Technical Support Specialist

Logistics Manager

Principal R&D/Product Development Engineer

Senior Manager Supply Chain

Mgr II Qlty & Reliability Engineering

Associate Director/Director of Marketing

Senior Proactive Engineer

Mechanical Design Manager (R&D/Parts Design)

Senior Quality and Reliability Engineer

Sales Engineer, Mining

Responsibilities: <ul><li>Provide technical support and maintenance for CLS (ACBS) environments, ensuring high availability and performance.</li><li>Collaborate with development, QA, and infrastructure teams to resolve technical issues related to ACBS.</li><li>Support and troubleshoot ACBS-related batch processes, data interfaces, and connectivity components.</li><li>Work closely with project managers and architects to provide technical input on integration and migration strategies.</li><li>Assist in the planning and execution of data migrations, system integrations, and environment upgrades.</li><li>Monitor system logs and performance metrics to proactively identify and resolve potential issues.</li><li>Document technical procedures, issue resolutions, and configuration settings.</li></ul> Requirements: Experience: <ul><li>2–5 years of experience supporting ACBS (Advanced Commercial Banking System) environments, especially CLS configurations.</li><li>Strong understanding of ACBS architecture, batch jobs, workflows, and system integration points.</li><li>Experience in integration and migration projects, preferably within banking or financial services.</li><li>Proficiency in scripting (e.g., PowerShell, Shell), SQL, and basic middleware configurations.</li><li>Familiarity with interface technologies like REST, SOAP, MQ, or file-based integrations.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li></ul> Preferred Qualifications: <ul><li>Knowledge of ACBS-related modules such as loan servicing, collateral management, or credit facilities.</li><li>Experience working in environments with Agile or DevOps methodologies.</li><li>Exposure to cloud infrastructure (AWS, Azure) is a plus</li></ul> Educational Qualification: <ul><li>Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.</li></ul>

Responsibilities: <ul><li>Supervise logistics staffs to manage their daily operation for the team to achieve a predefined&nbsp;target.</li><li>Manage 3PL’s to handle any operation activities in DC team to meet customer’s requirement and ensure to achieve highest customer’s satisfactory (ECE : Extraordinary Customer Experience)</li><li>Liaise with 3PL’s to monitor DC Workload levels and take necessary actions to ensure the minimum overtime is required but still meet prescribed productivities and service goals.&nbsp;</li><li>Work with 3PL’s to deploy the continuous improvement process and Kaizen activities in DC operation using company OA requirement as a benchmarking.</li><li>Develop, maintain and review physical procedures and standard work for all functional areas of DC to ensure they are up-to-date and match with the actual operation.</li><li>Liaise with Global Trade Services and appointed customs broker to ensure all customs related matters are executed per local customs law/regulation.</li><li>Close cooperation with BU ITCOs for HS Code Classification.&nbsp;</li><li>Coordinate with related parties including company customs broker, DC Operation (3PL’s) and customers/customer’s broker to ensure that customs reports per Malaysia bonded regulation has been prepared and submitted on-time with 100% accuracy.</li><li>Manage carriers/forwarders (all modes; including air, ocean, truck and small package) to deliver shipments to DC/customers on-time. Monitor and be able to scrutinize and on freight spending especially those irregular high spending.&nbsp;</li><li>Manage DC spending to achieve CPC target.</li><li>Being responsible to provide an update to Corporate&nbsp;for any regular cost review.</li><li>Participate in any new system enhancements; e.g. S/4 Hana Implementation, etc. that is related to&nbsp;DC.</li><li>Support any Free Trade Agreement (FTA) Implementation and other requests from Bus/Corporate</li></ul> Requirements: <ul><li>Bachelor’s Degree in any fields with 8-10 years logistics working experience.</li><li>Hands-on experience on DC operation and process improvement. Experience managing 3PL’s&nbsp;would be an advantage.</li><li>SAP Experience on WM is preferred.</li><li>Working knowledge of import/export customs procedures and requirements including licensing,&nbsp;FTA and classification requirements. Experience on customs bonded and LMW is desirable.</li><li>Demonstrated personal leadership of DC teams, demonstrating organizational and management&nbsp;skills, and achieving quality results through team interaction and effective cross-group collaboration&nbsp;(internal and 3PL’s team)</li><li>Strong problem-solving capabilities and the ability to analyze data and use critical thinking to reach&nbsp;logical conclusions and decisions; results oriented; relies on fact-based logic for decision-making</li><li>Ability to communicate with senior management through well formulated presentations and&nbsp;discussions</li><li>Business acumen, a detailed understanding of business processes and the ability to&nbsp;institute/influence change management as needed.</li><li>Proven computer skills in Microsoft suite - Excel, PowerPoint, Word and etc.</li></ul>

