Public Sector Delivery Lead

Head of Key Account, APM

Senior Manager, Integrated Marketing

EUC Project Manager

Pricing Manager, Southeast Asia (KSEA)

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Agile Delivery Manager

Application Support Lead (Retail & Wholesale)

Process Quality Manager

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

Responsibilities: Customer relationship and account management: <ul><li>Act as the primary interface between and STEA (Strategic Enterprise Accounts) within the Area.</li><li>Manage and develop relationships at both Area and FL levels, ensuring close collaboration with the Global Account Head, local Key Account Managers and BL sales development directors.</li><li>Develop strong C-suite relationship which may be fostered across Area and Global level executive leadership team and EXB-1.</li><li>Execute and oversee Area-specific account plans, ensuring they are aligned with Global strategies and tailored to meet regional customer needs.</li><li>Lead efforts to strengthen position as a Trusted Partner of Choice through all phases of the customer lifecycle, including new installations, service, and modernization.</li><li>Oversee agreement deployment across the Area, maximizing opportunities and ensuring compliance with customer requirements.</li><li>Generate a clear understanding of the customer’s web of influence.</li><li>Proactively manage escalations and address customer issues, promoting strong collaboration and service excellence.</li><li>Monitor and ensure that appropriate governance structures are in place for effective account management.</li><li>Host regular webinars to build the brand within the Area.</li><li>Represent at industry events, conferences, and customer meetings to strengthen relationships, promote offerings, and expand networks.</li><li>Actively participate in and support customer-focused events and marketing initiatives to raise brand awareness and generate new leads.</li></ul> Sales and growth management: <ul><li>Drive sales growth by actively managing the opportunity pipeline and sales funnel, ensuring that the account portfolio is well-positioned for both short- and long-term success.</li><li>Lead tenders and negotiations at the Area level, working closely with Global and local teams to ensure successful outcomes.</li><li>Establish oversight processes to track and monitor key opportunities and projects.</li><li>Collaborate with internal teams to develop and execute strategies that drive customer value and account profitability.</li><li>Identify innovation pilot sites in collaboration with the Global Innovation and Global Business Development teams, and lead to full development stage and potential scale.</li><li>Maintain a strong understanding of competitive dynamics and industry trends to position effectively in the marketplace.</li></ul> Performance and financial oversight: <ul><li>Track, analyze, and report on Area-level KPIs, focusing on OR/sales growth, profitability, customer satisfaction, and overall account health.</li><li>Manage budgeting, forecasting, and financial performance across all business lines, ensuring profitability and compliance with targets.</li><li>Ensure effective management of billing, debt collection, contract administration, and Area-level spend reporting (including rebates when not coordinated by Global).</li></ul> Operational and asset management: <ul><li>Implement and oversee Asset Management Plans, ensuring they meet customer needs and maximize the value of customer assets.</li><li>Support ad hoc contractual requirements, such as condition reports, additional testing, and inspections.</li><li>Ensure smooth operational execution, including customer-specific contractual tasks and compliance with agreed-upon deliverables.</li><li>Collaborate with internal and external stakeholders to ensure the efficient deployment and maintenance of customer assets, identifying opportunities for operational improvements and cost optimization.</li></ul> Leadership and collaboration: <ul><li>Lead and coach FL Key Account Managers, in a matrix, ensuring alignment with Area strategies and fostering cross-functional collaboration.</li><li>Facilitate information sharing and coordination between Global, Area, and FL teams to ensure transparency and strategic alignment.</li><li>Drive brand visibility within the STEA at the Area level, focusing on strategic initiatives such as digital, sustainability, and innovation.</li></ul> ﻿Requirements: <ul><li>10 years direct experience in global account in the area/ region</li><li>Experience working in building industry or building maintenance</li><li>Excellent leadership &amp; customer relationship management</li></ul>

