Senior Consultant – Commercial Solutions

Sr R&D/Product DVL Engineer

Regional Sales Manager - North Africa

Customer Service / Order Management Specialist

Integrated Marketing Analyst –  Digital & Distribution, APAC

Accounts Payable Manager

Learning Management Specialist

Facility Mechanic

Document Control Lead

Product GTM lead

The RoleTo provide expertise, advice, support, report on, and lead large scale/complex supply chain solution projects that optimises organisational value chain integration and performance, underpinned by supply chain and logistics capabilities. The Senior Consultant is experienced in leading cross-functional teams, conducting analysis, providing recommendations and guidance towards the delivery of strategic multiple large-scale supply chain solutions projects. Expected to work closely with clients to understand their business needs, identify opportunities for improvement and design solutions to optimise their supply chains. Manages and balance the requirements between business objectives and project requirements.&nbsp;Recognise trends, patterns, or themes in complex data, and leverages experience to solve complex problems.&nbsp;Understands the importance of project governance, stakeholder management, commercial models, and managing project teams. Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Grow clients and revenue.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Overseer quality of analysis and solution teams outputs ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design the test methodology and success criteria for value-chain improvement solutions across multiple capabilities and regions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate cross functional business improvement and solutions development workshops.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Obtain and document client requirements to enable design of integrated fit-for-purpose business solutions that improve client’s value chain.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management of prospective client pipeline by evaluating and qualifying solution leads·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project team performance management Minimum RequirementsQualifications required&nbsp;<ul><li>B.Eng Industrial or BCom Logistics (Honours) or BCom Supply Chain Management (Honours) [NQF level 7 or higher]&nbsp;</li></ul>Skills and experience required<ul><li class="ql-align-justify">8 - 12 years relevant work experience (operations and/or solution design role)</li><li class="ql-indent-1 ql-align-justify">Applies supply chain management knowledge, solves problems in the supply chain using this knowledge.</li><li class="ql-align-justify">Proven track record of leadership and managing project teams</li><li class="ql-indent-1 ql-align-justify">The ability to inspire, motivate and direct individuals to take ownership of-, and achieve desired outputs.</li><li class="ql-indent-1 ql-align-justify">Establishes an atmosphere of trust and mutual respect between team members. </li><li class="ql-indent-1 ql-align-justify">Clearly articulates a goal and purpose to ensure alignment of team members towards a desired objective.</li><li class="ql-indent-1 ql-align-justify">Manages performance of team members.&nbsp;&nbsp;</li><li class="ql-indent-1 ql-align-justify">Provides performance feedback to team members in a constructive manner</li><li class="ql-align-justify">Proven track record of delivering successful projects</li><li class="ql-indent-1 ql-align-justify">The ability to ensure high standards of accuracy, quality, and service delivery to meet and exceed client expectations.</li><li class="ql-indent-1 ql-align-justify">Applies knowledge, tools, and technical expertise to support value creation, tailoring it to the specific needs of the client.</li><li class="ql-align-justify">Thorough understanding of capabilities offered by our client.</li><li class="ql-align-justify">Understanding of financial and management accounting (commercial models).</li><li class="ql-align-justify">Demonstrated understanding of supply chain costs, cost drivers and cost efficiencies levers.</li><li class="ql-align-justify">Ability to review business analysis process and deliverables in order to recommend improvements.</li><li class="ql-align-justify">Exceptional analytical skills.</li><li class="ql-align-justify">Creating &amp; delivering professional presentations.</li><li class="ql-align-justify">Written and verbal communication, including technical writing skills.</li><li class="ql-align-justify">Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition to/outside of normal business hours).</li><li class="ql-align-justify">Plan, manage and account for own time according to tasks’ priorities with a high attention to detail.</li><li class="ql-align-justify">Self-motivated and proactive.</li><li class="ql-align-justify">Able to think logical and objectively with the ability to be innovative in approach and solution design / problem solving.</li><li class="ql-align-justify">Willingness to travel (predominantly Africa, ad-hoc).</li></ul>

