International Customer Service Associate

Core Operations Manager

VP, IAM Program Manager

Inside Sales Representative

On-Premises Activator (Aperol)

AVP, Digital Analytics

Senior Reliability & Testing Engineer

MGR II Laboratory

127217 Senior Quality & Reliability Engineer

Responsibilities: <ul><li>Provides dedicated support to International shippers, primarily supporting US operations, ensuring a seamless customer experience.</li><li>Analyzes and resolves Preferred account issues, taking full end-to-end ownership of each case until final resolution.</li><li>Focuses on First Call Resolution by effectively navigating systems, identifying root causes, and coordinating solutions across functions.</li><li>Builds and maintains strong relationships with internal partners (e.g., Billing, Delivery Information, Operations, Brokerage) to facilitate timely and effective issue resolution.</li><li>Develops and maintains trusted relationships with external customers through a strong customer-focused approach and proactive communication.</li><li>Connects the dots across processes, systems, and teams to identify gaps, prevent repeat issues, and drive sustainable solutions.</li><li>Demonstrates out-of-the-box thinking when resolving non-standard or complex customer scenarios.</li><li>Maintains a strong customer advocacy mindset, balancing internal requirements with external customer expectations.</li><li>Makes outbound calls and follow-as needed to ensure clear communication and customer satisfaction throughout the resolution process.</li></ul> Requirements: <ul><li>High school diploma, GED, or international equivalent</li><li>Strong English oral and written communication skills, with the ability to communicate clearly with both internal and external customers</li><li>Strong problem-solving and analytical skills, with the ability to think holistically across end-to-end processes</li><li>Proven customer focus, with the ability to build and maintain effective working relationships with customers and internal stakeholders</li><li>Ability to navigate multiple systems and tools efficiently</li><li>Demonstrated ownership mindset and accountability for results</li><li>Previous customer service experience</li><li>Experience supporting International or US-based operations is an asset</li></ul> Additional Comments: <ul><li>The role will be based in Chennai.</li><li>US working hours required</li></ul>

Responsibilities: <ul><li>Core Network Operations: Manage and monitor the day-to-day operations of the core network elements, including MSC (Mobile Switching Center), GGSN/SGSN, EPC (Evolved Packet Core), and IMS (IP Multimedia Subsystem), to ensure high availability and quality of service.</li><li>Performance Optimization: Regularly assess and optimize network performance. Work with network engineers to analyze key performance indicators (KPIs) and implement improvements to enhance network reliability and efficiency.</li><li>Troubleshooting &amp; Incident Management: Lead the troubleshooting of core network issues, coordinating with technical teams to resolve incidents quickly and minimize service disruption.</li><li>Capacity Planning: Monitor and analyze traffic patterns to ensure that core network capacity meets current and projected demands.&nbsp;</li><li>Propose and implement capacity expansion plans as needed.</li><li>Vendor Coordination: Coordinate with external vendors for the maintenance, upgrades, and support of core network equipment.&nbsp;</li><li>Ensure that vendor service level agreements (SLAs) are met and that any issues are escalated and resolved efficiently.</li><li>Project Implementation: Support the implementation of network projects, including network upgrades, technology rollouts (e.g., 4G/5G), and new service introductions. Collaborate with project managers and other stakeholders to ensure successful project delivery.</li><li>Network Security &amp; Compliance: Ensure compliance with security protocols and regulatory standards, safeguarding the core network against cyber threats and maintaining data integrity.</li><li>Reporting &amp; Documentation: Maintain accurate documentation of core network architecture, configurations, and changes. Prepare regular reports on network performance, incidents, and capacity planning.</li><li>Continuous Improvement: Identify and recommend new technologies, tools, and practices to enhance core network operations and stay current with industry standards.</li></ul> Requirements: <ul><li>Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.</li><li>Professional certifications such as CCNA, CCNP, or certifications specific to mobile core network technologies.</li><li>8+ years of experience in telecommunications, with a focus on core network management in a mobile operator setting.</li><li>Proven experience with troubleshooting and incident resolution within mobile core networks.</li><li>Experience with 5G core network components and technologies.</li><li>Project management experience or certifications (e.g., PMP, …).</li><li>In-depth knowledge of core network architecture and protocols, including GSM, UMTS, LTE, IMS, and EPC.</li><li>Strong understanding of core network protocols such as SIP, Diameter, GTP, and IP routing.</li><li>Familiarity with network monitoring and management tools.</li><li>Knowledge of network security and compliance regulations.</li><li>Good communication and teamwork skills, with the ability to work across multiple teams and coordinate with vendors.</li><li>Strong organizational and project management skills, with the ability to prioritize tasks effectively.</li><li>Strong analytical and problem-solving skills for rapid issue resolutions.</li><li>Attention to detail with a proactive approach to identifying and addressing network issues.</li><li>Ability to work well in a fast-paced, dynamic environment.</li><li>Strong sense of responsibility and commitment to service quality.</li></ul>

