Transaction Delivery and Service Excellence Team Supervisor

Automation CCD/PLC Engineer

Packaging Engineering

SAP B1 Master Data and Process Improvement Specialist

Solution Account Manager

QA Tester

Senior Proactive Engineer

Solution Architect – WIFI

Indirect Procurement Analyst for Category Execution

HR Transaction Delivery Team Lead

Responsibilities: <ul><li>Supervise the Transaction Delivery and Service Excellence teams, providing leadership and support to ensure high-quality service delivery.</li><li>Design contact management and transaction delivery strategy in line with the overall HR strategy</li><li>Monitor and evaluate team performance against service level agreements (SLAs) and key performance indicators (KPIs) to meet or exceed targets.</li><li>Develop and implement strategies to enhance service quality, efficiency, and customer satisfaction.</li><li>Facilitate regular team meetings to discuss performance, share best practices, and address service delivery challenges.</li><li>Collaborate with departments and stakeholders to understand service requirements and align team efforts with organizational goals.</li><li>Drive continuous improvement initiatives by identifying enhancement opportunities and implementing process changes.</li><li>Design the team budget and monitor financial performance versus budget.</li><li>Manage customer feedback mechanisms, ensuring feedback is analyzed and used for service improvements.</li><li>Provide coaching and training to team members on service excellence principles.</li><li>Handle complex service issues and escalations, offering solutions that balance customer needs with organizational objectives.</li><li>Prepare and present reports on service performance, improvement initiatives, and customer feedback to management and stakeholders.</li><li>Contribute to the development and revision of service delivery policies and procedures.</li><li>Ensure compliance with company standards, policies, and regulatory requirements.</li><li>Foster a positive and collaborative work environment that encourages innovation and excellence.</li><li>Address and resolve complex inquiries related to reporting, automation, and knowledge articles.</li><li>Report performance metrics to higher management.</li></ul> Requirements: <ul><li>A bachelors degree in business administration, management, or a related field is preferred.</li><li>A masters degree or relevant certification in service management is a plus.</li><li>A minimum of 4 years of experience in a service delivery or customer service management role is required, preferably within a shared services environment.</li><li>Proven supervisory or leadership experience with the ability to lead and motivate a team.</li><li>Strong understanding of service excellence principles and best practices.</li><li>Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Experience with HR technology (HRIS, case management tools, etc.).</li><li>Proficiency in using service management software, CRM systems, and data analysis tools.</li></ul> Location: <ul><li>Cluj, Romania</li></ul>

Responsibilities: <ul><li>Trouble shooting, Modify or Create Machine PLC program to suit the need of the plant.</li><li>In-charge of the repair and maintenance of the CCD System or Automated Camera Inspection of the production machines. </li><li>As well as the PLC system of the machine movement and its correct sequencing.</li><li>Suggest improvement of machine automation and PLC program to improve productivity and OEE.</li><li>Train technician on proper parameter modification of PLC program. </li><li>As well as improve their competency on machine automation.</li><li>CCD light adjustments to improve the performance.&nbsp;&nbsp;</li></ul> ﻿﻿Requirements: <ul><li>Licensed Electronics Engineer (ECE) or Computer Engineer with 5years minimum experience in Machine Automation and Machine Programming.&nbsp;</li><li>Must have a capability to create program aside from debugging.&nbsp;</li><li>Must have deep programming knowledge on CCD or Automated Inspection Camera used for visual inspection.&nbsp;</li><li>With high understanding of Safety PLC as well as the standard machine PLC.&nbsp;</li></ul>

