Manager Customer Service & Trade Supply chain

Account Executive- Cybersecurity

Data & Business Intelligence Analyst

 IIAD / SAD / LAD Artificial Intelligence Engineer

Industrial Engineering & Operational Excellence Manager

Senior QA Automation Engineer

MPDE Technician

Sales Manager

Vice President: West Africa Region | Freight Forwarding

Responsibilities: Customer Service: <ul><li>Manage a team of 4-5</li><li>Advance best in class customer relations via Quality, Delivery, Innovation and Responsiveness</li><li>Develop/Lead customer engagement projects and processes focused onIncreasing customer forecast accuracy</li><li>Review demand forecasts and order priority with production planning &amp; control team; establish supply schedules for raw material based on production schedule in S&amp;OP meetings</li><li>Resource and capacity planning for work load assessment.</li><li>Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience</li></ul> Trade Supply Chain Management: <ul><li>Manage a team of 4-5</li><li>To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively</li><li>Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals</li><li>Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree preferred</li><li>MBA</li><li>15 years + relevant customer experience management background required.</li><li>SAP – 10+ years’ experience</li><li>Extensive transactional working experience in manufacturing industry under CS &amp; Supply chain.</li><li>Knowledge/understanding of Customer Relationship Management/CRM systems.</li><li>Preferred experience of Aerospace and Defense.</li></ul>

Responsibilities: <ul><li>Work closely with internal stakeholders like Channel team, Account team and Industry partners individually to build a successful pipeline to meet and exceed your individual sales quota</li><li>Identify new business opportunities whilst establishing, developing and maintaining relationships up to executive-levels within your assigned portfolio</li><li>Network within the client’s business and influence key decision makers, typically at C-level</li><li>Act as Clients ambassador within specific client accounts</li><li>Articulate and promote the company’s security&nbsp;value proposition and services to become a trusted advisor within your customer base</li><li>Identify new business opportunities and prepare detailed account development plans, engagement strategies and targets for each account within your assigned portfolio</li><li>Take control of opportunities and accurately forecast business objectives and outcomes. Follow MEDDPICC.</li></ul> Requirements: <ul><li>Min 10 years of experience selling cybersecurity solutions in Delhi/NCR region.</li><li>Proven successful track record in a similar role selling high technology products to Enterprise customers.</li><li>Ability to network multiple levels within an account up to C-Level.</li><li>Ability to create and deliver value propositions.</li><li>Proven sales track record.</li><li>Excellent verbal, written and presentation skills.</li></ul>