Key Responsibilities: Integrated Campaigns &amp; Demand Generation <ul><li>Develop and execute multichannel integrated marketing campaigns to build brand visibility and generate qualified demand.</li><li>Leverage marketing data and analytics to evaluate campaign effectiveness, forecast trends, and drive performance improvements.</li><li>Oversee the lead funnel in collaboration with regional sales teams and solution centers to enhance lead quality and conversion rates.</li><li>Craft compelling messaging and positioning to clearly communicate our client solutions and value proposition.</li><li>Partner with ecosystem players (channel partners, module providers, design houses) to launch joint marketing initiatives.</li></ul> Branding &amp; Market Positioning <ul><li>Lead strategic branding efforts for our client DDN business across core and new markets.</li><li>Ensure consistent brand alignment across all touchpoints, including acquisitions, through a well-structured multi-year roadmap.</li></ul> Account-Based Marketing (ABM) <ul><li>Serve as the ABM Subject Matter Expert (SME) for our client and the DDN division.</li><li>Design and implement ABM strategies and campaigns that directly contribute to business growth.</li><li>Collaborate closely with digital marketing, sales, and product management to strengthen ABM programs and improve cross-functional alignment.</li></ul> Event Marketing <ul><li>Lead planning and execution of major corporate events including trade shows, exhibitions, customer events, and internal engagements.</li><li>Drive end-to-end event marketing initiatives that align with business goals and enhance brand recognition.</li></ul> Internal Communications <ul><li>Design and execute a comprehensive internal communications strategy to foster alignment and engagement across the DDN organization.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelor’s degree in Marketing, Business, or a related field (MBA strongly preferred).</li><li>7+ years of experience in B2B marketing, preferably in the IoT, Data Center, or 5G industries with a global scope.</li><li>Strong business acumen and the ability to leverage analytics for marketing strategy and decision-making.</li><li>Expertise in paid, owned, and earned channels with a proven track record of driving successful marketing campaigns.</li><li>Experience with CRM and ABM platforms; proficiency in Eloqua, Salesforce.com, Tableau is a plus.</li><li>Google Ads certification is a plus.</li><li>Prior business development (BD) or sales experience is advantageous.</li><li>Exceptional written, verbal, and presentation skills.</li><li>Strong project management, leadership, and cross-functional collaboration skills.</li></ul>

Responsibilities: <ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li><li>Ensure that all projects are delivered on-time, within scope and within budget</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Ensure resource availability and allocation</li><li>Develop a detailed project plan to track progress</li><li>Use appropriate verification techniques to manage changes in project scope, schedule and costs</li><li>Measure project performance using appropriate systems, tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with the client and all stakeholders</li><li>Perform risk management to minimize project risks</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li><li>Key Responsibilities and Key performance indicators&nbsp;</li><li>Deliver the project following the project governance set by client in stipulated time</li><li>Manage Stakeholders and update them regularly</li><li>Manage Project resources and track the delivery of project</li><li>Ensure any risk or issues are brought to Stakeholders attention</li><li>Ensure cost of the project is tracked and any increase in scope is accounted</li><li>Completion of project and deliverables to client in timely manner</li></ul> Requirements: <ul><li>Bachelors in Computer related discipline.</li><li>Minimum 8 years of experience.</li><li>Great educational background, preferably in the fields of computer science or engineering for technical project managers</li><li>Proven working experience as a project administrator in the information technology sector</li><li>Solid technical background, with understanding or hands-on experience in software development and web technologies</li><li>Excellent client-facing and internal communication skills</li><li>Excellent written and verbal communication skills</li><li>Solid organizational skills including attention to detail and multi-tasking skills</li><li>Strong working knowledge of Microsoft Office</li><li>PMP / PRINCE II certification is a plus</li></ul>

Responsibilities: <ul><li>Develop and recommend pricing tactics and decisions that align with overall pricing strategy and business goals, collaboration with Area pricing manager.</li><li>Work closely with business lines and regions to ensure pricing decisions are made and implemented in a timely manner.</li><li>Run and prepare pricing committees in the frontline in a systematic manner</li><li>Utilize advanced analytical tools and techniques to analyze pricing data, generate actionable insights, and prepare detailed reports to communicate findings and recommendations to leadership.</li><li>Identify opportunities for continuous improvement in pricing mindset, processes and practices, engaging with stakeholders to gather input, ideas, challenges and concerns.</li><li>Assist implementation of pricing initiatives, incl. development of pricing mindset, tools, processes, and governance frameworks</li><li>Provide training and support to colleagues in pricing</li><li>Collaborate closely with sales management on implementation of pricing practices and tactics in regions</li></ul> Requirements: <ul><li>Excellent collaboration and stakeholder management abilities.</li><li>Minimum 5 years’ experience in pricing leadership and regional experience.&nbsp;</li><li>Strong analytical and quantitative skills.</li><li>Excellent communication and presentation skills.</li><li>Deep knowledge in pricing strategies and initiatives and proficiency in pricing software and tools.</li><li>Excellent financial acumen and analytical capability</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Experience in leading broad based transformation projects</li><li>Strong leadership and team management skills.</li><li>Detail-oriented with a strategic mindset.</li></ul>