Responsibilities: <ul><li>Packaging RDO for development and design</li><li>Discuss with PE, customer and RDO based on requirements for product packaging, and design the product packaging based on policy and standards</li><li>Confirm packaging design, apply for proofing and send to FSR for detection; evaluate the samples according to testing results</li><li>Conduct drawing control through PDMLink and other related systems</li><li>Collect ECR information and release ECR after conducting feasibility evaluation. to ensure the product packaging design meet requirements and comply with established standards and processes</li><li>Develop and set the standards and criteria for all packaging material and testing to ensure the packaging to meet the customers requirement and quality.</li><li>Product packaging improvement and cost saving</li><li>Implement the product packing improvement project to meet customers need, reduce cost and protect environment etc.</li><li>Collect market information and provide the feedback to purchasing department.</li><li>Participate in the supplier’s assessment, to support the supplier selection.</li><li>Commitment to Document of responsibility of environmental protection, occupational health, fire and safety production (IV).</li><li>Attend EHS training and review EHS lesson learn. Make sure achieve EHS target and keep my working safety</li><li>Precisely understand customer &amp; RDOs needs</li><li>Responsible for development and design of packaging RDO based on product requirements.</li><li>BOM evaluation based on customers requirement and quality</li><li>Qualification of Packaging materials.</li><li>Supplier development and assessment.&nbsp;&nbsp;</li><li>Work with Global COE Assembly to drive continuous improvement</li><li>Create the packaging specification for each product.</li><li>Impart trainings and development for new joiners, Technical Trainees etc.</li><li>Review of deployment</li><li>Review ISO documents and update, Engage in ISO audits.</li></ul> ﻿Requirements: <ul><li>Bachelor in Major in Design or Packaging Engineering&nbsp;</li><li>3+ years’ experience and practitioner in the automation assembly and Tooling Design &amp; Development</li><li>CAD Knowledge Must, preferably Pro E / Creo &amp; Auto-cad, Solidworks.</li><li>Computer Knowledge, MS Office etc, SAP knowledge added advantage</li><li>Integrity; Accountability; Communication; Outgoing&nbsp;</li><li>Ergonomic and lean manufacturing practitioner.</li></ul>

Job Summary: <ul><li>We are seeking a highly skilled and motivated SAP B1 Master Data and Process Improvement Specialist to join our team in Kuala Lumpur.</li><li>This role will be responsible for managing and optimizing the master data processes within SAP Business One (SAP B1), as well as identifying and implementing process improvements across various functions.&nbsp;</li><li>The ideal candidate will have strong SAP B1 experience, with a keen eye for data accuracy and process efficiency.</li></ul> Responsibilities: SAP B1 Master Data Management: <ul><li>Oversee and manage the creation, maintenance, and validation of master data in SAP B1 (customers, vendors, items, etc.).</li><li>Ensure data accuracy and consistency across all systems and processes.</li><li>Develop and maintain data governance procedures for SAP B1 to ensure compliance with internal and external requirements.</li><li>Act as the primary point of contact for SAP B1 master data issues and support.</li><li>Coordinate with cross-functional teams to ensure data quality in SAP B1.</li></ul> Process Improvement and Optimization: <ul><li>Analyze existing business processes and identify opportunities for improvement in efficiency, cost-effectiveness, and data accuracy.</li><li>Lead initiatives to streamline processes, focusing on automation and reduction of manual interventions.</li><li>Collaborate with stakeholders across departments to define process improvement goals and implement solutions.</li><li>Conduct workshops and training sessions to ensure the adoption of improved processes and systems.</li><li>Monitor the effectiveness of implemented changes and adjust processes as necessary.</li></ul> Collaboration and Support: <ul><li>Work closely with the SAP B1 development team and other internal departments to ensure integration of master data management and process improvements.</li><li>Provide training and guidance to end-users to enhance their understanding of SAP B1 and best practices in data management.</li><li>Document and share lessons learned, process improvements, and best practices with the broader team.</li></ul> ﻿Requirements: <ul><li>Bachelors degree in Information Technology, Business Administration, Accounting, or related field.</li><li>Chartered Accountant qualification (ACA, ACCA, or equivalent) is preferred.</li><li>Minimum 3-5 years of experience working with SAP Business One (SAP B1).</li><li>Proven track record in managing master data processes within SAP B1.</li><li>Strong understanding of business process analysis and improvement techniques.</li><li>Experience in process mapping, process redesign, and implementation of process improvements.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li><li>Excellent communication skills, both written and verbal.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and in a team environment.</li><li>Fluency in English is required; proficiency in Bahasa Malaysia is a plus.</li></ul> Additional Qualifications: <ul><li>Certification in SAP B1 or related process improvement methodologies (Lean, Six Sigma, etc.).</li><li>Experience in project management and change management is a plus.</li></ul>

