Cloud Engineer

Sales & Marketing Support Executive

Senior Digital Marketing Analyst/ABM Lead

Business Development Engineer & Solutions Architect

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Sales Representative

Branch Manager - Freight Forwarding

HR Reporting Analyst

Responsibilities:&nbsp; <ul><li>Responsible for the implementation, testing, optimization and virtualization of cloud infrastructure across on-premise, cloud and network infrastructure.</li><li>Performs activities pertaining to cloud infrastructure deployment and performance to ensure delivery of cloud infrastructure solutions in alignment with service standards.</li><li>Perform OS and database hardening according to the Authority’s hardening guide.</li><li>Provision of new workload in a Cloud platform.</li><li>Integration of new workload to existing Common Services (eg backup, monitoring, etc).</li><li>Integration of new workload to AD, DNS and DHCP.</li><li>Collaborating with teams to assess current infrastructure and recommend cloud adoption strategies.</li><li>Work with different OEM/Vendor/subcontractor for implementation and integration.</li></ul> Requirements: <ul><li>Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.</li><li>Experience in Terraform will be an added advantage</li><li>Minimum 2 to 4 years IT experience.</li><li>Minimum 3 years of experience working as a System engineer within the operations environment.</li><li>Past working experience in Cloud environment is an advantage.</li><li>Excellent scheduling and multitasking skills</li><li>Meticulous and process-oriented.</li><li>Good, hard-working attitude with ability to work well under pressure.</li><li>Good communication skills English (written, spoken).</li><li>Good analytical skills with ability to work with others to resolve problems.</li><li>Good organization skills, with ability to properly document and track information.</li><li>Dynamic, customer oriented, experience working in a fast-paced environment</li></ul> Skills / Knowledge:&nbsp; <ul><li>Proficiency in one or more cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI). Strong knowledge of cloud services, features, and capabilities.</li></ul> Good Knowledge of following products will be advantageous: <ul><li>Linux</li><li>Unix</li><li>Active Directory/DNS</li><li>Good understanding of server, storage and networking concept</li></ul>

Job Summary: <ul><li>We are seeking a highly organized and detail-oriented Sales &amp; Marketing Support Executive to assist our sales and marketing teams in their daily operations.</li><li>This individual will play a key role in ensuring the smooth execution of sales strategies, marketing campaigns, and client relationships.</li><li>The ideal candidate will be proactive, communicative, and comfortable working in a fast-paced environment to help drive growth and brand awareness.</li></ul> Responsibilities: Sales Support: <ul><li>Assist the sales team in managing operation inquiries and processing orders.</li><li>Managing data &amp; providing reports – daily, weekly, monthly &amp; tracking of sales.</li><li>Maintain and update customer relationship management (CRM) tracker with client information and sales activities.</li><li>Provide administrative support for preparing quotes, proposals, and contracts</li></ul> Marketing Support: <ul><li>Help execute marketing campaigns (email marketing, social media, events, etc.).</li><li>Monitor and analyze campaign performance, generating reports to assess effectiveness.</li><li>Support in the marketing activations &amp; coordination, samples, POSM, gimmicks, events, etc.</li></ul> Administrative &amp; Coordination: <ul><li>Organize marketing events, trade shows, and promotional activities.</li><li>Manage inventory and distribution of marketing materials.</li><li>Provide general office support to ensure the sales and marketing teams function efficiently.</li></ul> Requirements: <ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field.</li><li>Proven experience in a sales or marketing support role (2-3 years preferred).</li><li>Strong written and verbal communication skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools (Salesforce, HubSpot, etc.)</li><li>Excel proficiency ,Pivot , VLOOK Up tables , managing tables&nbsp;</li><li>Dealing with data&nbsp;</li><li>Generating reports&nbsp;</li><li>Experience with digital marketing tools and social media platforms is a plus.</li><li>Ability to work well under pressure, manage multiple tasks, and meet deadline</li></ul>