Responsibilities: <ul><li>Serve as a system architect for compute and networking applications.</li><li>Interface directly with OEM and other key customers to understand systems and evolving requirements.</li><li>Identify potential disruptive technologies and integrate customer needs into forward-looking product strategies.</li><li>Develop high-level system architecture requirements aligned with industry trends and customer roadmaps.</li><li>Influence executive leadership and stakeholders to invest in innovative technologies and products.</li><li>Collaborate across a geographically dispersed systems architecture team to share knowledge and drive consistency.</li><li>Act as a subject matter expert in industry standards, contributing to participation and leadership in relevant bodies.</li><li>Lead high-value development projects across hardware and high-speed signaling domains.</li><li>Coordinate with internal engineering teams to ensure customer-centric and technically feasible solutions.</li><li>Communicate technical concepts clearly to a variety of audiences, from customers to cross-functional internal teams.</li></ul> Requirements: <ul><li>Bachelors degree in Electrical Engineering or Mechanical Engineering; dual degree or MBA is a plus.</li><li>Minimum 12 years of experience in compute and/or networking system design and related technologies.</li><li>Strong technical background in high-speed signaling and hardware design.</li><li>Familiarity with AI, compute, networking, and storage architectures.</li><li>Excellent interpersonal, analytical, and communication skills.</li><li>Proven ability to lead technical projects and collaborate across global teams.</li><li>Must be self-motivated and able to work with minimal supervision.</li><li>Willingness to travel 25%–30% of the time.</li><li>Must reside in the Austin, TX area.</li></ul>

Responsibilities: <ul><li>Provide leadership to the purchasing and planning team.&nbsp;</li><li>Responsible for all aspects of raw material use.&nbsp;</li><li>This includes procurement, purchasing, warehousing, and associated transactions in the most commercially effective manner.&nbsp;</li><li>Key KPIs are inventory turns, Aging inventory, Factory orders on time, On-time shipment to customer orders, on-schedule shipment, and material productivity.</li><li>Plans and implements activities related to the timely and cost-effective procurement, inventory control, planning, and quality control of production materials, including oversight and execution of the annual physical inventory take and the annual re-costing process. Responsible for meeting annual material productivity (cost reduction) targets.&nbsp;</li><li>Establishes key performance metrics and benchmarks related to supply chain planning/forecasting to regularly measure actual performance against targets.Ensures the availability of materials in the supply chain to meet the production schedule and maintain inventory at optimum/minimum acceptable levels.&nbsp;</li><li>Responsible for the procurement and supply of raw materials and components.&nbsp;</li><li>Coordinates and integrates the flow of materials and information between suppliers, manufacturers, distributors, and customers.&nbsp;</li><li>Identifies and recommends opportunities to improve the efficiency, effectiveness, and capabilities of the supply chain.</li></ul>&nbsp;Requirements: Education and Experience Requirements: <ul><li>10+ plus years of experience in Supply Chain, Logistics and S&amp;OE Planning.</li><li>Bachelor’s degree in supply chain management, engineering or equivalent. MBA is a plus. Experience in SAP MRP systems.&nbsp;</li><li>IBP demand and supply is a plus.</li><li>APICS or SIOE-P certifications.</li><li>Proven track record of supply chain improvements and related performance improvement results Ability to multi-task, remain highly organize, and thrive in a fast paced and deadline driven environment.</li><li>Ability to communicate complex concepts clearly to cross functional stakeholders.</li><li>Proficiency in Excel, tableau, or related BI digital tools Knowledge and business acumen of Global supply chain logistics and planning and how it affects business P&amp;L.&nbsp;</li><li>Experience working on complex problems and systems that require out of the box solutions.</li><li>Experience in different manufacturing environments (specifically Low volume, High mix and configure/engineered to order)Advance Planning for New Product Introduction experience Lean manufacturing concepts / certification.</li></ul> Preferred Skills and Abilities: <ul><li>Strong leadership and communication skills, able to give direction in cross-functional environment, able to motivate and support colleagues in other functional areas Proven experience in organizational transformation, team leadership and team development Strong analytical and conceptual, problem-solving skills, pragmatic approach (80/20), decision making Committed, entrepreneurial, proactive working attitude (“driver for change”)</li></ul>

