Logistics Manager

Senior Proactive Engineer

Sales Engineer, Mining

Process Industries Sales Engineer

HR Transaction Delivery Team Lead

Sales Support Coordinator

HR Transaction Delivery Supervisor

HR Transaction Delivery Analyst

Cloud Engineer

S&OE Manager 

Responsibilities: <ul><li>Supervise logistics staffs to manage their daily operation for the team to achieve a predefined&nbsp;target.</li><li>Manage 3PL’s to handle any operation activities in DC team to meet customer’s requirement and ensure to achieve highest customer’s satisfactory (ECE : Extraordinary Customer Experience)</li><li>Liaise with 3PL’s to monitor DC Workload levels and take necessary actions to ensure the minimum overtime is required but still meet prescribed productivities and service goals.&nbsp;</li><li>Work with 3PL’s to deploy the continuous improvement process and Kaizen activities in DC operation using company OA requirement as a benchmarking.</li><li>Develop, maintain and review physical procedures and standard work for all functional areas of DC to ensure they are up-to-date and match with the actual operation.</li><li>Liaise with Global Trade Services and appointed customs broker to ensure all customs related matters are executed per local customs law/regulation.</li><li>Close cooperation with BU ITCOs for HS Code Classification.&nbsp;</li><li>Coordinate with related parties including company customs broker, DC Operation (3PL’s) and customers/customer’s broker to ensure that customs reports per Malaysia bonded regulation has been prepared and submitted on-time with 100% accuracy.</li><li>Manage carriers/forwarders (all modes; including air, ocean, truck and small package) to deliver shipments to DC/customers on-time. Monitor and be able to scrutinize and on freight spending especially those irregular high spending.&nbsp;</li><li>Manage DC spending to achieve CPC target.</li><li>Being responsible to provide an update to Corporate&nbsp;for any regular cost review.</li><li>Participate in any new system enhancements; e.g. S/4 Hana Implementation, etc. that is related to&nbsp;DC.</li><li>Support any Free Trade Agreement (FTA) Implementation and other requests from Bus/Corporate</li></ul> Requirements: <ul><li>Bachelor’s Degree in any fields with 8-10 years logistics working experience.</li><li>Hands-on experience on DC operation and process improvement. Experience managing 3PL’s&nbsp;would be an advantage.</li><li>SAP Experience on WM is preferred.</li><li>Working knowledge of import/export customs procedures and requirements including licensing,&nbsp;FTA and classification requirements. Experience on customs bonded and LMW is desirable.</li><li>Demonstrated personal leadership of DC teams, demonstrating organizational and management&nbsp;skills, and achieving quality results through team interaction and effective cross-group collaboration&nbsp;(internal and 3PL’s team)</li><li>Strong problem-solving capabilities and the ability to analyze data and use critical thinking to reach&nbsp;logical conclusions and decisions; results oriented; relies on fact-based logic for decision-making</li><li>Ability to communicate with senior management through well formulated presentations and&nbsp;discussions</li><li>Business acumen, a detailed understanding of business processes and the ability to&nbsp;institute/influence change management as needed.</li><li>Proven computer skills in Microsoft suite - Excel, PowerPoint, Word and etc.</li></ul>

Responsibilities: <ul><li>Analyze DEX tool data to identify trends, predict issues, and propose proactive interventions to enhance employee digital experience.</li><li>Develop, test, and maintain scripts and tools using PowerShell and Python to automate repetitive tasks and improve system performance.</li><li>Work with data warehouses like Redshift and analytics platforms such as Databricks. Use SQL or another programming language to work with databases and create dashboards to extract insights and develop actionable recommendations.</li><li>Develop dashboards and reporting tools using SysTrack and Microsoft Power BI to provide visibility into key performance metrics.</li><li>Collaborate with IT Service Desk and Desktop Support Teams to identify opportunities for automation and efficiency improvements.</li><li>Proactively engage with stakeholders to understand business requirements and translate them into technical solutions.</li><li>Design and implement innovative ideas to enhance customer service and reduce the mean time to resolution (MTTR).</li><li>Act as a consultant to various teams, providing technical expertise in the use of DEX tools and scripting languages.</li><li>Lead initiatives to integrate new technologies or methodologies that improve the IT environment and employee satisfaction.</li><li>Conduct Root Cause Analysis (RCA) on recurring issues and propose permanent solutions.</li><li>Engage with vendor support resources to resolve complex technical challenges and evaluate new technologies.</li><li>Work with APIs to integrate and enhance system capabilities, ensuring seamless interaction between tools and platforms.</li></ul> Requirements: <ul><li>Proficiency in DEX tools like SysTrack, Nexthink, or similar platforms.</li><li>Strong coding skills in PowerShell and Python.</li><li>Hands-on experience with data analytics platforms, such as Databricks, and data warehouses like Redshift. Proficiency in SQL as a programming language for working with databases and creating dashboards.</li><li>Expertise in Microsoft Power Apps and Power BI for data visualization and automation.</li><li>Experience in working with APIs for system integration and enhancements.</li><li>Deep understanding of IT environments, including endpoint devices, software, and cloud-based tools.</li><li>Ability to interpret data and provide actionable insights to improve digital employee experience.</li><li>Strong problem-solving skills, with experience conducting RCA and developing innovative solutions.</li><li>Demonstrated ability to identify and act on trends and opportunities in emerging technologies.</li><li>Knowledge of IT Service Management frameworks (e.g., ITIL) and their practical application.</li></ul>

