HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

Plant Manager

Public Sector Delivery Lead

Branch Manager - Freight Forwarding

Payroll Supervisor

Senior Sourcing Leader

Head HR (Regional)

Account Manager - West

Account Manager - Commercial Select

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Responsibilities: <ul><li>Oversee combined operations of two sites in Lancaster, PA region (Mount Joy and Manheim)</li><li>Lead cross-functional teams including Operations, Supply Chain, Manufacturing Engineering, Quality, Maintenance, and Continuous Improvement.</li><li>Indirect coordination with HR, Finance, and Product Engineering</li><li>Translate strategic objectives from Segment, BU, and functional leadership into site-level goals</li><li>Set and manage expectations for direct and matrixed reports</li><li>Monitor production to optimize resource usage and meet targets for:</li><li>Lean , Safety, Quality, Delivery, Cost, Employee Engagement, and Talent Development</li><li>Drive Continuous Improvement (CI) initiatives to exceed operational goals</li><li>Lead Supply Planning within the BUs Sales &amp; Operations Planning process (18–24 month horizon)</li><li>Ensure end-to-end supply chain readiness, including labor, machine, and supplier capacity through scenario planning.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Manufacturing, Supply Chain, or Business (required)</li><li>Minimum 7 years of operations leadership experience with a proven track record in site transformations</li><li>Minimum 5 years of management experience including general project leadership</li><li>Strong knowledge of plant P&amp;L and solid financial acumen</li><li>Demonstrated Lean leadership; Six Sigma experience is a plus</li><li>Experience in low volume, high mix manufacturing environments</li><li>Ability to manage relationships with multiple customers and suppliers</li><li>ITAR/EAR compliance required – must be a U.S. citizen, national, lawful permanent resident, or granted asylee status</li></ul>

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Responsibilities: <ul><li>Manage Payroll teams to ensure effective and efficient operations within the defined processes.</li><li>Support the development and execution of Global Business Services (GBS) policies for Payroll.</li><li>Work closely with Global Payroll Lead</li><li>Track and measure performance against key performance indicators (KPIs) and service level agreements (SLAs).</li><li>Assist with people management activities within the payroll team.</li><li>Drive continuous improvement in Payroll business process performance.</li><li>Serve as a point of escalation or backup for Payroll team members.</li><li>Ensure compliance with federal, state, and local payroll laws and regulations, staying updated on legislative changes.</li><li>Manage and maintain the payroll system, including selecting and implementing new software or upgrades.</li><li>Act as the primary contact for resolving complex payroll issues and inquiries from employees, management, and external agencies.</li><li>Assist in budget preparation and monitor payroll-related expenses.</li><li>Maintain strict confidentiality regarding payroll and employee information.</li><li>Collaborate with HR, finance, and other departments to ensure accurate payroll-related data.</li><li>Provide support during internal and external audits by supplying necessary payroll records and documentation.</li><li>Continuously review and enhance payroll processes to improve efficiency, reduce errors, and elevate service quality.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>6+ years or relevant experience in payroll, time &amp; attendance and vendor management and 2+ years in a people manager role</li><li>Experienced in payroll processing and administration, with a demonstrated track record of increasing responsibility</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Thorough understanding of federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Ability to analyze information, prepare reports, and make recommendations based on payroll data</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul>

Responsibilities: <ul><li>Develop playbook – the how, what, when, where, and why of SC Compliance</li><li>Develop Responsible Sourcing program (audits) – defined protocol &amp; rubric</li><li>Develop Responsible Minerals &amp; Materials program w/FMD – reduced ad hoc &amp; complexity</li><li>Develop supplier remediation &amp; capacity building program- required &amp; missing</li><li>Develop supplier &amp; procurement training – required &amp; adds clarity</li><li>Embed supplier compliance &amp; reporting into BU &amp; procurement – clarity &amp; accountability</li><li>Digital Platform Management – between our own, procurement Subject Matter Experts</li></ul> Issue &amp; Remediation management: <ul><li>Manages audit program&nbsp;</li><li>Includes accepting industry audit schemes</li><li>Management of Supplier Compliance Questionnaires</li><li>ALL require remediation</li><li>Upstream prevention</li><li>Upstream mitigation</li><li>Upstream capacity building</li><li>Downstream mitigation and exit</li><li>Downstream capacity building</li><li>Manages to digital platforms, keeping data and scorecards current</li><li>Communicates as a feedback loop to the Business Support branch</li><li>Manages all supplier training</li></ul> Requirements: <ul><li>Global experience in the manufacturing, semiconductor, and/or electronics industries.</li><li>At least 12-15 years of core experience in both supply chain and a supplier-focused role</li><li>Preferably with a solid understanding of Supply Chain Compliance, including strategic alignment, business partnering, operational modelling, process optimization, data analytics, and expertise in training, coaching, and shaping culture.</li><li>Expertise in supplier relations, auditing, and capacity-building training.</li><li>Knowledge of supplier code of conduct requirements.</li><li>Relevant experience with Responsible Business Alliance (RBA).</li><li>Strong background in program management, people management, and stakeholder management</li></ul>

