Cybersecurity Incident Response & Technology Specialist

.NET Developer

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Medical Manager MYSG

Learning Specialist: Commercial, Logistics and Ports & Terminals

Manager: Operations – Ports &  Terminals

Principal Designer

Finance Analyst, Rotational Program

Systems Engineer

HR Transaction Delivery Analyst

Responsibilities: <ul><li>Incident Management: Efficiently assess, investigate, and manage security incidents throughout their lifecycle, determining root cause and impact.</li><li>Log Analysis: Conduct comprehensive analysis of security logs and data to identify and correlate malicious activity.</li><li>Incident Response Leadership: Lead incident response efforts, contribute to the development and maintenance of incident response plans, and coordinate effectively with relevant stakeholders.</li><li>Technology Evaluation: Conduct thorough Proof of Concept (PoC) and Proof of Value (PoV) assessments of prospective security tools to determine their efficacy and suitability.</li><li>Project Management: Apply project management principles to plan, execute, and monitor the implementation of security tools and strategic initiatives.</li><li>Technical Communication: Articulate complex technical information clearly and concisely to both technical and non-technical audiences.</li><li>Cross-functional Collaboration: Collaborate effectively with diverse teams to facilitate incident resolution and the implementation of security solutions.</li><li>Continuous Improvement: Conduct post-incident reviews to identify lessons learned and recommend enhancements to prevent future occurrences.</li><li>Security Tool Proficiency: Utilize tools such as EDR and SIEM for in-depth investigations and analysis.</li><li>Availability: Respond to security incidents on a 24x7 basis during escalations and participate in a rotational on-call schedule, including weekends and public holidays.</li><li>Additional Responsibilities: Undertake other cybersecurity-related tasks as directed by team leadership.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Security, or a related discipline, or equivalent professional experience.</li><li>A minimum of eight (8) years of demonstrable experience in cybersecurity incident response.</li><li>Comprehensive understanding of network protocols, operating systems, and fundamental security principles.</li><li>Proven ability to analyze security logs and network traffic effectively.</li><li>Exceptional problem-solving, analytical, and communication skills (both written and verbal).</li><li>Experience in conducting Proof of Concept (PoC) or Proof of Value (PoV) evaluations of security technologies.</li><li>Demonstrated knowledge and application of project management principles.</li><li>Familiarity with security tools and technologies, including CrowdStrike EDR and Splunk.</li><li>Relevant professional certifications, such as CISSP, GCIH, or CEH, are highly desirable.</li></ul>

Responsibilities: <ul><li>Assist in developing and maintaining applications using .NET Core</li><li>Work on frontend features using AngularJS or similar frameworks</li><li>Develop and support mobile applications on Android platform</li><li>.NET Core development</li><li>Frontend development using AngularJS or related technologies</li><li>Mobile development using Android Studio</li></ul> Requirements: Education Qualifications: <ul><li>Degree/Diploma in Computer Science, Computer Engineering or equivalent.</li></ul>