Responsibilities: <ul><li>Manages plant quality staff across quality systems and product quality.</li><li>Oversees the quality and documentation system and quality records program.</li><li>Manages QMS processes for management review, CAPA, regulatory agencies, customer and internal audits.</li><li>Manages and provides resources for new product development, quality engineering, inspection, measurement,and test, complaint handling, non-conforming product and MRB resolution.</li><li>Ensures compliance to FDA QSR, ISO, MDD and other applicable requirements.</li><li>Site Management Representative for the TEM quality system.</li><li>Ensure product safety, reliability and quality through the effective use of quality planning, risk analysis,statistical methods and process controls.</li><li>Provides sales and marketing support in explaining quality system and regulatory compliance capability tocustomers.</li><li>Contributes with the strategic Site team effort to accomplish results as needed</li><li>Provides leadership in the continuing evolution, improvement, and efficiency of the quality function.</li><li>Develops quality personnel to assure continuity and personal growth.</li><li>Understands and complies with all company rules and regulations.</li><li>Builds a Safe and Inclusive environment</li></ul> Requirements: Qualification &amp; Experience: <ul><li>10 years or more in a quality function with 5 years or more in management position.</li><li>BS/BA degree with a scientific/engineering emphasis required.</li><li>Leadership skills</li><li>Technical discipline or quality professional training.</li><li>Statistical techniques, metrology, and process analysis training.</li><li>Quality system design and implementation experience.</li><li>Lead and supportive on external audits.</li><li>Risk management .</li><li>Regulatory requirements and reporting responsibilities.</li><li>Supply chain development and management.</li><li>Strong analytical skills and attention to detail.</li><li>Excellent interpersonal and written communication skills.</li><li>Demonstrated ability to effectively organize, prioritize and accomplish multiple tasks, make decision and solveproblems independently.</li><li>A thorough knowledge of 21 CFR and ISO 13485.</li><li>Commitment to ethical conduct and responsibility.</li><li>Experience with MS Word, Excel, Project Management and Analytics software</li></ul>

Responsibilities: <ul><li>Responsible for all sales and marketing tactics development across the brand lifecycle</li><li>Establish brand-specific HCP domain expertise, and create engaging brand centered content and concepts for adaption into personalized and tailored customer experiences.</li><li>Embed to engage patients and drive customer behavior change across the full brand lifecycle.</li><li>Coordinate the branding and communications process through press releases, advertising in trade journals, development of key messages, channels, targeting and marketing campaign.</li><li>Review marketing briefs to ensure alignment between agency partners and brand team</li><li>Contribute to Market Research activities to support inline products, and business development opportunities</li><li>Primary point of contact for the brand division relating to customer engagements, whether direct or via 3rd party partner.</li></ul> Requirements: <ul><li>Bachelors degree in business or a related discipline with a successful track record in Generic or Brand pharmaceutical marketing with 7+ years relevant experience with increasing job responsibilities.</li></ul> Experience: <ul><li>Comprehensive strategic and implementation marketing experience where the individual has successfully driven market share against pharmaceutical competitors.</li><li>Experience in utilizing digital and other non-personal communication channels including efficiency and effectiveness optimization.</li><li>Demonstrated ability to prioritize, plan and execute multiple short- and long-term projects, while meeting all deadlines.</li></ul> Skills: <ul><li>Strong analytical skills, prior experience working with forecasts, analyzing market research results to turn data into actionable insights, and impactful communication strategies as a means to improve and grow the business.</li><li>High level of computer office proficiency required, especially in Excel, PowerPoint and Word</li><li>Proficiency in managing and directing agencies and strategic vendors.</li><li>Managing and working within budgets.</li></ul> Behavior: <ul><li>High energy, and a passionate champion for the business with an ability to quickly establish credibility throughout the organization.</li><li>Excellent organizational and communication skills and an ability to work with diverse internal and external constituents.</li><li>Strong ability to identify/anticipate opportunities, challenges and road blocks, while maintaining a solutions-focused approach and develop plans accordingly.</li><li>Ability to collaborate across multiple priorities and internal and external functional groups.</li><li>Respiratory and/or NeuroScience therapeutic area experience preferred.</li></ul>