Role Description: <ul><li>The primary focus of this position is to grow revenue of the companys business in Australia.</li><li>This will require a highly motivated sales professional with a strong business development and sales background in industrial cabling and connectivity solutions.</li><li>The industry focus for this role includes Factory Automation, Process Automation, Energy, Transportation, IT/OT convergency.</li><li>The successful candidate must be capable of working both independently and within a team to achieve outstanding results.</li><li>This position reports directly to the Solution Sales Manager, ANZ.</li></ul> Responsibilities: <ul><li>Build and maintain close relationships with customers of all levels ranging from operations to executives, evaluate customer’s needs, identify selling opportunities, reach out to potential customers, and close deals to meet the sales target.</li><li>Analyze competitors and keep track of the demand and competition (customer’s projects and competitor’s proposals) in the market, and strategically maintain as well as expand the market share to establish a sustainable sale with partners and customer.</li><li>Coordinate across parties including both technical and non-technical teams to best deliver products or services to customers and to professionally facilitate effective communications between parties. </li><li>Professionally apply sales-related tools/systems and document/report(e.g., quotation system, project tracking, sales forecast, company report, etc.) to improve sales productivity and to enhance company’s business.</li></ul> Requirements: <ul><li>Degree level or above in a relevant field – Engineering or other technical field and/or Business (marketing, administration, economics) or possess a track record in professional career relevant to accountabilities of the role.</li><li>Proven track record within a sales role in vertical markets like Discrete automation, transportation, process automation, oil &amp; gas, mining.</li><li>At least 5 years of experience in industrial cabling and connectivity solutions.</li><li>Experience in Solution Sales especially in System Integration (SI) and End User business with proven track record is preferable.</li><li>Excellent negotiation and problem-solving skills. Good communication and presentation skills.</li><li>Ability to maintain and build close relationships with various customers.</li><li>Should possess own vehicle and driver license.</li></ul>

Responsibilities: <ul><li>Develop detailed test plans based on project requirements and specifications.&nbsp;</li><li>Provide feedback on quality standards, usability, and areas for improvement.</li><li>Automates test scenarios and expected outcomes.&nbsp;</li><li>Conduct regression, integration, user acceptance, and performance testing.</li><li>Conducts comprehensive testing and risk-based assessments of the testing objects.&nbsp;</li><li>He/She uses source documentation as input and contributes to the planning and implementation of testing activities.&nbsp;</li><li>Leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders.&nbsp;</li><li>He/She creates and selects tools and methodologies for review and approval by management.</li></ul> ﻿Requirements: <ul><li>Bachelors Degree or International equivalent&nbsp;</li><li>Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred&nbsp;</li><li>comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections.&nbsp;</li><li>He/She provides expertise for key business functions and supporting technologies.&nbsp;</li><li>Provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA).&nbsp;</li><li>He/She maintains an awareness of emerging technologies to ensure a competitive advantage.</li><li>Experience with both web and client/server based testing</li><li>Minimum 8 Years of Relevant Experience in IT Test Automation.</li><li>Should have strong Mainframe testing [CICS, JCL, DB2, Cobol]</li><li>Must be able to test and debug batch jobs (JCL).</li><li>Must be able to perform backend testing by executing SQL queries.</li><li>Expertise in APIs &amp; Web Services testing</li><li>Hands-on experience in Selenium, TestNG and Cucumber frameworks</li><li>Good in test execution reporting skills</li><li>Expertise in Test Cases Design and Test Data management</li><li>Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics.</li><li>Should be well versed with Agile testing and Continuous Testing</li><li>Experience with Test Management tools</li><li>Knowledge on AZURE DEVOPS&nbsp;</li><li>Understanding of SAFe Agile methodologies</li><li>Should be solution-oriented and have problem solving aptitude</li><li>Should have excellent communication and presentation skills</li><li>Knowledge on Logistics domain will be an advantage</li><li>Good to have Performance Testing experience.</li><li>Knowledge on JMeter / Performance center will be an advantage.</li><li>Any certifications in test automation</li></ul>