Role Description: <ul><li>The Solutions Engineer (SE) is a highly skilled, customer-focused technical sales professional who provides dedicated, in-depth technical guidance and implementation support to a single customer.</li><li>Acting as a trusted technical advisor, the SE demonstrates deep knowledge across our client broad product portfolio—including software and services—with expertise in specific technical specializations.</li><li>The SE collaborates closely with the broader sales ecosystem on strategic and complex opportunities, coordinates additional technical resources, and helps align our client solutions to the customer’s business goals.</li></ul> Responsibilities: <ul><li>Creating Business Relevance: Translate technical capabilities into business outcomes that align with the customers strategic goals.</li><li>Solution and Architectural Selling: Provide a sophisticated architectural perspective across the our client portfolio, including networking, security, data center, and software solutions.</li><li>Building Competitive Intelligence: Understand market trends, analyze competitors, and highlight our client competitive advantages.</li><li>Optimizing Sales Performance: Drive technical excellence during the sales cycle to help the account team meet and exceed sales objectives.</li><li>Working Across Boundaries: Collaborate with cross-functional teams including account managers, consulting specialists, demo labs, and others to deliver tailored solutions.</li><li>Driving the our client Vision: Act as a technology leader who can communicate our client value, innovation, and future roadmap to customers.</li><li>Serve as the primary technical contact for the customer, fostering long-term relationships and trust.</li><li>Identify, develop, and propose solutions and services offerings that meet customer needs.</li><li>Lead and conduct architectural workshops, proof of concepts (PoCs), and technical demos.</li><li>Mentor and support the customer’s technical teams in solution design and implementation.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering or equivalent.</li><li>10–15 years of technical sales experience in the field as a Systems Engineer or equivalent role.</li><li>Deep expertise in Networking (LAN/WAN/WLAN), Security, and Datacenter technologies (including virtualization, compute, and storage).</li><li>Proven ability to build relationships and credibility with both technical and executive stakeholders.</li><li>Demonstrated ability to innovate and take initiative as a self-starter.</li><li>Strong interpersonal skills with the ability to work collaboratively in a team-oriented environment.</li><li>High level of personal integrity and professionalism in daily performance.</li></ul>

Responsibilities: <ul><li>Develop and maintain for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self study of the national/Area literature.</li><li>Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e. HEOR dossiers, medical information packs, clinical expert reviews etc.).</li><li>Support internal teams such as sales and marketing and members of the Affiliate Brand Team to develop their scientific and technical expertise through the delivery of scientific update presentations. Work collaboratively and cross-functionally with other in-field members while retaining functional independence.</li><li>Establish and maintain professional and credible relationships with doctors / external experts and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion fora etc.</li><li>Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate.</li><li>Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the Company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.)</li><li>Deliver training to sales forces and other departments; develop and update relevant training materials.</li><li>Involved in the Medical/Brand planning process and to ensure that all planned projects/Scientific activities are carried out, ensuring all budgets, timelines and</li><li>compliance requirements are factored into the completion of projects.</li><li>Provide the required oversight to manage review, approval and conduct of investigator-initiated studies.</li><li>Review and preparation of promotional/ Non-Promotional material. Ensure the medical/scientific content is correct and fully compliant with PhAMA and SAPI code of practice.</li><li>Provide medical/scientific input into marketing strategy and key commercial initiatives, as required. Monitor the environment for competitive intelligence (e.g. product strategies, studies, commercial messages, positioning, etc.) and communicate, where appropriate, within the Company.</li><li>Responds to HCP’s medical enquiries and co-lead PV initiatives with the country Regulatory team.</li><li>Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, policies and procedures and accepted standards of best practice.</li></ul> Requirements: <ul><li>Has a medical degree</li><li>Minimum 1-2 years post-qualification work experience in Medical Affairs function.</li><li>Experience working within the pharmaceutical industry or within clinical research is preferred</li><li>Experience working collaboratively and cross-functionally in a matrixed structure, supporting multiple stakeholders</li><li>Demonstrated ability to learn quickly and convey clinical and non-clinical technical information effectively to individuals with varying degrees of scientific acumen.</li><li>Demonstrated strong presentation and teaching skills with ability to effectively share information with others</li><li>Demonstrated ability to develop and maintain strong relationships; to lead &amp; engage</li><li>Experience applying analytical skills, to critically evaluate and effectively communicate key clinical data</li><li>Experience working with technology, including systems such as Microsoft Office</li><li>Role is based in Malaysia; covers to countries: Malaysia (60%) and Singapore (40%)</li></ul>