Responsibilities: <ul><li>Dashboard Design and Development: Design, develop, and maintain interactive and user-friendly dashboards in PowerBI and Looker, focusing on clarity, performance, and data accuracy.&nbsp;</li><li>Data Lake Integration: Connect to and leverage data from various data lake sources on GCP, ensuring seamless data flow for visualization purposes.&nbsp;</li><li>Semantic Model Development: Develop and maintain robust semantic models in Looker (LookML) and PowerBI, ensuring data consistency, accuracy, and ease of use for reporting and analysis. This includes defining dimensions, measures, relationships, and calculations.&nbsp;</li><li>Machine Learning and GenAI Visualization: Create compelling visualizations to effectively communicate the results, performance, and insights derived from machine learning models and GenAI applications. This may involve visualizing model predictions, feature importance, natural language processing outputs, and other relevant data.&nbsp;</li><li>GCP Expertise: Utilize your strong understanding of GCP services to access, process, and prepare data for visualization. This may involve working with services such as BigQuery, Cloud Storage, and potentially data engineering pipelines built on GCP.&nbsp;</li><li>Collaboration: Partner closely with data scientists, data engineers, product managers, and business stakeholders to understand their data visualization needs and translate them into effective visual solutions.&nbsp;</li><li>Requirements Gathering: Elicit and document visualization requirements from various stakeholders, ensuring alignment with business objectives.&nbsp;</li><li>Performance Optimization: Optimize dashboard and visualization performance to ensure fast load times and efficient data rendering.&nbsp;</li><li>Data Quality Assurance: Ensure the accuracy, consistency, and reliability of data presented in visualizations.&nbsp;</li><li>Best Practices and Standards: Establish and enforce data visualization best practices and standards across the organization.&nbsp;</li><li>Training and Support: Provide guidance and support to other team members on data visualization tools and techniques.&nbsp;</li><li>Continuous Learning: Stay up to date with the latest trends and advancements in data visualization, PowerBI, Looker, GCP, and related technologies, particularly in the context of AI/ML.&nbsp;</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s or master’s degree in computer science, Data Science, Statistics, Information Systems, or a related field.&nbsp;</li><li>Minimum of 3 years of experience as a Visualization Expert, Data Visualization Engineer, or a similar role.&nbsp;</li><li>Proven expertise in designing and developing interactive dashboards and reports using PowerBI and Looker.&nbsp;</li><li>Strong experience in connecting to and working with data lakes, preferably on the Google Cloud Platform (GCP).&nbsp;</li><li>Solid understanding and hands-on experience in developing semantic models, particularly with LookML in Looker and data modeling within PowerBI.&nbsp;</li><li>Preferable experience in creating visualizations specifically for machine learning and GenAI applications, understanding the nuances of presenting model outputs and insights.&nbsp;</li><li>Proficiency in SQL for data extraction and manipulation.&nbsp;</li><li>Familiarity with data warehousing concepts and data modeling techniques.&nbsp;</li><li>Experience with data preparation, ELT (preferred) / ETL processes.&nbsp;</li><li>Strong analytical and problem-solving skills with the ability to interpret complex data.&nbsp;</li><li>Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences.&nbsp;&nbsp;</li><li>Ability to work independently and collaboratively in a fast-paced environment.&nbsp;&nbsp;</li><li>Strong portfolio showcasing your data visualization skills and experience.&nbsp;</li></ul>

Responsibilities: <ul><li>Work closely with internal stakeholders like Channel team, Account team and Industry partners individually to build a successful pipeline to meet and exceed your individual sales quota</li><li>Identify new business opportunities whilst establishing, developing and maintaining relationships up to executive-levels within your assigned portfolio</li><li>Network within the client’s business and influence key decision makers, typically at C-level</li><li>Act as Clients ambassador within specific client accounts</li><li>Articulate and promote the company’s security&nbsp;&nbsp;value proposition and services to become a trusted advisor within your customer base</li><li>Identify new business opportunities and prepare detailed account development plans, engagement strategies and targets for each account within your assigned portfolio</li><li>Take control of opportunities and accurately forecast business objectives and outcomes. Follow MEDDPICC</li></ul> Minimum Qualifications – <ul><li>Min 10 years of experience selling cybersecurity solutions in Delhi/NCR region</li><li>Proven successful track record in a similar role selling high technology products to Enterprise customers</li><li>Ability to network multiple levels within an account up to C-Level</li><li>Ability to create and deliver value propositions</li><li>Proven sales track record</li><li>Excellent verbal, written and presentation skills</li></ul>

Responsibilities: Agentic AI Development:&nbsp;&nbsp; <ul><li>Design, build, and deploy agentic AI systems using frameworks such as LangChain, Lang Graph, and related libraries.&nbsp;&nbsp;</li><li>Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.&nbsp;</li></ul> RAG Pipelines:&nbsp; <ul><li>Implement and optimize retrieval-augmented generation (RAG) systems, ensuring agents can access and incorporate external knowledge sources for grounded, accurate responses.&nbsp;</li></ul> LLM Engineering:&nbsp; <ul><li>Fine-tune and prompt-engineer LLMs for task-specific reasoning, planning, and dynamic adaptation.&nbsp;</li><li>Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.&nbsp;</li></ul> Enterprise AI Platform:&nbsp; <ul><li>Lead the development of enterprise-grade AI platforms integrating LLMs, RAG, embeddings, and agentic AI protocols.&nbsp;</li><li>Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.&nbsp;</li></ul> MLOps &amp; Observability:&nbsp; <ul><li>Establish and enforce best practices for MLOps, monitoring, and observability, ensuring scalable and maintainable AI solutions.&nbsp;</li><li>Applied AI Prototyping:&nbsp;</li></ul> Rapidly prototype, experiment, and iterate to improve AI agent capabilities.&nbsp; Collaboration &amp; Research:&nbsp; <ul><li>Participate in the full research cycle: literature review, data exploration, experimentation, and presentation of findings.&nbsp;</li><li>Collaborate effectively with other engineers, researchers, and data scientists.&nbsp;</li><li>Contribute to the documentation and standardization of technical code and practices.&nbsp;</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related quantitative field. Master’s or Ph.D. is a strong plus.&nbsp;</li><li>5+ years overall experience in software development, data science, or machine learning.&nbsp;</li><li>1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.&nbsp;</li><li>1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.&nbsp;</li></ul>