Role Description: <ul><li>As Sr R&amp;D/PRODUCT DVL ENGINEER in Digital Data &amp; Networks (DDN) Business Unit, you will work in a global sustaining engineering team responsible for the continued support and evolution of production parts and products throughout their lifecycle.</li><li>This includes driving product lifecycle management, product extensions, rapid NPIs, VAVE initiatives, sustainability improvements, material and process changes, and manufacturing location transfers.</li><li>The role also involves providing technical support to plants, suppliers, and customers to ensure continuity, quality, and cost optimization.&nbsp;</li></ul> Responsibilities: <ul><li>Responsible for sustaining activities for the Antenna, RF, COAX cable and connector product lines.</li><li>Execute critical engineering projects, including manufacturing transfers, sustaining, product extensions, cost reduction (VAVE), sustainability and rapid New Product Introduction.</li><li>Represent engineering in customer meetings, project meetings and site visits, providing technical support and insights as needed.</li><li>Support the complete product life cycle (Design updates, Creation of product specifications, 3D/2D modeling, Prototyping, Product testing, Product qualification, Project Execution &amp; Sustaining till product end of life).</li><li>Work closely with PM and other cross functions in getting the right and clear requirements to make engineering evaluation/proposal to update the design.&nbsp;</li><li>Follow sustaining Project Process to support project team from PDE perspective to complete Project on time, quality and budget.</li><li>Technical support for customers, sales, PM and plant team. Define &amp; coordinate with test lab for necessary qualification testing, engineering analysis, trouble shooting and verification.&nbsp;</li><li>Apply engineering is the best practice to reduce costs and sustain exiting products to meet customers’ cost targets.</li><li>2D &amp; 3D drawing creation (Creo and SolidWorks Preferred) and release as per our client and procedures through ECR/ECN/PCN processes.</li></ul> Requirements: <ul><li>Bachelor’s degree in mechanical, or a related Engineering discipline; advanced degree preferred.</li><li>8+ years working experience as new product development or sustaining engineering related positions including 3+ years of working experience on product development of Antenna, RF, COAX cable and connector.</li><li>Strong foundation in mechanical engineering principles with proven application in product development.</li><li>This position is highly technical and requires an individual who can work independently.</li><li>Understanding product compliance certification and qualification testing.&nbsp;</li><li>Experience in design for manufacturing and assembly (DFMA), design for cost (DFC), design for manufacturing (DFM)</li><li>Demonstrated problem-solving and root cause analysis.</li><li>Proven expertise in sustaining engineering and product lifecycle support, including design enhancements, prototyping, testing, and cost/productivity improvements (VAVE).</li><li>Understanding of product lifecycle management (PLM) and new product development (NPD) processes.</li><li>Hands-on experience with modern design and analysis tools including 3D CAD, modeling, Geometric Dimensioning &amp; Tolerancing (GD&amp;T), and simulation tools.</li><li>Knowledge of manufacturing processes such as machining, molding, stamping, and plating.</li><li>Basic understanding of quality tools and methodologies such as FMEA, Six Sigma, DOE, 8D, etc.</li></ul>