The RoleThe primary purpose of this role is to lead the development and delivery of high-quality, outcome-based training programmes tailored for the Commercial, Logistics and Ports &amp; Terminals teams within the Sub-Saharan Africa (SSA) region. This job involves extensive research, design, development, customization, and delivery of training content to enhance the capabilities and performance of the teams. This job will require at least 60% travel across SSA sites.&nbsp; Key ResponsibilitiesResearch and Analysis: Conduct thorough needs analysis to identify training requirements specific to the Commercial and Logistics teams. Stay abreast of industry trends and best practices to ensure training content is relevant and effective.•	Identify business needs for Commercial, Logistics and Ports &amp; Terminals across the SSA and Develop and implement Commercial, Logistics and Ports &amp; terminals programmes according to identified needs.•	Formulate a project plan for each programme which includes milestones, budgets and marketing plans to deliver on programme objectives•	Engage with business and P&amp;C Business Partners to monitor the progress of the programme plans, including risk mitigation and contingency measures where requiredProgramme Design and Development: Design and develop comprehensive training programmes, incorporating innovative methodologies and technologies to enhance learning outcomes. Customize content to meet the unique needs of the SSA region.&nbsp;•	Develop and/or maintain all learning &amp; development governance policies, processes and procedures related to Commercial, Logistics and Ports &amp; Terminals.•	Build, manage and maintain relationships with external service providers that deliver selected services etc.•	Work closely with the Commercial, Logistics and Ports &amp; Terminals team to align training plans for the year&nbsp;•	Contribute to the setting of training budgets for Commercial, Logistics and Ports &amp; terminals Programmes, minimize expenditure and manage costs and assets effectively•	Work closely with stakeholders, including team leaders, subject matter experts, and external vendors, to ensure training programmes align with organizational goals and objectives.&nbsp;Implementation and Delivery: Deliver training sessions using various formats, including in-person workshops, virtual classrooms, and e-learning platforms. Ensure training delivery is engaging, interactive, and impactful.&nbsp;•	Liaise with the Learning &amp; Development Governance and Operations team to ensure the effective coordination and delivery of learning initiatives.Learning Administration, Governance &amp; Compliance:•	Ensure all administration and record-keeping activities are completed timeously and in accordance with relevant policies &amp; procedures•	Ensure compliance with Skills Development, legislative and client-specific criteria and regulations•	Manage and ensure timeous and accurate reporting on learning and development activities and solutions•	Prepare and submit required financial reportsEvaluation and Improvement: Continuously assess the effectiveness of training programmes through feedback, assessments, and performance metrics. Make necessary adjustments to improve training quality and effectiveness.:&nbsp;•	Identify and drive costs, systems, and process efficiencies for the Commercial, Logistics and Ports &amp; Terminals Training programmes•	Implement continuous improvement KPIs /metrics for Training programmes Minimum RequirementsQUALIFICATIONS:Bachelor’s degree in Business Management, Supply Chain or Sales&nbsp; EXPERIENCE:	5 to 8 years relevant experience in Learning &amp; Development&nbsp;	Must have at least 3 years Sales/Commercial training facilitation experience&nbsp;SKILLS:	Analytical Skills – Ability to analyse complex financial data, identify trends, and draw meaningful conclusions. Strong attention to detail and problem-solving skills.	Business Acumen – Understanding of business operations, industry dynamics, and key drivers of financial performance.&nbsp;	Adaptability– Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines. Flexibility to adapt to changing business needs and priorities.	Communication skills – Ability to explain complex technical concepts clearly and engagingly.	Problem solving – Ability to identify the source of an issue and find effective solutions.&nbsp;	Detail oriented – You pay strong attention to the details as it is one of your core qualities.&nbsp;As far as you are concerned, anything worth doing is worth doing right, every single time.&nbsp;You stay focussed and nothing falls through the cracks on your watch.&nbsp;&nbsp;	Autonomy – Ability to think independently, exercise personal judgment and take initiatives.	Results orientation – Focuses on desired results and sets and achieves challenging goals. KNOWLEDGE:&nbsp;•	Legislation and Regulations related to learning and development in different markets (e.g SETA framework and requirements for South Africa)•	Administrative processes and procedures, related to learning and development.&nbsp;•	Learning management systems and multiple training platforms. COMMUNICATIONSInternal:•	Commercial and Logistics Teams: The primary recipients of the training programmes, their needs and feedback are crucial for shaping and improving the training content.•	People &amp; Culture (P&amp;C) Business Partners: Collaborate closely with these partners to align training initiatives with broader organizational goals and ensure effective implementation.•	Line Managers/Mentors: Work with managers and mentors to identify training needs, coordinate capacity-building activities, and monitor the progress of the training programmes.•	Learning &amp; Development Governance and Operations Team: Liaise with this team to ensure the effective coordination and delivery of learning initiatives, as well as compliance with governance policies.•	Finance Team: Engage with the finance team to set training budgets, manage expenditures, and prepare financial reports.•	Senior Leadership: Provide updates and insights to senior leadership on the progress and impact of training programmes to ensure alignment with the organizations strategic objectives.External:•	External Service Providers: Collaborate with vendors and service providers who deliver specialized training services or resources to enhance the training programmes.•	Industry Experts and Consultants: Engage with industry experts and consultants to gain insights into best practices, industry trends, and innovative training methodologies.•	Regulatory Bodies: Ensure compliance with relevant skills development and legislative requirements by liaising with regulatory bodies and adhering to their guidelines.•	Clients and Partners: In cases where client-specific training is required, work with external clients and partners to develop and deliver tailored training solutions.•	Professional Associations: Connect with professional associations to stay updated on industry standards, obtain certifications, and participate in relevant training and development initiatives.