Role Description: This role will be working at the customer premise. <ul><li>The Governance, Risk, and Compliance (GRC) candidate will be responsible for developing, implementing, and managing the customer GRC requirement.</li><li>The jobs scope involve ensuring compliance with establishing governance processes, assessing risks, and implementing effective risk management practices to protect the organization’s assets, reputation, and stakeholders.</li><li>Work together with customer to develop and maintain the organization’s GRC strategy and framework, ensuring alignment with business objectives and regulatory requirements.</li><li>Lead the establishment and maintenance of governance processes across various departments, ensuring consistency and accountability.</li><li>Collaborate with senior leadership to draft, revise, and communicate governance policies and procedures.</li><li>Identify, assess, and prioritize risks to the organization’s operations, financial health, and reputation.</li><li>Develop and implement risk assessment methodologies and tools to prepare risk reports and dashboards for stakeholders.</li><li>Serve as the point of contact for risk management activities and promote a culture of risk awareness throughout the organization.</li><li>Oversee compliance with applicable laws, regulations, and industry standards.</li><li>Design and oversee compliance programs and training initiatives to ensure that employees understand and adhere to regulatory requirements.</li><li>Coordinate and respond to audits and regulatory examinations, ensuring all compliance issues are addressed promptly.</li><li>Stay current with industry best practices and emerging legislation impacting GRC programs.</li></ul> Responsibilities: <ul><li>Maintain/Develop cybersecurity policies, standards, and frameworks.</li><li>Ensure alignment with industry standards (e.g., CSA Cyber Trust Mark, ISO 27001, NIST, CIS, SOC 2).</li><li>Collaborate with business units to integrate security governance into business processes.</li><li>Identify, assess, and mitigate cybersecurity risks across the organization.</li><li>Conduct risk assessments and audits to evaluate vulnerabilities.</li><li>Work with technical teams to implement security controls and risk mitigation strategies.</li><li>Monitor emerging threats and recommend proactive security measures.</li><li>Ensure compliance with relevant regulations (e.g., GDPR, PDPA, HIPAA, SOX).</li><li>Lead internal and external cybersecurity audits and assessments.</li><li>Maintain compliance documentation and evidence for regulatory bodies.</li><li>Coordinate with legal and compliance teams to manage cybersecurity-related legal risks.</li></ul> Requirements: Preferred Experience: <ul><li>5+ years in cybersecurity, governance, risk, and compliance roles.</li><li>Experience in highly regulated industries such as finance, healthcare, or government.</li><li>Familiarity with security tools (GRC platforms, SIEMs, vulnerability scanners).</li></ul>

Responsibilities: Team Leadership:&nbsp; <ul><li>Guide a team of Agile Leads, fostering professional growth and a positive work environment.</li></ul> Agile Expertise:&nbsp; <ul><li>Develop and refine processes and methodologies for product and project delivery, ensuring quality and efficiency.</li></ul> Collaboration:&nbsp; <ul><li>Facilitate cross-domain communication to promote innovation and knowledge sharing.</li></ul> Performance Analysis:&nbsp; <ul><li>Analyze KPIs and performance metrics to identify trends for continuous improvement.</li></ul> Project Support:&nbsp; <ul><li>Assist in defining and executing small projects, ensuring effective governance and stakeholder communication.</li></ul> Risk Management:&nbsp; <ul><li>Proactively identify and manage risks, ensuring timely escalation and intervention.</li></ul> Continuous Improvement:&nbsp; <ul><li>Foster a culture of ongoing learning and refinement in processes and practices.</li></ul> Conflict Resolution: <ul><li>Address and resolve conflicts, ensuring a focus on delivering business outcomes.</li></ul> Requirements: <ul><li>Strong understanding of Agile methodologies and frameworks.</li><li>Proven experience in leading organizational transformation and change management.</li><li>Proficient in Continuous Improvement strategies.</li><li>Knowledge of Governance &amp; Assurance principles.</li><li>Data-driven problem solver with strong analytical skills.</li><li>Ability to create and communicate clear goals aligned with business strategy.</li><li>Experience in talent recruitment, development, and retention.</li></ul>