Responsibilities: Market and customer development assessment <ul><li>Provide market, regulatory, customer and competition landscape: outlook, insights and 5 years forecast&nbsp;</li><li>Conduct research of cigarettes manufacturers in Africa and intelligence on manufacturing production volume and consumptions</li><li>Conduct research of customer products, key buying factors and next best alternatives</li><li>Insights and updates on Sanctions, Regulatory, government intervention e.g. taxation, bans [Content and what it means to Our client]&nbsp;</li><li>Consumer and product research: Conventional cigarettes type [format, brand board, types of tobacco, exports and imports distribution channels]&nbsp;</li><li>Consumer and product research: Reduced Risk Product (RRP) / Next Generation Product (NGP) cigarettes type [format, brand board, types of tobacco, exports and imports distribution channels]&nbsp;</li><li>SWOT analysis</li><li>Sourcing needs: what are the roadblocks and what is require?&nbsp;</li><li>Appetite for new product launches.</li><li>How does the deal work for IMB, BAT who sold their business but has opportunity to reengage after 2/3 years?</li><li>Secure meetings for Our client with targeted customers including Top to Top meeting</li><li>Assess opportunity to work with traders&nbsp;</li><li>Market trend analysis and competitor activity in region</li><li>Effective market and customer reporting</li></ul> Customer Management&nbsp; <ul><li>Comprehensive understanding of customers’ market dynamics, segments and trends</li><li>Co-ordination of sales activity to maximise sales opportunities</li><li>Maintain relationships with customers, prospects and participate in key customer meetings</li><li>Develop support tools and support cross functional to provide customer ease of working&nbsp;</li><li>Customer Strategy, Plan and implementation&nbsp;</li><li>Sustainable customer lifetime growth</li><li>Prepare sales contracts ensuring adherence to law-established rules and guidelines</li><li>Effective and relevant customer meetings</li><li>Annual customer relationship contact plan</li><li>Effective delegation of activity within team</li><li>Cross functional team mapping [between customers and Our client team] and secure cross business engagement</li><li>Ensure thorough and disciplined use of key tools aligned with Our client Ruby framework</li><li>Monthly Performance Dashboard to track progress, with year-end projections and SMART action plans in Opportunity Pipeline Tracker</li><li>Continuous Review of customer performance versus the annual plan and budget with creation of action plans to address under performance</li></ul> Sales Planning and Development&nbsp; <ul><li>Promote Our client value proposition and market presence</li><li>Promote and sell Our client solutions by establishing key contacts and developing relationships with target customers</li><li>Generate new enquiries from existing customers, prospecting of new customers within Africa&nbsp;</li><li>Identify and create new opportunities to deliver growth in revenue and profitability&nbsp;</li><li>Management of sales pipeline through Opportunity Pipeline Tracker</li><li>Create and implement Africa’s 5 years strategy plan</li><li>Delivery of market segmentation matrix</li><li>Longer term product lifecycle considerations [Dual sourcing strategy for existing SKUs, and in-house avoidance]&nbsp;</li><li>Ensure thorough and disciplined use of Opportunity Pipeline Tracker</li><li>Our client solutions [Scientific services included] mapping across customers and market&nbsp;</li><li>Secure innovation session with brand owners and decision makers</li><li>Market trend analysis and competitor activity in region</li><li>Longer term product lifecycle considerations</li><li>Effective market and customer reporting</li><li>Monthly Performance Tracker to track progress</li><li>Accurate forecasting and Monthly reporting&nbsp;</li><li>Tracking performance through Salesforce.com</li></ul> Requirements: <ul><li>Bachelor’s degree in business or equivalent discipline</li><li>At least 10 years of sales and account management experience with a minimum of 5 years prior experience in the tobacco industry (must have)</li><li>Fluent in English (both written and spoken) and nice to have local African languages</li><li>Excellent coordination and communication skills to address internal and external teams</li><li>Ability to travel frequently internationally to meet partners and customers</li><li>Excellent analytical skills; Energetic self-starter possessing self-confidence and maturity&nbsp;</li><li>Very good presentation skills and attention to detail&nbsp;</li><li>Passion for sales and business growth&nbsp;</li><li>Project management skills</li><li>Highly self-motivated, ambitious, resourceful and driven</li><li>Excellent leadership, influencing and listening skills</li><li class="ql-align-justify">Good understanding of business processes, including sales, supply chain and customer service</li></ul>

Responsibilities: Order Entry: <ul><li>Download customer orders and forecasts from customer portals, organize, and enter into SAP system.</li><li>Work with customers, sales, and planners to resolve system alerts and ensure order and forecast accuracy.</li></ul> Material &amp; Delivery Tracking <ul><li>Coordinate with internal planners to expedite materials, manage inbound stock, and ensure timely shipment from warehouse.</li><li>Track delivery to customer sites, covering new project samples, mass production, and aftermarket requirements.</li><li>Familiar with VMI/CMI processes; monitor stock levels, replenish in time, and track quantities consumed but not invoiced, as well as received but not yet&nbsp;</li><li>consumed inventory.</li></ul> Accounts Receivable Control: <ul><li>Follow up on overdue payments with customers.</li><li>Support sales in achieving monthly collection targets.</li></ul> Quality Issue Handling: <ul><li>Use SAP to process returns, replacements, or refunds for confirmed quality issues.</li></ul> Customer Special Requirements: <ul><li>Understand customer-specific shipping requirements (labels, delivery notes, returnable packaging, etc.) and prepare work instructions for warehouse in&nbsp;</li><li>advance.</li><li>Perform monthly reconciliation with customer statements and notify Finance for invoicing.</li></ul> Other Support: <ul><li>Assist sales with price applications and adjustments.</li><li>Handle related paperwork such as new account creation, FOC, CR&amp;DR, Rebate, and Cost Claim requests.</li></ul> Requirements: <ul><li>Bachelor’s degree. CET-4 English level or above, with strong written business English skills.</li><li>Minimum 2 years of experience in order management, planning, or similar roles.</li><li>Strong coordination, communication, and problem-solving skills, with ability to work under pressure.</li><li>SAP system experience required.</li><li>Proficiency in MS Office (especially Excel)</li></ul>