Overview: <ul><li>HR Operations, Payroll Management, Talent Acquisition, Manpower Plans &amp; HR Budgets, Driving Performance Management Process and Training &amp; Development.</li></ul> Responsibilities: HR Operations <ul><li>Employee Engagement</li><li>Manage Employee Relations: provide guidance and assist line managers in handling employee disciplinary issues based on HR policies &amp; procedures</li><li>Maintain employee profiles: staff registration, job offer, labor contract, contract liquidation, salary, probation, promotion, termination, etc.</li><li>Manage HR information system and handle employee inquiries</li><li>Assure through audits, reports are consistently administered in compliance with company policies and government regulations</li></ul> Talent Acquisition: <ul><li>Lead the recruitment and selection process</li><li>Handle the whole Life-cycle of staffing, such as on-boarding/off-boarding, new employee orientation, exit process/interview</li></ul> Manpower Plans &amp; HR Budgets; <ul><li>Work closely with Country Managers to finalize the HR Manpower Plans and HR Budgets</li></ul> Driving Performance Management Process: <ul><li>Spearhead end to end Performance Management Process in collaboration with Country Manager and Line Managers</li></ul> Training &amp; Development: <ul><li>Drive and deploy training and development programs and processes to reduce competency gaps</li><li>Lead local learning initiatives such as online learning and various learning tools based on business needs</li></ul> Requirements: <ul><li>4-5 years of experience in Human Resources including as HR generalist and/or managerial role;</li><li>Familiar with HR functions (Talent Acquisition, Compensation &amp; Benefits, Learning &amp; Development, HR management system, Performance Management, Talent Management);</li><li>Good communication skills (both verbal and written) in English;</li><li>Ability to work independently and effectively with cross functional teams, build relationships/ credibility across the organization and quickly assume responsibility in a new organization;</li><li>Good understanding of local labor market, labor law/regulations and practices;</li><li>Critical thinking and strong influencing skill;</li><li>Collaborative, trustworthy, well-organized self-starter;</li><li>Good personal and business ethics;</li><li>Good MS Office skills</li><li>Experience in pharmaceutical industry preferred</li></ul>