Responsibilities: <ul><li>Develop ABM strategies and plans to drive awareness and engagement within target markets, delivering superior user experience to key customers.</li><li>Design &amp; implement tailored campaigns (email, social, content, paid ads) for targeted accounts.</li><li>Develop account-specific playbooks and messaging frameworks aligned with buyer journeys.</li><li>Partner with cross-functional (Sales, PM, Engineering) teams to ensure alignment between ABM/digital efforts and sales goals.</li><li>Deliver ABM insights actionable for online &amp; offline customer interactions based on an in-depth understanding of business and customer needs.</li><li>Manage website experience relevant to target customers and identify opportunities to improve navigation &amp; personalization experience for target customers.</li><li>Optimize workflows and tools (e.g., CRM integrations, automation platforms) to streamline ABM processes.</li><li>Stay ahead of ABM trends and emerging technologies, such as AI-driven personalization and predictive analytics.</li><li>Make recommendations on digital and ABM capabilities to enable the business unit to deliver an optimized and personalized customer experience across all channels.</li></ul> Requirements: Background &amp; Qualifications: <ul><li>Bachelor’s degree required.</li><li>Experience in digital marketing, including experience in Account-Based Marketing (ABM) within the B2B/SaaS, technology, or infrastructure industries (preferably in AI, cloud, data center companies, or ABM environments).</li><li>Experience with the whole process of an ABM/digital program from strategy, planning, execution, monitoring, measurement, and optimization.</li><li>Proficient in ABM platforms, CRM systems, data analysis (Adobe Analytics, Google Analytics), content publishing (AEM), and search and social media (Google Ads, LinkedIn, YouTube, Facebook, etc.). Proficient in MS Office.</li><li>Self-driven candidate who anticipates challenges, identifies opportunities for improvement, and initiates cross-functional partnerships to achieve goals without direct oversight.</li><li>Strong data-driven decision-making mindset, with expertise in understanding enterprise buyer cycles, account scoring, and lead nurturing.</li><li>Clear storyteller able to translate data into actionable recommendations for cross-functional tea</li><li>Strong project management skills.</li><li>Good understanding of B2B customer journey, with customer-centric mindset.</li><li>Excellent interpersonal, organizational, and leadership skills.</li><li>Experience with website design, ABM/Personalized experience preferred.</li></ul>

Responsibilities: Systems / Technical Interaction with the Customer (50%) <ul><li>Serve as the technical interface between the customer and the company, providing expert support, consulting, and technical advice.</li><li>Identify current and future customer needs using application knowledge, and recommend suitable solutions.</li><li>Engage in the early stages of customers’ design cycles to influence product/platform planning.</li><li>Support new product development by offering conceptual design and modeling.</li><li>Collaborate with sales and product management to prepare and present proposals, including product selection, design solutions, specifications, and project objectives.</li><li>Ensure on-time delivery of product samples, design support, and product verification to customers.</li></ul> Market Sensing &amp; Strategy Development (50%) <ul><li>Actively hunt for new business opportunities by aligning customer needs with the product and technology roadmap.</li><li>Develop a strong network of contacts within customer organizations to foster collaboration and build trust.</li><li>Analyze customer strategies, technology roadmaps, market trends, and competitors to identify and create innovative solutions.</li></ul> Requirements: Education: <ul><li>4-year technical or business degree required; advanced degree preferred.</li></ul> Experience: <ul><li>8+ years of experience spanning business, sales, and engineering functions.</li><li>Fiber optics product knowledge is essential.</li><li>Aerospace &amp; defense market knowledge preferred.</li><li>US ITAR clearance required (must meet eligibility criteria).</li><li>Demonstrated strong organizational skills and a commitment to business success.</li><li>Excellent communication and presentation skills with the ability to simplify complex concepts.</li><li>Highly result-oriented with a proactive and accountable work style.</li></ul>

Responsibilities: <ul><li>Oversee combined operations of two sites in Lancaster, PA region (Mount Joy and Manheim)</li><li>Lead cross-functional teams including Operations, Supply Chain, Manufacturing Engineering, Quality, Maintenance, and Continuous Improvement.</li><li>Indirect coordination with HR, Finance, and Product Engineering</li><li>Translate strategic objectives from Segment, BU, and functional leadership into site-level goals</li><li>Set and manage expectations for direct and matrixed reports</li><li>Monitor production to optimize resource usage and meet targets for:</li><li>Lean , Safety, Quality, Delivery, Cost, Employee Engagement, and Talent Development</li><li>Drive Continuous Improvement (CI) initiatives to exceed operational goals</li><li>Lead Supply Planning within the BUs Sales &amp; Operations Planning process (18–24 month horizon)</li><li>Ensure end-to-end supply chain readiness, including labor, machine, and supplier capacity through scenario planning.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Manufacturing, Supply Chain, or Business (required)</li><li>Minimum 7 years of operations leadership experience with a proven track record in site transformations</li><li>Minimum 5 years of management experience including general project leadership</li><li>Strong knowledge of plant P&amp;L and solid financial acumen</li><li>Demonstrated Lean leadership; Six Sigma experience is a plus</li><li>Experience in low volume, high mix manufacturing environments</li><li>Ability to manage relationships with multiple customers and suppliers</li><li>ITAR/EAR compliance required – must be a U.S. citizen, national, lawful permanent resident, or granted asylee status</li></ul>