Responsibilities: <ul><li>Work closely with TS Segment Mktg leadership to create a common vision for leveraging INDIRECT growth program &amp; distribution network and driving local for local approaches to advance segment &amp; BU goals.</li><li>Serve as a critical partner to BU Product &amp; Integrated Marketing and understand the key business drivers and levers for business success.</li><li>Initiative Digital &amp; Distribution marketing effective initiatives and align with key stakeholders &amp; partners to drive revenue results with marketing’s financial objectives &amp; budget.&nbsp;</li><li>Lead customer campaign effectiveness in both company APAC digital ecosystem and distribution networks, and push regional expansion, know-how and capability building.</li><li>Work closely with Product &amp; Integrated Marketing, Solutions Center, Channel teams, external agencies, distribution marketing staff, Key Account Managers, Global Account Managers, and Channel BU/Segment Marketing peers to develop messaging, tactics, and strategies that support strategic campaigns.</li><li>Drive awareness of relevant New Product Introductions (NPIs) through Channel Partners to ensure adoption and support revenue generation.</li><li>Manage and optimize agency relationships with a focus on media buying including paid search, programmatic, endemic, social media, CRM email.</li><li>For distribution efforts, collect and track Co-Op funded initiatives supporting TS Segment BUs, ensuring transparency and performance alignment.</li><li>Broader marketing metrics and success measurement will continue in collaboration with Channel Sales Enablement.</li><li>Perform customer analysis, segmenting customers into meaningful target groups and deploying precise marketing tactics based on actionable insights.</li><li>Increase lifetime value and reduce churn by engaging customers with the most targeted, relevant, and personalized content at each stage of the customer lifecycle.</li><li>Understand key customer segments and develop a linkage with distribution partner Voice of the Customer program outputs to refine messaging and customer campaigns.</li><li>Manage and motivate a team of Integrated Marketing Analyst, with an emphasis on talent development and engagement.&nbsp;</li><li>Influence Product Marketing who has ownership of project plans and successful completion of key BU marketing projects aligned with strategic business goals</li><li>Serve as liaison with regional Marketing in other BUs and other critical functions to drive global consistency, best practices and efficiencies related to Digital &amp; Distribution marketing processes and standards.</li><li>Partner with cross Segments teams to drive campaign effectiveness &amp; synergy of growth initiatives.</li><li>Partner with Digital team to build &amp; support initiatives in improving CX and business conversion.</li><li>Act as a role model for marketing, fostering, and promoting a mind-set and culture of customer-centric &amp; marketing excellence, and driving our clientOA.</li></ul> Requirements: <ul><li>BA – preferably advanced education and/or coursework, MBA degree preferred.</li><li>In-depth APAC marketing knowledge and experience with performance &amp; distribution marketing</li><li>5-10 years of integrated marketing experience in a B2B or technology company with a heavy focus on fragmented market development.</li><li>Proven expertise in B2B performance marketing, including Digital Marketing (SEM/SEO/Social), Media Planning/Buying, Campaign Development/Management and Analytics.</li><li>Strong business acumen, knowledge of the online medias, distribution partners, customer, competition, and issues impacting business coupled with the ability to use this information to shape communications and strategies.</li><li>Solid customer-centric customer journey design capability with excellent balance skillset of delivering quick-win performance and innovations for long-term.</li><li>Proven project management skills including conceptualization, driving alignment/change management, planning resources, managing deadlines and objectives, delivering analysis and recommendations.</li></ul>