Responsibilities: <ul><li>Analyze DEX tool data to identify trends, predict issues, and propose proactive interventions to enhance employee digital experience.</li><li>Develop, test, and maintain scripts and tools using PowerShell and Python to automate repetitive tasks and improve system performance.</li><li>Work with data warehouses like Redshift and analytics platforms such as Databricks. Use SQL or another programming language to work with databases and create dashboards to extract insights and develop actionable recommendations.</li><li>Develop dashboards and reporting tools using SysTrack and Microsoft Power BI to provide visibility into key performance metrics.</li><li>Collaborate with IT Service Desk and Desktop Support Teams to identify opportunities for automation and efficiency improvements.</li><li>Proactively engage with stakeholders to understand business requirements and translate them into technical solutions.</li><li>Design and implement innovative ideas to enhance customer service and reduce the mean time to resolution (MTTR).</li><li>Act as a consultant to various teams, providing technical expertise in the use of DEX tools and scripting languages.</li><li>Lead initiatives to integrate new technologies or methodologies that improve the IT environment and employee satisfaction.</li><li>Conduct Root Cause Analysis (RCA) on recurring issues and propose permanent solutions.</li><li>Engage with vendor support resources to resolve complex technical challenges and evaluate new technologies.</li><li>Work with APIs to integrate and enhance system capabilities, ensuring seamless interaction between tools and platforms.</li></ul> Requirements: <ul><li>Proficiency in DEX tools like SysTrack, Nexthink, or similar platforms.</li><li>Strong coding skills in PowerShell and Python.</li><li>Hands-on experience with data analytics platforms, such as Databricks, and data warehouses like Redshift. Proficiency in SQL as a programming language for working with databases and creating dashboards.</li><li>Expertise in Microsoft Power Apps and Power BI for data visualization and automation.</li><li>Experience in working with APIs for system integration and enhancements.</li><li>Deep understanding of IT environments, including endpoint devices, software, and cloud-based tools.</li><li>Ability to interpret data and provide actionable insights to improve digital employee experience.</li><li>Strong problem-solving skills, with experience conducting RCA and developing innovative solutions.</li><li>Demonstrated ability to identify and act on trends and opportunities in emerging technologies.</li><li>Knowledge of IT Service Management frameworks (e.g., ITIL) and their practical application.</li></ul>

Responsibilities: <ul><li>Be part of the APAC SA/L3 team supporting regional and global projects on wireless planning</li><li>Work alongside R&amp;D engineers for Wireless Communications.</li><li>Take the lead in wireless planning for network, security and site installation in factories, plants, campuses and hospitality buildings.</li><li>Require working on-site for survey and fine-tuning.</li><li>Document and visualize wireless network designs in the form of design prerequisites, topology drawings, reports, configuration procedures, performance metrics, and demonstrations.</li><li>Validating designs in the company Customer Innovation Center (CIC) lab with the company GPS team including validation of company technology with third-party products.</li><li>Reporting projects and customers’ feedback to Sales, Product Management, and company Engineering/R&amp;D</li></ul> Requirements: <ul><li>Education - 6-10+ years of experience in Wireless Network engineering, design, and implementation.</li><li>Background in Engineering is a must (Computer/Electrical/Electronics/Wireless/Communication Engineering).</li><li>Markets - Strong Knowledge of Wireless and relevant cyber security technologies, Wireless Engineering Research and Development with an ability to Wi-Fi standards &amp; antennas and should be able to diagnose complex wireless networks with considerations in RF environment and provide in depth analysis and design guidance.</li><li>Technical know-how in Industrial Ethernet and technologies like SCADA Industrial Control Systems, Digital Automation, Industrial Cyber Security, Cloud Computing, Industrial Networking &amp; AutoCAD drawing is a plus.</li><li>Customers Define our Success – Results-oriented with a process mindset. Excellent interpersonal and communication skills with strong ownership &amp; should be comfortable with communication/engagement with customers and partners. </li><li>Willing to dedicate extra time and travel to meet objectives.&nbsp;</li></ul>

