Client Relationship Expert (HNI Sales)

Collections/AR Specialist

Regional Sales Manager

Finance Controller

AR & Collections Senior Analyst

AR Analyst

Responsibilities: <ul><li>Client Relationship Management: Build and maintain strong, long-term relationships with high-value clients to foster loyalty, retention, and portfolio growth opportunities.</li><li>Strategic Insight &amp; Collaboration: Analyze client trends and market insights to identify strategic opportunities, collaborating closely with team managers and cross-functional stakeholders.</li><li>Sales &amp; KPI Performance: Drive sales performance and achieve KPI targets through advanced clienteling techniques aligned with business objectives.</li><li>Product Expertise &amp; Storytelling: Demonstrate expert knowledge of products and collections, using compelling storytelling to enhance client engagement and strengthen brand identity.</li><li>Operational Excellence: Ensure operational excellence by adhering to company guidelines, maintaining compliance standards, and effectively utilizing internal tools to optimize processes and elevate the client experience.</li></ul> Requirements: <ul><li>Years of exp: 5+ years of HNI luxury retail experience would be required</li><li>Excellent verbal and written communication</li><li>Client handling and conflict resolution skills</li></ul>

Responsibilities: <ul><li>Provide excellent credit and collection activities to customers.</li><li>Apply knowledge and system resources to walk through customers and verify symptoms and issues.</li><li>Review and release orders related to assigned accounts that are placed on hold in a timely manner.</li><li>Ensure individual transaction management is based on client agreements.</li><li>Escalate delinquent customers to the team leader, supervisor, and division POC for warranty cancellation, credit hold, credit limit decrease, etc.</li><li>Assist in the training of new hires and/or collection trainees.</li><li>Collaborate with the team to generate operational improvement initiatives that strive to improve the teams efficiency.</li></ul> Requirements: <ul><li>1-3 Years of Exp.&nbsp;</li><li>BS Accountancy or Any Finance Course with Accounting Knowledge</li><li>Working Knowledge and understanding of job specific tasks and procedures, with some ability to apply knowledge to solve routine problems&nbsp;</li><li>Performs moderately complex tasks and follows established procedures.&nbsp;</li><li>Requires some problem solving skills and may seek guidance for more complex issues.&nbsp;</li><li>Works under general supervision and may have some autonomy in decision making within established guidelines.&nbsp;</li><li>Interacts with various stakeholders within the team or department and communicates effectively.&nbsp;</li><li>Expected to have no leadership skillset.&nbsp;</li><li>Follows business practices, process and procedures.&nbsp;</li><li>Expected to have discernment and can suggest ideas to improve ways of working.&nbsp;</li><li>Can able to express thoughts, opinion and ideas within the function&nbsp;</li><li>Flexibility not yet manifested&nbsp;</li></ul>

Role Overview:&nbsp; <ul><li>The Regional Sales Manager will be responsible for driving business development to achieve the sales objectives across the assigned countries in the region through effective distributor network, user demand generation. The role includes building and developing a high-performing local team and ensuring operational excellence to meet business objectives.</li></ul> Responsibilities:&nbsp; 1. Sales Management, Business Development to drive differential growth <ul><li>Achieve overall regional sales targets while ensuring growth of focused products and implementing initiatives to gain market share.</li></ul> 2. Drive Business Development to generate demand from users <ul><li>Co-create and execute plans for business development initiatives through demand generation modules for key products.</li></ul> 3. Competition Fighting &amp; Counteraction <ul><li>Assess competition in our key categories and implementing strategies to counter them with requisite plans</li></ul> 4. Pricing Management &amp; Margin Delivery <ul><li>Achieve targeted margin for focused products through mix improvement and implementing requisite pricing actions</li></ul> 5. Distributor/Importer Management <ul><li>Develop suitable distributors for business delivery and manage relationships while conducting appropriate performance reviews.</li></ul> 6. Drive Commercial Hygiene <ul><li>Manage receivables to ensure timely collections while minimizing financial exposure through appropriate payment terms</li></ul> Requirements:&nbsp; <ul><li>Education: Bachelor’s degree in business.</li><li>Experience: 10-12 years in Sales &amp; business development roles, including 3-4 years in regional management.</li><li>Languages: English and French. Industry Preference: Paint, Adhesives, Hardware, Cement, Construction Chemicals.&nbsp;</li></ul> Required Skillsets: <ul><li>Commercial &amp; Analytical</li><li>Entrepreneurial mindset with ability to spot opportunities.</li><li>Ability to lead teams &amp; set higher benchmark.</li></ul>

