Sr. Account Executive

Key Account Manager – Medical Device & Diagnostics

Team Lead (Vice President)

Site Investigation Lead, Quality Assurance

EUC Operations Lead

Senior Sales Executive

Senior E-Commerce Sales Executive

Sales Manager

Senior Analyst – Strategy

Product Manager (Pharma)

Responsibilities: <ul><li>The consultative sale and marketing of energy infrastructure solutions to agency executives in the federal sector through a variety of long-term, complex contracts, including Energy Savings Performance Contracts (ESPC</li><li>With expert and mastery-level knowledge of government ESPC and other contract vehicles and processes, educate customers through consultative selling to identify new business opportunities, markets and cultivate new customer prospects.</li><li>Understand and influence customers in the buying process, offering novel and unique solutions to help organizational leaders achieve compliance with energy and decarbonization policies, goals, and standards.</li><li>Actively participate in relevant conferences and trade associations</li><li>Engage in industry events as a recognized leader in the ESCO field</li><li>Manage sales funnel to achieve business goals and strategic objectives</li><li>Demonstrate sound business judgment and critical thinking skills to balance risk and reward when qualifying and disqualifying opportunities</li><li>Persuasively communicate rationale and recommendations in discussions with the NORESCO management and executive leadership team</li><li>With expert knowledge of diverse Municipals, Universities, K-12 Schools and Hospitals (MUSH) and commercial and industrial customers and internal NORESCO disciplines, lead authorship of highly competitive RFP/RFQ responses, communicating capture win themes with contributing authors to ensure a cohesive and compelling response</li><li>Capture and manage detailed information from specific federal installations, campuses, sites, buildings, and facilities</li><li>Develop relationships and partnerships with sub-contractors who have a significant presence and solid reputation at specific federal facilities</li><li>With site information, coordinate internal strategy sessions to drive the development of new government opportunities through procurement and selection</li><li>Develop, own, implement and adjust strategy to win opportunities through successful solicitation responses</li><li>Mentor junior AEs as needed</li><li>Serve as a customer advocate, coordinating with and influencing the internal project development team and decision-makers at all leadership levels throughout the sales, development, and implementation phases to ensure customer expectations and requirements are met</li><li>Communicate internally for collaboration and consensus on strategies, presentations, and customer deliverables, and then communicate deliverables externally Government executive leaders</li><li>Successfully closed business in compliance with an annual sales goal</li><li>Participate on internal process improvement teams as needed</li><li>After the sale, continue with account management to maintain relationships with existing customers and drive new business to help the customer meet State and Local goals or implement unfunded site infrastructure requirements</li></ul> Requirements: Required Qualifications: <ul><li>High School Diploma or GED</li><li>7+ years of professional experience selling solutions into the Municipal, University, Schools, and/or Hospital sectors, Energy Management Consulting, and/or Design-Build markets</li><li>5+ years of experience selling to C-Level targets</li></ul> Preferred Qualifications <ul><li>Bachelors Degree highly preferred</li><li>10+ years of professional experience in MUSH ESPC, Energy Management Consulting, and/or Design-Build and other alternative delivery construction markets</li><li>Experience presenting and selling to city councils, school boards and public forums highly preferred</li><li>Understanding of public procurement for the energy services market</li><li>Understanding of standard building conservation measures (solar, lighting, HVAC, etc.)</li><li>Knowledge of Water and Wastewater market</li><li>Knowledge of Commercial and Industrial markets</li><li>Experience mentoring sales reps</li></ul>

Responsibilities: Account Management:&nbsp; <ul><li>Develop and maintain strong, long-term relationships with key hospital accounts, healthcare groups, and distributors in Singapore.</li></ul> Sales Growth:&nbsp; <ul><li>Drive sales performance by identifying opportunities within existing accounts and implementing strategies to achieve revenue targets.</li></ul> Strategic Planning:&nbsp; <ul><li>Work closely with internal stakeholders (marketing, regulatory, supply chain, finance) to develop account-specific strategies and business plans.</li></ul> Market Intelligence:&nbsp; <ul><li>Stay updated on market trends, competitor activities, and regulatory changes affecting the medical device sector.</li></ul> Contract Negotiation:&nbsp; <ul><li>Lead contract negotiations, pricing discussions, and tender submissions to ensure profitability and compliance.</li></ul> Customer Support:&nbsp; <ul><li>Act as the primary point of contact for key accounts, ensuring customer satisfaction and resolving any issues efficiently.</li><li>Reporting &amp; Forecasting: Provide regular updates on account performance, forecasts, and sales pipelines to the management team.</li></ul> Requirements: <ul><li>Bachelor’s degree in Life Sciences, Business Administration, or related field.</li><li>Minimum 5 years of experience in sales or key account management, preferably within the medical device or healthcare industry.</li><li>Strong understanding of the Singapore healthcare landscape and regulatory environment.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Highly organized with the ability to manage multiple priorities.</li></ul>