Responsibilities: <ul><li>Lead the Operational Excellence strategy through sponsorship and facilitation of Kaizen events.</li><li>Coach and mentor tool owners and team members on Operational Excellence practices.</li><li>Facilitate and deliver training on Lean and Continuous Improvement tools (e.g., 5S, TPM, Value Stream Mapping).</li><li>Identify, communicate, and implement improvement and cost-saving opportunities.</li><li>Monitor and report progress on Operational Excellence initiatives and performance metrics.</li><li>Manage systems for tracking productivity and savings, collaborating with cross-functional teams.</li><li>Support manufacturing lines with Capacity Analysis and the creation, training, and governance of operational standards.</li></ul> Supervision This position directly supervises: <ul><li>Continuous Improvement Analysts.</li><li>Manufacturing Technicians (Industrial Engineering roles).</li><li>Operational Excellence Interns.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Industrial Engineering or related field (required).</li><li>Lean Certification (required).</li><li>Master’s Degree in Engineering or Business (preferred).</li><li>Minimum 5 years of experience in Operational Excellence or related roles.</li><li>Bilingual (English/Spanish) preferred.</li><li>Skills and Competencies (Desirable).</li><li>Knowledge of Change Management (certification preferred).</li><li>Proficiency in Microsoft Office 365.</li><li>Advanced skills in Excel (Pivot Tables, Macros), PowerPoint, MS Project, AutoCAD, Minitab, and simulation software.</li><li>Basic knowledge of Power BI dashboards and Power Automate (or similar tools).</li><li>Strong understanding of problem-solving techniques, Lean Six Sigma, and process improvement methodologies.</li><li>Proven experience supervising and developing engineers.</li><li>Excellent communication, teamwork, and leadership skills.</li><li>Ability to work under pressure and influence stakeholders at all levels.</li></ul>

Responsibilities: <ul><li>Together with the team of developers handle the product quality.</li><li>Lead and manage the automation testing efforts and deliverables.</li><li>Plan and prioritize testing activities.</li><li>Maintain and improve an existing test automation framework.</li><li>Develop automation tests for API and UI.</li><li>Execute, maintain and update automation tests.</li><li>Review and analyze tests execution results.</li><li>Maintain all related test documentation.</li><li>Prepare testing data.</li><li>Proactively acquire and clarify requirements as necessary.</li><li>Mentor less skilled teammates and newcomers.</li></ul> Requirements: <ul><li>Strong knowledge of OOP (understanding OOP in automation).</li><li>Excellent knowledge of automation testing principles.</li><li>Excellent knowledge of web-based application structure.</li><li>Excellent knowledge of Python programming language.</li><li>Expert in REST API testing.</li><li>Experience in UI testing.</li><li>Wide experience in developing automation testing frameworks.</li></ul>