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

Overview: <ul><li>We are looking for an Assistant Product Manager to support our Product Management team in delivering exceptional pharmaceutical products that meet customer needs and business goals.&nbsp;</li><li>This role is ideal for someone who is passionate about product development, data-driven decision-making, and cross-functional collaboration.</li></ul> Responsibilities: <ul><li>Assist in gathering and analysing customer feedback, market trends, and competitor insights to support product strategy</li><li>Work closely with Product Manager to define product requirements, user stories, and acceptance criteria</li><li>Coordinate with cross-functional teams (e.g. marketing, sales, supply chain, finance) to ensure timely and high-quality product releases</li><li>Support product roadmap development</li><li>Help track product performance metrics and generate reports for stakeholder review</li><li>Assist in designing and production of marketing materials, coordinating and supporting execution of events</li><li>Maintain documentation and knowledge bases related to the product</li></ul> Requirements: <ul><li>Bachelor’s degree in Business, Biomedicine, Life Sciences, or related field</li><li>Minimum 1 year experience in product management of pharmaceutical and / or diagnostic products, preferably across a broad portfolio</li><li>Strong communication, organizational, and analytical skill</li></ul>

Role Overview: <ul><li>As a Sales Representative, you will be responsible for promoting our pharmaceutical products to healthcare professionals and establishing strong relationships with key stakeholders.&nbsp;</li><li>Your role will be pivotal in driving sales, increasing product awareness, and ensuring that our products are well[1]positioned in the market.</li></ul> Responsibilities: Product Promotion:&nbsp; <ul><li>Effectively promote and detail products to healthcare professionals, including doctors, pharmacists, and hospital staff.</li></ul> Sales Targets:&nbsp; <ul><li>Achieve and exceed sales targets and objectives by implementing strategic sales plans and utilizing effective sales techniques.</li></ul> Relationship Management:&nbsp; <ul><li>Build and maintain strong, long-term relationships with healthcare professionals to enhance product visibility and brand loyalty.</li></ul> Market Analysis:&nbsp; <ul><li>Monitor market trends, competitor activities, and customer feedback to identify opportunities and address challenges.</li></ul> Educational Support:&nbsp; <ul><li>Provide accurate and relevant product information, including clinical data, benefits, and usage guidelines to healthcare professionals.</li></ul> Reporting:&nbsp; <ul><li>Maintain accurate records of sales activities, customer interactions, and market trends. Prepare and submit regular reports to management.</li></ul> Compliance:&nbsp; <ul><li>Ensure adherence to regulatory requirements and company policies during all interactions and promotional activities</li></ul> Requirements: <ul><li>Bachelor’s degree in Life Sciences, Pharmacy, Medicine, Nursing, or a related field.</li><li>Minimum 1 year proven experience as a Sales Representative or in a similar role within the pharmaceutical and/or diagnostic industry.</li><li>Strong understanding of pharmaceutical and/or diagnostic products, industry regulations, and healthcare practices.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Ability to build and maintain professional relationships with healthcare professionals.</li><li>Proficiency in using CRM software and MS Office Suite.</li><li>Valid driver’s license and willingness to travel within the assigned territory</li></ul>

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Responsibilities: <ul><li>Collect, analyze, and report data on shared service operations, including performance metrics, service quality, and efficiency.</li><li>Identify and implement process improvements to enhance efficiency, reduce errors, and boost customer satisfaction.</li><li>Monitor shared service performance against targets and SLAs, reporting any deviations.</li><li>Communicate insights and recommendations to stakeholders through reports and presentations.</li><li>Develop and manage reporting tools and dashboards for real-time operational insights.</li><li>Ensure compliance with internal and external reporting standards to maintain high-quality service delivery.</li><li>Collaborate with operations, IT, and finance teams to gather data and contextualize findings.</li><li>Train staff on reporting tools and methodologies, providing support for reporting-related issues</li><li>Analyze trends to predict future performance and make strategic recommendations.</li><li>Conduct ad-hoc analyses based on management or departmental requests.</li><li>Utilize data visualization tools to highlight trends for leadership review.</li><li>Ensure the accuracy and integrity of generated data and reports.</li><li>Enhance existing reporting systems and explore new data presentation methods.</li><li>Stay informed on the latest reporting trends and technologies.</li></ul> Requirements: <ul><li>Bachelors degree in business, finance, economics, statistics, information technology, or a related field is often required.</li><li>2+ years of relevant experience in Reporting, Data Analysis, or a similar role</li><li>Database management and data warehousing knowledge</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Strong analytical skills to interpret complex data and turn it into actionable insights (e.g., the ability to perform statistical analysis and use data visualization techniques)</li><li>Ability to work with precision to ensure accuracy in reports and data analysis</li></ul>

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165 customer engagement Jobs found

Cloud Engineer

Sales & Marketing Support Executive

Senior Digital Marketing Analyst/ABM Lead

Business Development Engineer & Solutions Architect

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Sales Representative

Branch Manager - Freight Forwarding

HR Reporting Analyst

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Skills

Industry

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165 customer engagement Jobs found

Cloud Engineer

Sales & Marketing Support Executive

Senior Digital Marketing Analyst/ABM Lead

Business Development Engineer & Solutions Architect

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Sales Representative

Branch Manager - Freight Forwarding

HR Reporting Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.