Responsibilities: <ul><li>Support migration of Indirect Procurement processes from Americas countries to Mexico and prepare Indirect Procurement related process documentation (process maps and work instructions)</li><li>Become a Subject Matter Expert for assigned commodities.</li><li>Data or requirement gathering, market desk research, TCO calculation, benchmarking.</li><li>Organizing weekly regional commodity calls with Commodity Management and buyers</li><li>Go-To person in case buyers have commodity specific questions.</li><li>Support and partner with Commodity Management towards strategic projects and business planning and forecasting (prioritization of opportunities based on Saving Potential v/s Effort Required)</li><li>CE’s are expected to help identify projects through spend analytics and opportunity identification.</li><li>CE‘s manage strategic and sourcing projects as assigned by Commodity Management and upon approval of project charter detailing scope, milestones, objectives, timeline</li><li>Manage end-to-end own sourcing project from ideation to contract execution and ordering.</li><li>Sourcing activities to be based on the guidelines in the commodity playbook and other relevant documentation (Standard Operating Procedures)</li><li>Set selection criteria for the suppliers to be invited in RFX’s.</li><li>Understand suppliers and their capabilities.</li><li>Enforce use and acceptance of TE contract templates with all suppliers.</li><li>Collecting supplier quotations.</li><li>Comparing supplier offered prices and proposals.</li><li>Calculate savings as per the quotations.</li><li>Agree on which supplier to select with Commodity Management and/or Stakeholders</li><li>Report productivity in relevant system</li><li>Manage own contracts (redlining, alignment with stakeholders, negotiation with suppliers, interaction with Legal dept.) up to final execution</li><li>Ensure executed contracts are properly uploaded in the contract repository</li><li>Support implementing new contracts, and uploading metadata to contract database</li><li>Participate in Global/Regional Commodity supplier review and internal meetings with TE Stakeholders as required</li><li>Provide commodity specific training to new joiners (buyers)</li><li>Ensure compliance with applicable TE policies</li><li>Contribute to continuous improvement initiatives within the function, ensuring that improvements are incorporated in the work routine</li><li>Build relationship with key stakeholders including suppliers</li><li>Build strong relationship with Commodity Management &amp; Buyers</li><li>Attend team meetings and trainings as required.</li></ul> Requirements: <ul><li>Good Experience in Indirect Procurement (5+ years).</li><li>Previous experience in Strategic Sourcing preferred.</li><li>Good of MS office; very good Excel and other relevant tools for the function.</li><li>SAP PR2, S/4.</li><li>Good communication and organization skill.&nbsp;</li><li>Contract Management Literacy.</li><li>Very good English language skills in speech and writing + additional language on top preferred.</li><li>Diversified Industrial Products/Manufacturing industry experience preferred.</li><li>Good command of other languages is a very important asset.</li></ul>

Responsibilities:&nbsp; <ul><li>Oversee daily operations of the Transaction Delivery Team, reporting to the Transaction Delivery Supervisor.</li><li>Track and manage transaction case volume to ensure balanced workload and timely processing.</li><li>Facilitate communication and coordination with key departments for seamless transaction processing.</li><li>Analyze current processes to identify gaps and implement improvements for enhanced efficiency and productivity.</li><li>Conduct regular quality checks and audits to ensure accuracy and integrity of transaction data.</li><li>Provide ongoing support, guidance, and constructive feedback to team members for their development and performance.</li><li>Serve as the primary liaison for HR Business Partners and Centers of Excellence, handling escalations to ensure prompt issue resolution.</li><li>Address and resolve complaints in a timely manner to maintain compliance with regulatory requirements and company policies.</li></ul> Requirements: Qualifications and Experience Essential:&nbsp; <ul><li>4+ years of relevant experience</li><li>Proficient in data entry and maintenance in HR systems (Workday preferred).</li><li>Prior experience in leading transactional processing of HR data, including historical and retroactive corrections.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Demonstrated ability to communicate effectively with multiple stakeholders.</li><li>Experience in performing quality review of completed personnel and organizational data change actions.</li><li>Experience in HR Shared Services or HR Operations.</li></ul> Preferred:&nbsp; <ul><li>Expertise in using HR systems, with a strong preference for Workday, including advanced functionalities and reporting capabilities.</li><li>Proven experience in managing projects, particularly those related to HR data and system implementations or upgrades.</li><li>Strong analytical skills with the ability to identify trends, root causes, and develop effective solutions to complex issues.</li><li>Demonstrated experience in leading and developing high-performing teams, including coaching, mentoring, and performance management.</li><li>Experience in identifying and implementing process improvements to enhance efficiency, accuracy, and service quality in HR operations.</li><li>In-depth understanding of HR compliance and regulatory requirements, with experience in ensuring adherence to these standards.</li><li>Strong customer service skills with a focus on delivering high-quality support and resolving issues promptly and effectively.</li><li>Experience in managing change within an organization, including communication, training, and support for new processes or systems.</li></ul>

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50 automation Jobs found

Transaction Delivery and Service Excellence Team Supervisor

Automation CCD/PLC Engineer

Packaging Engineering

SAP B1 Master Data and Process Improvement Specialist

Solution Account Manager

QA Tester

Senior Proactive Engineer

Solution Architect – WIFI

Indirect Procurement Analyst for Category Execution

HR Transaction Delivery Team Lead

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50 automation Jobs found

Transaction Delivery and Service Excellence Team Supervisor

Automation CCD/PLC Engineer

Packaging Engineering

SAP B1 Master Data and Process Improvement Specialist

Solution Account Manager

QA Tester

Senior Proactive Engineer

Solution Architect – WIFI

Indirect Procurement Analyst for Category Execution

HR Transaction Delivery Team Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.