Responsibilities: <ul><li>Provide technical leadership in support of the organizations digital bank implementation.</li><li>Responsible for overall delivery of the mobile/internet banking platform or country implementation of a digital banking platform.</li><li>Provide management oversight to IT area leads, Chapter Leads and other senior IT professionals. Maintain strong collaboration and partnership with business and product teams.</li><li>Provide thought leadership and facilitate the sharing of knowledge between digital bank team and across other organizations teams to strengthen capabilities and the organizations ability to respond to business and customer needs. Drive strategies, technical roadmaps and implementation of digital bank portfolio.</li><li>Drive digital transformation – support and drive digital business and technology change through organisational, cultural, behavioural and process changes.</li><li>Champion change initiatives and provide guidance and support on the design, implementation and communication of each initiative.</li><li>Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities — sometimes in long-term roles supporting the business, but more often to the small, independent squads.</li><li>Build Capabilities - Responsible for building a “capability” to support a value-creation line; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches.</li><li>Manage By Empowering - The ITAL must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The ITAL is not involved in the day-to-day work of squads for “value creation standpoint” but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform/Tribes/Squad business leads.</li></ul> Requirements: <ul><li>Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience 9+ years technical and delivery experience, preferably in a banking or wholesales banking environment.</li><li>Experience in mixed development methodology development waterfall and Agile delivery</li><li>Strong organizational and leadership skills.</li><li>Ability to transform traditional development organisations into high performance squads.</li><li>Ability to nurture individual tribe leads / IT area leads into high performing rockstars.</li><li>In depth experience on 1 or more programming languages, such as Java, React.JS</li><li>Familiar with application hosting technologies, such as Apache, JBOSS, Weblogic.</li><li>Experienced in: o Various API design (RESTFUL, SOAP) and microservices architecture o Hybrid mobile solution. o Digital banking solution for SME/ corporate banking. o Developing web applications using Java/J2EE technologies o Configuration, deployment of enterprise applications with JBOSS o All the phases of Software Development Life Cycle from Analysis to Production support o Developing micro services and consuming RESTful web services.</li><li>Ensures technical execution, planning, advice, support, and mentoring of developers, architects and analysts</li><li>Strong knowledge on: o Web applications security, such as authentication &amp; authorisation, session management, data security and other best practice to protect web applications from vulnerabilities and threats o Identifying backend performance bottlenecks on both application &amp; integration layers, and performs relevant optimizations. o Design principles and design patterns. o All architecture layers.</li><li>Familiar with server-side Frameworks – Core-Java, Apache Camel, Maven, Spring framework, Spring Boot, Multi-threading, JDBC, JMS, Hibernate, JPA, JSON, Mockito, Swagger, OpenShift, Kubernetes.</li><li>Familiar with database technologies such as Oracle, MariaDB. Performing design and code review for other team members.</li></ul>

Responsibilities: Goal Setting <ul><li>Production area Key performance setting base on Quality strategy</li><li>To let each engineer clear understand own KPI and dedicate to quality improvement toward to corporate strategy</li></ul> Customer Complaint handling <ul><li>Review 8D report, monitor customer complaint quantity, response time, 8D score, and improvement effectiveness.</li><li>To improve customer satisfaction and compliance the strategy to ECE</li></ul> COPQ Reduction <ul><li>Direct and support to analysis the production data, find the quality improvement opportunity and lead team to determine the actions, follow up and verify the improvement result, take</li><li>reaction base on the actual result.</li><li>To control scrap cost and continue improvement process quality to contribute cost saving.</li></ul> CIP <ul><li>Review historical data to identify CIP projects, and follow up the progress.</li><li>To continual reduce COPQ and prevent customer complaint as well as efficiency improvement.</li></ul> Audit supports <ul><li>Coordinate and support external and internal audits, communicate about audit findings and lead the corrective actions where appropriate to ensure that audits are completed in a timely</li><li>manner</li></ul> People Management <ul><li>Allocate work across direct reports; monitor and review their performance; mentor, coach and motivate them; and help resolve people/functional issues to achieve the targeted team</li><li>performance and retain talent</li></ul> Lesson learn <ul><li>Share experience with team to prevent potential quality risk.</li></ul> Requirements: Education:&nbsp; <ul><li>Bachelor degree or above in Mechanical, Electronics or relevant&nbsp;</li></ul> Qualification &amp; Certification: <ul><li>APQP, PPAP, FMEA, SPC, MSA certification;</li></ul> Experience: <ul><li>More than 5 years of working experience in quality process management, Automotive experience must be.&nbsp;</li></ul> Technical Skill &amp; Competencies: <ul><li>Master APQP, PPAP, FMEA, SPC, MSA,8D.&nbsp;</li><li>Process audit and product audit skills</li><li>Familiar with ISO9001, IATF16949</li><li>Familiar with 8D method</li><li>Familiar with special characteristic symbol requirements</li><li>Proficient in written and oral English</li><li>Good communication skill, integrity, accountability, logical, self-motivated, ability to work under pressure</li><li>Good interpersonal skill</li></ul>

Skills

Industry

Location

Jobtitle

40 corporate governance Jobs found

Public Sector Delivery Lead

Head of Key Account, APM

Senior Manager, Integrated Marketing

EUC Project Manager

Pricing Manager, Southeast Asia (KSEA)

Pricing Manager, Southeast Asia (KSEA)

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Agile Delivery Manager

Application Support Lead (Retail & Wholesale)

Process Quality Manager

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

40 corporate governance Jobs found

Public Sector Delivery Lead

Head of Key Account, APM

Senior Manager, Integrated Marketing

EUC Project Manager

Pricing Manager, Southeast Asia (KSEA)

Pricing Manager, Southeast Asia (KSEA)

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Agile Delivery Manager

Application Support Lead (Retail & Wholesale)

Process Quality Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.