Responsibilities: Sales &amp; Business Development: <ul><li>Maintain regular contact with customers to ensure company products are specified in their operations.</li><li>Achieve and exceed sales targets by actively identifying and pursuing new business opportunities.</li><li>Increase market share by replacing competitor pump installations, including other peristaltic pump manufacturers and alternative pump technologies.</li><li>Develop proposals for transitioning clients to Bredel pumps through process optimization and de-bottlenecking.</li></ul> Customer &amp; Account Management: <ul><li>Manage and expand the spare parts and replacement pump business for existing clients.</li><li>Oversee spare parts and service programs for all delivered projects to ensure reliability and customer satisfaction.</li><li>Conduct regular on-site audits across target locations in Australia to secure ongoing spare parts and service contracts.</li><li>Build and maintain strong relationships with key personnel in Reliability, Process, and Maintenance across all sites.</li></ul> Sales Planning &amp; Reporting: <ul><li>Develop and execute structured call plans and visit cycles to ensure comprehensive coverage of existing and target accounts.</li><li>Maintain and update the CRM system with accurate customer data, interactions, and sales opportunities.</li><li>Keep the Sector Manager informed of competitor activity encountered in the marketplace.</li></ul> Customer Support &amp; Training: <ul><li>Arrange and conduct customer training sessions and presentations, both on-site and office-based, to enhance product knowledge and engagement.</li><li>Provide technical support to clients, offering solutions that optimize pump performance and overall system efficiency.</li></ul> Quality &amp; Compliance: <ul><li>Conduct all activities in accordance with the company’s Quality Management System to ensure high standards of service and compliance.</li></ul> Requirements: <ul><li>Skilled negotiator to achieve sales targets.</li><li>Needs to work well with WMFTS co-workers, reps/distributors, and customers, and achieve desired results.&nbsp;</li><li>Minimum 3 years’ experience in mining sales</li><li>Mechanical / Technical sales experience</li><li>Experience in process engineering</li><li>Advanced English writing/reading competencies. Fluent.</li></ul>

Responsibilities: <ul><li>Conduct market research to identify potential customers in the Industrial Sector in Mumbai / Gujarat &amp; North India.</li><li>Develop and implement targeted marketing strategies to reach potential customers in these sectors.</li><li>Key account management including End Users, OEMs &amp; System Integrators.</li><li>Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.</li><li>Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.</li><li>Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers.</li><li>Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.</li><li>Act as the customers advocate and ensure their technical needs are met.</li><li>Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the Process Industries in India.</li><li>Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.</li><li>Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.</li><li>Provide high-quality technical support to prospects and customers during pre- and post-sales situations.</li><li>Understand and solve challenging application problems by recommending appropriate company solutions.</li><li>Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM.</li></ul> Requirements: <ul><li>Lead and communicate effectively with customers and colleagues to build strong relationships.</li><li>Quickly identify and solve technical issues to provide optimal customer service.</li><li>Prioritize tasks efficiently to meet project deadlines and targets.</li><li>Work independently and demonstrate strong self-motivation.</li><li>Follow procedural guidelines and work methodically to ensure consistent high-quality output.</li><li>Hold relevant diploma/degree in Mechanical Engineering, and a strong business background.</li><li>Preferably have at least 10 -15 years of experience in the Fluid Handling Industry (Alfa Laval / Roto Pumps IDMC / SPX / IDEX ), with a specific focus on pumps used in Process Industry applications.</li><li>Possess excellent written and spoken English communication skills.</li></ul>