Responsibilities: <ul><li>Support critical IAM (Identity and Access Management) programs by coordinating cross-functionally with IAM teams, Information Security teams, and business IT stakeholders to ensure successful project delivery</li><li>Deliver against short-term and long-term strategic objectives aligned with program goals</li><li>Identify, track, and drive resolution of program issues and risks; maintain decision logs, communication plans, and other program documentation to ensure clear audit traceability</li><li>Engage regularly with key stakeholders to communicate issues, risks, and decisions, and gather feedback on solutions impacting the organization</li><li>Establish and maintain program metrics and evaluation methods to measure performance, identify improvement areas, and ensure timely reporting throughout the program lifecycle</li><li>Prepare and present program status reports for sponsors and leadership</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience; technology or equivalent related field preferred, with a minimum of 10+ years of experience in Information</li><li>Technology OR in lieu of the Bachelors degree, a minimum of 12+ years of experience in Information Technology</li><li>Minimum of 10 years of experience managing large scale, cross functional project</li><li>Minimum of 10 years of experience in information technology, with a focus on information security in one or more of the following areas: IAM, security</li><li>operations, security architecture, policy/governance</li><li>Minimum of 10 years of experience supporting auditors, audit inquiries and adhoc reporting Solid management skills</li><li>Experience with metrics for assessing and reporting program progress, productivity and variance analysis</li><li>Strong problem solving skills</li><li>Strong oral and written communication (presentation) skills&nbsp;</li><li>Program Management Certified (PMP) preferred</li></ul>

Responsibilities: <ul><li>Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email).</li><li>Manage a high-volume, diverse portfolio of regional accounts across DACH, ensuring consistent engagement and follow-up.</li><li>Conduct regular customer check-ins to understand needs and identify growth opportunities.</li><li>Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits.</li><li>Lead pricing discussions and contract negotiations within defined frameworks.</li><li>Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation •	Act as the primary point of contact for assigned accounts, coordinating internally to deliver a seamless customer experience.</li><li>Identify and develop “hidden champions” within customer organizations to expand business potential.</li><li>Monitor HVAC-R market trends, competitor activity, and customer challenges to inform sales strategy.</li><li>Engage with agents and support indirect sales channels where relevant.</li><li>Proactively identify new opportunities within existing accounts and the wider market&nbsp;</li></ul> Requirements: <ul><li>1–3 years’ experience in sales, account management, or technical sales.</li><li>Proven ability to manage a broad portfolio with strong prioritization, time management, and follow-up discipline.</li><li>Experience working towards targets and sales quotas in a high-volume environment, with a results-driven mindset.</li><li>Strong communication skills, particularly in remote/digital customer engagement.</li><li>Customer-centric and solution-oriented approach, with the ability to build lasting relationships.</li><li>Experience using CRM tools and managing sales pipelines.&nbsp;</li><li>Technical curiosity and the ability to quickly understand and communicate product value.</li><li>Fluency in English and German&nbsp;</li></ul> Preferred Skills and Qualifications <ul><li>Experience within HVAC-R or a related technical industry.</li><li>Understanding of mechanical and/or electronic components.</li><li>Exposure to OEM customer environments.</li><li>Additional Eastern European language skills (French is highly desirable for the France-focused role).</li><li>Demonstrated proactive “hunter” mindset, with the ability to identify and pursue new opportunities.</li><li>Adaptability and flexibility in a fast-evolving, international sales environment.</li><li>Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email).</li><li>Manage a high-volume, diverse portfolio of regional accounts across DACH, ensuring consistent engagement and follow-up.</li><li>Conduct regular customer check-ins to understand needs and identify growth opportunities.</li><li>Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits.</li><li>Lead pricing discussions and contract negotiations within defined frameworks.</li><li>Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation</li></ul>