Responsibilities: <ul><li>Analyze DEX tool data to identify trends, predict issues, and propose proactive interventions to enhance employee digital experience.</li><li>Develop, test, and maintain scripts and tools using PowerShell and Python to automate repetitive tasks and improve system performance.</li><li>Work with data warehouses like Redshift and analytics platforms such as Databricks. Use SQL or another programming language to work with databases and create dashboards to extract insights and develop actionable recommendations.</li><li>Develop dashboards and reporting tools using SysTrack and Microsoft Power BI to provide visibility into key performance metrics.</li><li>Collaborate with IT Service Desk and Desktop Support Teams to identify opportunities for automation and efficiency improvements.</li><li>Proactively engage with stakeholders to understand business requirements and translate them into technical solutions.</li><li>Design and implement innovative ideas to enhance customer service and reduce the mean time to resolution (MTTR).</li><li>Act as a consultant to various teams, providing technical expertise in the use of DEX tools and scripting languages.</li><li>Lead initiatives to integrate new technologies or methodologies that improve the IT environment and employee satisfaction.</li><li>Conduct Root Cause Analysis (RCA) on recurring issues and propose permanent solutions.</li><li>Engage with vendor support resources to resolve complex technical challenges and evaluate new technologies.</li><li>Work with APIs to integrate and enhance system capabilities, ensuring seamless interaction between tools and platforms.</li></ul> Requirements: <ul><li>Proficiency in DEX tools like SysTrack, Nexthink, or similar platforms.</li><li>Strong coding skills in PowerShell and Python.</li><li>Hands-on experience with data analytics platforms, such as Databricks, and data warehouses like Redshift. Proficiency in SQL as a programming language for working with databases and creating dashboards.</li><li>Expertise in Microsoft Power Apps and Power BI for data visualization and automation.</li><li>Experience in working with APIs for system integration and enhancements.</li><li>Deep understanding of IT environments, including endpoint devices, software, and cloud-based tools.</li><li>Ability to interpret data and provide actionable insights to improve digital employee experience.</li><li>Strong problem-solving skills, with experience conducting RCA and developing innovative solutions.</li><li>Demonstrated ability to identify and act on trends and opportunities in emerging technologies.</li><li>Knowledge of IT Service Management frameworks (e.g., ITIL) and their practical application.</li></ul>

Responsibilities: <ul><li>Build, mentor and manage a team responsible for smart mechanical design applied to innovative antenna solutions and deliver to market on time with dialed in cost.</li><li>You and your team will directly own the design and analysis of mechanical systems and components ensuring compliance with product performance requirements, industry standards and regulations across the lifecycle from initial concept stage to mass production.</li><li>Assess risk and compliance across areas of accountability.</li><li>Drive continuous improvement initiatives to enhance mechanical design process, tools and methodologies.&nbsp;</li><li>Manage and enhance proto shop capability with the help of technicians.</li><li>Facilitate travel to plants or others as needed to support customer issues as well as meet program milestones.</li><li>Mentor interns and junior engineers to build a robust talent pipeline and help cultivate talent.&nbsp;</li><li>Ensure concepts re-use best practice technology whenever possible by aligning on the long term product roadmap.</li><li>Provide deep technical guidance and work with external partners as needed to bring up forward looking technology.&nbsp;&nbsp;</li><li>Demonstrated results in driving efficiency and productivity in an organization.&nbsp;</li></ul> Requirements: <ul><li>B.S. or M.S(preferred) in Mechanical Engineering or equivalent.&nbsp;</li><li>6+ years of experience in managing or leading a team with proven experience bringing best in class devices/novel antenna solutions to market as well as hiring and growing talent.</li><li>15+ years of experience in mechanical design and development for various form factors. From ultra compact ear worn wearable devices to high gain antenna panels/batons.</li><li>Solid understanding of product development process. Use the first principles approach to resolve deep technical challenges to unlock innovation.</li><li>Hands on experience with CNC, tooling, molding, stamping, plating, assembly and dies.</li><li>Expert level proficiency in 2D and 3D CAD modelling tools such as CREO/SolidWorks or similar. Hands on experience with simulation tools (FEA) and analysis techniques.</li><li>Crisp communication skills to present to leadership and stakeholders as needed.</li><li>Demonstrated results in driving efficiency and productivity in an organization.&nbsp;</li><li>Innovation mindset to further our technology roadmap.</li><li>Ability to influence cross-functional teams, including product management, project management, RF/Antenna engineering manufacturing, operations and quality to optimize product design for manufacturability, cost and quality.</li></ul>

