Technical Support Specialist

Technical Lead - Data Engineering

Logistics Manager

Product Owner

QA Tester

Principal R&D/Product Development Engineer

Senior Manager Supply Chain

Mgr II Qlty & Reliability Engineering

Systems Engineer

Director, Intellectual Property

Responsibilities: <ul><li>Provide technical support and maintenance for CLS (ACBS) environments, ensuring high availability and performance.</li><li>Collaborate with development, QA, and infrastructure teams to resolve technical issues related to ACBS.</li><li>Support and troubleshoot ACBS-related batch processes, data interfaces, and connectivity components.</li><li>Work closely with project managers and architects to provide technical input on integration and migration strategies.</li><li>Assist in the planning and execution of data migrations, system integrations, and environment upgrades.</li><li>Monitor system logs and performance metrics to proactively identify and resolve potential issues.</li><li>Document technical procedures, issue resolutions, and configuration settings.</li></ul> Requirements: Experience: <ul><li>2–5 years of experience supporting ACBS (Advanced Commercial Banking System) environments, especially CLS configurations.</li><li>Strong understanding of ACBS architecture, batch jobs, workflows, and system integration points.</li><li>Experience in integration and migration projects, preferably within banking or financial services.</li><li>Proficiency in scripting (e.g., PowerShell, Shell), SQL, and basic middleware configurations.</li><li>Familiarity with interface technologies like REST, SOAP, MQ, or file-based integrations.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li></ul> Preferred Qualifications: <ul><li>Knowledge of ACBS-related modules such as loan servicing, collateral management, or credit facilities.</li><li>Experience working in environments with Agile or DevOps methodologies.</li><li>Exposure to cloud infrastructure (AWS, Azure) is a plus</li></ul> Educational Qualification: <ul><li>Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.</li></ul>

Responsibilities: <ul><li>Define and drive the data engineering strategy and roadmap.</li><li>Ensure code quality and best practices (e.g., modularity, reusability, scalability, and testability).</li><li>Review code and mentor engineers on data engineering best practices.</li><li>Optimize data workflows for performance, reliability, and cost.</li><li>Design and implement data lake/warehouse architectures.</li><li>Work closely with data scientists, analysts, product managers, and business stakeholders to define data needs.</li><li>Implement data quality checks and observability tools.</li></ul> Requirements: Experience: <ul><li>10+ years of experience in data engineering with a proven track record of delivering large-scale data solutions.</li><li>Strong expertise in Snowflake, Advanced SQL, GBI ETL framework, and Python.</li><li>Hands-on experience in designing and implementing data pipelines, data integration, and data warehousing solutions.</li><li>Fluency in English and Mandarin (both spoken and written), enabling effective communication with global stakeholders.</li><li>Prior experience in stakeholder management, including requirements gathering, design playback, and presentations.</li><li>Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Strong problem-solving skills and the ability to think critically about data architecture and process optimization.</li></ul> Educational Qualification: <ul><li>Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.</li><li>Advanced degree in Computer Science, Data Engineering, or a related field.</li><li>Certifications in Snowflake or data engineering tools are a plus.</li></ul>