Responsibilities: Account Recruitment &amp; Management <ul><li>Outlet recruitment according to the Aperol On-premise channel plan</li><li>CCM “Perfect Store” co-creation &amp; execution within the relevant On-Premise perimeter (from visibility to consumer’s and Trade activation)</li><li>Maximize the pre-during and post On Premise consumer journey.</li><li>Jointly responsible for help guide and identify the right typology of POS/demand space for our brands. Identify the most influential outlets and venues where to build close partnerships and brand building activities.&nbsp;</li><li>Responsible for coordinating with POS suppliers appointed by CCM for implementation and execution of different activities contained in the marketing plans.&nbsp;</li><li>Contribute to the delivery of the On-Premise commercial objectives</li></ul> Brand Training &amp; Advocacy <ul><li>Deliver training sessions for Trade and Consumers at new and existing venues.</li><li>Act as the face of the brand, representing Brand values and lifestyle across all customer touchpoints.</li><li>Host On-premise Aperol activations and events to increase brand awareness and consumer engagement.</li></ul> Monitoring, Reporting &amp; Insight <ul><li>Monitor and report on compliance with agreed promotional programs and pricing guidelines.</li><li>Track spending and ROI.</li><li>Systematic venues auditing to confirm visibility, product availability, brand standards, opportunities &amp; challenges.</li><li>Submit weekly, monthly, and quarterly reports according to KPIs provided.</li><li>Provide market insights and recommendations to the broader Team.</li><li>Work closely with distributors, agencies, and the wider company APMs Team to maximize brand impact.&nbsp;</li></ul> Requirements: <ul><li>Commercial Skills: Proven sales or CCM experience in beverages industry and/or hospitality.</li><li>Travel Availability: Willing to travel frequently within the country.</li><li>Independence and Priority Management: Ability to work independently and manage priorities across market.</li><li>Passion for the Industry: Enthusiasm for the spirits industry and advocacy.&nbsp;</li><li>Relationship-Building Skills: Strong skills in building and influencing relationships.&nbsp;</li><li>Communication Skills: Excellent communication and presentation abilities in English.&nbsp;</li><li>Motivation and Drive: Self-motivated, target-driven, and able to thrive in a fast-paced environment.&nbsp;</li><li>Team Player: Strong team player adaptable to diverse cultures.&nbsp;</li></ul>

Responsibilities: Account Recruitment &amp; Management <ul><li>Outlet recruitment according to the Aperol On-premise channel plan</li><li>CCM “Perfect Store” co-creation &amp; execution within the relevant On-Premise perimeter (from visibility to consumer’s and Trade activation)</li><li>Maximize the pre-during and post On Premise consumer journey.</li><li>Jointly responsible for help guide and identify the right typology of POS/demand space for our brands. Identify the most influential outlets and venues where to build close partnerships and brand building activities.&nbsp;</li><li>Responsible for coordinating with POS suppliers appointed by CCM for implementation and execution of different activities contained in the marketing plans.&nbsp;</li><li>Contribute to the delivery of the On-Premise commercial objectives</li></ul> Brand Training &amp; Advocacy <ul><li>Deliver training sessions for Trade and Consumers at new and existing venues.</li><li>Act as the face of the brand, representing Brand values and lifestyle across all customer touchpoints.</li><li>Host On-premise Aperol activations and events to increase brand awareness and consumer engagement.</li></ul> Monitoring, Reporting &amp; Insight <ul><li>Monitor and report on compliance with agreed promotional programs and pricing guidelines.</li><li>Track spending and ROI.</li><li>Systematic venues auditing to confirm visibility, product availability, brand standards, opportunities &amp; challenges.</li><li>Submit weekly, monthly, and quarterly reports according to KPIs provided.</li><li>Provide market insights and recommendations to the broader Team.</li><li>Work closely with distributors, agencies, and the wider Campari APMs Team to maximize brand impact.&nbsp;</li></ul> Requirements: <ul><li>Commercial Skills: Proven sales or CCM experience in beverages industry and/or hospitality.</li><li>Travel Availability: Willing to travel frequently within the country.</li><li>Independence and Priority Management: Ability to work independently and manage priorities across market.</li><li>Passion for the Industry: Enthusiasm for the spirits industry and advocacy.&nbsp;</li><li>Relationship-Building Skills: Strong skills in building and influencing relationships.&nbsp;</li><li>Communication Skills: Excellent communication and presentation abilities in English.&nbsp;</li><li>Motivation and Drive: Self-motivated, target-driven, and able to thrive in a fast-paced environment.&nbsp;</li><li>Team Player: Strong team player adaptable to diverse cultures.&nbsp;</li></ul>