The RoleThis role is responsible for managing the efficient storage, handling, and optimization of quays, yards, and landside operations to ensure seamless cargo flow. Responsible for leading port and yard activities, coordinating with customs, quarantine authorities, stevedores, and shipping lines to facilitate smooth and timely cargo transitions. Additionally, they supervise vessel planning, optimize operational processes, and drive continuous improvement initiatives to enhance efficiency, effectiveness, and overall port performance. Key Responsibilities• Plan, coordinate, and oversee all port and yard operations, including vessel berthing, cargo handling, storage, and dispatch.&nbsp;• Optimize terminal capacity, yard planning, and workflow to ensure smooth and cost-effective cargo transitions.&nbsp;• Implement best practices to minimize losses, damages, and delays while maintaining high service standards.&nbsp;• Supervise vessel planning activities to ensure efficient ship turnaround times.&nbsp;• Ensure optimal allocation and utilization of labour, cargo-handling equipment, and other operational resources.&nbsp;• Monitor maintenance schedules and operational readiness of equipment, ensuring minimal downtime.&nbsp;• Identify and recommend technological advancements and process improvements to enhance efficiency.&nbsp;• Collaborate with engineering and maintenance teams to ensure infrastructure readiness and operational continuity.&nbsp;• Ensure and enforce adherence to legislative, global and local maritime, safety, and environmental regulations.&nbsp;• Implement and oversee compliance with workplace health, safety, and fatal risk standards to minimize operational risks.&nbsp;• Ensure security protocols are in place for cargo handling, vessel operations, and access control.&nbsp;• Collaborate with customs, quarantine authorities, and regulatory bodies to ensure smooth and compliant port operations.&nbsp;• Investigate incidents and implement corrective measures to improve safety performance.&nbsp;• Contribute to the development and management of the operational budget, ensuring cost control while optimizing productivity.&nbsp;• Monitor and analyze key performance indicators (KPIs) to drive operational efficiency.&nbsp;• Identify and implement cost-saving initiatives without compromising service quality or operational effectiveness.&nbsp;• Build and maintain strong relationships with shipping lines, stevedores, customs, freight forwarders, and port authorities.&nbsp;• Address operational challenges and client concerns to ensure high service levels and customer satisfaction.&nbsp;• Support commercial teams in optimizing cargo throughput and business growth.&nbsp;• Lead, mentor, and develop operational teams to enhance performance, accountability, and adherence to our clients People and Culture standards and best practices.&nbsp;• Conduct regular training and capability-building initiatives to improve staff competencies.&nbsp;• Foster a high-performance culture focused on teamwork, efficiency, and continuous improvement.&nbsp;• Support workforce planning and resource development to ensure operational readiness.&nbsp; Minimum RequirementsQUALIFICATIONS&nbsp;• Relevant tertiary qualification. Preferably a tertiary qualification in logistics, maritime and port, or process/industrial engineering or a marine qualification&nbsp;EXPERIENCE&nbsp;&nbsp;• Minimum of 8-10 years relevant work experience, in a Ports &amp; terminals environment.&nbsp;• Significant experience in port management, with a proven track record management role overseeing Port &amp; Terminal Operations.&nbsp;• Demonstrated ability to manage and implement changes that elevate operational standards, particularly in challenging environments.&nbsp;• Experience working in diverse and developing countries.&nbsp;• Proven ability to effectively communicate and build trust in multilingual environments, gaining stakeholder buy-in.&nbsp;• Solid experience in successfully managing relationships with various stakeholders, both internal and external.&nbsp;• Experience in environments involving third-party company collaboration.&nbsp;• Experience on vessel/yard planning and yard strategy and preference knowledge of TOS applications such as Navis, Zodiac, etc.&nbsp;• Language Proficiency: Fluency in English is required. Additional language spoken in sub-Saharan Africa will be advantageous.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;• Business acumen: The ability to understand financial and economic concepts and principles; to identify, create and/or exploit opportunities, and evaluate business growth and sustainability.&nbsp;• Client centricity: Invest in building relationships, understand client requirements and ensure high standards of quality outputs. Ensure continuous tracking of trends, market information and development to meet future client needs.&nbsp;• Improvement orientation: The ability to explore, identify, learn and implement new and creative ways to improve processes, value chain effectiveness, service delivery and cost optimisation.&nbsp;• Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and&nbsp;inclusiveness of people and ideas.&nbsp;• Personal courage: Provides constructive feedback in a manner that inspires accountability and self-redirection amongst colleagues and subordinates. Provides an environment for robust debate and open discussion amongst colleagues within a functional area.&nbsp;• Leadership &amp; People Management – Proven capability to lead, develop, and motivate operational teams, fostering a high-performance culture while ensuring workforce capability and&nbsp;engagement.&nbsp;• Safety, Compliance &amp; Risk Management – Deep understanding of HSE regulations, port security, and compliance requirements, with the ability to implement safety measures and risk&nbsp;mitigation strategies.&nbsp;• Analytical &amp; Decision-Making Skills – Strong data-driven decision-making abilities to monitor performance metrics, resolve operational challenges, and drive strategic improvements in port&nbsp;operations.&nbsp;• Written and verbal communication, including technical writing skills and ability to effectively communicate complex concepts to clients and internal teams.&nbsp;• Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition&nbsp;to/outside of normal business hours).&nbsp;• Plan, manage and be responsible for own time management according to tasks priorities with a high attention to detail.&nbsp;