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

Responsibilities: Investigation Management <ul><li>Timely review and support to closing of OOS/OOT/Deviations/Market complaints/Customer notifications as an investigational SME Role.</li><li>Review and ensure identified Root cause/Hypothesis is based on sound scientific Rationale and evidence.</li><li>Review and ensure Investigation order is proper and logical.</li><li>Review and ensure Investigation articulation is proper and not Misleading /Ambiguous.</li><li>Review and ensure Identification of CAPA’s is consistent with investigation findings</li><li>Provide appropriate rating to Root cause investigation based on Hypothesis, Investigation order, Investigation articulation and Identification of CAPA’s.</li><li>Undertake continuous trainings and developments from an outcome of Investigations and CAPA’s.</li><li>Implementation of best practices in Investigation review mechanism, policies, processes and procedures to aid and improve operational performance and Quality Metrics.</li><li>Support to Implement all relevant procedures described in the Quality Management System (QMS) like Deviation, RCI, Complaint management etc.,</li><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.</li><li>Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.</li><li>Review and identify areas of improvement in the investigations.</li><li>Ensure the compliance with current industrial practices and constantly meet the regulatory requirement with zero integrity issue.</li></ul> Workload Management&nbsp; <ul><li>Coordinate workload sharing with Investigators team and develop action plans to improve timeline and quality of investigations</li><li>Prepare monthly report of the issues, work done, any employee related issues and conduct bi-weekly audits of the analyst’s notebooks.</li></ul> Staff Development	 <ul><li>Evaluate potential candidates for Investigation team, performance evaluation of direct reports.</li></ul> Requirements: Education &amp; Experience&nbsp; <ul><li>Bachelor’s degree in pharmacy, Chemistry, Biotechnology, or related scientific discipline (master’s preferred)</li><li>10+ years of experience in pharmaceutical manufacturing, quality, or compliance roles, including investigation management</li><li>Prior experience leading teams and conducting root cause analysis for deviations, OOS/OOT, and quality events</li><li>Working knowledge of FDA, EU, and other global regulatory requirements Demonstrated management and leadership experience with strong interpersonal and influencing skills.</li></ul> Knowledge <ul><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>In-depth understanding of cGMP regulations, 21 CFR Part 211, ICH Q9/Q10 principles</li><li>Strong knowledge of manufacturing and QC processes for solid oral dosage forms, non-sterile liquids and semi-solid dosage forms</li><li>Familiarity with investigation tools and techniques (e.g., 5 Whys, Fishbone, FMEA)</li><li>Experience with Quality Management Systems (e.g., TrackWise, MasterControl)</li><li>Skills &amp; Abilities Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.</li><li>Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.</li><li>Supervising People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates activities; is available to staff; provides regular performance feedback; develops subordinates skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.</li><li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.</li><li>Demonstrated flexibility in carrying out varied assignments in a high-quality work environment.</li><li>Excellent written and oral communications skills with a strong emphasis on organizational capabilities.</li><li>Excellent analytical thinking and problem-solving skills</li><li>Excellent critical thinking and root cause analysis skills</li><li>Ability to work cross-functionally and influence without authority</li><li>Proven ability to meet deadlines while handling multiple investigations</li></ul> Physical Requirements <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Ability to work on-site full-time in both office and GMP environments</li><li>Sit or stand for extended periods; walk between manufacturing and laboratory areas</li><li>Ability to occasionally lift or move materials up to 25 pounds</li><li>Use of personal protective equipment (PPE) as required Investigation Management</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