Responsibilities: Prototype Build and Trial Production Support: <ul><li>Participate in new product development projects, responsible for the fabrication, assembly, and preliminary testing of prototypes, ensuring timely delivery of samples required for design verification.</li><li>Support small-batch trial production (NPI) activities; operate equipment according to trial process plans, execute production processes, and accurately record various parameters and data during trial production.</li><li>Assist engineers in setting up and debugging temporary production lines or jigs and fixtures required for trial production, and participate in the on-site acceptance and debugging of new equipment and tooling, providing feedback from an operators perspective.</li></ul> Production Issue Identification and Preliminary Analysis: <ul><li>During prototype building and trial production, closely monitor and meticulously document all process, assembly, equipment, or material issues (e.g., assembly interference, performance deviation, equipment instability).</li><li>Conduct preliminary analysis of problems based on hands-on experience, providing engineers with detailed observations and firsthand descriptions to assist in root cause analysis.</li></ul> Process and Documentation Assistance: <ul><li>Based on hands-on trial production experience, assist engineers in developing, optimizing, and creating necessary process documentation for both trial and mass production, including but not limited to:</li><li>Standard Operating Procedures (SOPs)</li><li>Equipment Operation Manuals</li><li>Equipment Daily Check and Maintenance Plans</li><li>Ensure the practicality and usability of process documentation to lay a solid foundation for subsequent mass production.</li><li>Participate in trial production reviews, providing feedback on process optimization from an operators viewpoint.</li></ul> Production Transfer and Knowledge Handover: <ul><li>Play a key role in transferring process and operational knowledge to the mass production team during the transition from trial to mass production.</li><li>Participate in training mass production operators, ensuring they master the correct operating methods and quality control points for the new product.</li></ul> Requirements: <ul><li>Vocational school, technical school certificate, or associate degree in Mechanical, Electronic, Automation, Mechatronics, or other related engineering fields.</li><li>Experience Requirements</li><li>Typically requires 1-3 years of experience in manufacturing. Preference given to those with experience in New Product Introduction (NPI), prototype building, trial production support, or as an R&amp;D assistant.</li><li>Familiarity with product development processes is preferred.</li></ul>

Responsibilities: Key Activities:&nbsp; <ul><li>Selling products by establishing contact and developing relationships with prospects.</li><li>Comprehensive understanding of customers’ market dynamics, segments and trends.</li><li>Engage with our Key Accounts at all levels.</li><li>New business lead generation.</li><li>Business prospecting and targeting.</li><li>Identification of new opportunities to deliver revenue and profitability growth.</li><li>Manage Sales process from enquiry through qualification to order completion.</li><li>Build strong and long-lasting customer relationships and understand their needs.</li><li>Management of sales pipeline through Opportunity Pipeline Tracker.</li><li>Support global commercial teams on deployment of regional, key account management strategies.</li></ul> Sales Planning and Market Development&nbsp; Key Activities:&nbsp; <ul><li>Develop and implement sales plan.</li><li>Effective customer preparation.</li><li>Delivery of market segmentation matrix.</li><li>Pitching relevant products to customers.</li><li>Support customer forecasting process with other sites.</li><li>Drive new products/solutions with innovation team from the market insights and customer needs gathered.</li><li>Attendance of Regional Sales meetings.</li></ul> Performance Management&nbsp; Key Activities:&nbsp; <ul><li>Continuous review of market performance versus the annual plan with creation of action plans to address areas of under-performance, driving new activity.</li><li>Market trend analysis and competitor activities within the region.</li><li>Pro-actively act from “Voice of the Customer” survey.</li><li>Tracking performance through Salesforce.com.</li></ul> KPI’s: Market sales and profitability versus plan and prior year. Customer feedback from VOC survey. Sales pipeline conversion rate. Sales growth&nbsp; Requirements: <ul><li>Degree (Accounting, Engineering, Business and Marketing majors strongly encouraged).</li><li>5-7 years of experiences in the relevant industries.</li><li>Experience in ERP systems (e.g. IBM Cognos), database management and advanced Excel / Access user</li><li>Strong analytical skills with attention to details.</li><li>Energetic self-starter possessing self-confidence and maturity</li><li>Excellent presentation skills.</li><li>Excellent verbal, writing and listening skills.</li><li>Strong negotiation skills to close deals under time and pressure.</li><li>Passion for sales and business growth Project management skills.</li><li>Highly self-motivated, ambitious, resourceful and driven.</li><li>Capable of working under pressure.</li><li>Strong sense of prioritization with the ability to quickly move from one task to another.</li><li>A flair for innovative business proposals.</li><li>Good understanding of business processes, including sales, supply chain and customer service.&nbsp;</li></ul>