Responsibilities: <ul><li>You are kind, generous, nurturing, supportive, and can see beyond your own ideas or instincts.</li><li>You love to study and design for consumer behaviors with a specific interest in consumerism, retail, and evolving cultural norms.</li><li>You believe in the power of brand, a well-articulated point of view, and the necessity of driving measurable business outcomes.</li><li>A deep love and bias for designing products that blend interaction design with brand visual, and content design.</li><li>All designers are expected to be as sensitive to visuals as they are to system and interaction details.</li></ul> Requirements: <ul><li>Magical powers come through your ability to add clarity to opportunities and to frame problems that drive designers and product work into new realms.</li><li>You love craft and are driven by refining and inventing new capabilities - either through broadened territories like motion design or technology/software tools.</li><li>Undeniable ability to inspire and provoke new thinking that can catalyze partners and designers on your respective teams.</li><li>You have a remarkable ability to set and evolve the vision of a product experience through your strategic storytelling, problem driven frameworks, insight gathering, comprehension of visual design and interactive design craft.</li><li>You have set new standards around design in your previous work and can demonstrate major shifts in quality and perspective.</li><li>Incredible ability to tell stories of your work through presentation design, prototypes, storytelling, and explicit connection to larger business strategies.</li><li>Deep understanding for how to motivate design work through explorations, concept development, and creative directions that draft off a core brand design system.</li><li>Proven ability to broaden a creative brief and introduce unexpected visionary concepts that evolve the orthodoxy and convention of a product experience, on behalf of the user’s behaviors.</li><li>Ability to take calculated risks in concepts - pushing against some conventions while not straying too far that it becomes unusable or incongruent with a brand positioning or identity.</li><li>Thrive on provoking new thinking through design work - both in interaction, architecture and visual brand design terms.</li><li>You love being an independent contributor but also understand you are a leader that others will look up to and model against based on your insanely talented craft and visionary instincts.</li><li>12+ years of experience in consumer facing digital product design work.</li></ul>