Responsibilities: <ul><li>Lead reliability planning and testing activities for new and existing products.</li><li>Define and implement reliability test plans based on product specifications, usage environments,&nbsp;and customer expectations.</li><li>Conduct Failure Mode and Effects Analysis (FMEA), Root Cause Analysis (RCA), and statistical&nbsp;analysis to identify and mitigate risks.</li><li>Collaborate closely with Design, Quality, Manufacturing, and Product Development teams to&nbsp;ensure reliability is embedded in the product life cycle.</li><li>Develop and maintain reliability models, such as Weibull analysis, and interpret results to guide&nbsp;engineering decisions.</li><li>Support qualification testing, including environmental, mechanical, and electrical stress tests.</li><li>Interface with customers to provide technical support and reliability data when needed.</li><li>Document and present reliability reports, metrics, and improvement actions to stakeholders.</li><li>Mentor and guide junior engineers within the reliability or cross-functional teams.</li></ul> Requirements: <ul><li>Bachelors or Master’s Degree in Mechanical, Electrical, Electronics Engineering or related field.</li><li>Minimum 5-7 years of relevant experience in reliability engineering, preferably in electronic&nbsp;components or a manufacturing environment.</li><li>Strong knowledge of reliability testing standards (e.g., IEC, MIL-STD, JEDEC).</li><li>Experience with statistical tools and software (e.g., Minitab, JMP).</li><li>Hands-on experience in conducting HALT/HASS, thermal cycling, vibration, and environmental&nbsp;testing.</li><li>Excellent problem-solving skills and experience with tools like 8D, Ishikawa, and FMEA.</li><li>Effective communication skills, both written and verbal.</li><li>Ability to work independently and in a team-oriented, cross-functional environment.</li></ul>

Responsibilities: Sales &amp; Business Development: <ul><li>Maintain regular contact with customers to ensure company products are specified in their operations.</li><li>Achieve and exceed sales targets by actively identifying and pursuing new business opportunities.</li><li>Increase market share by replacing competitor pump installations, including other peristaltic pump manufacturers and alternative pump technologies.</li><li>Develop proposals for transitioning clients to Bredel pumps through process optimization and de-bottlenecking.</li></ul> Customer &amp; Account Management: <ul><li>Manage and expand the spare parts and replacement pump business for existing clients.</li><li>Oversee spare parts and service programs for all delivered projects to ensure reliability and customer satisfaction.</li><li>Conduct regular on-site audits across target locations in Australia to secure ongoing spare parts and service contracts.</li><li>Build and maintain strong relationships with key personnel in Reliability, Process, and Maintenance across all sites.</li></ul> Sales Planning &amp; Reporting: <ul><li>Develop and execute structured call plans and visit cycles to ensure comprehensive coverage of existing and target accounts.</li><li>Maintain and update the CRM system with accurate customer data, interactions, and sales opportunities.</li><li>Keep the Sector Manager informed of competitor activity encountered in the marketplace.</li></ul> Customer Support &amp; Training: <ul><li>Arrange and conduct customer training sessions and presentations, both on-site and office-based, to enhance product knowledge and engagement.</li><li>Provide technical support to clients, offering solutions that optimize pump performance and overall system efficiency.</li></ul> Quality &amp; Compliance: <ul><li>Conduct all activities in accordance with the company’s Quality Management System to ensure high standards of service and compliance.</li></ul> Requirements: <ul><li>Skilled negotiator to achieve sales targets.</li><li>Needs to work well with WMFTS co-workers, reps/distributors, and customers, and achieve desired results.&nbsp;</li><li>Minimum 3 years’ experience in mining sales</li><li>Mechanical / Technical sales experience</li><li>Experience in process engineering</li><li>Advanced English writing/reading competencies. Fluent.</li></ul>

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196 customer service specialist Jobs found

Technical Support Specialist

Logistics Manager

Principal R&D/Product Development Engineer

Senior Manager Supply Chain

Mgr II Qlty & Reliability Engineering

Associate Director/Director of Marketing

Senior Proactive Engineer

Mechanical Design Manager (R&D/Parts Design)

Senior Quality and Reliability Engineer

Sales Engineer, Mining

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196 customer service specialist Jobs found

Technical Support Specialist

Logistics Manager

Principal R&D/Product Development Engineer

Senior Manager Supply Chain

Mgr II Qlty & Reliability Engineering

Associate Director/Director of Marketing

Senior Proactive Engineer

Mechanical Design Manager (R&D/Parts Design)

Senior Quality and Reliability Engineer

Sales Engineer, Mining

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.