Responsibilities: <ul><li>Supervise logistics staffs to manage their daily operation for the team to achieve a predefined&nbsp;target.</li><li>Manage 3PL’s to handle any operation activities in DC team to meet customer’s requirement and ensure to achieve highest customer’s satisfactory (ECE : Extraordinary Customer Experience)</li><li>Liaise with 3PL’s to monitor DC Workload levels and take necessary actions to ensure the minimum overtime is required but still meet prescribed productivities and service goals.&nbsp;</li><li>Work with 3PL’s to deploy the continuous improvement process and Kaizen activities in DC operation using company OA requirement as a benchmarking.</li><li>Develop, maintain and review physical procedures and standard work for all functional areas of DC to ensure they are up-to-date and match with the actual operation.</li><li>Liaise with Global Trade Services and appointed customs broker to ensure all customs related matters are executed per local customs law/regulation.</li><li>Close cooperation with BU ITCOs for HS Code Classification.&nbsp;</li><li>Coordinate with related parties including company customs broker, DC Operation (3PL’s) and customers/customer’s broker to ensure that customs reports per Malaysia bonded regulation has been prepared and submitted on-time with 100% accuracy.</li><li>Manage carriers/forwarders (all modes; including air, ocean, truck and small package) to deliver shipments to DC/customers on-time. Monitor and be able to scrutinize and on freight spending especially those irregular high spending.&nbsp;</li><li>Manage DC spending to achieve CPC target.</li><li>Being responsible to provide an update to Corporate&nbsp;for any regular cost review.</li><li>Participate in any new system enhancements; e.g. S/4 Hana Implementation, etc. that is related to&nbsp;DC.</li><li>Support any Free Trade Agreement (FTA) Implementation and other requests from Bus/Corporate</li></ul> Requirements: <ul><li>Bachelor’s Degree in any fields with 8-10 years logistics working experience.</li><li>Hands-on experience on DC operation and process improvement. Experience managing 3PL’s&nbsp;would be an advantage.</li><li>SAP Experience on WM is preferred.</li><li>Working knowledge of import/export customs procedures and requirements including licensing,&nbsp;FTA and classification requirements. Experience on customs bonded and LMW is desirable.</li><li>Demonstrated personal leadership of DC teams, demonstrating organizational and management&nbsp;skills, and achieving quality results through team interaction and effective cross-group collaboration&nbsp;(internal and 3PL’s team)</li><li>Strong problem-solving capabilities and the ability to analyze data and use critical thinking to reach&nbsp;logical conclusions and decisions; results oriented; relies on fact-based logic for decision-making</li><li>Ability to communicate with senior management through well formulated presentations and&nbsp;discussions</li><li>Business acumen, a detailed understanding of business processes and the ability to&nbsp;institute/influence change management as needed.</li><li>Proven computer skills in Microsoft suite - Excel, PowerPoint, Word and etc.</li></ul>

Responsibilities: <ul><li>Develop Cloud platform software and collaborate across engineering groups to maximize the use of common emerging platform technologies, conventions and technological building blocks.</li><li>Communicate across functions and other stakeholders and drive engineering initiatives&nbsp;</li><li>Introduce and maintain AGILE SDLC best practices in the team.&nbsp;</li><li>Participate in Code Review, Technical design discussion&nbsp;</li><li>Be a subject matter expert in the Public Cloud and On-Prem based platforms</li><li>Craft project status reporting and deliver executive briefings to update senior leaders and stakeholders.</li><li>Understand product use case and communicate technically with local and remote engineering teams.</li><li>Develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities.</li></ul> Requirements: <ul><li>10+ years of software engineering work experience, including hands-on technical management.</li><li>In-depth knowledge on NMS and other network software</li><li>7+ years’ experience coding in one of the following languages: Go and Python.</li><li>Experience with Docker and Kubernetes for deployment and orchestration.</li><li>Hands-on knowledge on Public Cloud Services and infrastructure.&nbsp;</li><li>7+ years’ of demonstrated experience recruiting and managing technical teams, including performance management</li><li>Well versed in Agile Project Management processes. Able to deal well with rapid changes and manage through long projects</li><li>Strong verbal and written communications skills are a must, as well as the ability to work effectively across global internal and external organizations and remote teams</li><li>Education – BE/B.Tech in Computer/Electronic &amp; Telecommunication Engineering&nbsp;</li></ul>

Responsibilities: <ul><li>Develop detailed test plans based on project requirements and specifications.&nbsp;</li><li>Provide feedback on quality standards, usability, and areas for improvement.</li><li>Automates test scenarios and expected outcomes.&nbsp;</li><li>Conduct regression, integration, user acceptance, and performance testing.</li><li>Conducts comprehensive testing and risk-based assessments of the testing objects.&nbsp;</li><li>He/She uses source documentation as input and contributes to the planning and implementation of testing activities.&nbsp;</li><li>Leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders.&nbsp;</li><li>He/She creates and selects tools and methodologies for review and approval by management.</li></ul> ﻿Requirements: <ul><li>Bachelors Degree or International equivalent&nbsp;</li><li>Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred&nbsp;</li><li>comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections.&nbsp;</li><li>He/She provides expertise for key business functions and supporting technologies.&nbsp;</li><li>Provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA).&nbsp;</li><li>He/She maintains an awareness of emerging technologies to ensure a competitive advantage.</li><li>Experience with both web and client/server based testing</li><li>Minimum 8 Years of Relevant Experience in IT Test Automation.</li><li>Should have strong Mainframe testing [CICS, JCL, DB2, Cobol]</li><li>Must be able to test and debug batch jobs (JCL).</li><li>Must be able to perform backend testing by executing SQL queries.</li><li>Expertise in APIs &amp; Web Services testing</li><li>Hands-on experience in Selenium, TestNG and Cucumber frameworks</li><li>Good in test execution reporting skills</li><li>Expertise in Test Cases Design and Test Data management</li><li>Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics.</li><li>Should be well versed with Agile testing and Continuous Testing</li><li>Experience with Test Management tools</li><li>Knowledge on AZURE DEVOPS&nbsp;</li><li>Understanding of SAFe Agile methodologies</li><li>Should be solution-oriented and have problem solving aptitude</li><li>Should have excellent communication and presentation skills</li><li>Knowledge on Logistics domain will be an advantage</li><li>Good to have Performance Testing experience.</li><li>Knowledge on JMeter / Performance center will be an advantage.</li><li>Any certifications in test automation</li></ul>