Role Description: <ul><li>As a Finance Analyst in our 9-month rotational program, youll rotate through various finance disciplines to get a well-rounded understanding of key functions.</li><li>These areas can include Financial Planning &amp; Analysis (FP&amp;A), Accounting, Cost Controlling, and Operations Finance.</li><li>The ideal candidate for this role is a recent college graduate (graduation on or after May 2024) with a strong academic background in finance, economics, or a related field. Critical thinking, analytical skills, and a knack for numbers are essential as youll be responsible for data interpretation, financial modeling, and providing strategic recommendations based on your findings.</li><li>This is the first time this program is being offered. Candidates will have the opportunity to be part of a small cohort of finance analysts and have the opportunity for a full-time, permanent job offer at the end of the program.</li><li>Our expectation is that candidates will learn about the company and what role they would like to have before entering full-time to eventually grow into a leadership role. This role offers a unique opportunity to kickstart your career in finance, gain broad experience, and develop a solid foundation in financial management.</li></ul> Responsibilities: <ul><li>Participate in a structured rotational program across various finance functions including financial planning &amp; analysis, accounting, operations finance, cost controlling, and specialized finance roles</li><li>Learn key finance processes in a rapidly growing business</li><li>Build your skillset with the opportunity to match with a permanent, full-time finance role</li><li>Think strategically to develop meaningful ideas that deliver competitive advantage</li><li>Participate in training sessions throughout the program to deepen your core skills</li><li>Rotate approximately every three months to a new function and location, gaining hands-on experience and developing essential skills</li><li>Participate in performance reviews for each rotation and give feedback about the program</li><li>Work closely with assigned mentors throughout the program</li></ul>&nbsp;Requirements: <ul><li>Seniors graduating between May 2024 and June 2025 with a Bachelor’s Degree in finance, accounting, economics, business management or related field</li><li>Strong analytical and problem-solving skills, with the ability to identify and resolve issues&nbsp;</li><li>Demonstrated commitment and passion for a career in Finance</li><li>Excellent communication and interpersonal skills, with the ability to work effectively across stakeholders&nbsp;</li><li>Intellectual curiosity and a keen interest in learning</li><li>Ability to work in a fast-paced environment and adapt to changing priorities&nbsp;</li><li>Ability to maintain confidentiality and handle sensitive information&nbsp;</li><li>Ability to be based in Stamford, CT, Richmond, VA and Owensboro, KY for nine months and in various office locations full-time</li><li>Proficiency in Microsoft Office; Intermediate Excel required</li><li>Exposure to SAP, DynFO, or other ERP systems are a bonus&nbsp;</li></ul> What We Offer:&nbsp; <ul><li>We offer a competitive benefits package for our program, designed to support your professional growth and well-being.</li><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.&nbsp;</li><li>Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.&nbsp;</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.&nbsp;</li><li>Take pride in delivering our promise to society: To improve the lives of a billion smokers.</li></ul>