Responsibilities: Achievement of Sales and margin: <ul><li>Develop and implement effective sales strategies to achieve and exceed sales targets.</li><li>Identify and pursue new business opportunities within the assigned territory or market segment.</li><li>Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.</li><li>Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.</li></ul> Customer Relationship Management: <ul><li>Cultivate and maintain long-term relationships with key accounts and customers</li><li>Address customer inquiries and concerns promptly and professionally.</li><li>Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.</li><li>Ensure prompt payment collection</li></ul> Sales Reporting: <ul><li>Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.</li><li>Present findings and recommendations to management to drive informed decision-making.</li><li>Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives.</li><li>Represent company professionally with customers and vendors while conducting business according to the values of a world class organization. Promote a culture of</li><li>inclusiveness, teamwork and cooperation that allows the Johnsonville Way to thrive and prosper throughout the organization</li></ul> Requirements: <ul><li>Minimum Diploma &amp; 3 years of sales experience in relevant industry preferred</li><li>Class 3 driving license and process own vehicle</li><li>Strong interpersonal, communication and negotiation skills</li><li>Target driven and proactive attitude</li></ul>

Responsibilities: <ul><li>Drive online sales through various e-commerce platforms, marketplaces, and company websites.&nbsp;</li><li>Develop and implement sales strategies to meet and exceed revenue targets.&nbsp;</li><li>Identify and pursue new business opportunities to expand the company’s digital sales presence.&nbsp;</li><li>Optimize product listings, pricing strategies, and promotional activities to maximize conversions.&nbsp;</li><li>Monitor and analyze sales performance, customer behavior, and market trends to refine strategies.&nbsp;</li><li>Work closely with the marketing team to create campaigns that drive traffic and sales.&nbsp;</li><li>Manage customer relationships, ensuring a high level of service and satisfaction.&nbsp;</li><li>Stay updated on industry trends, competitor activities, and emerging e-commerce technologies.&nbsp;</li><li>To support any other ad hoc tasks as required.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Marketing, Business, E-Commerce, or a related field.&nbsp;</li><li>Minimum 5 years of experience in eCommerce, digital marketing, or a similar role with proven track record of managing campaigns, budgets, and timelines effectively.&nbsp;</li><li>Strong sales mindset with a results-oriented approach.&nbsp;</li><li>Strong understanding of performance marketing, including paid search, social media, and affiliate partnerships.&nbsp;</li><li>Ability to analyze data, monitor KPIs, and derive actionable insights to drive decision-making.&nbsp;</li><li>Excellent verbal and written communication skills for cross-functional collaboration.&nbsp;</li><li>Ability to work collaboratively with marketing, operations, and customer service teams.&nbsp;</li><li>Willingness to explore and adopt new technologies to drive engagement and growth.&nbsp;</li></ul>

Responsibilities: Achievement of Sales and Margin: <ul><li>Develop and implement effective sales strategies to achieve and exceed sales targets.</li><li>Identify and pursue new business opportunities within the assigned territory or market segment.</li><li>Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.</li><li>Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.</li></ul> Customer Relationship Management: <ul><li>Cultivate and maintain long-term relationships with key accounts and customers</li><li>Address customer inquiries and concerns promptly and professionally.</li><li>Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.</li><li>Ensure prompt payment collection</li></ul> Sales Reporting: <ul><li>Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.</li><li>Present findings and recommendations to management to drive informed decision-making.</li><li>Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives.</li><li>Represent company professionally with customers and vendors while conducting business according to the values of a world class organization. </li><li>Promote a culture of inclusiveness, teamwork and cooperation that allows the Johnsonville Way to thrive and prosper throughout the organization.</li></ul> Requirements: <ul><li>Minimum Diploma &amp; 8+ years of sales experience in relevant industry preferred</li><li>Class 3 driving license and process own vehicle</li><li>Strong interpersonal, communication and negotiation skills</li><li>Target driven and proactive attitude</li></ul>