Responsibilities: <ul><li>Lead and deliver Digital Measurement Analytics for Digital Platforms in Agile methodology to drive digital data strategy that includes collection &amp; validation of data and reporting.</li><li>Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities.</li><li>Present analytical results and actionable recommendations to key stakeholders on a recurring cadence, and propose innovative analytics solutions to drive business growth and enhance the customer experience.</li><li>Responsible for team’s effective communication, project deliverables, coaching team on adhering to expected timelines, accuracy &amp; compliance with meticulous project management.</li><li>Lead internal initiatives, perform other duties and/or special projects, as assigned.</li></ul> Requirements: <ul><li>Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant Analytics experience.</li><li>Minimum 6+ years of relevant work experience in lieu of specified degree.</li><li>2+ years of experience in Digital or Web Analytics Domain utilizing tools such as Adobe or Google Analytics and 2+ years of experience in SAS or SQL.</li><li>1+ years of Experience in Managing People, Coordinating work, Supervising, Evaluating performance and ensuring employees are trained.</li><li>Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights.</li><li>Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner</li></ul>

Responsibilities: <ul><li>Break down high-level Reliability and Validation Strategies into detailed, executable test plans; define test sequencing, sample allocation, logistics, and schedule alignment.</li><li>Coordinate with internal R&amp;T labs, shared labs, suppliers, and third-party test houses for test execution.</li><li>Manage test readiness including sample build status, configuration control, and documentation completeness.</li><li>Coordinate sample logistics, shipment, and handling with manufacturing, suppliers, and test labs.</li><li>Support PO release, cost tracking, and budget adherence for validation and reliability testing.</li><li>Maintain accurate test status, schedules, costs, and results in the project management system.</li><li>Create, maintain, and issue detailed test plans, validation/reliability test reports, and complete auditable documentation packages.</li><li>Ensure traceability between test requirements, execution, and reported results.</li><li>Interface with Reliability Engineers, PDE, MPDE, Quality, Manufacturing, and Procurement teams.</li><li>Proactively identify risks, schedule constraints, and execution gaps; escalate as needed.</li></ul> Requirements: <ul><li>3–6 years of experience in test coordination, validation testing, reliability testing, or engineering project support.</li><li>Solid understanding of reliability and validation test environments (environmental, mechanical, electrical).</li><li>Experience coordinating with internal labs, external test houses, and suppliers.</li><li>Strong organizational and project tracking skills with high attention to detail.</li><li>Ability to manage multiple tests and priorities simultaneously.</li></ul> Preferred / Nice to Have: <ul><li>Hands-on background in reliability or validation testing.</li><li>Familiarity with industry standards: EIA, IEC, IPC, ISTA, or customer-specific validation requirements.</li><li>Experience with project management or test tracking systems.</li><li>Background supporting data center power, cable, or connector products.</li></ul>