Responsibilities: <ul><li>Respond, manage, and escalate (as needed) technical support requests via the ticketing system, telephone calls, and emails either directly or using remote support tools.</li><li>Responsible for supporting Business user end point devices (Laptops/desktops/Smart phones/Tablets /video conferencing services) either directly or using remote support tools on as-needed basis.</li><li>Ensure compliance of regulatory requirements including cGMP standards and site-specific SOPs when completing assigned functional activities.</li><li>Manage and maintain analytical laboratory and computerized manufacturing control systems in a GMP environment according to established regulatory requirements.</li><li>Perform L1 tasks on Server, Network and Telecom Infrastructure in USA &amp; Canada as needed.</li><li>Assist Core teams in performing L1 troubleshooting tasks on Security tools, technologies &amp; platforms like Crowdstrike, Zscaler, Zero Trust, Privileged access management.</li><li>Maintain inventories of endpoint devices, GMP assets and applications.</li><li>Ensure 100% compliance with the GMP Policies and Procedures.</li></ul> Operations: <ul><li>Handle day to day end user support tickets. Provides IT support to VIP users.</li><li>Work with central IT teams to resolve issues reported via helpdesk system.</li><li>Owns end-to-end responsibility for resolving issues in a timely manner.</li><li>Provides updates on Infrastructure health and corrective/preventive actions.</li><li>Maintains an up-to-date inventory of endpoint devices, servers, GMP assets, OT devices and Network devices.</li><li>Flexible to work in a multi-shift operation environment.&nbsp;</li><li>Can be onsite on need basis to assist during any crisis in off-business hours.</li><li>Ensure site IT SOPs are updated and supports site QA and CSV on GMP tasks.</li></ul> Requirements: Education Qualifications:&nbsp; <ul><li>Bachelor’s degree (IT) or similar Desired Certifications.</li><li>Certifications (preferred) – Current JNCIE-ENT, JNCIE, or CCIE certification/ CCNP, CEH, CISSP, MCSA etc.</li></ul> Experience Required: <ul><li>3 – 5 years’ experience working in a GMP compliant pharmaceutical laboratory/manufacturing environment.</li><li>Working Knowledge of Cisco, Juniper, Aruba Technologies &amp; Architectures (examples- Cloud &amp; Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)</li><li>Experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.</li><li>Working knowledge of networking concepts such as Routing, Switching, VLANs, VPNs, DHCP and DNS.</li><li>Hands-on experience with Windows 10/11, Microsoft Office tools, common business applications, digital signing applications, Adobe software, Apple devices and L1 knowledge of Windows Server operating systems, Virtualization Hypervisors like VMWare and Wireless Networking devices like Aruba/HPE.</li><li>Has good knowledge for troubleshooting Microsoft 365 and Microsoft Teams rooms (conferencing systems)</li><li>Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.</li><li>Well versed on GMP Infrastructure and Applications used in Manufacturing and Laboratories.</li><li>Well versed with GMP Procedures</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

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35 core routing protocols Jobs found

Cybersecurity Incident Response & Technology Specialist

.NET Developer

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Medical Manager MYSG

Learning Specialist: Commercial, Logistics and Ports & Terminals

Manager: Operations – Ports & Terminals

Principal Designer

Finance Analyst, Rotational Program

Systems Engineer

HR Transaction Delivery Analyst

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35 core routing protocols Jobs found

Cybersecurity Incident Response & Technology Specialist

.NET Developer

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Medical Manager MYSG

Learning Specialist: Commercial, Logistics and Ports & Terminals

Manager: Operations – Ports & Terminals

Principal Designer

Finance Analyst, Rotational Program

Systems Engineer

HR Transaction Delivery Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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