption of new solutions within client organizations.</li></ul> Requirements: <ul><li>Proven experience as a Solution Consultant or similar role at a reputable consultancy or Big4 firm, focusing on Singapore government or large-scale commercial sector enterprises.</li><li>Strong understanding of sales, pre-sales, and client-facing activities.</li><li>Experience in strategic advisory and delivering thought leadership to senior executives.</li><li>Expertise in crafting technical solutions and bridging the gap between business and technical teams.</li><li>Proficiency in project management, with experience leading teams through both Agile and Waterfall methodologies.</li><li>Excellent communication and interpersonal skills, with the ability to present complex ideas to C-suite executives.</li><li>Ability to work independently and lead cross-functional teams in a globally distributed environment.</li><li>Strong problem-solving skills and a results-driven approach to client engagements.</li><li>Performed as the Solution Consultant Lead for deals larger than $5~$10 million.</li></ul>

Role Description: <ul><li>The Software Engineer Lead will be in a position to serve as a subject matter expert for a specific team of Software Engineers.</li><li>In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies.</li><li>The position has direct reports. We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech.</li></ul> To further this commitment, we have implemented the following initiatives: <ul><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.&nbsp;</li></ul> Inspiring Future Talent: <ul><li>We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as the initial point of escalation for software development issues within specific area of responsibility.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes. Work closely with other development team members to understand moderately complex product requirements and translate them into software designs.</li><li>Successfully implement development processes, coding best practices, and code reviews.</li><li>Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.</li><li>Resolve complex technical issues as necessary. Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.</li><li>Keep abreast of new technology developments. Design and work with complex data models. Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws.&nbsp;</li><li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.</li><li>Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible.</li><li>Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.</li><li>Manage and encourage new ideas from staff to foster improvements through innovations.</li><li>Empower the staff to be accountable and responsible for their own actions and decisions.</li></ul> Requirements: <ul><li>Bilingual English and Spanish All Qualified Applicants must reside in Mexico City Able to work in person 2-4 days per week as needed Expertise in object-oriented development languages such as Java or .Net (C#) with an added benefit of having experience in front end technologies such as Angular or React.</li><li>Experience in software development methodologies (e.g., Kahn Bahn and Scrum).</li><li>Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Ability to design and work with complex data models. Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Test-driven development. Ability to write and review portions of detailed specifications for the development of complex system components.</li><li>Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li><li>Strong interpersonal, communication, and presentation skills applicable to a wide audience including peers, senior and executive management etc.</li></ul> Other Information: Work in a way that works for you <ul><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer:&nbsp; <ul><li>Private Medical/Dental Plan Savings Fund Life Insurance Meal/Grocery Voucher</li></ul>

Role Description: <ul><li>About the Role Our Principal Software Engineer will provide assistance and input to management, develops and leads large multifunctional development activities, solves complex technical problems, writes complex code for computer systems, and serves as a senior source of expertise.</li><li>The position may also provide sizing or budget recommendations to management.</li><li>We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech. To further this commitment,&nbsp;</li><li>We have implemented the following initiatives:</li><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.</li><li>Inspiring Future Talent: We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.</li><li>Work directly with customers and end users.&nbsp;</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes.&nbsp;</li><li>Design and work with complex data models.</li><li>Mentor lead software developers interested in consultancy on development methodologies and optimization techniques.</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>10+ years of Software Engineering experience.</li><li>BS Engineering/Computer Science or equivalent experience required; advanced degree preferred.</li><li>Bilingual English and Spanish.</li><li>All Qualified Applicants must reside in Mexico City, able to work in person 2-3 days per week as needed in Reforma, Glorieta del Ahuehuete.&nbsp;</li><li>Expertise in data modeling, design and manipulation, optimization, best practices, tuning, and leading industry trend knowledge.</li><li>Expertise in normalized/dimensional data modeling principles and their application to complex business needs.</li><li>Expertise in test-driven development and maintenance including techniques for applying best practices for overall project benefit.&nbsp;</li><li>Expert knowledge of multiple data storage subsystems.</li><li>Strong budgeting/finance skills.</li><li>Proven expert in partnering and leading internal and external technology resources in solving complex business needs.&nbsp;</li><li>Strong experience with various resource models such as Managed Services and/or Staff Augmentation.</li><li>Strong knowledge in industry best practices in external resource development.</li><li>Solid knowledge of architectural principles.&nbsp;</li><li>Strong proficiency with data manipulation language including optimization techniques.</li><li>Ability to design and work with complex data models.</li><li>Expertise in development languages: .NET- C#, JavaScript (Angular)&nbsp;</li><li>Knowledge in using and developing applicable tool sets.&nbsp;</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.&nbsp;</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision- making.</li></ul> Other Information: <ul><li>Work in a way that works for you.</li><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li><li>Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer: <ul><li>Private Medical/Dental Plan.</li><li>Savings Fund.</li><li>Life Insurance.&nbsp;</li><li>Meal/Grocery Voucher Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.&nbsp;</li><li>Work directly with customers and end users.</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities.</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li></ul> Process Analysis and Optimization: <ul><li>Analyse the documented processes to identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with cross-functional teams to propose process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals.</li></ul> BPMN-Tool Management: <ul><li>Utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Stay up-to-date with the latest features and updates of the BPMN-tool and identify opportunities to leverage new functionalities.</li><li>Train team members and stakeholders on using the BPMN-tool effectively for process documentation and analysis.</li></ul> Requirements:&nbsp; <ul><li>Bachelors degree in Industrial Engineering, Manufacturing Engineering, Business Administration, Management, Information Technology, or a related field. Masters degree is a plus.</li><li>Proven experience (typically 3+ years) in business process management, process documentation, or related roles.</li><li>Fluent English</li><li>Experience driving process improvements in the area of NPI and Manufacturing</li><li>Working experience as a Product manager / Process Analyst / NPI Engineer / Project Manager / Manufacturing engineer</li><li>Experience to operate or roll out Agile methodology, scrum methodology and Kanban board for the team.</li><li>Experience to use task management software such as Azure DevOps, Microsoft planner, Jira, Agile software</li><li>Experience with Design for manufacturing concept and process (DFM).</li><li>Strong proficiency in BPMN notation and experience using BPMN-tools for process modeling (e.g., Bizagi, Signavio, Camunda, etc.).</li><li>Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Project management skills to handle multiple process documentation projects simultaneously.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

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37 agile Jobs found

Public Sector Delivery Lead

Branch Manager - Freight Forwarding

VP TDM, Core Banking- System Deposit

SVP Domain Lead Core Banking

VP2 Tech Delivery Manager (BWCIF/Deposits), Core Banking

Assistant R&D Manager

Solution Consultant

Software Engineering Lead

Consulting/Principal Software Engineer

Business Process Analyst – NPI / Product Development

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.