HR Transaction Delivery Analyst

Cloud Engineer

Payroll Specialist - Specialized Service

Product Engineer II

Senior Digital Marketing Analyst/ABM Lead

Public Sector Delivery Lead

Sales Representative

Branch Manager - Freight Forwarding

HR Reporting Analyst

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for the implementation, testing, optimization and virtualization of cloud infrastructure across on-premise, cloud and network infrastructure.</li><li>Performs activities pertaining to cloud infrastructure deployment and performance to ensure delivery of cloud infrastructure solutions in alignment with service standards.</li><li>Perform OS and database hardening according to the Authority’s hardening guide.</li><li>Provision of new workload in a Cloud platform.</li><li>Integration of new workload to existing Common Services (eg backup, monitoring, etc).</li><li>Integration of new workload to AD, DNS and DHCP.</li><li>Collaborating with teams to assess current infrastructure and recommend cloud adoption strategies.</li><li>Work with different OEM/Vendor/subcontractor for implementation and integration.</li></ul> Requirements: <ul><li>Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.</li><li>Experience in Terraform will be an added advantage</li><li>Minimum 2 to 4 years IT experience.</li><li>Minimum 3 years of experience working as a System engineer within the operations environment.</li><li>Past working experience in Cloud environment is an advantage.</li><li>Excellent scheduling and multitasking skills</li><li>Meticulous and process-oriented.</li><li>Good, hard-working attitude with ability to work well under pressure.</li><li>Good communication skills English (written, spoken).</li><li>Good analytical skills with ability to work with others to resolve problems.</li><li>Good organization skills, with ability to properly document and track information.</li><li>Dynamic, customer oriented, experience working in a fast-paced environment</li></ul> Skills / Knowledge:&nbsp; <ul><li>Proficiency in one or more cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI). Strong knowledge of cloud services, features, and capabilities.</li></ul> Good Knowledge of following products will be advantageous: <ul><li>Linux</li><li>Unix</li><li>Active Directory/DNS</li><li>Good understanding of server, storage and networking concept</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Responsibilities:&nbsp; <ul><li>Utilize SolidWorks or Creo to create and modify detailed designs and drawings.</li><li>Lead Value Analysis/Value Engineering (VA/VE) projects to improve product efficiency and reduce costs.</li><li>Manage and execute engineering change orders (ECOs) to ensure product and documentation integrity.</li><li>Support non-conformance dispositioning by conducting root cause analysis and implementing corrective actions.</li><li>Collaborate on product standardization initiatives to streamline processes and reduce complexity.</li><li>Provide production support, troubleshoot technical issues, and partner with cross-functional teams to resolve challenges.</li><li>Drive continuous improvement through innovation and a solutions-oriented approach.</li><li>Maintain organized documentation and reporting to meet business and project requirements.</li></ul> Requirements: What your background should look like:&nbsp; <ul><li>Bachelor’s degree in engineering (Electrical, Mechanical or related field preferred).</li><li>3 yrs of product engineering experience</li><li>Proficiency in SolidWorks and Microsoft Office Products (Excel, Word, PowerPoint, etc.).</li><li>Experience with VA/VE, engineering change orders, and root cause analysis is essential.</li><li>Strong understanding of non-conformance dispositioning and problem-solving methodologies.</li><li>Excellent organizational skills with the ability to manage multiple tasks effectively.</li><li>Team player with outstanding collaboration and communication skills.</li><li>Experience with subsea electrical connectors, switches, fiber optics, mux cables and connectors is preferred.</li></ul>

Responsibilities: <ul><li>Develop ABM strategies and plans to drive awareness and engagement within target markets, delivering superior user experience to key customers.</li><li>Design &amp; implement tailored campaigns (email, social, content, paid ads) for targeted accounts.</li><li>Develop account-specific playbooks and messaging frameworks aligned with buyer journeys.</li><li>Partner with cross-functional (Sales, PM, Engineering) teams to ensure alignment between ABM/digital efforts and sales goals.</li><li>Deliver ABM insights actionable for online &amp; offline customer interactions based on an in-depth understanding of business and customer needs.</li><li>Manage website experience relevant to target customers and identify opportunities to improve navigation &amp; personalization experience for target customers.</li><li>Optimize workflows and tools (e.g., CRM integrations, automation platforms) to streamline ABM processes.</li><li>Stay ahead of ABM trends and emerging technologies, such as AI-driven personalization and predictive analytics.</li><li>Make recommendations on digital and ABM capabilities to enable the business unit to deliver an optimized and personalized customer experience across all channels.</li></ul> Requirements: Background &amp; Qualifications: <ul><li>Bachelor’s degree required.</li><li>Experience in digital marketing, including experience in Account-Based Marketing (ABM) within the B2B/SaaS, technology, or infrastructure industries (preferably in AI, cloud, data center companies, or ABM environments).</li><li>Experience with the whole process of an ABM/digital program from strategy, planning, execution, monitoring, measurement, and optimization.</li><li>Proficient in ABM platforms, CRM systems, data analysis (Adobe Analytics, Google Analytics), content publishing (AEM), and search and social media (Google Ads, LinkedIn, YouTube, Facebook, etc.). Proficient in MS Office.</li><li>Self-driven candidate who anticipates challenges, identifies opportunities for improvement, and initiates cross-functional partnerships to achieve goals without direct oversight.</li><li>Strong data-driven decision-making mindset, with expertise in understanding enterprise buyer cycles, account scoring, and lead nurturing.</li><li>Clear storyteller able to translate data into actionable recommendations for cross-functional tea</li><li>Strong project management skills.</li><li>Good understanding of B2B customer journey, with customer-centric mindset.</li><li>Excellent interpersonal, organizational, and leadership skills.</li><li>Experience with website design, ABM/Personalized experience preferred.</li></ul>