Responsibilities: <ul><li>Serve as a system architect for compute and networking applications.</li><li>Interface directly with OEM and other key customers to understand systems and evolving requirements.</li><li>Identify potential disruptive technologies and integrate customer needs into forward-looking product strategies.</li><li>Develop high-level system architecture requirements aligned with industry trends and customer roadmaps.</li><li>Influence executive leadership and stakeholders to invest in innovative technologies and products.</li><li>Collaborate across a geographically dispersed systems architecture team to share knowledge and drive consistency.</li><li>Act as a subject matter expert in industry standards, contributing to participation and leadership in relevant bodies.</li><li>Lead high-value development projects across hardware and high-speed signaling domains.</li><li>Coordinate with internal engineering teams to ensure customer-centric and technically feasible solutions.</li><li>Communicate technical concepts clearly to a variety of audiences, from customers to cross-functional internal teams.</li></ul> Requirements: <ul><li>Bachelors degree in Electrical Engineering or Mechanical Engineering; dual degree or MBA is a plus.</li><li>Minimum 12 years of experience in compute and/or networking system design and related technologies.</li><li>Strong technical background in high-speed signaling and hardware design.</li><li>Familiarity with AI, compute, networking, and storage architectures.</li><li>Excellent interpersonal, analytical, and communication skills.</li><li>Proven ability to lead technical projects and collaborate across global teams.</li><li>Must be self-motivated and able to work with minimal supervision.</li><li>Willingness to travel 25%–30% of the time.</li><li>Must reside in the Austin, TX area.</li></ul>

Responsibilities: <ul><li>Provide leadership to the purchasing and planning team.&nbsp;</li><li>Responsible for all aspects of raw material use.&nbsp;</li><li>This includes procurement, purchasing, warehousing, and associated transactions in the most commercially effective manner.&nbsp;</li><li>Key KPIs are inventory turns, Aging inventory, Factory orders on time, On-time shipment to customer orders, on-schedule shipment, and material productivity.</li><li>Plans and implements activities related to the timely and cost-effective procurement, inventory control, planning, and quality control of production materials, including oversight and execution of the annual physical inventory take and the annual re-costing process. Responsible for meeting annual material productivity (cost reduction) targets.&nbsp;</li><li>Establishes key performance metrics and benchmarks related to supply chain planning/forecasting to regularly measure actual performance against targets.Ensures the availability of materials in the supply chain to meet the production schedule and maintain inventory at optimum/minimum acceptable levels.&nbsp;</li><li>Responsible for the procurement and supply of raw materials and components.&nbsp;</li><li>Coordinates and integrates the flow of materials and information between suppliers, manufacturers, distributors, and customers.&nbsp;</li><li>Identifies and recommends opportunities to improve the efficiency, effectiveness, and capabilities of the supply chain.</li></ul>&nbsp;Requirements: Education and Experience Requirements: <ul><li>10+ plus years of experience in Supply Chain, Logistics and S&amp;OE Planning.</li><li>Bachelor’s degree in supply chain management, engineering or equivalent. MBA is a plus. Experience in SAP MRP systems.&nbsp;</li><li>IBP demand and supply is a plus.</li><li>APICS or SIOE-P certifications.</li><li>Proven track record of supply chain improvements and related performance improvement results Ability to multi-task, remain highly organize, and thrive in a fast paced and deadline driven environment.</li><li>Ability to communicate complex concepts clearly to cross functional stakeholders.</li><li>Proficiency in Excel, tableau, or related BI digital tools Knowledge and business acumen of Global supply chain logistics and planning and how it affects business P&amp;L.&nbsp;</li><li>Experience working on complex problems and systems that require out of the box solutions.</li><li>Experience in different manufacturing environments (specifically Low volume, High mix and configure/engineered to order)Advance Planning for New Product Introduction experience Lean manufacturing concepts / certification.</li></ul> Preferred Skills and Abilities: <ul><li>Strong leadership and communication skills, able to give direction in cross-functional environment, able to motivate and support colleagues in other functional areas Proven experience in organizational transformation, team leadership and team development Strong analytical and conceptual, problem-solving skills, pragmatic approach (80/20), decision making Committed, entrepreneurial, proactive working attitude (“driver for change”)</li></ul>