Responsibilities: <ul><li>Lead, mentor, and develop the S2P Team Lead Associate and Associates.</li><li>Conduct regular performance reviews, coaching, and feedback sessions.</li><li>Monitor the invoice-to-pay cycle to guarantee timely and error-free payment processing.</li><li>Collaborate with regional Finance Controllers/Directors to identify and resolve issues.</li><li>Develop, maintain, and track operational metrics, scorecards, and KPIs aligned with SLAs.</li><li>Drive process automation and digital tool adoption to improve efficiency.</li><li>Identify and implement continuous improvement initiatives across S2P operations.</li><li>Build strong collaborative relationships with Global Process Owners and stakeholders.</li><li>Ensure compliance with tax regulations, internal controls, and corporate policies.</li><li>Support standardization and optimization of processes across supported entities.</li><li>Manage month-end close activities and A/P reporting.</li><li>Promote a culture of continuous learning, accountability, and high performance.</li></ul> Competencies &amp; Skills <ul><li>Strong understanding of end-to-end Source-to-Pay processes and enabling technologies.</li><li>Conflict resolution, team development, and motivation skills.</li><li>Strong communication and stakeholder management skills across internal and external partners.</li><li>Ability to influence and negotiate at various organizational levels.</li><li>Strong analytical and problem-solving capabilities.</li><li>Experience in leading organizational change and transformation initiatives.</li><li>Proficiency in English (and local language as applicable).</li><li>Strong skills in performance management, audit readiness, and risk mitigation.</li><li>Comfort with ambiguity, adaptability, and driving change in dynamic environments.</li><li>Strong collaboration mindset with focus on value creation and efficiency.</li><li>Proficiency in SAP; knowledge of ServiceNow (SNOW) is a plus.</li></ul>&nbsp;Requirements: Experience &amp; Educational Requirements <ul><li>5–7 years of relevant experience in a Financial Solutions Center supporting multiple countries/business units (preferably in industrial/manufacturing industries).</li><li>3–5 years of leadership/managerial experience, ideally within shared services or global business services.</li><li>Proven track record in achieving KPIs, SLAs, and customer satisfaction goals.</li><li>Strong accounting background with deep A/P and compliance knowledge.</li><li>Graduate degree in Finance, Accounting, or equivalent experience.</li><li>Experience in managing culturally diverse, global teams.</li></ul>

Responsibilities: LMS Management:&nbsp; <ul><li>Assist with maintaining the Docebo LMS, including tasks such as workflow configuration, business rules, and permission management.</li></ul> Content Management: <ul><li>Upload and organize training materials and courses within the LMS. Ensure that all content is up-to-date, relevant, and consistent. Video editing.</li></ul> User Support:&nbsp; <ul><li>Provide technical support and troubleshooting assistance to internal teams. </li><li>Address and resolve any issues related to the LMS.</li></ul> Continuous Improvement:&nbsp; <ul><li>Assist with evolution of the platform and evaluation of new complementary solutions to add value for learners. </li><li>Examples include: adding multiple language support, closed captioning, and more.</li></ul> System Updates and Maintenance:&nbsp; <ul><li>Stay informed about updates and new features of Docebo and their impact on our learners. Update our configuration as needed based on platform upgrades.&nbsp;</li></ul> Use Case Expansion:&nbsp; <ul><li>Extend our current usage, which is focused on customer education, to internal training and employee on boarding, including integration with our HRIS.</li></ul> Reporting and Analytics:&nbsp; <ul><li>Generate and analyze reports on user behavior and overall system usage. Use data to make recommendations for improvements to affect user outcomes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Education, Information Technology, a related field, or equivalent experience is required.</li><li>Prior 3+ years’ experience managing an LMS, preferably Docebo.</li><li>Strong technical and analytical skills to troubleshoot and resolve system and integration issues.</li><li>Experience with data integrations between systems (Workato, Docebo Connect, Webhooks, APIs, etc.).</li><li>Excellent organizational skills and attention to detail.</li><li>Analytical skills with experience in generating and interpreting reports and developing proposals for improvement.</li><li>Experience with video and audio editing.</li><li>Experience managing online training content.</li></ul>