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

Role Overview: <ul><li>As a Sales Representative, you will be responsible for promoting our pharmaceutical products to healthcare professionals and establishing strong relationships with key stakeholders.&nbsp;</li><li>Your role will be pivotal in driving sales, increasing product awareness, and ensuring that our products are well[1]positioned in the market.</li></ul> Responsibilities: Product Promotion:&nbsp; <ul><li>Effectively promote and detail products to healthcare professionals, including doctors, pharmacists, and hospital staff.</li></ul> Sales Targets:&nbsp; <ul><li>Achieve and exceed sales targets and objectives by implementing strategic sales plans and utilizing effective sales techniques.</li></ul> Relationship Management:&nbsp; <ul><li>Build and maintain strong, long-term relationships with healthcare professionals to enhance product visibility and brand loyalty.</li></ul> Market Analysis:&nbsp; <ul><li>Monitor market trends, competitor activities, and customer feedback to identify opportunities and address challenges.</li></ul> Educational Support:&nbsp; <ul><li>Provide accurate and relevant product information, including clinical data, benefits, and usage guidelines to healthcare professionals.</li></ul> Reporting:&nbsp; <ul><li>Maintain accurate records of sales activities, customer interactions, and market trends. Prepare and submit regular reports to management.</li></ul> Compliance:&nbsp; <ul><li>Ensure adherence to regulatory requirements and company policies during all interactions and promotional activities</li></ul> Requirements: <ul><li>Bachelor’s degree in Life Sciences, Pharmacy, Medicine, Nursing, or a related field.</li><li>Minimum 1 year proven experience as a Sales Representative or in a similar role within the pharmaceutical and/or diagnostic industry.</li><li>Strong understanding of pharmaceutical and/or diagnostic products, industry regulations, and healthcare practices.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Ability to build and maintain professional relationships with healthcare professionals.</li><li>Proficiency in using CRM software and MS Office Suite.</li><li>Valid driver’s license and willingness to travel within the assigned territory</li></ul>

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Responsibilities: <ul><li>The HR Transaction Delivery Analyst is responsible for managing and executing transactions in an efficient and timely manner and supporting the transactional operations within the GBS (Global Business Services) center.</li><li>This role will be based out of the Cluj, Romania / Manila, Philippines / TBD, Mexico office (select applicable location) and will involve performing detailed analysis of transactional data, assisting in the processing of financial transactions, and contributing to the improvement of transactional processes such as accounts payable, accounts receivable, payroll, and other related services.</li></ul> Major Responsibilities <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul> Requirements: <ul><li>A bachelor’s degree in accounting, Finance, Business Administration, or a related field.</li><li>A minimum of 2 years of experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills, with proficiency in Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>Attention to detail and a commitment to accuracy and quality in transaction processing.</li><li>Good communication and interpersonal skills, with the ability to work effectively in a team environment.</li><li>Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li><li>Knowledge of financial regulations and accounting standards relevant to transactional services.</li></ul>

Responsibilities: <ul><li>Collect, analyze, and report data on shared service operations, including performance metrics, service quality, and efficiency.</li><li>Identify and implement process improvements to enhance efficiency, reduce errors, and boost customer satisfaction.</li><li>Monitor shared service performance against targets and SLAs, reporting any deviations.</li><li>Communicate insights and recommendations to stakeholders through reports and presentations.</li><li>Develop and manage reporting tools and dashboards for real-time operational insights.</li><li>Ensure compliance with internal and external reporting standards to maintain high-quality service delivery.</li><li>Collaborate with operations, IT, and finance teams to gather data and contextualize findings.</li><li>Train staff on reporting tools and methodologies, providing support for reporting-related issues</li><li>Analyze trends to predict future performance and make strategic recommendations.</li><li>Conduct ad-hoc analyses based on management or departmental requests.</li><li>Utilize data visualization tools to highlight trends for leadership review.</li><li>Ensure the accuracy and integrity of generated data and reports.</li><li>Enhance existing reporting systems and explore new data presentation methods.</li><li>Stay informed on the latest reporting trends and technologies.</li></ul> Requirements: <ul><li>Bachelors degree in business, finance, economics, statistics, information technology, or a related field is often required.</li><li>2+ years of relevant experience in Reporting, Data Analysis, or a similar role</li><li>Database management and data warehousing knowledge</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Strong analytical skills to interpret complex data and turn it into actionable insights (e.g., the ability to perform statistical analysis and use data visualization techniques)</li><li>Ability to work with precision to ensure accuracy in reports and data analysis</li></ul>

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197 computer analysis Jobs found

HR Transaction Delivery Analyst

Cloud Engineer

Payroll Specialist - Specialized Service

Product Engineer II

Senior Digital Marketing Analyst/ABM Lead

Public Sector Delivery Lead

Sales Representative

Branch Manager - Freight Forwarding

HR Transaction Delivery Analyst

HR Reporting Analyst

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Skills

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197 computer analysis Jobs found

HR Transaction Delivery Analyst

Cloud Engineer

Payroll Specialist - Specialized Service

Product Engineer II

Senior Digital Marketing Analyst/ABM Lead

Public Sector Delivery Lead

Sales Representative

Branch Manager - Freight Forwarding

HR Transaction Delivery Analyst

HR Reporting Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.