Responsibilities: <ul><li>Manages plant quality staff across quality systems and product quality.</li><li>Oversees the quality and documentation system and quality records program.</li><li>Manages QMS processes for management review, CAPA, regulatory agencies, customer and internal audits.</li><li>Manages and provides resources for new product development, quality engineering, inspection, measurement,and test, complaint handling, non-conforming product and MRB resolution.</li><li>Ensures compliance to FDA QSR, ISO, MDD and other applicable requirements.</li><li>Site Management Representative for the TEM quality system.</li><li>Ensure product safety, reliability and quality through the effective use of quality planning, risk analysis,statistical methods and process controls.</li><li>Provides sales and marketing support in explaining quality system and regulatory compliance capability tocustomers.</li><li>Contributes with the strategic Site team effort to accomplish results as needed</li><li>Provides leadership in the continuing evolution, improvement, and efficiency of the quality function.</li><li>Develops quality personnel to assure continuity and personal growth.</li><li>Understands and complies with all company rules and regulations.</li><li>Builds a Safe and Inclusive environment</li></ul> Requirements: Qualification &amp; Experience: <ul><li>10 years or more in a quality function with 5 years or more in management position.</li><li>BS/BA degree with a scientific/engineering emphasis required.</li><li>Leadership skills</li><li>Technical discipline or quality professional training.</li><li>Statistical techniques, metrology, and process analysis training.</li><li>Quality system design and implementation experience.</li><li>Lead and supportive on external audits.</li><li>Risk management .</li><li>Regulatory requirements and reporting responsibilities.</li><li>Supply chain development and management.</li><li>Strong analytical skills and attention to detail.</li><li>Excellent interpersonal and written communication skills.</li><li>Demonstrated ability to effectively organize, prioritize and accomplish multiple tasks, make decision and solveproblems independently.</li><li>A thorough knowledge of 21 CFR and ISO 13485.</li><li>Commitment to ethical conduct and responsibility.</li><li>Experience with MS Word, Excel, Project Management and Analytics software</li></ul>

Responsibilities: <ul><li>Respond, manage, and escalate (as needed) technical support requests via the ticketing system, telephone calls, and emails either directly or using remote support tools.</li><li>Responsible for supporting Business user end point devices (Laptops/desktops/Smart phones/Tablets /video conferencing services) either directly or using remote support tools on as-needed basis.</li><li>Ensure compliance of regulatory requirements including cGMP standards and site-specific SOPs when completing assigned functional activities.</li><li>Manage and maintain analytical laboratory and computerized manufacturing control systems in a GMP environment according to established regulatory requirements.</li><li>Perform L1 tasks on Server, Network and Telecom Infrastructure in USA &amp; Canada as needed.</li><li>Assist Core teams in performing L1 troubleshooting tasks on Security tools, technologies &amp; platforms like Crowdstrike, Zscaler, Zero Trust, Privileged access management.</li><li>Maintain inventories of endpoint devices, GMP assets and applications.</li><li>Ensure 100% compliance with the GMP Policies and Procedures.</li></ul> Operations: <ul><li>Handle day to day end user support tickets. Provides IT support to VIP users.</li><li>Work with central IT teams to resolve issues reported via helpdesk system.</li><li>Owns end-to-end responsibility for resolving issues in a timely manner.</li><li>Provides updates on Infrastructure health and corrective/preventive actions.</li><li>Maintains an up-to-date inventory of endpoint devices, servers, GMP assets, OT devices and Network devices.</li><li>Flexible to work in a multi-shift operation environment.&nbsp;</li><li>Can be onsite on need basis to assist during any crisis in off-business hours.</li><li>Ensure site IT SOPs are updated and supports site QA and CSV on GMP tasks.</li></ul> Requirements: Education Qualifications:&nbsp; <ul><li>Bachelor’s degree (IT) or similar Desired Certifications.</li><li>Certifications (preferred) – Current JNCIE-ENT, JNCIE, or CCIE certification/ CCNP, CEH, CISSP, MCSA etc.</li></ul> Experience Required: <ul><li>3 – 5 years’ experience working in a GMP compliant pharmaceutical laboratory/manufacturing environment.</li><li>Working Knowledge of Cisco, Juniper, Aruba Technologies &amp; Architectures (examples- Cloud &amp; Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)</li><li>Experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.</li><li>Working knowledge of networking concepts such as Routing, Switching, VLANs, VPNs, DHCP and DNS.</li><li>Hands-on experience with Windows 10/11, Microsoft Office tools, common business applications, digital signing applications, Adobe software, Apple devices and L1 knowledge of Windows Server operating systems, Virtualization Hypervisors like VMWare and Wireless Networking devices like Aruba/HPE.</li><li>Has good knowledge for troubleshooting Microsoft 365 and Microsoft Teams rooms (conferencing systems)</li><li>Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.</li><li>Well versed on GMP Infrastructure and Applications used in Manufacturing and Laboratories.</li><li>Well versed with GMP Procedures</li></ul>