Responsibilities: Undertake overall Responsibility:&nbsp; <ul><li>Manage in FA function and leading modern technology to coordinating with engineering to develop core Tech and able to expand to lab levels for daily delegated tasks to manage the related database consolidation.&nbsp;</li><li>Driving with company OA improvement on process or capability improvement to make lab goals achieved and support engineering to win in markets.&nbsp;</li></ul> Responsible for Strategy:&nbsp;&nbsp; <ul><li>Set clear FA direction goals and develop strategies with high-level visions that reframes what winning looks like and approaches to fulfil modern technology assignments in creative and meaningful ways.</li><li>Providing strategy for FA/Lab directions align with organization value drivers and tactics to key program execution with excellence and flexible. </li><li>Such as Identify FA team with right size, people skills and address technical assistance to design feasibility and make recommendations for necessary changes.</li><li>Transform stakeholders need and assess FA/Lab capability tried-and-true options for scenarios allocate resources to high priorities (people, cost $, management attention, sustainability etc) to significantly shorten the product design cycle and help bring products to market faster while ensuring high quality and performance. </li><li>also sorts of possibilities to creating an optimal flow to shaping up team to be more engaging and easier to follow.</li><li>With financial knowledges to assess capability and predict organization forecast and analysis per budget scope, and build long-term constructive common ground network across the adjacent functions such as Product Engineering, Project Engineering and Field Application Engineering etc.&nbsp;</li><li>Align organization culture targeting and systematically pursuing specific areas for further secure lab competitiveness, i.e. (Software/ System/CoE/ 3DP/New Tech etc)&nbsp;</li></ul> Responsible for lab strategy mobilization and execution: <ul><li>Communicate and distribute the requirements per lab programs implementation keeps FA/Lab ahead of or at pace with the competition,</li><li>Boost and Outline the necessary investment plan of amount, relevance and quality of test equipment in FA/lab, driving efficiency to maximize value and return on investment.</li><li>Create and use systems for monitoring and manage various performance in FA function OKR/KPIs to process control and follow up and streamline the process and balance of stability and agility that maximizes the speed and effectiveness by using digital data-driven techniques, show diagram visually.</li><li>Broad knowledge to develop FA/Test/3DP etc method per core technology to foster FA/lab growing, and design new correction/prevention quality initiatives to pinpoint the risks and minimize lab operation obstacles, build resilience ahead of any potential crises and update risk assessments so that enable lab able to mitigate the impact and unlock opportunities.</li><li>Define FA/Lab operation mechanism, criteria, and management discipline to ensure FA/Lab for daily work what is in good working order.</li><li>Leading Team use data to make timely decisions.&nbsp;</li><li>Research new development method and set guidelines enables engineering/manufacturers to better process control and maintain quality within acceptable limits to prevent failure in early stage, approaching smart tech to accelerate the testing,inspection and analysis activities,&nbsp;</li></ul> Succession Talent Effectiveness:&nbsp; <ul><li>Identify key talents per OLR and drive team and equip team development goals to ensure most value-creating roles in lab filled with right position.</li><li>Capable with management skills to prepare effective office support in place, such as Give Training and properly communicate findings so as to help team to continuously improving their abilities to ensure lab organization successfully and sustainable as whole team can do or to achieving next level."</li></ul> Requirements: <ul><li>Master’s degree or above level of qualification in Engineering technology areas</li><li>Minimum 8+years of similar industry Engineering field and for management, English listening, speaking, writing ability are required.</li><li>Experience in technical technology on validation test, Failure Analysis, or 3D printing, tool application or system Engineering preferred.</li><li>Proactive oriented and tenacity to results driven.</li><li>practitioner well on logic and structure skills</li><li>Manager level experiences with ISO/IEC 17025 lab system standards and engineering skills</li><li>Demonstrated ability in conducting audits and all aspects of communication, collaboration and team building skills.</li><li>Proficient ability in developed the new tech to reduce redundant testing or inspection activities, or experience for new program/project boosting and launch preferred.</li><li>Outstanding engineering background and Test field for now organization management and with software capabilities would prefer.</li></ul>

Responsibilities:&nbsp; <ul><li>Ensure mass production and quality during sample production to mass production, quality planning for early-stage projects.&nbsp;</li><li>Collaborate with project engineers, product engineers, and process engineers for new project development.&nbsp;</li><li>Focus on internal quality and reliability analysis and control, early-stage quality planning, and sampling frequency.</li><li>Provides technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues, minimize customer impact, PPM, and cost of poor quality, and drive timely resolution.</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing. This includes coordinating globally for all sites, factories, and associated team</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a facility or a sub-tier supplier.</li></ul> Requirements:&nbsp; <ul><li>Age 35 and under, no gender preference.&nbsp;</li><li>5-8 years of work experience, looking for young and highly adaptable candidates.&nbsp;</li><li>Bachelors degree or higher.&nbsp;</li><li>Preference for candidates with management experience in the automotive electronics industry, and those who have participated in the entire process from start to finish.</li><li>Familiarity with APQP, PPAP processes, and quality management tools (like 8D, 5I, MSA).</li><li>Familiar with APQP/PPAP processes for early-stage project quality development.</li><li>Utilization of 8D/5I analysis methods for quality issues.</li><li>Proficient in the five major quality tools.</li><li>Familiar with manufacturing processes of connector assembly module products.</li><li>Familiar with TS16949 system.</li><li>Experience in the automotive electronics industry is preferred.</li><li>New project VOC quantity, PPAP audit metrics, front-end quality design, early-stage quality planning, stability and yield improvement.</li></ul>

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11 coordinating Jobs found

International Customer Service Associate

Core Operations Manager

VP, IAM Program Manager

Inside Sales Representative

On-Premises Activator (Aperol)

On-Premises Activator (Aperol)

AVP, Digital Analytics

Senior Reliability & Testing Engineer

MGR II Laboratory

127217 Senior Quality & Reliability Engineer

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11 coordinating Jobs found

International Customer Service Associate

Core Operations Manager

VP, IAM Program Manager

Inside Sales Representative

On-Premises Activator (Aperol)

On-Premises Activator (Aperol)

AVP, Digital Analytics

Senior Reliability & Testing Engineer

MGR II Laboratory

127217 Senior Quality & Reliability Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.