Responsibilities: <ul><li>Perform preventive and corrective maintenance, troubleshooting, and repairs on facility infrastructure and critical utilities, including HVAC systems for cleanroom environment, compressed air and vacuum systems, clean utilities (WFI, purified water, clean steam), boilers, chillers, temperature control units, and effluent water treatment equipment.</li><li>Support equipment setup, calibration, qualification, and creation of maintenance plans of facility utilities and equipment.</li><li>Conduct round and inspection to monitor system performance and proactively address issues.</li><li>Ensure proper gowning, cleanliness, and contamination control practices when working in classified cleanroom environments.</li><li>Document all maintenance activities accurately in maintenance logs, work orders, and computerized maintenance management systems (CMMS).</li><li>Collaborate with Engineering, Manufacturing, and Quality to support equipment investigations, deviations, and continuous improvement initiatives.</li><li>Follow all safety procedures, including lockout/tagout, confined space, and PPE use; actively contribute to a culture of workplace safety and compliance.</li><li>Maintain spare parts inventory, tools, and maintenance supplies in an organized and audit-ready condition.</li><li>Participate in training and cross-functional activities to support plant startup and readiness for regulatory inspections.</li><li>Provide technical support of production activities during absence of production support team members or when bandwidth is insufficient.</li></ul> Requirements:﻿ <ul><li>High school diploma or technical certificate required, Associate’s degree in a mechanical or technical field preferred.</li><li>3+ years of experience as a mechanic or technician maintaining utilities or facilities infrastructure in a pharmaceutical, biotech, or regulated manufacturing environment.</li><li>Experience with pharmaceutical manufacturing equipment and cleanroom protocols is highly desirable.</li><li>Strong troubleshooting skills for mechanical, electrical, and control system issues.</li><li>Familiarity with building management systems (BMS) and alarm monitoring systems.</li><li>Solid electrical and controls experience with automated systems, inspection machines, robotics, and camera systems highly preferred.</li><li>Understanding of cGMP, contamination control, and safety regulations (OSHA, FDA, EU Annex 1).</li><li>Ability to read and interpret mechanical drawings, equipment manuals, and SOPs.</li><li>Familiarity with CMMS platforms and basic computer skills (e.g., Microsoft Office).</li><li>Self-motivated with strong attention to detail, problem-solving skills, and the ability to work independently or in a team.</li><li>Willingness to work flexible hours, including weekends or off-shifts during production or commissioning activities.</li></ul> Work Environment: <ul><li>Hands-on role in a regulated, sterile pharmaceutical manufacturing facility with strict safety and aseptic requirements.</li><li>Requires frequent gowning, standing, and work in confined or classified areas.</li><li>Fast-paced startup environment, requiring adaptability, initiative, and a collaborative mindset.</li><li>Occasional lifting of heavy tools or parts; use of ladders, lifts, and hand tools required.</li><li>Physical requirements include lifting climbing ladders, electrical troubleshooting, and working with hand and power tools</li></ul>