Responsibilities:&nbsp; <ul><li>The successful candidate will contribute to the success of the company’s IP strategy by developing and maintaining the company’s patent portfolio.</li><li>Work with Research and Development to produce the most effective U.S. and foreign patent strategies and portfolios for company products and projects.</li><li>Work closely with Research and Development to identify patentable inventions. participate in internal invention disclosure assessments. provide guidance regarding the patentability of inventions under review.&nbsp;</li><li>prepare and prosecute high-quality, strategic patents (both utility and design).&nbsp;</li><li>assign and efficiently manage work performed by outside law firms. review applications and prosecution materials prepared by outside counsel. provide technical and legal commentary to ensure overall application quality.&nbsp;</li><li>work with the IP team to develop and implement patent strategies and processes. and work with R&amp;D and other departments to understand business priorities and challenges to incorporate those into a comprehensive IP strategy.</li><li>Support/lead in the development of patentability, validity, infringement, freedom-to-operate opinions, and requisite patent searching.</li><li>Monitor competitor activity, initiating and controlling measures to invalidate third-party patent rights.</li><li>Manage patent families and select patent portfolios on a global basis.</li><li>Education of internal research and development teams about company IP policies and the importance of IP.</li><li>Manage IP budget and set priorities for investment in intellectual property.</li></ul> Requirements: <ul><li>D.degree from an accredited law school.</li><li>Membership in good standing in at least one state bar.</li><li>Registration to practice before the USPTO.</li><li>Advanced Science Degree (Chemistry, Biology or Pharmacy).</li><li>At least 10 years of in-house legal experience and proven track record in IP management at a pharmaceutical company.</li><li>Ideal candidate will also have some experience with devices or with engineering.</li><li>Candidate should demonstrate very deep scientific understanding of chemistry and pharmaceuticals and an ability to rapidly acquire and apply new knowledge.</li><li>Experience with preparation, prosecution, and e-filing of U.S. and foreign patent applications.</li><li>Experience in all aspects of IP counseling, including freedom to operate and validity opinions.</li><li>Strong oral and written communication skills and attention to detail.</li><li>Strong analytical skills.</li><li>Excellent business judgment related to critical IP issues, and strategic thinking capability.</li><li>Ability to be flexible and provide critical and clear IP advice to internal client groups.</li><li>Strong organizational skills and ability to manage numerous projects simultaneously</li><li>The candidate will be located in Somerset, New Jersey.</li><li>Travel is required and the candidate should be prepared to regularly travel to the company’s Research and Development facilities in Florida and the Netherlands.</li></ul>

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272 customer service technical specialist Jobs found

Technical Support Specialist

Technical Lead - Data Engineering

Logistics Manager

Product Owner

QA Tester

Principal R&D/Product Development Engineer

Senior Manager Supply Chain

Mgr II Qlty & Reliability Engineering

Systems Engineer

Director, Intellectual Property

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Skills

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272 customer service technical specialist Jobs found

Technical Support Specialist

Technical Lead - Data Engineering

Logistics Manager

Product Owner

QA Tester

Principal R&D/Product Development Engineer

Senior Manager Supply Chain

Mgr II Qlty & Reliability Engineering

Systems Engineer

Director, Intellectual Property

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.