Responsibilities:&nbsp; <ul><li>Oversee daily operations of the Transaction Delivery Team, reporting to the Transaction Delivery Supervisor.</li><li>Track and manage transaction case volume to ensure balanced workload and timely processing.</li><li>Facilitate communication and coordination with key departments for seamless transaction processing.</li><li>Analyze current processes to identify gaps and implement improvements for enhanced efficiency and productivity.</li><li>Conduct regular quality checks and audits to ensure accuracy and integrity of transaction data.</li><li>Provide ongoing support, guidance, and constructive feedback to team members for their development and performance.</li><li>Serve as the primary liaison for HR Business Partners and Centers of Excellence, handling escalations to ensure prompt issue resolution.</li><li>Address and resolve complaints in a timely manner to maintain compliance with regulatory requirements and company policies.</li></ul> Requirements: Qualifications and Experience Essential:&nbsp; <ul><li>4+ years of relevant experience</li><li>Proficient in data entry and maintenance in HR systems (Workday preferred).</li><li>Prior experience in leading transactional processing of HR data, including historical and retroactive corrections.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Demonstrated ability to communicate effectively with multiple stakeholders.</li><li>Experience in performing quality review of completed personnel and organizational data change actions.</li><li>Experience in HR Shared Services or HR Operations.</li></ul> Preferred:&nbsp; <ul><li>Expertise in using HR systems, with a strong preference for Workday, including advanced functionalities and reporting capabilities.</li><li>Proven experience in managing projects, particularly those related to HR data and system implementations or upgrades.</li><li>Strong analytical skills with the ability to identify trends, root causes, and develop effective solutions to complex issues.</li><li>Demonstrated experience in leading and developing high-performing teams, including coaching, mentoring, and performance management.</li><li>Experience in identifying and implementing process improvements to enhance efficiency, accuracy, and service quality in HR operations.</li><li>In-depth understanding of HR compliance and regulatory requirements, with experience in ensuring adherence to these standards.</li><li>Strong customer service skills with a focus on delivering high-quality support and resolving issues promptly and effectively.</li><li>Experience in managing change within an organization, including communication, training, and support for new processes or systems.</li></ul>

Responsibilities: <ul><li>Support the sales staffs and ensure the sales team is on track to meet mon-end goals by processing and completing orders, managing shipment and local delivery timely to customer, controlling backlog and stock availability</li><li>Provide troubleshooting assistance for customer orders, account statuses and relevant problem</li><li>Review pending orders and specific customer request to ensure excellent customer service and customer experience</li><li>Keep line manager informed of any issues affecting month end goals of sales team</li><li>Manage inventory and control stock level efficiently by balancing with supply and demand on one side and costs on the other</li><li>Submit the scheduled and on-demand reports punctually</li><li>Control data governance sufficiently and efficiently to make all necessary data available and ready to the line manager and sales staffs upon request</li><li>Maintain an accessible and organized filling systems for sales and administrative professionals</li><li>Handle all administrative duties</li><li>Generate and process new sales leads as necessary to support sales team</li><li>Arrange appointments with customers and sales team</li><li>Maintain a cheerful attitude with answering all inbound customer’s calls and addressing customer or sales team needs</li><li>Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction</li><li>Follow up with customers to make sure that they are satisfied with a particular product and service</li><li>Establish active communication and engagement with all other departments to help out where necessary</li><li>Collaborate effectively with the sales team</li><li>Arrange travel and accommodations where necessary</li><li>Expenses control</li><li>Exert attention to detail</li><li>Suggest sales process improvements</li></ul> ﻿Requirements: <ul><li>Required Qualifications and Requirements:</li><li>At least 3-5years experience in sales administration, sales; experience in sales organization will be an added advantage</li><li>Hands on experience with ERP and CRM systems</li><li>Business Japanese language skills</li><li>Understanding of Japanese corporate culture</li><li>Proficiency with MS Office Suite, particularly MS Excel</li><li>Strong analytical and problem solving skills</li><li>Accuracy and attention to detail</li><li>Efficient time management and Ability to work under high pressure</li><li>Excellent negotiation, communication and interpersonal skills</li><li>Ability to meet deadlines without compromising consistency in the process</li><li>Ability to multitasks</li><li>Administrative, recordkeeping and clerical skills</li><li>In-dept understanding of sales principles and customer service practices</li></ul>