Role Description: <ul><li>The Document Control Lead will serve as a key quality function responsible for establishing, maintaining, and managing the document control systems critical to ensuring regulatory compliance, data integrity, and operational readiness for a greenfield sterile injectable IV bag manufacturing facility.</li><li>This role will drive the creation, organization, distribution, and maintenance of all controlled documentation required to support GMP operations, regulatory submissions, and inspection readiness.</li><li>The incumbent will play a vital role in building document management systems during site startup and ensure robust control throughout the facility lifecycle.</li><li>This role will also be the site technical resource for coordination and qualification of corporate quality electronic document systems including Trackwise, Learning Management System, and the Document Control System.</li></ul> Responsibilities: <ul><li>Develop and implement comprehensive document control systems aligned with FDA cGMP, ICH, ISO, and company quality standards.</li><li>Manage the creation, review, approval, issuance, and archival of controlled documents including SOPs, batch records, forms, protocols, and reports.</li><li>Establish electronic document management systems (EDMS) and ensure proper system validation and security controls are in place.</li><li>Lead training initiatives for site personnel on document control processes, document authoring standards, and compliance requirements.</li><li>Coordinate cross-functional document reviews, version control, change management, and timely issuance of current documents to ensure operational readiness.</li><li>Monitor and ensure compliance with controlled document workflows, ensuring timely processing and adherence to procedural timelines.</li><li>Support regulatory inspections, internal audits, and external audits by providing controlled document access, retrieval, and documentation support.</li><li>Maintain accurate and organized archives (both physical and electronic) to ensure data integrity, traceability, and inspection readiness.</li><li>Collaborate with Quality Assurance, Validation, Operations, Engineering, and Regulatory Affairs to ensure alignment of document control processes.</li><li>Continuously improve document control processes, leveraging automation, best practices, and compliance trends to ensure long-term system robustness.</li></ul> Requirements: Qualifications/Experience: <ul><li>Bachelor’s degree in Life Sciences, Quality Management, or related field.</li><li>5+ years of experience in GMP-regulated pharmaceutical document control, preferably in sterile manufacturing.</li><li>Prior experience implementing or managing electronic document management systems (EDMS) strongly preferred.</li><li>Strong understanding of FDA cGMP, ICH, ISO 9001, and data integrity principles.</li><li>Experience supporting regulatory inspections and audits.</li></ul> Skills/Competencies: <ul><li>Expertise in controlled document management principles and electronic systems.</li><li>Strong attention to detail, accuracy, and compliance.</li><li>Excellent organizational and time management skills.</li><li>Ability to manage multiple priorities and document workflows simultaneously.</li><li>Strong cross-functional collaboration and communication skills.</li><li>Proficiency in EDMS platforms, document lifecycle management, and version control.</li><li>Ability to work in a greenfield/startup environment and build systems from the ground up.</li></ul>

Responsibilities: <ul><li>Drive creation of Adoption Agreement Templates.</li><li>Create customer Positioning &amp; Targeting (segments, verticals, target audiences).</li><li>Create GTM Phased-Release Plan (segments, verticals, target audiences).</li><li>Create Proof Point &amp; Drive Proof Point Updates.</li><li>Create Sales &amp; Onboarding Content (Pitches, Feature Lists, &amp; Sales Guides) to showcase product values and competitive advantages that truly resonate with our customers.</li><li>Create Solutioning &amp; Support Content (non-technical solutioning, escalations, etc.).</li><li>Identify &amp; define requirements for technical documents needed for integration &amp; technical teams to drive adoption.</li><li>Define scalability requirements &amp; deliverables required of dependent teams.</li><li>Create Sales Playbook Content (Vertical, Use-Case, &amp; Segment).</li><li>Define requirements and validate effectiveness of enablement tools and systems.</li><li>Lead Sales Training &amp; Office Hours (merchant &amp; partner).</li><li>Support Marketing at scale.</li></ul> Requirements: <ul><li>Strong technical background with the ability to understand and discuss architectural concepts, prioritize feature trade-offs, and identify new opportunities with technical team members.&nbsp;</li><li>Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience.</li><li>Excellent analytical, problem-solving, and decision-making skills.&nbsp;</li><li>Proven ability to lead and influence cross-functional teams in a fast-paced environment.&nbsp;</li><li>Minimum of 4 – 8 years of relevant work experience and a Bachelors degree or equivalent experience.</li><li>MBA or advanced degree preferred.</li></ul>

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26 content creation Jobs found

Senior Consultant – Commercial Solutions

Sr R&D/Product DVL Engineer

Regional Sales Manager - North Africa

Customer Service / Order Management Specialist

Integrated Marketing Analyst – Digital & Distribution, APAC

Accounts Payable Manager

Learning Management Specialist

Facility Mechanic

Document Control Lead

Product GTM lead

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26 content creation Jobs found

Senior Consultant – Commercial Solutions

Sr R&D/Product DVL Engineer

Regional Sales Manager - North Africa

Customer Service / Order Management Specialist

Integrated Marketing Analyst – Digital & Distribution, APAC

Accounts Payable Manager

Learning Management Specialist

Facility Mechanic

Document Control Lead

Product GTM lead

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WhiteCrow is on a mission to connect companies with the best talent across the globe.