The Role: Manage and drive the Clearing and Forwarding businesses in the West Africa region, to ensure sustainable business growth and performance. The applicant will need to initiate the Freight Forwarding network and footprint expansion strategy across the West Africa Region, to implement Ocean &amp; Air product procurement strategies in key West Africa Region Countries, to implement key Trade Lane strategies, ensuring strategic compliance across the Western African network, and mitigating risk associated to contract liability with network offices/partners. Key Responsibilities: • Network&nbsp;To grow Freight Forwarding competence across the region through.o Bolstering Freight Forwarding competence within existing freight forwarding operations in the West Africa Regiono Maintaining and expanding existing partner agent relationships and opening their services to our global officeso Collaborating with partners in key geographies and opening their services to our global officeso Partnering, Leveraging, and Acquiring new freight forwarding businesseso Collaborating and enhancing business between the global officeso Ensure that each Business unit sets and meets its budgetary requirements, as set out by the EVP FFSSA.o Ensure that the Global ERP system and financial systems are implemented and functional in all Business unitso The People and Culture objectives are set out and achievedo Financial performance goals are meto To grow Freight Forwarding across the region througho Implementation of customs services and compliance thereofo Implementation of Air and Ocean operational teams to facilitate the throughput of shipmentso Collaborating and enhancing business between business units • Business Developmento To develop business within the West Africa Region and other tradeso Developing marketing strategies internally and externally for alignment and maximum exposure and expansion (new &amp; existing) businesso Collaborating with Regional Commercial, Sales, Product, Operations and Trade Lane teams to execute strategies for maximum market growth and benefit across the various pillars.o Analysing market data and KPI’s to adjust to market demands • Strategy&nbsp;o Staying abreast of industry and market developments, proactively responding where required to maintain progress and support.o Supply guidance on conceptual designs, developments and implementation strategies across the West Africa region. Minimum RequirementsQualifications and Experience Required • Bachelor’s degree in commerce or a field related to the position • 10 – 15 years Freight Forwarding experience • MD level experience in Freight Forwarding • Must be willing to travel • Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential • 3 years prior experience within the Freight Forwarding industry as a P&amp;L head. • Minimum 5 years’ experience in a logistics or clearing and forwarding environment • Good understanding of Import/Export procedures and Incoterms • Prior experience within Commercial / Operations in the industry is preferred Skills Required • Strong networker • Strong analytical skills • Accuracy and attention to detail is a must. • Communication capability at all levels, both internally and externally • Ability to work independently and be a team player simultaneously • Excellent Communication and presentation skills • Work well under pressure, adhere to deadlines and be a self-starter • Ability to work independently and be a team player simultaneously • Must take ownership of the position, be dedicated and innovative • Ability to present the company services and group in a professional manner • Willingness to share knowledge and mentor less experienced team members • Willingness to acquire new skills and gain knowledge and share best practices.&nbsp;

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58 developing Jobs found

Manager Customer Service & Trade Supply chain

Account Executive- Cybersecurity

Data & Business Intelligence Analyst

Account Executive- Cybersecurity

IIAD / SAD / LAD Artificial Intelligence Engineer

Industrial Engineering & Operational Excellence Manager

Senior QA Automation Engineer

MPDE Technician

Sales Manager

Vice President: West Africa Region | Freight Forwarding

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Skills

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Location

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58 developing Jobs found

Manager Customer Service & Trade Supply chain

Account Executive- Cybersecurity

Data & Business Intelligence Analyst

Account Executive- Cybersecurity

IIAD / SAD / LAD Artificial Intelligence Engineer

Industrial Engineering & Operational Excellence Manager

Senior QA Automation Engineer

MPDE Technician

Sales Manager

Vice President: West Africa Region | Freight Forwarding

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.