Responsibilities: Strategic Development &amp; Insight Generation&nbsp; <ul><li>Support and lead strategy development efforts across our client units and segments.</li><li>Identify new growth platforms and opportunities by assessing market attractiveness, competitive position, business models, and customer needs.</li><li>Analyze the external landscape (e.g., technology trends, regulations, customer demands, competitor activity) to inform strategic planning.</li></ul> Problem Solving &amp; Analysis&nbsp; <ul><li>Translate business requests into clearly defined strategic problems and actionable solutions.</li><li>Create analytical models and interpret data to support high-impact decisions.</li><li>Evaluate industry structures and competitive dynamics across global and regional markets.</li></ul> Communication &amp; Leadership&nbsp; <ul><li>Develop compelling storylines and presentations to communicate findings and recommendations to executive leadership.</li><li>Collaborate across segment strategy teams and global stakeholders to drive alignment and strategic execution.</li></ul> Execution &amp; Implementation&nbsp; <ul><li>Support the development and rollout of the annual strategic planning process.</li><li>Track execution against long-term strategic goals using defined KPIs and performance metrics.</li><li>Participate in strategic projects from ideation through to implementation.</li></ul> Requirements: Preferred Candidate Profile&nbsp; Qualifications&nbsp; <ul><li>Bachelor’s degree from a leading institution, preferably in a technical discipline (Engineering, Finance, Quantitative fields).</li><li>MBA or equivalent advanced degree is a plus.</li></ul> Experience&nbsp; <ul><li>2–3 years of experience in management consulting or corporate strategy; experience in Transportation or Mobility industries is advantageous.</li><li>Demonstrated experience engaging with C-suite and senior executives.</li><li>Proficient in Microsoft Excel and PowerPoint.</li></ul>

Responsibilities: Marketing Planning (40%): <ul><li>Strategic planning and leadership to drive brand performance in ensuring successful market penetration (Prelaunch preparedness and go to market strategies)</li><li>Develop programs to maximize field selling efforts such as sample strategy, sales meetings, and all sales force related marketing activities.</li><li>Development of the annual brand business and budget plan, strategy &amp; objectives</li><li>Develop and plan resource allocation effectively to address changing market dynamic and competitions</li></ul> New portfolio exploration and business development (35%): <ul><li>Conduct market insights for new product (market data analysis, gather insights from HCPs)</li><li>Develop patient flow and product forecast based on the portfolio analysed</li><li>Build business case for the new portfolio encompassing the pharma range (prescription drug), medical devices and consumer health</li></ul> Marketing Implementation (25%): <ul><li>Formulate, direct and coordinate all customer segment marketing activities and tactics to launch and promote the brand, working with agencies and cross functional partners.</li><li>Create and enhance relationships, internal and external, that contribute towards establishing the brand (key customers, thought leaders, associations and industry players) and implement establish KOL strategy&nbsp;</li><li>Manage brand budget efficiently</li><li>Timely development of promotional program/ materials that enables effective delivery of marketing messages</li><li>Support CMEs &amp; conduct product trainings to field-force</li></ul> Requirements: <ul><li>Bachelor’s Degree in Science. Proficient in English.&nbsp;&nbsp;</li><li>Minimum 2-3 years of relevant experience in marketing.&nbsp;</li><li>Has knowledge in these key healthcare channels: GP, private hospital, public hospital and retail pharmacy&nbsp;</li><li>Customer focused with strong interpersonal skills and able to illustrate agility to work and manage cross-functional teams.&nbsp;</li><li>Able to demonstrate new pilots in the areas of digital and analytics</li><li>Detail oriented and having the ability to actively listen.</li><li>Solid communication skills including presentation, verbal and written abilities. Shortlisted candidates are required to do a business case project.&nbsp;</li><li>Strategically focused, results oriented with strong problem-solving skills</li></ul>

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116 customer service Jobs found

Sr. Account Executive

Key Account Manager – Medical Device & Diagnostics

Team Lead (Vice President)

Site Investigation Lead, Quality Assurance

EUC Operations Lead

Senior Sales Executive

Senior E-Commerce Sales Executive

Sales Manager

Senior Analyst – Strategy

Product Manager (Pharma)

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116 customer service Jobs found

Sr. Account Executive

Key Account Manager – Medical Device & Diagnostics

Team Lead (Vice President)

Site Investigation Lead, Quality Assurance

EUC Operations Lead

Senior Sales Executive

Senior E-Commerce Sales Executive

Sales Manager

Senior Analyst – Strategy

Product Manager (Pharma)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.