Role Overview: <ul><li>As an Account Manager for identified BFSI accounts, you will be responsible for managing and driving all revenue streams from these accounts.&nbsp;</li><li>You will collaborate with cross-functional teams to develop and execute business plans, create and nurture strong relationships with clients at all management levels (including CXOs), and strategically drive transformational opportunities to increase market share and wallet share within the accounts.</li></ul> Responsibilities: Account &amp; Revenue Management: <ul><li>Manage all revenue streams for identified BFSI accounts by collaborating with cross-functional teams and extended teams.</li><li>Drive the execution of account and business plans to ensure long-term growth, innovation, and customer satisfaction.</li></ul> Relationship Building: <ul><li>Build and maintain strong relationships with key decision-makers at all management levels, including CXOs, ensuring long-term strategic partnerships.</li><li>Foster strong business relations between and account partners to drive business value and opportunities.</li></ul> Strategic Planning &amp; Execution: <ul><li>Develop a comprehensive 1-3 year Account/Business Plan in collaboration with cross-functional teams, aligning with the customer’s long-term growth, innovation, and transformational business opportunities.</li><li>Drive the execution of a 12-month Account/Business Plan to meet key milestones, goals, and objectives.</li></ul> Opportunity Identification &amp; Transformation: <ul><li>Identify and close transformational opportunities by leveraging strong relationships with key partners and executive decision-makers.</li><li>Increase wallet share in the account by understanding customer needs and positioning solutions effectively.</li></ul> Sales Strategy Development: <ul><li>Develop and articulate effective sales strategies for major opportunities within the account.</li><li>Understand and influence the customer’s buying cycle to drive sales efforts in alignment with business objectives.</li></ul> Business Reporting &amp; Forecasting: <ul><li>Provide regular business reporting, including monthly forecasts, weekly commits, and pipeline development updates.</li><li>Utilize MEDDPICC sales methodology to track and report on sales progress and ensure alignment with sales goals.</li></ul> Market Share &amp; Positioning: <ul><li>Ensure the desired position and market share, as defined in the objectives, are achieved by delivering consistent messaging across all aspects of the account relationship.</li><li>Focus on strengthening position in the account and expanding market penetration at all levels.</li></ul> Innovation Strategy &amp; Value Creation: <ul><li>Work closely with the customer to develop an innovation strategy aimed at cost savings, delivering business value, and creating a competitive advantage.</li><li>Act as the primary focal point for the account, managing day-to-day client interactions and strategic initiatives.</li></ul> ﻿Requirements: Educational Background: <ul><li>Bachelor’s degree in business, Engineering, Marketing, Sales, or a related field (or equivalent work experience).</li></ul> Experience: <ul><li>10+ years of experience in account management, sales, or business development, with a proven track record in managing large enterprise accounts in the BFSI sector.</li><li>Strong experience in managing senior relationships with CXOs and business leaders.</li><li>Experience in sales strategy, business planning, and driving revenue growth through transformative solutions.</li></ul> Skills &amp; Expertise: <ul><li>In-depth knowledge of the BFSI sector and customer needs, with a strong understanding of the latest industry trends.</li><li>Proven success in developing and executing business plans and driving complex sales cycles.</li><li>Proficiency in CRM software and sales methodologies such as MEDDPICC for pipeline management and forecasting.</li></ul>

Responsibilities: <ul><li>Account Manager for Commercial high touch select&nbsp;</li><li>Manage all revenue streams from the Account by collaborating with cross functional account teams and extended virtual teams across geographies</li><li>Build strong relationships between company and accounts assigned. You should be able to create strong business relations between company and the account partners at all levels.</li><li>Develop a long term 1-3year Account/Business Plan in collaboration with cross functional teams to align with the customers long-term growth, innovation plans and transformational business opportunities.</li><li>Drive the execution of a 12 month Account/Business plan to meet set milestones and goals Identify and close global and local transformational opportunities in the accounts through strong relationships with key partners and executive decision makers to improve company wallet share.</li><li>Develop &amp; articulate sales strategies for all major opportunities and understand the buying cycle for the opportunities being pursued. Achieve order intake targets for the Accounts portfolio under management.</li><li>Business reporting and sales hygiene by means of E2E sales (monthly forecast, weekly commit, pipeline development, MEDDPICC ).</li><li>Ensures the desired position and market share, as set in the objectives, are achieved through the use of consistent messages in every aspect of the Account relationship and development on all appropriate levels.</li><li>Work with the customer to develop an innovation strategy to help save costs, deliver value to their business and gain a competitive advantage.</li><li>Act as primary focal point for the Account Assigned.</li><li>Focus on value based selling and creating business relevance for technology solutions.</li></ul> Requirements: <ul><li>Ideally 8+ Years of Sales Experience in the technology space.</li><li>Experience in selling to Enterprise accounts a must.</li><li>Strong time management, organizational, and negotiation skills.</li><li>Sound business decision making ability.</li><li>Ability to influence and engage senior customer executives (CX level) and business decision makers.</li><li>Awareness of company product, service and solutions, processes etc. an added advantage.</li></ul>

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33 employee relations Jobs found

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

Plant Manager

Public Sector Delivery Lead

Branch Manager - Freight Forwarding

Payroll Supervisor

Senior Sourcing Leader

Head HR (Regional)

Account Manager - West

Account Manager - Commercial Select

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33 employee relations Jobs found

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

Plant Manager

Public Sector Delivery Lead

Branch Manager - Freight Forwarding

Payroll Supervisor

Senior Sourcing Leader

Head HR (Regional)

Account Manager - West

Account Manager - Commercial Select

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WhiteCrow is on a mission to connect companies with the best talent across the globe.