&nbsp;ROLE AND RESPONSIBILITIES The Financial Controller is responsible for the overall financial management of the manufacturing business as well as the regional office in the UAE. Leading a team of 4, the role focuses on business partnering, accounting, budgeting, forecasting, internal controls, compliance, audit, tax and treasury functions. Financial Accounting &amp; Reporting • Lead the Finance team to deliver accurate and timely accounting and reporting • Ensure compliance with local regulations, IFRS and Group policies • Lead annual budgeting and periodic forecasting processes • Provide stakeholders with reports and response to information requests. Business Partnering • Be a strong business partner to the site management team, working closely to grow the business, increase profitability and cash and achieve the Group’s business objectives. • Support the General Manager in analyzing business results and drivers, preparing slides for business reviews with local management team and Group. • Support the Commercial team in securing business including fast turnaround for quotations, new customer set up, having efficient processes as well as collections. • Support the Operations team with analysis and valuable insights, cost and variance reports. Compliance &amp; Controls •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with local regulations and Group’s policies and procedures such as Code of Ethics, Know Your Customer/Supplier, trade compliance regulations with a high level of integrity •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement key controls in accordance with the Groups standards •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluate business processes for efficiency and internal control improvement •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to identify risk and work with stakeholders to mitigate them •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with external and internal auditors to deliver desired outcomes Treasury &amp; Secretarial •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Compliance with the Group’s Treasury policy •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide accurate cash-flow forecasting •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor and manage working capital, capex and cash •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee banking, insurance and company secretarial matters Cost Recharge &amp; Transfer Pricing •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversees financial operations for both the Dubai manufacturing site and regional office. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the cost recharge process for global support activities, ensuring transparency and compliance with intercompany agreements. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with finance teams in Indonesia, Thailand, and Hungary to align cost allocation methodologies. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain robust transfer pricing documentation and ensure alignment with OECD guidelines. Tax Grant Compliance •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the gatekeeper for business activities under the 0% tax grant, ensuring operations remain within approved scope. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor and document business transactions to demonstrate ongoing compliance with grant conditions. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Liaise with legal and tax advisors to manage risks and respond to regulatory inquiries. Risk Management &amp; Governance •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct regular risk assessments across financial operations, including cost recharge, transfer pricing, AR, and banking. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactively identify and escalate financial risks, and lead cross-functional resolution efforts. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support internal and external audits, ensuring readiness and transparency. Strategic Collaboration •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Partner with global and regional finance teams to drive operational efficiency and financial integrity. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate knowledge sharing and process harmonization across sites. QUALIFICATIONS AND EDUCATION REQUIREMENTS •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Degree in Accounting •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;More than 15 years of experience with recent years as a Financial Controller in a manufacturing MNC •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands on experience in costing and manufacturing finance, •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong working knowledge of accounting, reporting, budgeting, forecasting, internal controls, compliance, audit, tax and treasury functions. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with IFRS and UAE regulations •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands on experience reporting in Hyperion/Cognos •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong business partner to General Manager, Operations Manager and other functional heads •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, influencing and communication skills, strong drive for results, analytical, good organization and with the ability to work with different cultures and all levels of an organization. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in ERP systems - SAP and advanced Excel. •Ability to thrive in a fast-paced, matrixed organization.

Responsibilities: <ul><li>Supervise the AR &amp; Collections team with 2-7 direct reports, providing leadership, mentorship, and fostering a collaborative work environment to drive performance and professional development.</li><li>Contribute to the development and implementation policies and procedures for the AR&amp; Collections process, ensuring alignment with the company’s financial goals and risk management strategies.</li><li>Collaborate with cross-functional teams, including finance, sales, and operations, to optimize the AR&amp; Collections process and enhance overall performance.</li><li>Ensure compliance with relevant internal policies, accounting standards, and regulatory requirements related to accounts receivable and collections.</li><li>Prepare and present comprehensive reports on AR &amp; Collections performance, providing insights into outstanding balances, cash flow, and collection effectiveness to senior management.</li><li>Act as a key point of contact for escalated issues related to accounts receivable and collections, facilitating resolutions and maintaining strong customer relationships.</li><li>Monitor the performance of the AR &amp; Collections function, implementing strategies to improve collection rates and reduce days sales outstanding (DSO).</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>4 -7 years of experience in AR &amp; Collection.</li><li>Strong analytical skills with the ability to interpret financial data and generate reports.</li><li>Excellent attention to detail and ability to work under tight deadlines</li><li>Strong leadership and people management skills</li><li>Excellent negotiation and communication skills, with a customer-focused approach.</li></ul>

Responsibilities: <ul><li>Receive and deposit customer payments accurately and in a timely manner, ensuring all transactions are recorded correctly and cash remittances are applied to customer accounts.</li><li>Prepare and maintain accounts receivable reports that provide insights into outstanding balances, cash flow, and collection performance, while posting AR activity to the general ledger to ensure compliance with accounting standards.</li><li>Communicate and negotiate with customers regarding adjustments, deductions, and delinquent accounts to facilitate payment arrangements and resolve outstanding balances.</li><li>Collaborate with internal teams, including finance and sales, to align on collection strategies and ensure accurate accounting practices.</li><li>Manage accounts that are in default, performing recovery workouts and implementing strategies to recover outstanding amounts while minimizing losses.</li><li>Contribute to the development and implementation policies for managing delinquent accounts to ensure effective collection practices and minimize financial risk.</li><li>Process adjustments and write-offs for uncollectible balances in accordance with company policies and procedures.</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Minimum 3 years of relevant experience in collections or accounts receivable.</li><li>Strong analytical skills with the ability to interpret financial data and generate reports.</li><li>Excellent attention to detail and ability to work under tight deadlines.</li><li>Conversational English B2 Flexible.</li></ul>

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6 collections Jobs found

Client Relationship Expert (HNI Sales)

Collections/AR Specialist

Regional Sales Manager

Finance Controller

AR & Collections Senior Analyst

AR Analyst

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6 collections Jobs found

Client Relationship Expert (HNI Sales)

Collections/AR Specialist

Regional Sales Manager

Finance Controller

AR & Collections Senior Analyst

AR Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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