Responsibilities:&nbsp; <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. </li><li>A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul> Preferred: <ul><li>Excellent communication skill with abilities related to the effective exchange of information and ideas</li><li>Ability to handle more than one task at the same time in an efficient manner</li><li>Ability to be ethical and conduct activities with moral principles</li><li>Effectively collaborate with group to achieve a common goal or to complete a task in the most effective and efficient way</li><li>Seek out new information, experiences, and knowledge</li><li>Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields</li></ul> Technical Skills and Knowledge: <ul><li>Proficiency with Microsoft Office Suite</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for the implementation, testing, optimization and virtualization of cloud infrastructure across on-premise, cloud and network infrastructure.</li><li>Performs activities pertaining to cloud infrastructure deployment and performance to ensure delivery of cloud infrastructure solutions in alignment with service standards.</li><li>Perform OS and database hardening according to the Authority’s hardening guide.</li><li>Provision of new workload in a Cloud platform.</li><li>Integration of new workload to existing Common Services (eg backup, monitoring, etc).</li><li>Integration of new workload to AD, DNS and DHCP.</li><li>Collaborating with teams to assess current infrastructure and recommend cloud adoption strategies.</li><li>Work with different OEM/Vendor/subcontractor for implementation and integration.</li></ul> Requirements: <ul><li>Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.</li><li>Experience in Terraform will be an added advantage</li><li>Minimum 2 to 4 years IT experience.</li><li>Minimum 3 years of experience working as a System engineer within the operations environment.</li><li>Past working experience in Cloud environment is an advantage.</li><li>Excellent scheduling and multitasking skills</li><li>Meticulous and process-oriented.</li><li>Good, hard-working attitude with ability to work well under pressure.</li><li>Good communication skills English (written, spoken).</li><li>Good analytical skills with ability to work with others to resolve problems.</li><li>Good organization skills, with ability to properly document and track information.</li><li>Dynamic, customer oriented, experience working in a fast-paced environment</li></ul> Skills / Knowledge:&nbsp; <ul><li>Proficiency in one or more cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI). Strong knowledge of cloud services, features, and capabilities.</li></ul> Good Knowledge of following products will be advantageous: <ul><li>Linux</li><li>Unix</li><li>Active Directory/DNS</li><li>Good understanding of server, storage and networking concept</li></ul>

Responsibilities: Operational Excellence:&nbsp; <ul><li>Spearhead initiatives to improve operational efficiency and customer experience across a global portfolio valued at over $800M, with core manufacturing operations in China and Mexico.</li><li>Align short-term tactical execution with long-term strategic objectives to ensure agility in responding to market shifts while maintaining service levels and controlling costs.</li><li>Lead weekly Sales &amp; Operations Execution (S&amp;OE) meetings with cross-functional stakeholders to manage exceptions and enable timely, informed decision-making.</li><li>Define, track, and optimize key performance indicators (KPIs) to drive performance and ensure alignment with organizational goals.&nbsp;</li><li>Foster a culture of accountability and high performance.</li></ul> Managing Dynamic Environments:&nbsp; <ul><li>Navigate complexities of rapid business growth and migration challenges.&nbsp;</li><li>Adapt processes for new product launches while aligning operational capabilities with evolving demand.&nbsp;</li><li>Implement continuous improvement initiatives to enhance efficiency and reduce costs.</li></ul> Financial Performance:&nbsp; <ul><li>Meet cash cost service targets by analyzing financial metrics to balance operational costs with service delivery, ensuring profitability while supporting high-quality customer experiences.</li></ul> People Management:&nbsp; <ul><li>Regularly check in on performance to keep personal goals in sync with team objectives.</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Supply Chain Management, Logistics, Industrial Engineering or a related field. An MBA or master’s degree is preferred.</li><li>Minimum of 10 years’ experience in a multinational and high growth industry.&nbsp;</li><li>Minimum of 4 years of experience in people management, leading diverse teams in a global environment.</li><li>Proven experience in Sales and Operations Execution (S&amp;OE) or related roles. Experience in managing operational processes related to demand planning, supply chain management, and inventory optimization.</li><li>Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.</li><li>Strong analytical skills with the ability to interpret complex data and drive actionable insights.</li><li>Highly Competent with supply chain management software (SAP Must, IBP is a plus) and analytics tools.</li><li>Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.</li><li>Understand business drivers and able to balance between short- and long-term objectives.</li><li>Mentor and coach team members (estimate direct reports ~8+) to enhance problem-solving and decision-making skills.&nbsp;</li></ul>

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106 authorised service centre asc supervisor Jobs found

Logistics Manager

Senior Proactive Engineer

Sales Engineer, Mining

Process Industries Sales Engineer

HR Transaction Delivery Team Lead

Sales Support Coordinator

HR Transaction Delivery Supervisor

HR Transaction Delivery Analyst

Cloud Engineer

S&OE Manager

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106 authorised service centre asc supervisor Jobs found

Logistics Manager

Senior Proactive Engineer

Sales Engineer, Mining

Process Industries Sales Engineer

HR Transaction Delivery Team Lead

Sales Support Coordinator

HR Transaction Delivery Supervisor

HR Transaction Delivery Analyst

Cloud Engineer

S&OE Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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